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Bitcoin => Bitcoin Technical Support => Topic started by: punningclan on June 06, 2012, 02:20:35 PM



Title: GLBSE two facor authentication reporting incorrect auth-code
Post by: punningclan on June 06, 2012, 02:20:35 PM
I've tried logging into my GLBSE account it fails with "Auth-code Incorrect" which is odd since I'd been logging in with Google Authenticator for a few days now. The email I got from tech support after waiting and reporting to them that I'm having trouble with the auth-code says:

"after checking your account everything is working fine.

You need to keep in mind that you must enter your two factor
authentication code when logging in(as you have enabled two factor
authentication).
"

Do they have a phone number or have I just lost all my bitcoin?

Thank you.


Title: Re: GLBSE two facor authentication reporting incorrect auth-code
Post by: REF on June 06, 2012, 02:39:38 PM
Did you start using a proxy or install any new addons to your browser? When I installed foxyproxy logging into GLBSE with 2 factor auth stopped working. You can call nefario but I dont know how to get his number.

not sure if this thread belongs in technical support.


Title: Re: GLBSE two facor authentication reporting incorrect auth-code
Post by: punningclan on June 06, 2012, 02:49:03 PM
I'm having difficulty contacting support, also their reply seemed to completely omit any of the information I sent them. I haven't made any changes to my browser.
Thank you for the help.


Title: Re: GLBSE two facor authentication reporting incorrect auth-code
Post by: phelix on June 19, 2012, 08:05:48 AM
not working for me either...


Title: Re: GLBSE two facor authentication reporting incorrect auth-code
Post by: punningclan on July 09, 2012, 10:03:30 PM
This issue was resolved with help from GLBSE technical support.