Bitcoin Forum

Economy => Service Discussion => Topic started by: EuSouBitcoin on June 14, 2012, 05:45:56 PM



Title: BitFloor.com Rocks!
Post by: EuSouBitcoin on June 14, 2012, 05:45:56 PM
BitFloor.com is a very good BTC exchange. The two things I like most about it are 1) you get a rebate for orders that add liquidity to the order book and 2) they have great ways for US residents to deposit and withdraw USD, namely ING Direct Bank's P2P service for deposits and ACH transfers for withdrawals. BitFloor just passed 10,000 BTC traded for the past 30 days according to bitcoincharts.com and their volume is steadily growing. Check them out!


Title: Re: BitFloor.com Rocks!
Post by: TehZomB on June 14, 2012, 06:03:58 PM
I agree, I love the Popmoney deposit and ACH withdrawl.
That said, the market depth really isn't there.


Title: Re: BitFloor.com Rocks!
Post by: EuSouBitcoin on June 14, 2012, 06:17:52 PM
I agree that the liquidity is not that great . . . yet. But it depends on how many BTC you need to buy or sell. Right now the market is 5.79 to 5.80 with a size of 64 by 576. So if you are buying 576 or fewer BTC, that's enough. The bids are thin but the offers seem to be thicker. I'm just a small BTC trader so I don't need much liquidity. For me, BitFloor has enough liquidity and it's getting better day by day.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 14, 2012, 06:32:18 PM
I agree, I love the Popmoney deposit and ACH withdrawl.
That said, the market depth really isn't there.

And you can be part of the change that adds more market depth :) It takes time to glow the market and users who are willing to give us a try!


Title: Re: BitFloor.com Rocks!
Post by: TehZomB on June 14, 2012, 06:43:28 PM
I agree, I love the Popmoney deposit and ACH withdrawl.
That said, the market depth really isn't there.

And you can be part of the change that adds more market depth :) It takes time to glow the market and users who are willing to give us a try!

Very true! When I have a lot to sell I'll try bitfloor first. That's a promise.


Title: Re: BitFloor.com Rocks!
Post by: TangibleCryptography on June 14, 2012, 06:45:55 PM
While I like Bitfloor they have to be the only exchange where Bitcoin withdrawals are done manually.  I needed to pay someone so I paid from my bitfloor balance.  10 minutes later it hasn't hit the network.  So I can't cancel, I can't prove I have "sent" the coins.  I can't send them from another exchange as I risk bitfloor not canceling.  

So just stuck and look stupid.  Either move to automatic instant processing or put a disclaimer up.

On edit: tx processed. 


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 14, 2012, 06:47:58 PM
While I like Bitfloor they have to be the only exchange where Bitcoin withdrawals are done manually.  I needed to pay someone so I paid from my bitfloor balance.  10 minutes later it hasn't hit the network.  So I can't cancel, I can't prove I have "sent" the coins.  I can't send them from another exchange as I risk bitfloor not canceling. 

So just stuck.  I like stupid.  Either move to automatic instant processing or put a disclaimer up.

We do not do bitcoin withdraws manually. They are automatic. If for some reason you believe that your withdraw is not working please let us know and we will look into it. Don't assume we do them manually just because you have not seen it hit the network.

I responded to your email saying we will have instant withdraw deployed today (it has been a feature which was requested in the past and I am adding it).


Title: Re: BitFloor.com Rocks!
Post by: TangibleCryptography on June 14, 2012, 06:50:18 PM
We do not do bitcoin withdraws manually. They are automatic. If for some reason you believe that your withdraw is not working please let us know and we will look into it. Don't assume we do them manually just because you have not seen it hit the network.

I responded to your email saying we will have instant withdraw deployed today (it has been a feature which was requested in the past and I am adding it).

Thanks and sorry for the bad assumption.  I have never seen a non-manual process take that long.  Since you are updating the withdrawal system a recommendation would be to provide the user the actual tx hash.


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 14, 2012, 06:52:48 PM
If I may, a suggestion: how about the option to enable non-instant withdrawals, preceded by an instant email notification? This could potentially allow a user with a hacked account to intervene before coins get sent, if they got an email and they knew they hadn't actually sent a withdrawal.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 14, 2012, 06:54:21 PM
If I may, a suggestion: how about the option to enable non-instant withdrawals, preceded by an instant email notification? This could potentially allow a user with a hacked account to intervene before coins get sent, if they got an email and they knew they hadn't actually sent a withdrawal.

Indeed such a feature is on my todo list along with customizable withdraw limits which will allow users to receive better alerts about account activity.


Title: Re: BitFloor.com Rocks!
Post by: coga on June 14, 2012, 07:30:29 PM
I have been trading bitcoins for a year, and I know how exchanges compare to each other. I only have good things to say about bitfloor. Except for low market depth, it has been working great for me so far.

One thing I have to underscore here is exceptionally good communication from bitfloor. I didn't get that kind of communication from any other exchange. I have a request to CryptoX which is pending for over a week, and it's not one of those "give me that feature" requests - it's a request about case when they screwed up and cost me money, just stays unanswered. Bitfloor guys respond pretty much instantly, never delay, even when there is something they can not immediately fix. For those of us who run bitcoin business it is very important.


Title: Re: BitFloor.com Rocks!
Post by: SgtSpike on June 14, 2012, 07:51:26 PM
Just used it myself for the first time last night/this morning.  So far, so good...  MtGox is out, since their debacle with Dwolla means I am still waiting for my withdraw to go through.  Will not be using them again.  I like the direct ACH withdraw option, that's why I chose to try bitfloor out instead of any of the other exchanges.


Title: Re: BitFloor.com Rocks!
Post by: Stephen Gornick on June 14, 2012, 09:08:07 PM
great ways for US residents to deposit and withdraw USD, namely ING Direct Bank's P2P service and PopMoney for deposits

I've no idea how they are accommodating the risk ACH reversals with those.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 14, 2012, 10:03:51 PM
great ways for US residents to deposit and withdraw USD, namely ING Direct Bank's P2P service and PopMoney for deposits

I've no idea how they are accommodating the risk ACH reversals with those.

ING P2P and Popmoney are a different type of ACH service (not the same as Dwolla). These is still a chance of chargeback, but much less from fraudulent activity claimed on the account since they are not third party services which transfer on your behalf.

As always, cash is the preferred and fastest method for those able to do so.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 14, 2012, 10:04:37 PM
Bitcoin withdraw is now instant and you should see your withdraw requests hit the network immediately.


Title: Re: BitFloor.com Rocks!
Post by: SgtSpike on June 14, 2012, 10:07:24 PM
Bitcoin withdraw is now instant and you should see your withdraw requests hit the network immediately.
When can I expect notice about my ACH withdrawal?  How often are those processed?


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 14, 2012, 10:08:31 PM
Bitcoin withdraw is now instant and you should see your withdraw requests hit the network immediately.
When can I expect notice about my ACH withdrawal?  How often are those processed?

They are processed daily and we usually send out the notice every morning. You will see your funds arrive 1-2 business days after processing.


Title: Re: BitFloor.com Rocks!
Post by: SgtSpike on June 14, 2012, 10:08:55 PM
Thanks, that should do just fine.


Title: Re: BitFloor.com Rocks!
Post by: bbit on June 14, 2012, 11:15:08 PM
I've been "eyeing" bitfloor for awhile might dive in soon!  ;D


Title: Re: BitFloor.com Rocks!
Post by: finkleshnorts on June 14, 2012, 11:56:24 PM
Feature wise, this is as good as it gets. I plan to use bitfloor for all my exchange needs.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 15, 2012, 01:07:57 AM
I can also say that bitfloor works as advertised. Bootstrapping by paying people to provide liquidity is a good idea as well.

To shtylman: At what point do you expect free deposits to end?


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 15, 2012, 01:58:57 AM
To shtylman: At what point do you expect free deposits to end?

Currently at no point. The small cost of deposits charged by our banks is a small price for us to to pay to provide less headache for our users (you). We would rather you not worry about all the tiny fees since we hope you will deposit and trade with your funds :)


Title: Re: BitFloor.com Rocks!
Post by: notme on June 15, 2012, 03:12:41 AM
great ways for US residents to deposit and withdraw USD, namely ING Direct Bank's P2P service and PopMoney for deposits

I've no idea how they are accommodating the risk ACH reversals with those.

ING P2P and Popmoney are a different type of ACH service (not the same as Dwolla). These is still a chance of chargeback, but much less from fraudulent activity claimed on the account since they are not third party services which transfer on your behalf.

As always, cash is the preferred and fastest method for those able to do so.

Right... it's hard to convince your bank to reverse it when you initiated it yourself.


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 15, 2012, 03:14:55 AM
great ways for US residents to deposit and withdraw USD, namely ING Direct Bank's P2P service and PopMoney for deposits

I've no idea how they are accommodating the risk ACH reversals with those.

ING P2P and Popmoney are a different type of ACH service (not the same as Dwolla). These is still a chance of chargeback, but much less from fraudulent activity claimed on the account since they are not third party services which transfer on your behalf.

As always, cash is the preferred and fastest method for those able to do so.

Right... it's hard to convince your bank to reverse it when you initiated it yourself.
What if your account gets hacked?


Title: Re: BitFloor.com Rocks!
Post by: notme on June 15, 2012, 03:25:59 AM
great ways for US residents to deposit and withdraw USD, namely ING Direct Bank's P2P service and PopMoney for deposits

I've no idea how they are accommodating the risk ACH reversals with those.

ING P2P and Popmoney are a different type of ACH service (not the same as Dwolla). These is still a chance of chargeback, but much less from fraudulent activity claimed on the account since they are not third party services which transfer on your behalf.

As always, cash is the preferred and fastest method for those able to do so.

Right... it's hard to convince your bank to reverse it when you initiated it yourself.
What if your account gets hacked?

Then they have record that you logged in from an unusual IP, and record of the security questions they prompted the attacker with, and whether or not they had to try multiple times.

Sure, it's not impossible, but there is a lot more information to make a decision on than if dwolla pulls from your account.  In that case, they pretty much have to side with the customer.


Title: Re: BitFloor.com Rocks!
Post by: Unacceptable on June 15, 2012, 05:10:07 AM
If I may, a suggestion: how about the option to enable non-instant withdrawals, preceded by an instant email notification? This could potentially allow a user with a hacked account to intervene before coins get sent, if they got an email and they knew they hadn't actually sent a withdrawal.

+1

But make it necessary to respond to the Email too,before the TX can be completed ;)


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 15, 2012, 01:37:30 PM
bitfloor guy... moar decimal places plz.


Why? :)


Title: Re: BitFloor.com Rocks!
Post by: EnergyVampire on June 15, 2012, 04:30:03 PM
Hello Shtylman,

Quick question about your trade engine:

If the highest bid on BTC/USD is 6.00 and I accidentally enter a limit sell order @ 0.60. Do I get filled at 6.00 or my 0.60?

The reason I ask is because I should get the best price of 6.00 even though I entered 0.60. Unfortunately, many times the trade engine isn't coded properly and customers get ripped off. This type of bad order matching happens frequently at non-regulated exchanges/ECNs.

Thanks in advance for your reply, cheers!


