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Other => Meta => Topic started by: mkrasiu on September 09, 2014, 06:26:29 PM



Title: I can't recover my account
Post by: mkrasiu on September 09, 2014, 06:26:29 PM
My main account: Krasiu. I know the email that is connected to this account (I have PM notifications from noreply@bitcointalk.org in my inbox), yet when I try to reset the PW it says that username has not been found.


Title: Re: I can't recover my account
Post by: Welsh on September 09, 2014, 06:47:27 PM
What are you typing into the field? Your username or email address? If you have asked for your username to be changed you will have to use your previous username and not the current display name.

Simply type in your email which is tied to the account if you have been trying to recover via username.


Otherwise:  Read  (https://bitcointalk.org/index.php?topic=497545.0)


Title: Re: I can't recover my account
Post by: mkrasiu on September 09, 2014, 07:50:53 PM
What are you typing into the field? Your username or email address? If you have asked for your username to be changed you will have to use your previous username and not the current display name.

Simply type in your email which is tied to the account if you have been trying to recover via username.


Otherwise:  Read  (https://bitcointalk.org/index.php?topic=497545.0)

I've tried to put my email into the field and it didn't work. When I reset using my Username the mail doesn't show in my inbox.


Title: Re: I can't recover my account
Post by: BadBear on September 09, 2014, 09:57:20 PM
So you're trying to reset your password because it doesn't work, your email as recovery doesn't exist, and you aren't getting the emails when using username?

Sounds like your account got compromised.


Title: Re: I can't recover my account
Post by: jaberwock on September 09, 2014, 10:09:56 PM
If everything else fails, try:

https://bitcointalk.org/index.php?topic=497545.0

You might want be quick because if your account was hacked, your posts with BTC addresses might be in process of deletion/edition.


Title: Re: I can't recover my account
Post by: ranochigo on September 10, 2014, 06:50:37 AM
If everything else fails, try:

https://bitcointalk.org/index.php?topic=497545.0

You might want be quick because if your account was hacked, your posts with BTC addresses might be in process of deletion/edition.
I'm pretty sure theymos can recover deleted or edited posts. PMs and locked threads are uneditable so if you send your BTC address there, you should link theymos to the place and sign the message associated with the address. There are cases which emails go into the junk, you might want to check there.


Title: Re: I can't recover my account
Post by: Muhammed Zakir on September 10, 2014, 11:11:17 AM
My main account: Krasiu. I know the email that is connected to this account (I have PM notifications from noreply@bitcointalk.org in my inbox), yet when I try to reset the PW it says that username has not been found.

I think the account is banned because the username can't  or did you use same email address for both account? It might lead to a problem.

Quote from: theymos link=bitcointalk.org/index.php?topic=497545.0
Do not create your temporary account using the same email address you want for the hacked/lost account. No two accounts can have the same email address.


P.S. Have you got your account back? Or is it stolen? ??? https://i.imgur.com/ZVs488M.jpg


  ~~MZ~~


Title: Re: I can't recover my account
Post by: mkrasiu on September 10, 2014, 02:35:06 PM
My main account: Krasiu. I know the email that is connected to this account (I have PM notifications from noreply@bitcointalk.org in my inbox), yet when I try to reset the PW it says that username has not been found.

I think the account is banned because the username can't  or did you use same email address for both account? It might lead to a problem.

Quote from: theymos link=bitcointalk.org/index.php?topic=497545.0
Do not create your temporary account using the same email address you want for the hacked/lost account. No two accounts can have the same email address.


P.S. Have you got your account back? Or is it stolen? ??? https://i.imgur.com/ZVs488M.jpg


  ~~MZ~~

Stolen :(. I am sending another message to theymos, maybe he'll be able to help.


Title: Re: I can't recover my account
Post by: hilariousandco on September 10, 2014, 02:38:57 PM
Stolen :(. I am sending another message to theymos, maybe he'll be able to help.

https://bitcointalk.org/index.php?topic=497545.0

Make sure you include all the information from the above thread otherwise it'll likely be ignored.


Title: Re: I can't recover my account
Post by: mkrasiu on September 10, 2014, 02:53:51 PM
Stolen :(. I am sending another message to theymos, maybe he'll be able to help.

https://bitcointalk.org/index.php?topic=497545.0

Make sure you include all the information from the above thread otherwise it'll likely be ignored.

Yep, done that.