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Title: The issue is solved. Thanks. Post by: Anatol on May 13, 2011, 09:58:03 AM Hi All
I have sent money twice to Mtgox-owned bitcoin account: http://blockexplorer.com/address/16Fh8FhzDESJpwYd9oDRj9bHMuZUpu2111 You can see that there are 2 transaction: 1. 2011-04-28 12:31:09 9.97BTC 2. 2011-04-29 12:21:34 55.27BTC The first one (9.97BTC) was successfully added to my MtGox account balance (Anatol). The second one (55.27BTC) was NOT added to my MtGox account balance (Anatol)! Initially, I thought that there was some soft issue and my money were simply freezed at 16Fh8FhzDESJpwYd9oDRj9bHMuZUpu2111. I have written a letter to info@mtgox.com (2011-04-29) about issue. There were no answer. Nevetheless you can see that my money (55.27BTC) was transfered to 1QHQMWtQoJMouPrQHfJPHyqx9asvJTMRSP, 1FqY3tiUonf5QSWBtdCMGeDFcK8B9D6Szr. It means that money was not freased and was used by MtGox. I have written the second letter to info@mtgox.com and support@mtgox.con (2011-05-06). There were no answer again. Can somebody help to solve the issue? Warm regards, Anatoly Upd: Solved Title: Re: MtGox has got money but has not add funds to my account Post by: Anatol on May 13, 2011, 10:19:16 AM To confirm that mtgox owns the account you can see my history:
04/28/11 13:20 Add BTC 16Fh8FhzDESJpwYd9oDRj9bHMuZUpu2111 9.97 0 9.97 83.909 At http://upmyphoto.com/image/64656/6865778 http://upmyphoto.com/images/FreeUploadUser/mtgoxhistory.jpg Title: Re: MtGox has got money but has not add funds to my account Post by: vuce on May 13, 2011, 10:31:50 AM I don't think you're supposed to use the same address twice?
Title: Re: MtGox has got money but has not add funds to my account Post by: Anatol on May 13, 2011, 10:41:13 AM I don't think you're supposed to use the same address twice? It was my mistake. Nevetheless it was my BTC. And now they are Mtgox-owned. And it was less then 24 hour between transfers. Title: Re: MtGox has got money but has not add funds to my account Post by: vuce on May 13, 2011, 10:45:18 AM I don't think you're supposed to use the same address twice? It was my mistake. Nevetheless it was my BTC. And now they are Mtgox-owned. And it was less then 24 hour between transfers. Title: Re: MtGox has got money but has not add funds to my account Post by: Anatol on May 13, 2011, 10:46:55 AM I'm sure you will get a reply to your e-mails. Patience :) It would be good. How do you think - when? Title: Re: MtGox has got money but has not add funds to my account Post by: mewantsbitcoins on May 13, 2011, 10:49:15 AM MagicalTux is a very busy man. You may have a better chance of catching him on freenode #bitcoin-otc
Title: Re: MtGox has got money but has not add funds to my account Post by: Anatol on May 13, 2011, 10:50:13 AM MagicalTux is very busy man. You may have a better chance of catching him on freenode #bitcoin-otc Thank you. I'll try.Title: Re: MtGox has got money but has not add funds to my account Post by: MagicalTux on May 13, 2011, 11:56:04 AM MagicalTux is very busy man. You may have a better chance of catching him on freenode #bitcoin-otc Thank you. I'll try.Hi, It seems you sent your email just before the ddos problems, which caused a huge amount of emails coming here. I haven't answered all those emails and I apologize. You will eventually get a reply from me and your funds will be credited. Mark Title: Re: MtGox has got money but has not add funds to my account Post by: Anatol on May 13, 2011, 12:14:58 PM Hi, Mark
Glad to hear you. OK, I can wait a bit. Regards, Anatoly Title: 17 days. No news... Post by: Anatol on May 16, 2011, 07:44:28 AM 17 days (April,29 - May,16).
No news... Regards, Anatoly Title: Re: MtGox has got BTC but has not added funds to my account (17 days ago) Post by: Anatol on May 17, 2011, 09:33:51 AM The issue is solved.
Thanks a lot to MagicalTux. Ragards, Anatoly |