Title: Re: BitFloor.com Rocks!
Post by: jwzguy on June 15, 2012, 04:41:23 PM
Bitfloor has been great and Roman has provided excellent customer service. I think covering ACH fees was very smart. I've recommended them to everyone.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 15, 2012, 04:42:50 PM
Hello Shtylman,

Quick question about your trade engine:

If the highest bid on BTC/USD is 6.00 and I accidentally enter a limit sell order @ 0.60. Do I get filled at 6.00 or my 0.60?

The reason I ask is because I should get the best price of 6.00 even though I entered 0.60. Unfortunately, many times the trade engine isn't coded properly and customers get ripped off. This type of bad order matching happens frequently at non-regulated exchanges/ECNs.

Thanks in advance for your reply, cheers!

Our exchange operates as you would expect. In your example, you will be filled at the best price available first, which would be 6, NOT 0.6

Once all of the available volume at 6 is gone, then you will be filled at the next best price and so on until your order is either filled or the remainder put on the order book.


Title: Re: BitFloor.com Rocks!
Post by: TangibleCryptography on June 15, 2012, 05:50:04 PM
One hidden gem of bitfloor as the mobile phone support.  The website is so lite and clean that it load quickly on my Android phone.
Other exchanges should take note.

On edit:  bug report.  I can't make a sell using mobile browser (Android -4.0)  The screen darkens but the popup to confirm never appears.


Title: Re: BitFloor.com Rocks!
Post by: nimda on June 16, 2012, 01:29:49 AM
There's no Chase within an hour's drive of my house; there is, however, a Wal-Mart 10 minutes away. Can you coordinate with BitInstant? I hear nothing but great things about BitFloor, but for now I'm stuck with Wal-Mart deposits.


Title: Re: BitFloor.com Rocks!
Post by: TehZomB on June 16, 2012, 05:07:11 AM
Trying to send a deposit via Popmoney, and PNC held up my deposit. They said they needed to verify my identity. I will do it, but has anyone else had this problem?


Title: Re: BitFloor.com Rocks!
Post by: EnergyVampire on June 16, 2012, 04:42:31 PM
Hello shtylman,

Do you have any plans on adding any other contracts (i.e. BTC/EUR, Namecoins, etc) soon?


Title: Re: BitFloor.com Rocks!
Post by: TangibleCryptography on June 16, 2012, 05:03:43 PM
Any plans to allow account to account exchange of USD?  i

Something like MtGox codes or CryptoXChange voucher codes.  A simpler/easier version would be like how CampBX does it.  With CampBX you can't create a voucher/code but you can directly transfer USD to another account.


Title: Re: BitFloor.com Rocks!
Post by: mufa23 on June 16, 2012, 05:14:10 PM
shtylman, How long does it take to get ACH setup? Do I have to email you for each withdraw I want to make? Or can I get ACH setup one time, then keep using it without having to email you each time?


Title: Re: BitFloor.com Rocks!
Post by: DeathAndTaxes on June 16, 2012, 05:18:25 PM
shtylman, How long does it take to get ACH setup? Do I have to email you for each withdraw I want to make? Or can I get ACH setup one time, then keep using it without having to email you each time?

On my account he set it up the same day.  You only need to send account info once.  There is no automated way to request a withdrawal you need to email support.  You don't need to send account info on each request though.  Low tech but it works and response time has been fantastic. 

I was concerned about security and asked for a public key to encrypt the account details.  He sent me his openSSL public key which I have no idea how to use.  I asked him if he could provide a PGP key instead and he did within minutes. 

TL/DR
shtylman is a pro!


Title: Re: BitFloor.com Rocks!
Post by: Bigal on June 16, 2012, 05:45:20 PM
I agree very good service, after going on week 3 to get funds out of Mtgox I signed up on Wednesday sent a few test coins, then decided to cancel a withdraw from Mtgox (which they surprisingly canceled very quickly LOL) bought back the coins from MtGox sent them to bitfloor sold them, requested a ACH withdraw late Thursday it went out Friday morning and as of now (Saturday) the funds are pending in my bank couldn't be any easier.


Title: Re: BitFloor.com Rocks!
Post by: SgtSpike on June 17, 2012, 08:02:33 AM
shtylman, How long does it take to get ACH setup? Do I have to email you for each withdraw I want to make? Or can I get ACH setup one time, then keep using it without having to email you each time?

On my account he set it up the same day.  You only need to send account info once.  There is no automated way to request a withdrawal you need to email support.  You don't need to send account info on each request though.  Low tech but it works and response time has been fantastic. 

I was concerned about security and asked for a public key to encrypt the account details.  He sent me his openSSL public key which I have no idea how to use.  I asked him if he could provide a PGP key instead and he did within minutes. 

TL/DR
shtylman is a pro!
Did he email you to confirm your account info?  I sent an email 2-3 days back and haven't heard a peep...


Title: Re: BitFloor.com Rocks!
Post by: aq on June 17, 2012, 10:08:45 AM
Can you coordinate with BitInstant?
+1
This would bring way more volume to bitfloor


Title: Re: BitFloor.com Rocks!
Post by: DeathAndTaxes on June 17, 2012, 02:12:10 PM
Did he email you to confirm your account info?  I sent an email 2-3 days back and haven't heard a peep...

Yes he did and quickly.  I would shoot him another email. 


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 17, 2012, 02:38:25 PM
shtylman, How long does it take to get ACH setup? Do I have to email you for each withdraw I want to make? Or can I get ACH setup one time, then keep using it without having to email you each time?

On my account he set it up the same day.  You only need to send account info once.  There is no automated way to request a withdrawal you need to email support.  You don't need to send account info on each request though.  Low tech but it works and response time has been fantastic. 

I was concerned about security and asked for a public key to encrypt the account details.  He sent me his openSSL public key which I have no idea how to use.  I asked him if he could provide a PGP key instead and he did within minutes. 

TL/DR
shtylman is a pro!
Did he email you to confirm your account info?  I sent an email 2-3 days back and haven't heard a peep...

Sometimes I don't respond to the ACH setup request right away. This does not mean there was a problem. Since most requests just send the info but don't wish to withdraw any funds at the time I just setup the ACH and wait until a withdraw request is sent. Soon it will be clear from your online profile that ACH is setup and no follow-up email will be required :)


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 17, 2012, 02:40:07 PM
Can you coordinate with BitInstant?
+1
This would bring way more volume to bitfloor

We will not be integrating with Bitinstant at this time. We feel that it is easier for our customers to deal directly with us instead of having to create accounts at various third party sites. This allows us to keep the fees down and the user experience around our exchange clearer and simpler.


Title: Re: BitFloor.com Rocks!
Post by: aq on June 17, 2012, 03:36:24 PM
Can you coordinate with BitInstant?
+1
This would bring way more volume to bitfloor

We will not be integrating with Bitinstant at this time. We feel that it is easier for our customers to deal directly with us instead of having to create accounts at various third party sites. This allows us to keep the fees down and the user experience around our exchange clearer and simpler.

Hm, so will you start accepting mtgox codes, btc-e codes or bitstamp codes anytime soon, so that one can transfer funds in and out?
I would really like to use your exchange, but it seems that it is a US customers only club.
Regarding fees, look at bitstamp. You can use mtgox codes there, but they have a 2% fee. Doing the same using bitinstant the fee is only 0.89%. So it seems one can use bitinstant to actually get lower fees.
And BTW, for using bitinstant no account is necessary - just fill out the form - click send - done.


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 17, 2012, 03:45:11 PM
Can you coordinate with BitInstant?
+1
This would bring way more volume to bitfloor

We will not be integrating with Bitinstant at this time. We feel that it is easier for our customers to deal directly with us instead of having to create accounts at various third party sites. This allows us to keep the fees down and the user experience around our exchange clearer and simpler.

Bitinstant doesn't have any kind of accounts to sign up for, as far as I know. What you see on the website is what you get, and I hear they are planning to whitelabel their current deposit providers to make the process even simpler. Since they are US based as well, I wouldn't think that there would be too many hurdles to setting it up.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 17, 2012, 04:12:00 PM
We want to keep 3rd party financial dependence to a minimum to ensure timely withdraw and transactions for our users. Given all of the problems with USD withdraw on MtGox we will not be supporting codes from there as it would delay withdraw from our exchange.

At this time, the legal implications of supporting Bitinstant in our jurisdiction are not clear. To send USD from person to person (like MtGox USD-USD codes, and the way Bitinstant works at exchanges) we would need to be an MTB (Money Transmitting Business). This is different from and MSB and much more costly and restrictive. Until we understand how we can operate as such (or avoid being an MTB we cannot provide these services).

For customers wishing to deposit funds into Bitfloor, I suggest they look into our deposit options which include, cash, electronic p2p, and wire transfers. I think you will find that by fine tuning these we are able to provide a pleasant experience to account holders.


Title: Re: BitFloor.com Rocks!
Post by: nimda on June 17, 2012, 05:15:09 PM
For customers wishing to deposit funds into Bitfloor, I suggest they look into our deposit options which include, cash, electronic p2p, and wire transfers. I think you will find that by fine tuning these we are able to provide a pleasant experience to account holders.
:(
I'm not willing to drive to a Chase bank to deposit my cash; not if the nearest one is an hour's drive. Can you at least provide more cash deposit locations? BitInstant uses ZipZap, which uses MoneyGram, which is really easy and fast.


Title: Re: BitFloor.com Rocks!
Post by: mufa23 on June 17, 2012, 05:34:41 PM
Sometimes I don't respond to the ACH setup request right away. This does not mean there was a problem. Since most requests just send the info but don't wish to withdraw any funds at the time I just setup the ACH and wait until a withdraw request is sent. Soon it will be clear from your online profile that ACH is setup and no follow-up email will be required :)
Good to know! Yeah, I didn't request to withdraw, but just setup ACH. I'll make a withdraw later and give it a shot. Thanks!


Title: Re: BitFloor.com Rocks!
Post by: jwzguy on June 17, 2012, 05:53:01 PM
We want to keep 3rd party financial dependence to a minimum to ensure timely withdraw and transactions for our users. Given all of the problems with USD withdraw on MtGox we will not be supporting codes from there as it would delay withdraw from our exchange.

At this time, the legal implications of supporting Bitinstant in our jurisdiction are not clear. To send USD from person to person (like MtGox USD-USD codes, and the way Bitinstant works at exchanges) we would need to be an MTB (Money Transmitting Business). This is different from and MSB and much more costly and restrictive. Until we understand how we can operate as such (or avoid being an MTB we cannot provide these services).

For customers wishing to deposit funds into Bitfloor, I suggest they look into our deposit options which include, cash, electronic p2p, and wire transfers. I think you will find that by fine tuning these we are able to provide a pleasant experience to account holders.
I'm very glad to hear this. Accepting MtGox codes seems very risky and I'd rather trade somewhere that's not taking that risk.



Title: Re: BitFloor.com Rocks!
Post by: SgtSpike on June 18, 2012, 05:22:37 AM
shtylman, How long does it take to get ACH setup? Do I have to email you for each withdraw I want to make? Or can I get ACH setup one time, then keep using it without having to email you each time?

On my account he set it up the same day.  You only need to send account info once.  There is no automated way to request a withdrawal you need to email support.  You don't need to send account info on each request though.  Low tech but it works and response time has been fantastic. 

I was concerned about security and asked for a public key to encrypt the account details.  He sent me his openSSL public key which I have no idea how to use.  I asked him if he could provide a PGP key instead and he did within minutes. 

