Bitcoin Forum

Economy => Securities => Topic started by: chungenhung on June 10, 2012, 05:54:51 AM



Title: GLBSE withdraw never received.
Post by: chungenhung on June 10, 2012, 05:54:51 AM
How long does it take GLBSE to send out funds? I did a withdraw hours ago, and still no coins in my wallet.
How do I contact them? There's no "contact us" page on the glbse website.
Thanks


Title: Re: GLBSE withdraw never received.
Post by: der_meister on June 10, 2012, 06:06:25 AM
About 1 hour to show the unconfirmed transaction in my wallet. Showing the txID when withdraw will be very useful.

chungenhung, PM Nefario  ???


Title: Re: GLBSE withdraw never received.
Post by: ColdHardMetal on June 10, 2012, 07:52:58 AM
How long does it take GLBSE to send out funds? I did a withdraw hours ago, and still no coins in my wallet.
How do I contact them? There's no "contact us" page on the glbse website.
Thanks

It's possible the hot wallet needs to be topped up.

Follow the instructions here: https://glbse.com/info/support

and you should be able to contact support.


Title: Re: GLBSE withdraw never received.
Post by: JWU42 on June 10, 2012, 01:42:12 PM
They process transactions every 10 minutes (per Nefario).  If it isn't sent then the hot wallet needs to be topped off.

This happened to me yesterday FWIW...


Title: Re: GLBSE withdraw never received.
Post by: iron77 on June 10, 2012, 02:39:54 PM
It has recently taken about 9 hours for me with sort of "bigger" ammount. I personally much prefer this if I'd have to choose between it and potentially exposed hot wallet.


Title: Re: GLBSE withdraw never received.
Post by: N12 on June 10, 2012, 02:44:15 PM
I just withdrew an amount in the region of ~50 BTC and received it in a few mins.

From Nefario I know GLBSE has traditionally had a relatively small hot wallet which needs to be manually topped up for larger transfers or when it dries out. So when noone is here to do it manually, this is to be expected.

If you think about what happened twice to Bitcoinica, you should probably value the security of your coins over this inconvenience.


Title: Re: GLBSE withdraw never received.
Post by: chungenhung on June 10, 2012, 02:57:25 PM
got the coins now. i believe they withdraw it manually. wrend PMed me.


Title: Re: GLBSE withdraw never received.
Post by: punningclan on June 10, 2012, 07:04:08 PM
I just withdrew an amount in the region of ~50 BTC and received it in a few mins.

From Nefario I know GLBSE has traditionally had a relatively small hot wallet which needs to be manually topped up for larger transfers or when it dries out. So when noone is here to do it manually, this is to be expected.

If you think about what happened twice to Bitcoinica, you should probably value the security of your coins over this inconvenience.

+1