Bitcoin Forum

Economy => Service Discussion => Topic started by: DiamondCardz on October 15, 2014, 09:01:52 PM



Title: Coinbase transactions...?
Post by: DiamondCardz on October 15, 2014, 09:01:52 PM
When a merchant online uses Coinbase Merchant Tools, what happens if someone sends a transaction to that merchant (who receives it via Coinbase) but the address that Coinbase gives that person to send to changes before the transaction actually confirms? Because I was stuck in that unlucky situation and after about 20 minutes and the address on the pop-up window having changed twice, I checked the transaction and it had 2 confirmations...but there was nothing. Went back to the site and attempted to return to merchant and promptly found that the transaction hadn't been processed. So now I'm in a shitty situation.

Can someone please explain to me how the hell Coinbase handles this, and more importantly, what happened to my BTC?


Title: Re: Coinbase transactions...?
Post by: DiamondCardz on October 16, 2014, 06:06:37 AM
Still haven't received any reciept and my money is still with Coinbase. Wtf?


Title: Re: Coinbase transactions...?
Post by: Brmaster on October 16, 2014, 07:26:20 AM
bitpay's technical support is better, I always hear all sorts of complain about coinbase...


Title: Re: Coinbase transactions...?
Post by: apelike on October 16, 2014, 09:21:43 AM
Still haven't received any reciept and my money is still with Coinbase. Wtf?

Any update with this?


Title: Re: Coinbase transactions...?
Post by: DiamondCardz on October 16, 2014, 04:45:45 PM
Nothing. At all. Going to contact Coinbase support, this is ridiculous programming.

Edit: Just found this: https://support.coinbase.com/customer/portal/articles/1544747

Sigh. That's annoying that you have to scour through their support to find that out. Guess I need to contact the merchant now.