TL/DR
shtylman is a pro!
Did he email you to confirm your account info?  I sent an email 2-3 days back and haven't heard a peep...

Sometimes I don't respond to the ACH setup request right away. This does not mean there was a problem. Since most requests just send the info but don't wish to withdraw any funds at the time I just setup the ACH and wait until a withdraw request is sent. Soon it will be clear from your online profile that ACH is setup and no follow-up email will be required :)
It wasn't just a setup request though - I requested setup and withdrawal in the same email at the same time, still haven't heard anything back.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 18, 2012, 01:43:37 PM
shtylman, How long does it take to get ACH setup? Do I have to email you for each withdraw I want to make? Or can I get ACH setup one time, then keep using it without having to email you each time?

On my account he set it up the same day.  You only need to send account info once.  There is no automated way to request a withdrawal you need to email support.  You don't need to send account info on each request though.  Low tech but it works and response time has been fantastic. 

I was concerned about security and asked for a public key to encrypt the account details.  He sent me his openSSL public key which I have no idea how to use.  I asked him if he could provide a PGP key instead and he did within minutes. 

TL/DR
shtylman is a pro!
Did he email you to confirm your account info?  I sent an email 2-3 days back and haven't heard a peep...

Sometimes I don't respond to the ACH setup request right away. This does not mean there was a problem. Since most requests just send the info but don't wish to withdraw any funds at the time I just setup the ACH and wait until a withdraw request is sent. Soon it will be clear from your online profile that ACH is setup and no follow-up email will be required :)
It wasn't just a setup request though - I requested setup and withdrawal in the same email at the same time, still haven't heard anything back.

Please contact the support email if we haven't responded to you already. We respond when your ACH has been sent out and if your request was over the weekend it would only be processed today.


Title: Re: BitFloor.com Rocks!
Post by: Andrew Vorobyov on June 18, 2012, 02:02:56 PM
Are you thinking about putting some arbitrage bot to fill your orders book? For example rates 2% away from MTGOX?


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 18, 2012, 02:04:55 PM
Are you thinking about putting some arbitrage bot to fill your orders book? For example rates 2% away from MTGOX?

Currently I do not run automated traders or market makers on the exchange. My focus remains on ensuring the platform is operational and providing fast service and solid APIs for those that do wish to run trading bots.


Title: Re: BitFloor.com Rocks!
Post by: Andrew Vorobyov on June 18, 2012, 02:08:00 PM
So ask someone... because your order book is "naked" and it's a pity that exchange capable of transacting shitloads of operations per second just in standby mode.


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 18, 2012, 02:08:44 PM
So ask someone... because your order book is "naked" and it's a pity that exchange capable of transacting shitloads of operations per second just in standby mode.
Go ahead and drop a bot on it if you are worried.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 18, 2012, 02:10:36 PM
So ask someone... because your order book is "naked" and it's a pity that exchange capable of transacting shitloads of operations per second just in standby mode.
Go ahead and drop a bot on it if you are worried.

I agree ;) More bots are always welcome. My focus remains on my above stated goals. I feel that with the liquidity rebate and low fees we have a good structure for market makers and welcome all new users to try it out.


Title: Re: BitFloor.com Rocks!
Post by: Andrew Vorobyov on June 18, 2012, 02:11:29 PM
So ask someone... because your order book is "naked" and it's a pity that exchange capable of transacting shitloads of operations per second just in standby mode.
Go ahead and drop a bot on it if you are worried.

Working on it... relax... soon you will hear good news


Title: Re: BitFloor.com Rocks!
Post by: DeathAndTaxes on June 18, 2012, 02:41:39 PM
So ask someone... because your order book is "naked" and it's a pity that exchange capable of transacting shitloads of operations per second just in standby mode.
Go ahead and drop a bot on it if you are worried.

Working on it... relax... soon you will hear good news

I moved too slow guess I will have competition. :)


Title: Re: BitFloor.com Rocks!
Post by: Andrew Vorobyov on June 18, 2012, 02:43:47 PM
So ask someone... because your order book is "naked" and it's a pity that exchange capable of transacting shitloads of operations per second just in standby mode.
Go ahead and drop a bot on it if you are worried.

Working on it... relax... soon you will hear good news

I moved too slow guess I will have competition. :)

Don't worry, we all want efficient markets here... there will be enough place for all of us


Title: Re: BitFloor.com Rocks!
Post by: coga on June 19, 2012, 01:13:38 AM
I'd say - bot or not, someone please add some USD liquidity to bitfloor. It's a shame there's such a dismal depth on USD side.


Title: Re: BitFloor.com Rocks!
Post by: TehZomB on June 19, 2012, 04:40:27 AM
Will bitfloor ever consider adding Check or USPS money order as a deposit method? There is no Chase nearby, and popmoney is not available to minors.
Until then, I'll have to resort to CBX (at least for buying).


Title: Re: BitFloor.com Rocks!
Post by: mufa23 on June 19, 2012, 05:02:57 AM
It does seem like getting money into Bitfloor will be problematic. Current market shows that 50 BTC are wanting to be bought. While 1,000 BTC are wanting to be sold. It's full of everyone wanting to sell, but no one willing to buy. My guess is getting money into there is hard. So selling a large sum is going to be rather difficult. Probably not the best place to sell off your coins right now.

In other unrelated news, my MtGox --> Dwolla transactions are going through. I think I'll split up my coins amongst various exchanges to see which one bring the bread to my bank first.


Title: Re: BitFloor.com Rocks!
Post by: SgtSpike on June 19, 2012, 07:22:19 AM
shtylman, How long does it take to get ACH setup? Do I have to email you for each withdraw I want to make? Or can I get ACH setup one time, then keep using it without having to email you each time?

On my account he set it up the same day.  You only need to send account info once.  There is no automated way to request a withdrawal you need to email support.  You don't need to send account info on each request though.  Low tech but it works and response time has been fantastic. 

I was concerned about security and asked for a public key to encrypt the account details.  He sent me his openSSL public key which I have no idea how to use.  I asked him if he could provide a PGP key instead and he did within minutes. 

TL/DR
shtylman is a pro!
Did he email you to confirm your account info?  I sent an email 2-3 days back and haven't heard a peep...

Sometimes I don't respond to the ACH setup request right away. This does not mean there was a problem. Since most requests just send the info but don't wish to withdraw any funds at the time I just setup the ACH and wait until a withdraw request is sent. Soon it will be clear from your online profile that ACH is setup and no follow-up email will be required :)
It wasn't just a setup request though - I requested setup and withdrawal in the same email at the same time, still haven't heard anything back.
My apologies - the money actually hit my bank account a few days ago!  I just never received any kind of notification, and hadn't even checked my bank account because of it.


Title: Re: BitFloor.com Rocks!
Post by: genuise on June 19, 2012, 07:26:16 AM
Does Bitfloor have any kind of USD Codes systems on its own?


Title: Re: BitFloor.com Rocks!
Post by: DeathAndTaxes on June 19, 2012, 07:36:54 AM
Does Bitfloor have any kind of USD Codes systems on its own?


No. I wish they did.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 19, 2012, 01:30:03 PM
Does Bitfloor have any kind of USD Codes systems on its own?


No. I wish they did.

We cannot offer this at this time until we are sure this does not make us an MTB (which requires other paperwork and registration).

Currently we focus on Bitcoin buying and selling and not on transfer of fiat currencies between accounts.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 19, 2012, 01:32:21 PM
Will bitfloor ever consider adding Check or USPS money order as a deposit method? There is no Chase nearby, and popmoney is not available to minors.
Until then, I'll have to resort to CBX (at least for buying).

We will not accept checks as they carry chargeback and bounce risks. We are considering accepting Chase QuickPay. You can signup for a Chase account completely online, connect it to your other personal account to move funds into your chase account. Finally, you would be able to send these funds to use via QuickPay.

Other alternatives include wire transfers from your current bank. I will add the wire information to the website for those that wish to use this method.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 19, 2012, 05:40:49 PM
I will add that for those who wish to deal only electronically, you can open an ING account online, then transfer funds to it from your other accounts. This process is simple and lets you manage your funds until they are ready to be sent to Bitfloor for trading.


Title: Re: BitFloor.com Rocks!
Post by: genuise on June 19, 2012, 06:52:59 PM
Quote
A Money services business (MSB) is a legal term used by financial regulators to describe businesses that transmit or convert money. The definition was created to encompass more than just Banks which normally provide these services to include non-bank financial institutions.
An MSB has specific meanings in different jurisdictions, but generally includes any business that transmits money or representatives of money, provides foreign currency exchange such as Bureau de changes, or cashes cheques or other money related instruments. It is often used in the context of Anti Money Laundering (AML) legislation and rules.

Can you eleborate on those differences in your jurisdiction? Sorry if I am not too polite.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 19, 2012, 07:47:23 PM
Quote
A Money services business (MSB) is a legal term used by financial regulators to describe businesses that transmit or convert money. The definition was created to encompass more than just Banks which normally provide these services to include non-bank financial institutions.
An MSB has specific meanings in different jurisdictions, but generally includes any business that transmits money or representatives of money, provides foreign currency exchange such as Bureau de changes, or cashes cheques or other money related instruments. It is often used in the context of Anti Money Laundering (AML) legislation and rules.

Can you eleborate on those differences in your jurisdiction? Sorry if I am not too polite.

In simple terms an MSB is *any* business that deals with money. An MTB a type of MSB which moves funds from one person to another (paypal or western union are good examples). They take money on your behalf and deliver the same money to another individual.

The legal uncertainty of these and how it pertains to currency exchanges can be debated. However, to be clear, in our legal jurisdiction, it is currently more difficult/costly to be an MTB and as such we are currently not providing such services.


Title: Re: BitFloor.com Rocks!
Post by: punningclan on June 19, 2012, 09:55:15 PM
I just used your site and it's excellent! :D
I'd like to see more decimals, I just dropped a small ask into a big wall and would have liked to be in front but I can't.
All the best!


Title: Re: BitFloor.com Rocks!
Post by: DeathAndTaxes on June 19, 2012, 10:04:43 PM
Don't add too many decimals.  I hate fighting bots jumping 0.000001 ahead of me on Mt.Gox.  I think whole pennies are fine but maybe 1 more decimal place I hope you don't go more than that.  Like gasoline $3.499 :)

If the asset is worth ~$5 then 0.001 as the min tick is 0.02%.  Anything smaller is just games.  It doesn't improve the spread in any meaningful way.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 19, 2012, 10:07:29 PM
Don't add too many decimals.  I hate fighting bots jumping 0.000001 ahead of me on Mt.Gox.  I think whole pennies are fine but maybe 1 more decimal place I hope you don't go more than that.  Like gasoline $3.499 :)

If the asset is worth ~$5 then 0.001 as the min tick is 0.02%.  Anything smaller is just games.  It doesn't improve the spread in any meaningful way.

The penny increment will not be changing in the near future. If the price suddenly drops then we will update the increment to reflect that. But as stated, the increment is in place specifically to prevent people from "cutting" in line  against those that have been on the book.


