Bitcoin Forum

I received my salary on my Blockchain account, this morning. So, I checked my virtual wallet and I found all the BTC were sent to another wallet. Its address was 1969BjMnTqi6NwUjqRSBgh98RMA5eQ5cAb. Can I stop the sending transaction if there are 35 confirmations? I mean, the money is in the hacker's hands right now? Is there anything I can do about this?

I wrote to the Blockchain help desk but they answered me that there is a malware in my computer that take the credentials in the moment I made the wallet. Is that possible? I'm using a Macbook Pro with OSX Mavericks, I thought it was reliable. Do you think this issue is a Blockchain's security problem?

Please help me if you know how, or if there is a known malware that do this, how do I find it? How do I remove it from my computer?

Thanks!

Unfortunately, no.  Once the money has been sent it has been sent and unless you can manage to get the hacker to send it back to you there's probably nothing you can do. Run some antivirus software to try get rid of the malware, but I wouldn't use that computer until I'd reformatted it or restored it to factory settings.

if no virus or malware, probably someone you know or someone around you steal your bitcoin.

Did you have 2fa enabled? If not, then maybe someone figured out your password through a malware or other way. There is always security risk with online wallets.