Bitcoin Forum

Economy => Service Discussion => Topic started by: cruceno on September 09, 2014, 11:38:44 PM



Title: Lost Blockchain identifier... Help?!
Post by: cruceno on September 09, 2014, 11:38:44 PM
Long-story-short, I lost my identifier for my wallet (I just start using this today) and I never made a backup email nor an alias or anything to source it to. I have all my other information such the ip address in which I sent in from, my mnemonic, my receive address, and my password. Also, I know the approximate time in which the wallet was started and the the exact time and information in which the only transaction I made was. Does anyone have any advice or know what more I should do (I sent an email to the support desk, but from what I've seen they take awhile to address these types of issues). From what I've seen they've rectify this issue with others, but am looking for some further validation on the issue/am I screwed? Sorry this was all very stupid.


Title: Re: Lost Blockchain identifier... Help?!
Post by: BurtW on September 09, 2014, 11:48:12 PM
https://blockchain.info/wallet/forgot-identifier


Title: Re: Lost Blockchain identifier... Help?!
Post by: cruceno on September 10, 2014, 12:04:38 AM
https://blockchain.info/wallet/forgot-identifier

I never added an email or a phone number to the wallet is the issue.


Title: Re: Lost Blockchain identifier... Help?!
Post by: BurtW on September 10, 2014, 12:06:11 AM
https://blockchain.info/wallet/forgot-identifier

I never added an email or a phone number to the wallet is the issue.
Darn.  Well you are left with this:

Quote
If you don't have an email associated with your account please contact us (Support Desk) with any information you can provide including Skype username, Google Talk username, secret phrase or alias.


Title: Re: Lost Blockchain identifier... Help?!
Post by: cruceno on September 10, 2014, 12:22:41 AM
https://blockchain.info/wallet/forgot-identifier

I never added an email or a phone number to the wallet is the issue.
Darn.  Well you are left with this:

Quote
If you don't have an email associated with your account please contact us (Support Desk) with any information you can provide including Skype username, Google Talk username, secret phrase or alias.

Yea, and this is what is the really terrifying aspect of the whole ordeal


Title: Re: Lost Blockchain identifier... Help?!
Post by: cruceno on September 10, 2014, 05:22:32 AM
Issue was resolved with the support desk. Blockchain is certifiable  :D


Title: Re: Lost Blockchain identifier... Help?!
Post by: zorke on September 13, 2014, 06:54:31 AM
Issue was resolved with the support desk. Blockchain is certifiable  :D
What information did you need to provide for them to be able to get you your identifier? I am actually kind of surprised they were able to do this.

The only thing I could think of would be for you to check your history to see if the identifier is in the url of when you previously logged in.