Title: Re: BitFloor.com Rocks!
Post by: coga on June 20, 2012, 03:05:21 AM
Don't add too many decimals.  I hate fighting bots jumping 0.000001 ahead of me on Mt.Gox.  I think whole pennies are fine but maybe 1 more decimal place I hope you don't go more than that.  Like gasoline $3.499 :)

I second that. At first it felt weird, but now I see that it is actually a more user friendly thing

To play devil's advocate, bots could be the reason why Intersango, CampBX and CryptoX show so much more traffic


Title: Re: BitFloor.com Rocks!
Post by: DeathAndTaxes on June 20, 2012, 05:44:34 PM
Any reason why the market depth screen only shows 5 bids and 5 asks. 

It would be more useful if put into separate bid & ask tables in column form which show price, size, cumulative size.






Title: Re: BitFloor.com Rocks!
Post by: BoardGameCoin on June 20, 2012, 05:48:28 PM
Any reason why the market depth screen only shows 5 bids and 5 asks. 

It would be more useful if put into separate bid & ask tables in column form which show price, size, cumulative size.

+1

You can kind of gather that information from hovering over the charts, but it'd be nicer in a table

I'm working on getting a small amount onto the 'buy' side of bitfloor, but probably not at prices people are selling at currently (I'm thinking like ~6.0x per BTC).


Title: Re: BitFloor.com Rocks!
Post by: EnergyVampire on June 20, 2012, 05:58:32 PM
So far, everything looks really good with bitfloor.com. If you guys keep up the great work, I can definately see you guys surpassing MtGox trade volume.  8)


Title: Re: BitFloor.com Rocks!
Post by: EnergyVampire on June 20, 2012, 06:31:57 PM
FYI: Bitfloor's MSB Registration Number: 31000005224108 (FinCEN)


Title: Re: BitFloor.com Rocks!
Post by: Dr3AM$cAp3 on June 21, 2012, 10:03:13 PM
+1
 BitFloor is the best, had my coins in less than a hour of sending the first email. Will definitely use again!

And almost 20 cents under market price  ;D


Title: Re: BitFloor.com Rocks!
Post by: wallet.dat on June 21, 2012, 11:12:41 PM
I sent in a copy of my drivers license and my bank info to Bitfloor support.  Am I supposed to get a confirmation Email or something?  How do I know when my Bitfloor account is ready to withdraw to my bank acct?


Title: Re: BitFloor.com Rocks!
Post by: SgtSpike on June 21, 2012, 11:16:33 PM
I sent in a copy of my drivers license and my bank info to Bitfloor support.  Am I supposed to get a confirmation Email or something?  How do I know when my Bitfloor account is ready to withdraw to my bank acct?
Nope, they don't give confirmation.  Just send in your withdrawal request now.


Title: Re: BitFloor.com Rocks!
Post by: mufa23 on June 21, 2012, 11:25:07 PM
Nope, they don't give confirmation.  Just send in your withdrawal request now.
Different guy here, but I did that and I haven't had a response yet. Sent an email to do a withdraw on Monday (Sent info the 14th), and it still hasn't been done. I still have the amount I requested lying in my Bitfloor account. It's Thursday now, should I wait another day or so?


Title: Re: BitFloor.com Rocks!
Post by: SgtSpike on June 21, 2012, 11:31:13 PM
Nope, they don't give confirmation.  Just send in your withdrawal request now.
Different guy here, but I did that and I haven't had a response yet. Sent an email to do a withdraw on Monday (Sent info the 14th), and it still hasn't been done. I still have the amount I requested lying in my Bitfloor account. It's Thursday now, should I wait another day or so?
Hmmm, I would.  My transfers all went through very quickly - I think in 2 days, I had the money in my account.


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 22, 2012, 12:54:37 AM
I want to know why there is not more liquidity/volume here, ESP with all the problems that fox is suffering.


Title: Re: BitFloor.com Rocks!
Post by: SgtSpike on June 22, 2012, 12:54:58 AM
I want to know why there is not more liquidity/volume here, ESP with all the problems that fox is suffering.
Sure would be nice... keep spreading the word!


Title: Re: BitFloor.com Rocks!
Post by: nimda on June 22, 2012, 01:58:30 AM
Hmm... I wonder if we can get Goat to bring his arb bot to BitFloor.
I'd make one myself, but I just don't have the volume to bootstrap it.


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 22, 2012, 03:17:03 AM
Hmm... I wonder if we can get Goat to bring his arb bot to BitFloor.
I'd make one myself, but I just don't have the volume to bootstrap it.

^^^^ this


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 22, 2012, 03:40:03 AM
Nope, they don't give confirmation.  Just send in your withdrawal request now.
Different guy here, but I did that and I haven't had a response yet. Sent an email to do a withdraw on Monday (Sent info the 14th), and it still hasn't been done. I still have the amount I requested lying in my Bitfloor account. It's Thursday now, should I wait another day or so?

Please send a followup email. We process requests daily and would not have omitted it without letting you know (maybe the email didn't get through?). We also send out an email once we have dispatched the funds. All of this should happen within a day of receiving your request so please do follow up with us and don't sit in silence :)


Title: Re: BitFloor.com Rocks!
Post by: mufa23 on June 22, 2012, 06:12:48 AM
Nope, they don't give confirmation.  Just send in your withdrawal request now.
Different guy here, but I did that and I haven't had a response yet. Sent an email to do a withdraw on Monday (Sent info the 14th), and it still hasn't been done. I still have the amount I requested lying in my Bitfloor account. It's Thursday now, should I wait another day or so?

Please send a followup email. We process requests daily and would not have omitted it without letting you know (maybe the email didn't get through?). We also send out an email once we have dispatched the funds. All of this should happen within a day of receiving your request so please do follow up with us and don't sit in silence :)
Alright, I sent another email. Hopefully it'll go through. Thanks for the quick reply!


Title: Re: BitFloor.com Rocks!
Post by: gnar1ta$ on June 22, 2012, 11:33:18 PM
Is there an amount limit on cash deposits?


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 22, 2012, 11:35:23 PM
Is there an amount limit on cash deposits?

No, but the bank may choose to ID you (per US government regulations) and fill out a form (this is not a bad thing nor does it mean your funds will be delayed) if you deposit a very large amount.


Title: Re: BitFloor.com Rocks!
Post by: Panda Mouse on June 23, 2012, 06:40:21 AM
I've been "eyeing" bitfloor for awhile might dive in soon!  ;D
You won't be disappointed. Great exchange. Here's yet another thread of happy customers:

https://bitcointalk.org/index.php?topic=88034.msg967878#msg967878



+1

International withdrawal > $3k in 2 days.
Congratulations.

Panda Mouse.


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 23, 2012, 12:31:18 PM
Wow... BitFloor is trading above Gox ATM:

6.4376/6.4700

Go BitFloor!


Title: Re: BitFloor.com Rocks!
Post by: gnar1ta$ on June 23, 2012, 03:51:38 PM
I think the excitement of trading above Gox is a matter of perspective...I just deposited a lot money to buy BTC, which yesterday would have been below Gox  :-\.

But my deposit took a whole 10 mins to get credited, and cost me $0 in fees...beat that Gox! 


Title: Re: BitFloor.com Rocks!
Post by: DeathAndTaxes on June 23, 2012, 03:55:46 PM
A comparison: 

I requested an free ACH withdraw from Bitfloor on Thursday and it hit my account today.
I requested a $40+ bank wire from MtGox on 06/08 and it hasn't even been processed yet and then I got a 4 day delay once it does process.


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 23, 2012, 04:30:54 PM
Wow... BitFloor is trading above Gox ATM:

6.4376/6.4700

Go BitFloor!

Is Gox even trading at all?

I will use this as my next exchange :)

Looking forward for you to bring your liquidity to BF Goat!


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 06:53:34 PM
Is there a way to use a yubikey with bitfloor?


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 06:58:47 PM
Also, can't place a limit order:

Quote
no such profile: order_gateway

or

Quote
Property 'detective' of object #<Object> is not a function


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 23, 2012, 07:00:56 PM
Is there a way to use a yubikey with bitfloor?

Or google authenticator.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 07:02:52 PM
Is there a way to use a yubikey with bitfloor?

Or google authenticator.

I don't want to rely on my phone.


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 23, 2012, 07:04:04 PM
Is there a way to use a yubikey with bitfloor?

Or google authenticator.

I don't want to rely on my phone.
Google "JAuth". Works great for me.

Code:
java -jar jauth.jar -secret=INSERT_SECRET_HERE

or

Code:
java -jar jauth.jar secret.txt


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 07:20:07 PM
Is there a way to use a yubikey with bitfloor?

Or google authenticator.

I don't want to rely on my phone.
Google "JAuth". Works great for me.

Code:
java -jar jauth.jar -secret=INSERT_SECRET_HERE

or

Code:
java -jar jauth.jar secret.txt

I actually haven't used authenticator yet and don't really understand how it works. Do I need to do that before using JAuth?

I downloaded the windows installer from here to mess around with it:
https://github.com/mclamp/JAuth/tree/master/Installers

and it is asking me for "[my] one time key from the RC website"


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 23, 2012, 07:23:05 PM
The one time key is provided to you when you sign up for a service such as GLBSE. It gets stored in your home directory in a file called jauth.rc.

What I do on Windows is create a file called glbse.secret and aws.secret or whatever, and paste the secret key in there. Then, create a shortcut that points to "jauth.exe glbse.secret", and it will load the secret from the file.

You can skip the part in the installer where it asks for a secret. You don't need a phone or Google at all to use it. Backup your secret, and keep it in a Truecrypt volume.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 07:26:57 PM
The one time key is provided to you when you sign up for a service such as GLBSE. It gets stored in your home directory in a file called jauth.rc.

What I do on Windows is create a file called glbse.secret and aws.secret or whatever, and paste the secret key in there. Then, create a shortcut that points to "jauth.exe glbse.secret", and it will load the secret from the file.

You can skip the part in the installer where it asks for a secret. You don't need a phone or Google at all to use it. Backup your secret, and keep it in a Truecrypt volume.

And you do this on a different computer than you use to e.g. trade on bitfloor?


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 07:28:15 PM
Also, bitfloor appears to be down as well. I can't do anything but transfer funds around.


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 23, 2012, 07:29:51 PM
And you do this on a different computer than you use to e.g. trade on bitfloor?
That would be the most secure way to do it, but not required.


Title: Re: BitFloor.com Rocks!
Post by: genuise on June 23, 2012, 07:32:14 PM
Also, bitfloor appears to be down as well. I can't do anything but transfer funds around.

Up for me


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 07:39:49 PM
Also, bitfloor appears to be down as well. I can't do anything but transfer funds around.

Up for me


I am still getting this. Restarted browser, logged out, etc.

Also, can't place a limit order:

Quote
no such profile: order_gateway

or

Quote
Property 'detective' of object #<Object> is not a function

To rjk:
I am somewhat confused as to what is going on with JAuth and the readme is not very helpful. Do you have a link to a good guide?


