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Bitcoin => Bitcoin Technical Support => Topic started by: buyacc on September 03, 2014, 04:20:40 AM



Title: Need help , my money i had in btc are gone
Post by: buyacc on September 03, 2014, 04:20:40 AM
Hi, can someone please help me , I have a wallet on blockchain and i had 365$,when i loged in my wallet i saw a message that your addresses must be betwen 1-1000 , first I saw money in my wallet and then i tried to transfer to another btc address but it showed again that message "your addresses must be betwen 1-1000" then wallet got blocked and i couldn't refresh it or something.I opened the wallet link in another page and it loged in but then i saw that there was 0.00$.Please help me with this problem , i checked on blockchain but i couldn't find any support or something like this.Thank you .


Title: Re: Need help , my money i had in btc are gone
Post by: DannyHamilton on September 03, 2014, 05:11:51 AM
Hi, can someone please help me , I have a wallet on blockchain and i had 365$,when i loged in my wallet i saw a message that your addresses must be betwen 1-1000 , first I saw money in my wallet and then i tried to transfer to another btc address but it showed again that message "your addresses must be betwen 1-1000" then wallet got blocked and i couldn't refresh it or something.I opened the wallet link in another page and it loged in but then i saw that there was 0.00$.Please help me with this problem , i checked on blockchain but i couldn't find any support or something like this.Thank you .

Not familiar with that message.

Did you perhaps accidentally log into a scam phishing site, allowing them to get your password from you and take your bitcoins?


Title: Re: Need help , my money i had in btc are gone
Post by: buyacc on September 03, 2014, 05:18:56 AM
Hi, can someone please help me , I have a wallet on blockchain and i had 365$,when i loged in my wallet i saw a message that your addresses must be betwen 1-1000 , first I saw money in my wallet and then i tried to transfer to another btc address but it showed again that message "your addresses must be betwen 1-1000" then wallet got blocked and i couldn't refresh it or something.I opened the wallet link in another page and it loged in but then i saw that there was 0.00$.Please help me with this problem , i checked on blockchain but i couldn't find any support or something like this.Thank you .

Not familiar with that message.

Did you perhaps accidentally log into a scam phishing site, allowing them to get your password from you and take your bitcoins?

No man , there was no phishing, i got password and there wasn't any transaction but this happened to me also about 2 months ago but i had only 5$ so i didn't asked for help . This must be fixed because it is a big problem.Thank you for trying to help bro .


Title: Re: Need help , my money i had in btc are gone
Post by: DannyHamilton on September 03, 2014, 05:56:11 AM
No man , there was no phishing, i got password and there wasn't any transaction but this happened to me also about 2 months ago but i had only 5$ so i didn't asked for help . This must be fixed because it is a big problem.Thank you for trying to help bro .

This has happened to you more than once?

Sounds to me like you either have a weak password, malware running on your computer, or you are accidentally going to a phishing site.

Bitcoins don't just disappear unless someone else gets a hold of your password.


Title: Re: Need help , my money i had in btc are gone
Post by: im0rtel on September 03, 2014, 06:35:44 AM
Your computer is full of viruses. please do a antivirus scan.


Title: Re: Need help , my money i had in btc are gone
Post by: Cyrus on September 03, 2014, 06:38:31 AM
Duplicate thread: https://bitcointalk.org/index.php?topic=767698


Title: Re: Need help , my money i had in btc are gone
Post by: buyacc on September 03, 2014, 02:12:29 PM
It's not phishing or weak password, if you know how can i contact with blockchain please help me.


Title: Re: Need help , my money i had in btc are gone
Post by: Entz on September 03, 2014, 02:40:18 PM
It's not phishing or weak password, if you know how can i contact with blockchain please help me.

There you go : https://blockchain.info/about


Title: Re: Need help , my money i had in btc are gone
Post by: buyacc on September 03, 2014, 03:00:23 PM
I fixed it myself , thank you anyway , if anyone need help reagarding this contact me : rubin_cc@yahoo.com


Title: Re: Need help , my money i had in btc are gone
Post by: shorena on September 03, 2014, 05:52:54 PM
I fixed it myself , thank you anyway , if anyone need help reagarding this contact me : rubin_cc@yahoo.com

wait, you what? You spam 3 threads here with the same text, give next to no info and now you magically solved the problem? At least explain in public what the problem was and how you solved it, so when someone else has the same problem in a week or a month they dont need to send you a mail and you have no idea what they are talking about...



Title: Re: Need help , my money i had in btc are gone
Post by: bigasic on September 03, 2014, 08:03:59 PM
WHat the poster above me said.. explain the exact problem then post what you did to correct it.. dont make someone go thru extra steps. This is what this site is for, to help each other.


Title: Re: Need help , my money i had in btc are gone
Post by: CozyLife on September 03, 2014, 10:08:54 PM
I fixed it myself , thank you anyway , if anyone need help reagarding this contact me : rubin_cc@yahoo.com

Wow... Talk about being shady.


Title: Re: Need help , my money i had in btc are gone
Post by: cr1776 on September 04, 2014, 12:56:11 AM
WHat the poster above me said.. explain the exact problem then post what you did to correct it.. dont make someone go thru extra steps. This is what this site is for, to help each other.

I'd worry in the future that it will be when you email the guy, the response might be: just send me your wallet and private keys and I'll fix it for you. :-)

Seems a bit shady...please prove us wrong with more info.



Title: Re: Need help , my money i had in btc are gone
Post by: hilariousandco on September 04, 2014, 06:59:04 AM
Somebody else posted the following in one of his other trashcanned threads:

It is strange, that explanation of this error is described in details nowhere. Blockchain support neither reply on questions regarding this error.

After several tries I understood the problem solved it. You indeed do have more than 1000 addresses in your wallet. Web interface fails to work with such amount of addresses. Though wallet API still works well. Using that API you should archive unused addresses with zero balance to step down 1000 threshold. After that web front will be working again.

Don't know why someone would want or need 1000 addresses though.


Title: Re: Need help , my money i had in btc are gone
Post by: airpline1 on September 06, 2014, 04:09:32 AM
Maybe you should contact support, they know about this more than we do...

EDIT: Just realized you fixed it, Nevermind. ::)


Title: Re: Need help , my money i had in btc are gone
Post by: ruins on September 21, 2014, 03:54:36 AM
Somebody else posted the following in one of his other trashcanned threads:

It is strange, that explanation of this error is described in details nowhere. Blockchain support neither reply on questions regarding this error.

After several tries I understood the problem solved it. You indeed do have more than 1000 addresses in your wallet. Web interface fails to work with such amount of addresses. Though wallet API still works well. Using that API you should archive unused addresses with zero balance to step down 1000 threshold. After that web front will be working again.

Don't know why someone would want or need 1000 addresses though.

good point, i suppose he can't feel safe?


Title: Re: Need help , my money i had in btc are gone
Post by: ruins on September 21, 2014, 03:59:55 AM
I fixed it myself , thank you anyway , if anyone need help reagarding this contact me : rubin_cc@yahoo.com

wait, you what? You spam 3 threads here with the same text, give next to no info and now you magically solved the problem? At least explain in public what the problem was and how you solved it, so when someone else has the same problem in a week or a month they dont need to send you a mail and you have no idea what they are talking about...



yeah, you should explain what the question is and how you solve it, to help each other.
care about yourself, also care about others.
THX


Title: Re: Need help , my money i had in btc are gone
Post by: 9kv on September 21, 2014, 04:08:12 AM
You should really stop trying to "troll" people, this isn't helping Bitcoin.