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 23, 2012, 07:50:05 PM
To rjk:
I am somewhat confused as to what is going on with JAuth and the readme is not very helpful. Do you have a link to a good guide?
No I don't know of any good guides. JAuth is meant to be a drop-in replacement for Google Authenticator, so you have to use a service that uses GA. When you enable GA on such a service, it will give you a "secret" which is a string of random characters. You then use JAuth to generate a 6-digit PIN from that secret, which is also Time-based. So they expire ever 30 sec or so. Make sure your system's clock is correct.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 08:20:54 PM
Home Directory//.JAuth.rc

Code:
sys.programGroupAllUsers$Boolean=true
secret=THIS-IS-A-DUMMY-SECRET
sys.programGroupDisabled$Boolean=false
sys.languageId=en
sys.programGroupName=JAuth OpenAuth Desktop Client
sys.installationDir=C\:\\Program Files\\JAuth

Ok so right now it is using some algorithm to generate those 6 digit pins from "THIS-IS-A-DUMMY-SECRET" and the current time rounded to the nearest 30 seconds? So I can either change the text there or do what you recommend and open a file consisting of some secret string (key, whatever) using:

Code:
java -jar jauth.jar secret.txt

Or (same thing) create a shortcut pointing to:
"jauth.exe glbse.secret"

If I set up authenticator on bitfloor I will need to input my secret string. If I used google authenticator it would generate a secret string for me which I would then be telling bitfloor. Then when I log in bitfloor will ask me to generate a pin and input it, while at the same time generating one on their end. If these are the same I am able to log in. Also, if I write down the secret provided by google authenticator I can simply input that into JAuth if I lose my phone, which will then generate the 6 digit pin that allows me to log in.

If I only use a computer, should I have the secret.txt file saved only in a truecrypt volume? It seems insecure to have it just out in the open.



Title: Re: BitFloor.com Rocks!
Post by: rjk on June 23, 2012, 08:47:57 PM
Yeah I used GLBSE as an example because I wasn't sure whether bitfloor supported it. Depending on how you want the balance of usability and security to be, you could store it in Truecrypt. You would have to unlock the volume any time you wanted to use it though. Generally, when you set up GA the website such as bitfloor would give you a secret string. You just create a blank text file and paste the secret in there, and then use the text file's name as the only argument to jauth.exe. For instance:

Code:
"C:\Program Files (x86)\JAuth\JAuth.exe" D:\TruecryptStuff\bitfloor.secret.txt

With that example, your truecrypt stuff is mounted at D:

The jauth.rc file is optional, and only used if you don't want to create a custom shortcut to launch with an argument. You could store the secret there, and then no other changes would need to be made.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 09:01:15 PM
So there is a trade on gox and now bitfloor started working for me as well.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 09:06:31 PM
Yeah I used GLBSE as an example because I wasn't sure whether bitfloor supported it. Depending on how you want the balance of usability and security to be, you could store it in Truecrypt. You would have to unlock the volume any time you wanted to use it though. Generally, when you set up GA the website such as bitfloor would give you a secret string. You just create a blank text file and paste the secret in there, and then use the text file's name as the only argument to jauth.exe. For instance:

Code:
"C:\Program Files (x86)\JAuth\JAuth.exe" D:\TruecryptStuff\bitfloor.secret.txt

With that example, your truecrypt stuff is mounted at D:

The jauth.rc file is optional, and only used if you don't want to create a custom shortcut to launch with an argument. You could store the secret there, and then no other changes would need to be made.

Thanks for your help. One last thing I want to verify though:

Quote
Also, if I write down the secret provided by google authenticator I can simply input that into JAuth if I lose my phone, which will then generate the 6 digit pin that allows me to log in.

Is the above true?


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 23, 2012, 09:11:24 PM
Thanks for your help. One last thing I want to verify though:

Quote
Also, if I write down the secret provided by google authenticator I can simply input that into JAuth if I lose my phone, which will then generate the 6 digit pin that allows me to log in.

Is the above true?
Yes. The secret is the key to it, and it theoretically should work across several devices and always generate a working OTP. Your clock must be correct since it is a time-based system.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 09:21:48 PM
Thanks for your help. One last thing I want to verify though:

Quote
Also, if I write down the secret provided by google authenticator I can simply input that into JAuth if I lose my phone, which will then generate the 6 digit pin that allows me to log in.

Is the above true?
Yes. The secret is the key to it, and it theoretically should work across several devices and always generate a working OTP. Your clock must be correct since it is a time-based system.

Sounds good. So to bitfloor: What is the protocol for when I lose my phone and no longer trust my secret key? I like the yubikey because it can simply remain in a safe place.


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 23, 2012, 09:23:13 PM
Thanks for your help. One last thing I want to verify though:

Quote
Also, if I write down the secret provided by google authenticator I can simply input that into JAuth if I lose my phone, which will then generate the 6 digit pin that allows me to log in.

Is the above true?
Yes. The secret is the key to it, and it theoretically should work across several devices and always generate a working OTP. Your clock must be correct since it is a time-based system.

Sounds good. So to bitfloor: What is the protocol for when I lose my phone and no longer trust my secret key? I like the yubikey because it can simply remain in a safe place.

Right because something that size can never got lost so that isn't a problem with the yubikey  ::)


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 23, 2012, 09:25:11 PM
Sounds good. So to bitfloor: What is the protocol for when I lose my phone and no longer trust my secret key? I like the yubikey because it can simply remain in a safe place.

I'm assuming you would just log in and disable 2FA, then re-enable it to generate a new OTP.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 09:26:21 PM
Thanks for your help. One last thing I want to verify though:

Quote
Also, if I write down the secret provided by google authenticator I can simply input that into JAuth if I lose my phone, which will then generate the 6 digit pin that allows me to log in.

Is the above true?
Yes. The secret is the key to it, and it theoretically should work across several devices and always generate a working OTP. Your clock must be correct since it is a time-based system.

Sounds good. So to bitfloor: What is the protocol for when I lose my phone and no longer trust my secret key? I like the yubikey because it can simply remain in a safe place.

Right because something that size can never got lost so that isn't a problem with the yubikey  ::)

I don't travel with it... I have lost/destroyed a good number of phones in my time.


Sounds good. So to bitfloor: What is the protocol for when I lose my phone and no longer trust my secret key? I like the yubikey because it can simply remain in a safe place.

I'm assuming you would just log in and disable 2FA, then re-enable it to generate a new OTP.

From Bitfloor site:
Quote
You can setup two factor authentication for your account through Google Authenticator (free Android and iOS app). This provides a higher level of security for your account.

Note: Once two factor authentication has been activated, it will be required to access your account at all times.


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 23, 2012, 09:28:15 PM
Sounds good. So to bitfloor: What is the protocol for when I lose my phone and no longer trust my secret key? I like the yubikey because it can simply remain in a safe place.

I'm assuming you would just log in and disable 2FA, then re-enable it to generate a new OTP.

From Bitfloor site:
Quote
You can setup two factor authentication for your account through Google Authenticator (free Android and iOS app). This provides a higher level of security for your account.

Note: Once two factor authentication has been activated, it will be required to access your account at all times.
Right, but if you have backed up the compromised secret, you could use it one last time to log in and disable 2FA. This assumes that disabling it is an option, of course.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 09:29:07 PM
Sounds good. So to bitfloor: What is the protocol for when I lose my phone and no longer trust my secret key? I like the yubikey because it can simply remain in a safe place.

I'm assuming you would just log in and disable 2FA, then re-enable it to generate a new OTP.

From Bitfloor site:
Quote
You can setup two factor authentication for your account through Google Authenticator (free Android and iOS app). This provides a higher level of security for your account.

Note: Once two factor authentication has been activated, it will be required to access your account at all times.
Right, but if you have backed up the compromised secret, you could use it one last time to log in and disable 2FA. This assumes that disabling it is an option, of course.

Not sure.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 09:56:41 PM
After thinking about this a bit more. The most convenient thing is to just create shortcuts to files containing the secret string on the computer you use to trade. The most secure thing would be to put JAuth and the secret keys on a boot cd/drive and only run it on a computer/device that never connects to the internet. Is this correct?

edit: I guess you would need to manually set the clock.


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 23, 2012, 10:01:13 PM
After thinking about this a bit more. The most convenient thing is to just create shortcuts to files containing the secret string on the computer you use to trade. The most secure thing would be to put JAuth and the secret keys on a boot cd/drive and only run it on a computer/device that never connects to the internet. Is this correct?

edit: I guess you would need to manually set the clock.
Sure that would work too.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on June 23, 2012, 10:07:06 PM
Perhaps there is a market for dedicated portable devices that generate OTPs for a person's various accounts. You would have two of them. One as backup kept in a safe place, one to keep with you as you travel.


Title: Re: BitFloor.com Rocks!
Post by: EuSouBitcoin on June 24, 2012, 05:05:56 AM
BitFloor just passed Intersango to move from #8 to #7 on the 30-day BTC/USD volume list at bitcoincharts.com. Congratulations BitFloor. Keep on Rockin'!


Title: Re: BitFloor.com Rocks!
Post by: nimda on June 24, 2012, 04:10:11 PM
I wonder if I can make a simple bot which holds USD on one exchange e.g. MtGox and holds BTC on BitFloor, then continually updates BitFloor asks to be MtGox + MtGox Fee + .05. Would that result in any trades, or are the markets generally too close together?


Title: Re: BitFloor.com Rocks!
Post by: genuise on June 24, 2012, 04:16:36 PM
I wonder if I can make a simple bot which holds USD on one exchange e.g. MtGox and holds BTC on BitFloor, then continually updates BitFloor asks to be MtGox + MtGox Fee + .05. Would that result in any trades, or are the markets generally too close together?

take a look at bitcoin-analytics.com/#arbitrage (http://bitcoin-analytics.com/#arbitrage)

you should wait until data is fully loaded and arbitrage table is displayed
then it is possibile to analyze arbitrage apportunities depending on BTC volume you consider to trade


Title: Re: BitFloor.com Rocks!
Post by: nimda on June 24, 2012, 04:20:57 PM
I wonder if I can make a simple bot which holds USD on one exchange e.g. MtGox and holds BTC on BitFloor, then continually updates BitFloor asks to be MtGox + MtGox Fee + .05. Would that result in any trades, or are the markets generally too close together?

take a look at bitcoin-analytics.com/#arbitrage (http://bitcoin-analytics.com/#arbitrage)

you should wait until data is fully loaded and arbitrage table is displayed
then it is possibile to analyze arbitrage apportunities depending on BTC volume you consider to trade
What is the MtGox fee per trade?


Title: Re: BitFloor.com Rocks!
Post by: genuise on June 24, 2012, 04:23:51 PM
I wonder if I can make a simple bot which holds USD on one exchange e.g. MtGox and holds BTC on BitFloor, then continually updates BitFloor asks to be MtGox + MtGox Fee + .05. Would that result in any trades, or are the markets generally too close together?

take a look at bitcoin-analytics.com/#arbitrage (http://bitcoin-analytics.com/#arbitrage)

you should wait until data is fully loaded and arbitrage table is displayed
then it is possibile to analyze arbitrage apportunities depending on BTC volume you consider to trade
What is the MtGox fee per trade?

not sure, but as far as I can remember it varies between 0.6 - 0.5 - ... % depending on your trading activity
for sure you should consult on mtgox website


Title: Re: BitFloor.com Rocks!
Post by: nimda on June 24, 2012, 04:26:17 PM
I wonder if I can make a simple bot which holds USD on one exchange e.g. MtGox and holds BTC on BitFloor, then continually updates BitFloor asks to be MtGox + MtGox Fee + .05. Would that result in any trades, or are the markets generally too close together?

take a look at bitcoin-analytics.com/#arbitrage (http://bitcoin-analytics.com/#arbitrage)

you should wait until data is fully loaded and arbitrage table is displayed
then it is possibile to analyze arbitrage apportunities depending on BTC volume you consider to trade
What is the MtGox fee per trade?

not sure, but as far as I can remember it varies between 0.6 - 0.5 - ... % depending on your trading activity
for sure you should consult on mtgox website
In that case it could be occasionally profitable to arb MtGox and bitfloor.
Off to the IDE!


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 24, 2012, 04:30:32 PM
I wonder if I can make a simple bot which holds USD on one exchange e.g. MtGox and holds BTC on BitFloor, then continually updates BitFloor asks to be MtGox + MtGox Fee + .05. Would that result in any trades, or are the markets generally too close together?

take a look at bitcoin-analytics.com/#arbitrage (http://bitcoin-analytics.com/#arbitrage)

you should wait until data is fully loaded and arbitrage table is displayed
then it is possibile to analyze arbitrage apportunities depending on BTC volume you consider to trade
What is the MtGox fee per trade?

I would read this before you go all gungho https://bitcointalk.org/index.php?topic=74291.0 (https://bitcointalk.org/index.php?topic=74291.0)


Title: Re: BitFloor.com Rocks!
Post by: genuise on June 24, 2012, 04:31:38 PM
In that case it could be occasionally profitable to arb MtGox and bitfloor.
Off to the IDE!

it depends on volume of transactions in BTC for 100 and 1000 the situation can be significantly different.

for example almost all exchanges  have 100 on bid and ask sisds, so it is in principla possible to execute such transactions.

But when you filter 1000 BTC volume for exmpale currently bitfloor does not have enough volume on bid side and your BTC will not be bought, you will not close the transation pair.


Title: Re: BitFloor.com Rocks!
Post by: nimda on June 24, 2012, 05:09:22 PM
I wonder if I can make a simple bot which holds USD on one exchange e.g. MtGox and holds BTC on BitFloor, then continually updates BitFloor asks to be MtGox + MtGox Fee + .05. Would that result in any trades, or are the markets generally too close together?

take a look at bitcoin-analytics.com/#arbitrage (http://bitcoin-analytics.com/#arbitrage)

you should wait until data is fully loaded and arbitrage table is displayed
then it is possibile to analyze arbitrage apportunities depending on BTC volume you consider to trade
What is the MtGox fee per trade?

I would read this before you go all gungho https://bitcointalk.org/index.php?topic=74291.0 (https://bitcointalk.org/index.php?topic=74291.0)
Well my system would be simpler - keep BitFloor asks where they would be profitable. So when the gox bids go up, the bot adjusts BitFloor asks. Then, when a trade is made on BitFloor, the bot makes a trade on gox.
@genuise I don't have enough BTC for it to matter, really.


Title: Re: BitFloor.com Rocks!
Post by: genuise on June 24, 2012, 05:12:32 PM
...
@genuise I don't have enough BTC for it to matter, really.

then I am afraid there little chance to get arbitrage profits, because on small volumes generally transaction/withdraw fees will eat all of them


Title: Re: BitFloor.com Rocks!
Post by: nimda on June 24, 2012, 05:24:17 PM
...
@genuise I don't have enough BTC for it to matter, really.

then I am afraid there little chance to get arbitrage profits, because on small volumes generally transaction/withdraw fees will eat all of them
Most fees are percentage-based, so that is fine. I also want to see bitfloor succeed, and bringing it more volume is one way I can do that.


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 24, 2012, 08:26:39 PM
...
@genuise I don't have enough BTC for it to matter, really.

then I am afraid there little chance to get arbitrage profits, because on small volumes generally transaction/withdraw fees will eat all of them

That is exactly what happened to goat.


Title: Re: BitFloor.com Rocks!
Post by: genuise on June 24, 2012, 08:39:25 PM
...
@genuise I don't have enough BTC for it to matter, really.

then I am afraid there little chance to get arbitrage profits, because on small volumes generally transaction/withdraw fees will eat all of them

That is exactly what happened to goat.

It is a surprize for me. Can you give any details?


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 25, 2012, 12:30:44 PM
...
@genuise I don't have enough BTC for it to matter, really.

then I am afraid there little chance to get arbitrage profits, because on small volumes generally transaction/withdraw fees will eat all of them

That is exactly what happened to goat.

It is a surprize for me. Can you give any details?

It is long, but very interesting: https://bitcointalk.org/index.php?topic=74291.0 (https://bitcointalk.org/index.php?topic=74291.0)


Title: Re: BitFloor.com Rocks!
Post by: genuise on June 25, 2012, 02:27:08 PM
...
@genuise I don't have enough BTC for it to matter, really.

then I am afraid there little chance to get arbitrage profits, because on small volumes generally transaction/withdraw fees will eat all of them

That is exactly what happened to goat.

It is a surprize for me. Can you give any details?

It is long, but very interesting: https://bitcointalk.org/index.php?topic=74291.0 (https://bitcointalk.org/index.php?topic=74291.0)

Thank you, it is really educative :)

that is why I was pointing out that it is important to see and be able to analyze the picture in a wider perspective before making any conclusions and decisions.


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 25, 2012, 07:27:25 PM
that is why I was pointing out that it is important to see and be able to analyze the picture in a wider perspective before making any conclusions and decisions.

Exactly  :-\


Title: Re: BitFloor.com Rocks!
Post by: miscreanity on June 25, 2012, 10:13:11 PM
Manual deposit request of cash transfer and... 8 minutes to availability on Bitfloor.

Goodbye Gox, BX, etc.


Title: Re: BitFloor.com Rocks!
Post by: EuSouBitcoin on June 27, 2012, 09:52:16 PM
BitFloor recently passed CryptoXChange to move from #7 to #6 on the 30-day BTC/USD volume list at bitcoincharts.com. Congratulations BitFloor. Keep on Rockin'!


Title: Re: BitFloor.com Rocks!
Post by: BoardGameCoin on June 28, 2012, 02:47:17 AM
Down? Any news as to why?

-bgc


Title: Re: BitFloor.com Rocks!
Post by: rjk on June 28, 2012, 02:48:17 AM
Down? Any news as to why?

-bgc
I'm able to access the website, are you having some difficulty?


Title: Re: BitFloor.com Rocks!
Post by: BoardGameCoin on June 28, 2012, 02:49:53 AM
I was, but its back up. Must have been intermittent. I did check downforeveryoneorjustforme before posting though.

-bgc


Title: Re: BitFloor.com Rocks!
Post by: wogaut on June 29, 2012, 01:01:40 AM
Looks like ING P2P does not work for $ withdrawals from Bitfloor; is this correct or did I miss something?





Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 29, 2012, 01:18:33 AM
Looks like ING P2P does not work for $ withdrawals from Bitfloor; is this correct or did I miss something?

That is correct. We only offer ACH withdraws.


Title: Re: BitFloor.com Rocks!
Post by: Phraust on June 29, 2012, 01:20:35 AM
Just wanted to say that BitFloor.com worked out really well.  Transferred via PopMoney, and was able to buy up some BTC with no stress.

Thanks, I will be using this again.


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on June 29, 2012, 03:11:57 PM
I just wish you would open an account at US Bank, I have no Chase banks in my state even   >:(

I do have a US Bank right across the street from my office though.  For small purchases it is easier to WU money to people in -OTC and pay the ~%8 fee, just for convenience.



Title: Re: BitFloor.com Rocks!
Post by: Tomatocage on June 29, 2012, 04:03:13 PM
BitFloor has such low volume though.  If I wanted to cash out 1000 BTC, I'd be SOL.


Title: Re: BitFloor.com Rocks!
Post by: SgtSpike on June 29, 2012, 04:06:01 PM
BitFloor has such low volume though.  If I wanted to cash out 1000 BTC, I'd be SOL.
You'd just have to put up a wall and wait a day or two for people to sell in to it.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 29, 2012, 04:08:45 PM
BitFloor has such low volume though.  If I wanted to cash out 1000 BTC, I'd be SOL.

What happens when you sell the BTC and then can't actually get your USD ;) Might as well not have sold in the first place.


Title: Re: BitFloor.com Rocks!
Post by: Tomatocage on June 29, 2012, 04:11:43 PM
BitFloor has such low volume though.  If I wanted to cash out 1000 BTC, I'd be SOL.

What happens when you sell the BTC and then can't actually get your USD ;) Might as well not have sold in the first place.

That's funny because there's another exchange that... heyyy wait a minute!  You crafty slickster of the English language, you!


Title: Re: BitFloor.com Rocks!
Post by: miscreanity on June 29, 2012, 06:04:40 PM
That's funny because there's another exchange that... heyyy wait a minute!  You crafty slickster of the English language, you!

There are other sketchy businesses called RBS, and NatWest, and Banque Postale, and Societe Generale... I lost count. People can't get their fiat (http://maxkeiser.com/2012/06/28/max-the-rbs-natwest-etc-glitch-work-france-banque-postale-now-societe-generale-from-morning-one-readers/) there either...


Title: Re: BitFloor.com Rocks!
Post by: EuSouBitcoin on June 29, 2012, 08:54:53 PM
BitFloor recently passed BTCex to move from #6 to #5 on the 30-day BTC/USD volume list at bitcoincharts.com. BitFloor volume for the past 30 days is over 23,000 BTC. Congratulations BitFloor! Keep on Rockin'!


Title: Re: BitFloor.com Rocks!
Post by: shtylman on June 29, 2012, 08:55:39 PM
BitFloor recently passed BTCex to move from #6 to #5 on the 30-day BTC/USD volume list at bitcoincharts.com. BitFloor volume for the past 30 days is over 23,000 BTC. Congratulations BitFloor! Keep on Rockin'!

Yay :)


Title: Re: BitFloor.com Rocks!
Post by: EuSouBitcoin on July 30, 2012, 03:30:36 PM
BitFloor recently passed Camp BX to move from #5 to #4 on the 30-day BTC/USD volume list at bitcoincharts.com. BitFloor volume for the past 30 days is over 40,000 BTC. Congratulations BitFloor! Keep on Rockin'!


Title: Re: BitFloor.com Rocks!
Post by: jwzguy on July 31, 2012, 12:02:12 AM
Would also love to see the ability to redeem MtGox codes but I doubt that will happen.
I really hope that doesn't happen.



Title: Re: BitFloor.com Rocks!
Post by: epetroel on July 31, 2012, 12:44:21 AM
Would also love to see the ability to redeem MtGox codes but I doubt that will happen.
I really hope that doesn't happen.



Out of curiosity, why not?


Title: Re: BitFloor.com Rocks!
Post by: DeathAndTaxes on July 31, 2012, 12:47:48 AM
Out of curiosity, why not?

Lets think this logically (not I wish x would happen because it helps me personally).

Why would someone use a MtGox code?  Why not just cash out from MtGox?

Someone will deposit a MtGox code because there is a long delay @ MtGox.  

If someone could cash out from MtGox with a 21 day delay or cash out from Bitfloor with a 0 day delay which would they pick?  

So you would see a huge influx of semi-worthless Gox codes.  Now when those users deposit a Gox code and attempt to cash out on Bitfloor where does the cash come from?  It is still on MtGox so the operator has to cash out from MtGox wait 21 days for it to get to his bank account and then pay users.     Quickly the cashouts will exceed cash on hand and delay for cashing out will go from 0 days to 21 days.   MtGox can then push shtylman's cashout requests to the back burners (oops this request took 28 days, that one too 32 days).   That would disrupt his cashflow probably fatally.  When Bitfloor no longer has fast cashouts it will die.  


Title: Re: BitFloor.com Rocks!
Post by: jwzguy on July 31, 2012, 12:49:59 AM
Out of curiosity, why not?

Lets think this logically (not I wish x would happen because it helps me personally).

Why would someone use a MtGox code?  Why not just cash out from MtGox?

The only possible reason to use a MtGox code is because there is a long delay @ MtGox.  IF someone could cash out from MtGox and wait 21 days or cash out from Bitfloor and wait 8 hours which would they pick?  So you would see a huge influx of semi-worthless Gox codes.  Now when those users cahs out where does the cash come from?  It is still on MtGox so the operator has to cash out from MtGox wait 21 days for it to get to his bank account and then pay users.     Quickly the cashouts will exceed cash on hand and delay for cashing out will go from 0 days to 21 days. 

Exactly. Part of the reason I'm using Bitfloor to shield myself from problems with MtGox. I don't want Bitfloor to shoulder part of the liability of MtGox's solvency.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on July 31, 2012, 07:52:59 AM
Would also love to see the ability to redeem MtGox codes but I doubt that will happen.

This will not be happening for the reasons described above. We must be able to control all of our cashflow to ensure timely withdrawals.


Title: Re: BitFloor.com Rocks!
Post by: genuise on July 31, 2012, 11:18:58 AM
Hi, can you give some details about limits for international wire transfer withdrawal?

how it is done, what is the sequence of actions?



Title: Re: BitFloor.com Rocks!
Post by: 2weiX on July 31, 2012, 11:24:10 AM
the second you can do SEPA next-day i will be there.


Title: Re: BitFloor.com Rocks!
Post by: Fray on August 02, 2012, 10:53:45 PM
I like this site also, but volume sure is low.


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on August 03, 2012, 06:57:35 PM
So this works SO WELL it isn't even funny.

I made my deposit with almost no incident* (see below) by the time I got back to my office (not even 10 mins, it is close) my BF account was already credited!

THANK YOU SOO MUCH BITFLOOR!!!!

*FYI:  The teller processed my deposit slip and told me that she would need a 'new client deposit approval' which was apparently just a trip back to her manager which gave her verbal approval.  I deposited less than $100 so I thought that was strange anyway.
Thought I would cross post this for those who were not aware ^^^


Title: Re: BitFloor.com Rocks!
Post by: epetroel on August 03, 2012, 09:34:20 PM
Out of curiosity, why not?

Lets think this logically (not I wish x would happen because it helps me personally).

Why would someone use a MtGox code?  Why not just cash out from MtGox?

Someone will deposit a MtGox code because there is a long delay @ MtGox.  

If someone could cash out from MtGox with a 21 day delay or cash out from Bitfloor with a 0 day delay which would they pick?  

So you would see a huge influx of semi-worthless Gox codes.  Now when those users deposit a Gox code and attempt to cash out on Bitfloor where does the cash come from?  It is still on MtGox so the operator has to cash out from MtGox wait 21 days for it to get to his bank account and then pay users.     Quickly the cashouts will exceed cash on hand and delay for cashing out will go from 0 days to 21 days.   MtGox can then push shtylman's cashout requests to the back burners (oops this request took 28 days, that one too 32 days).   That would disrupt his cashflow probably fatally.  When Bitfloor no longer has fast cashouts it will die.  

Makes perfect sense.  I was thinking about it just from my perspective where I would most likely be adding $$ with Gox codes and either withdrawing back again as Gox codes or withdrawing coins.

I'm doing arbitrage, so my money never really leaves the exchanges, just moves from one exchange to another.


Title: Re: BitFloor.com Rocks!
Post by: Murdaversa on August 03, 2012, 09:37:51 PM
i love BITFLOOR! i made my first transaction there today!! sold 10 btc and requested an ACH transfer.... it couldnt be seamlessly easier!! THANKS BITFLOOR!!!


Title: Re: BitFloor.com Rocks!
Post by: peasant on August 07, 2012, 06:06:26 PM
So far so good. It's nice to walk into chase, deposit cash, and have my money in the account before i even get home. Used most of the features except withdrawl, and they work great. Hope more people start using this site. It could use the volume.


Title: Re: BitFloor.com Rocks!
Post by: BoardGameCoin on August 07, 2012, 06:09:53 PM
I can say that the Wells Fargo deposit works great for me. Haven't done withdrawal, but that's mostly cause I'm pretty long on BTC and prefer to avoid giving out my ID if possible. I'll give it when I feel like selling some, but that might be awhile.

-bgc


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on August 07, 2012, 07:01:57 PM
I can say that the Wells Fargo deposit works great for me. Haven't done withdrawal, but that's mostly cause I'm pretty long on BTC and prefer to avoid giving out my ID if possible. I'll give it when I feel like selling some, but that might be awhile.

-bgc

Same here... I have done a couple of deposits @ WF now and I am loving BF.


Title: Re: BitFloor.com Rocks!
Post by: SkRRJyTC on August 07, 2012, 09:39:07 PM
Speaking of ID... Can someone from Bitfloor say something about what information they need the ID for, what they do with that information, and how they store that information?  Thanks


Title: Re: BitFloor.com Rocks!
Post by: shtylman on August 07, 2012, 10:26:01 PM
Speaking of ID... Can someone from Bitfloor say something about what information they need the ID for, what they do with that information, and how they store that information?  Thanks

In the event of an ACH dispute or other transaction issue with the receiving bank, we need to know who owns the account where the funds are going. It is important that the ID and name on file match what your bank expects.

We do not store your ID on our servers. It is kept in offline storage as a record if needed. We certainly don't give this information out to any third party and only use it to make sure your transactions go smoothly. The entire point of us handling the ACH process ourselves is to make it quick and also avoid exposing your data to third parties.


Title: Re: BitFloor.com Rocks!
Post by: bb113 on August 08, 2012, 07:34:04 AM
Would it be possible to provide full order book via api? Currently it looks like this:
http://btccharts.com/#m=bitfloor-BTC-USD


Title: Re: BitFloor.com Rocks!
Post by: BoardGameCoin on August 08, 2012, 04:33:07 PM
Would it be possible to provide full order book via api? Currently it looks like this:
http://btccharts.com/#m=bitfloor-BTC-USD

My understanding is that there are two APIs already, one with the full order book and one with the narrow order book. I think btccharts.com is just using the wrong one.

-bgc


Title: Re: BitFloor.com Rocks!
Post by: peasant on August 08, 2012, 06:40:12 PM
It would be nice if the orderbook on the website had a bit more depth. 20-30 spaces instead of 10 would be great.


Title: Re: BitFloor.com Rocks!
Post by: jwzguy on August 08, 2012, 10:25:11 PM
I use Clark Moody's display of their orderbook: http://bitcoin.clarkmoody.com/bitfloor/


Title: Re: BitFloor.com Rocks!
Post by: shtylman on August 09, 2012, 07:16:34 AM
Would it be possible to provide full order book via api? Currently it looks like this:
http://btccharts.com/#m=bitfloor-BTC-USD

I will look at expanding the number of returned levels (currently 50 on each side). It is doubtful that the full book will ever be provided since information about trades at prices of 1$ or 2000$ and such is not relevant to current market conditions. The goal of the REST API book is to provide information about the current relevant conditions.

If you want the entire stream as the data comes in, you can use the websocket API which has no restrictions but is more complex to use.


Title: Re: BitFloor.com Rocks!
Post by: Bigpiggy01 on August 09, 2012, 07:57:41 AM
Would it be possible to provide full order book via api? Currently it looks like this:
http://btccharts.com/#m=bitfloor-BTC-USD

I will look at expanding the number of returned levels (currently 50 on each side). It is doubtful that the full book will ever be provided since information about trades at prices of 1$ or 2000$ and such is not relevant to current market conditions. The goal of the REST API book is to provide information about the current relevant conditions.

If you want the entire stream as the data comes in, you can use the websocket API which has no restrictions but is more complex to use.

Umm how exactly is this not relevant as it provides information on the overall liquidity of the exchange.


Title: Re: BitFloor.com Rocks!
Post by: genuise on August 09, 2012, 11:57:12 AM
Would it be possible to provide full order book via api? Currently it looks like this:
http://btccharts.com/#m=bitfloor-BTC-USD

I will look at expanding the number of returned levels (currently 50 on each side). It is doubtful that the full book will ever be provided since information about trades at prices of 1$ or 2000$ and such is not relevant to current market conditions. The goal of the REST API book is to provide information about the current relevant conditions.

If you want the entire stream as the data comes in, you can use the websocket API which has no restrictions but is more complex to use.

Hey, I also can agree that this info is relevant for calculateing composite orderbook volume  and for comparison with other axchanges orderbooks volumes.

We use it on our bitcoin-analytics.com (http://bitcoin-analytics.com) service to calculate different bid/ask prices depending on BTC volume 10,100,1000, 10000, 100000.

I am surprized that your api do not provide full orderbook, especially that this was not explicitly stated anywhere :(

Is it possible to provide full orderbook mode?


Title: Re: BitFloor.com Rocks!
Post by: shtylman on August 09, 2012, 01:12:33 PM
I am surprized that your api do not provide full orderbook, especially that this was not explicitly stated anywhere :(

From the docs:
"The L2 book shows the top 50 levels for each side. Each side is a list of the levels with bids being sorted from highest price to lowest and asks from lowest to highest. This makes the first element of the bid and ask side equivalent to the L1 book bid and ask."

I will look at expanding the REST order book levels. If you want a more detailed picture, use the websocket API for the streaming data.

Prices at 1$ and 2000$ are nowhere near relevant for current market activity. What do you glean from knowing that someone wants 0.01 BTC at 1$?. In some cases (equity exchanges, etc) trading wil leven halt if the price of the market moves too dramatically over a given timeframe.

I will look at expending the levels as I previously mentioned, but it will continue to be the inside book for some N levels. A full book may be available via REST in the future with some limited query requirements to make it clear that it should not be continuously polled. Users who want up to date info are strongly encouraged to use the streaming API and maintain their order book state. All of the above are advanced uses which target only a small faction of our user base.


Title: Re: BitFloor.com Rocks!
Post by: rjk on August 09, 2012, 01:14:48 PM
Prices at 1$ and 2000$ are nowhere near relevant for current market activity. What do you glean from knowing that someone wants 0.01 BTC at 1$?. In some cases (equity exchanges, etc) trading wil leven halt if the price of the market moves too dramatically over a given timeframe.
Some heuristic bots might be very interested in that data.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on August 09, 2012, 01:18:15 PM
Prices at 1$ and 2000$ are nowhere near relevant for current market activity. What do you glean from knowing that someone wants 0.01 BTC at 1$?. In some cases (equity exchanges, etc) trading wil leven halt if the price of the market moves too dramatically over a given timeframe.
Some heuristic bots might be very interested in that data.

Sure, or they may not be :)

It can be obtained via the websocket API. As I mentioned earlier, I will look at adding the full order book via REST, but it will have certain query requirements since polling it would be a waste of resources for everyone (even the bots). I don't disagree that this information should be available (and I will say again that it is ALREADY available via the websocket API, just not via the REST API).


Title: Re: BitFloor.com Rocks!
Post by: TheButterZone on August 10, 2012, 06:23:02 AM
Any idea why limit sell orders are approximating the fee to -0.4%? Don't limit orders get the +0.1% rebate because they are providers?

Coulda sworn the first limit sell order I entered approximated the +0.1% rebate... not anymore.


Title: Re: BitFloor.com Rocks!
Post by: notme on August 10, 2012, 06:29:40 AM
Any idea why limit sell orders are approximating the fee to -0.4%? Don't limit orders get the +0.1% rebate because they are providers?

Coulda sworn the first limit sell order I entered approximated the +0.1% rebate... not anymore.

Limit orders only get rebates if they don't match an existing order.


Title: Re: BitFloor.com Rocks!
Post by: TheButterZone on August 10, 2012, 06:43:27 AM
Any idea why limit sell orders are approximating the fee to -0.4%? Don't limit orders get the +0.1% rebate because they are providers?

Coulda sworn the first limit sell order I entered approximated the +0.1% rebate... not anymore.

Limit orders only get rebates if they don't match an existing order.

If there were an existing order matched, wouldn't the limit sell have filled immediately? When I entered the second one, it didn't fill. So the approximation is now being made as if there were an existing order, when there isn't. (The first limit order with the +0.1% approximated didn't fill immediately either, so I cancelled it to add more BTC.)


Title: Re: BitFloor.com Rocks!
Post by: shtylman on August 10, 2012, 07:47:18 AM
Any idea why limit sell orders are approximating the fee to -0.4%? Don't limit orders get the +0.1% rebate because they are providers?

Coulda sworn the first limit sell order I entered approximated the +0.1% rebate... not anymore.

The approximation is made for a worst case scenario (as it notes your actual fees may differ). The taker fee (0.4%) is used in the approximation since you must have that amount to enter the trade (it will be put on hold). Only after your trades go in and execute is the 0.1% rebate decided and given to you. It is possible for your order to have some part of it execute right away and another part remain on the book. These two parts will receive different fee treatments. All of this is only known after execution.


Title: Re: BitFloor.com Rocks!
Post by: TheButterZone on August 10, 2012, 08:38:57 AM
It just seems like something must have changed in the code, for the approximation to use -0.4% now, and +0.1% earlier. So earlier it was set to best-case scenario, and now it's worst-case, it seems.


Title: Re: BitFloor.com Rocks!
Post by: shtylman on August 10, 2012, 08:40:48 AM
It just seems like something must have changed in the code, for the approximation to use -0.4% now, and +0.1% earlier. So earlier it was set to best-case scenario, and now it's worst-case, it seems.

The limit orders calculator was not approximating fees at all before. It now calculates the amount including fees which you will need available in order to place the order. It does not indicate final fees and is an approximation.


Title: Re: BitFloor.com Rocks!
Post by: TheButterZone on August 10, 2012, 08:47:41 AM
Weird. I thought the first time, I multiplied BTC to the furthest decimal place by unit price and got a slightly lower result on my calculator than the site showed. Oh well.


Title: Re: BitFloor.com Rocks!
Post by: davecoin on August 10, 2012, 05:47:13 PM
What is the usual turnaround time for emails to support@bitfloor.com for ACH withdraw verification?

-Dave


Title: Re: BitFloor.com Rocks!
Post by: shtylman on August 10, 2012, 05:48:41 PM
What is the usual turnaround time for emails to support@bitfloor.com for ACH withdraw verification?

-Dave

Usually a day. No ACH is processed on weekends so new ACH accounts are setup toward the end of the weekend in preparation for the new week.


Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on August 11, 2012, 12:23:53 PM
What is the usual turnaround time for emails to support@bitfloor.com for ACH withdraw verification?

-Dave
Mine was less than 24 hours, around 12 IIRC.


Title: Re: BitFloor.com Rocks!
Post by: davecoin on August 13, 2012, 08:39:24 PM
Very easy to use and excellent support from shtylman.

Thanks,
Davecoin


Title: Re: BitFloor.com Rocks!
Post by: jwzguy on August 14, 2012, 02:27:04 AM
Have you all looked into Dwolla deposits as an option?
They used to take Dwolla, I'm guessing they quit for very good reasons...like the fact that Dwolla is run by thieves and liars.

I'm very glad they don't, I have no worries that they'll be at risk of insolvency from Dwolla fraud.



Title: Re: BitFloor.com Rocks!
Post by: ErebusBat on August 14, 2012, 12:00:44 PM
Have you all looked into Dwolla deposits as an option?
They used to take Dwolla, I'm guessing they quit for very good reasons...like the fact that Dwolla is run by thieves and liars.

I'm very glad they don't, I have no worries that they'll be at risk of insolvency from Dwolla fraud.


It is also my understanding that dwolla doesn't like btc and will shut you down / freeze your funds. GOX had to get a special contract


Title: Re: BitFloor.com Rocks!
Post by: genuise on August 22, 2012, 10:25:10 PM
I am surprized that your api do not provide full orderbook, especially that this was not explicitly stated anywhere :(

From the docs:
"The L2 book shows the top 50 levels for each side. Each side is a list of the levels with bids being sorted from highest price to lowest and asks from lowest to highest. This makes the first element of the bid and ask side equivalent to the L1 book bid and ask."

I will look at expanding the REST order book levels. If you want a more detailed picture, use the websocket API for the streaming data.

Prices at 1$ and 2000$ are nowhere near relevant for current market activity. What do you glean from knowing that someone wants 0.01 BTC at 1$?. In some cases (equity exchanges, etc) trading wil leven halt if the price of the market moves too dramatically over a given timeframe.

I will look at expending the levels as I previously mentioned, but it will continue to be the inside book for some N levels. A full book may be available via REST in the future with some limited query requirements to make it clear that it should not be continuously polled. Users who want up to date info are strongly encouraged to use the streaming API and maintain their order book state. All of the above are advanced uses which target only a small faction of our user base.


Hi! sorry for my remark. I should first search before asking :)

I have read socket.io api docs carefully now as I am interested in implementing the book thru your api. And I even made some modifications to your example to analyze and prepare myself.
And I have a technical question if you don't mind. If you think this is not proper place for it please suggest where we can continue.

As I can understand from your api to build a book I first need to get full book and then listen for all events and modify the book state accordingly.
In general I have no problem with it except one thing.

As long as initial full book you provide in the form array of price/volume tuples and all next events arrive with order_id which can be used to find and select and filter orders to follow thier further state and alter or not the state of my local book.
What I stuck with is that initially I do not know ids of orders which are already in the book and thus I cannot understand how those already existing orders can be identified in subsiquent order events to be able to update local book correctly.

Can you please advice?

From what I can see it I would suggest to extend initial book response with order_id of each order currently in the book. this whould greatly simplify the task of keeping local book state.

thank you in advance


Title: Re: BitFloor.com Rocks!
Post by: epetroel on August 23, 2012, 01:57:53 PM
I'm thinking this would work similar to the Gox order book and socket.io API where the order id's aren't provided either.

You don't actually need to know the order id's, you just need to know the total volume at each price point.  So you keep a map where the key is the price and the value is the volume at that price.  Then you just update the values in the map at each price point as depth updates come in.



Title: Re: BitFloor.com Rocks!
Post by: genuise on August 23, 2012, 08:51:05 PM
My concerns are about this:
in api docs we read
Quote
Order New (order_new)
Order New is emitted when the matching engine receives a new valid order. The order has not yet been executed against or put on the order book. It is simply an acknowledgement that the matching engine has accepted the order.

This event will be emitted for ALL new orders received by the matching engine. Unless you are interested in potential order flow you can generally ignore this message since it does not indicate a change in market state.

which basically mean that not all orders will make it into orderbook.

next we read that
Quote
Order Done (order_done)
Order Done is emitted when the order will no longer be executed against. The order was either filled or canceled.

This event will be emitted for ALL orders. If the order was on the order book, you will need to update your order book accordingly
.

And if right after I got initial book response there comes order_done event then I cannot tell for sure whether this done order was previously on orderbook or not, and thus cannot correctly decide whether to subtract the volume from local book or not.

What am I missing here?


Title: Re: BitFloor.com Rocks!
Post by: shtylman on August 23, 2012, 10:52:24 PM
My concerns are about this:
in api docs we read
Quote
Order New (order_new)
Order New is emitted when the matching engine receives a new valid order. The order has not yet been executed against or put on the order book. It is simply an acknowledgement that the matching engine has accepted the order.

This event will be emitted for ALL new orders received by the matching engine. Unless you are interested in potential order flow you can generally ignore this message since it does not indicate a change in market state.

which basically mean that not all orders will make it into orderbook.

next we read that
Quote
Order Done (order_done)
Order Done is emitted when the order will no longer be executed against. The order was either filled or canceled.

This event will be emitted for ALL orders. If the order was on the order book, you will need to update your order book accordingly
.

And if right after I got initial book response there comes order_done event then I cannot tell for sure whether this done order was previously on orderbook or not, and thus cannot correctly decide whether to subtract the volume from local book or not.

What am I missing here?

It will be implied from the side of the order. Lets say you get an order done even for a buy order at a price above the highest bid you know about. This means that this buy could not have existed on your order book and you don't need to remove it. Like wise if a sell order done comes in for a price below the lowest ask, you know it was for an order which removed liquidity and does not require an order book update. Does that make sense? If you would like more clarification or examples please feel free to email support@bitfloor.com and I will be more than happy to go into more details. I will note that the websocket API is used on both our website and the clarkmoody site without issues so all of the relevant data to track the feed is there :)


Title: Re: BitFloor.com Rocks!
Post by: peasant on August 24, 2012, 05:43:59 AM
Just finished the final option i didn't test previously which was the ACH withdrawl. Worked smoothly. Now
BitFloor really does rock.


Title: Re: BitFloor.com Rocks!
Post by: notme on August 31, 2012, 08:39:23 PM
bitfloor.com is down

http://www.downforeveryoneorjustme.com/www.bitfloor.com


Title: Re: BitFloor.com Rocks!
Post by: shtylman on August 31, 2012, 09:12:25 PM
bitfloor.com is down

http://www.downforeveryoneorjustme.com/www.bitfloor.com

should be coming back online now. It was a power issue at our hosting providers data center.


Title: Re: BitFloor.com Rocks!
Post by: notme on August 31, 2012, 09:13:37 PM
bitfloor.com is down

http://www.downforeveryoneorjustme.com/www.bitfloor.com

should be coming back online now. It was a power issue at our hosting providers data center.

Thanks!  I was just about to say it's back and post this: https://bitcointalk.org/index.php?topic=105079


Title: Re: BitFloor.com Rocks!
Post by: TangibleCryptography on September 01, 2012, 12:16:17 AM
Is it back down?  I am getting timeouts trying to login.


Title: Re: BitFloor.com Rocks!
Post by: davecoin on September 01, 2012, 12:22:39 AM
Is it back down?  I am getting timeouts trying to login.

Same here.


Title: Re: BitFloor.com Rocks!
Post by: notme on September 01, 2012, 01:48:19 AM
It's working for me now.


Title: Re: BitFloor.com Rocks!
Post by: peasant on September 04, 2012, 05:04:52 AM
Website has been down for a few hours. What's going on?


Title: Re: BitFloor.com Rocks!
Post by: DigitalHermit on September 04, 2012, 01:14:50 PM
Website has been down for a few hours. What's going on?

Discussion thread here.

https://bitcointalk.org/index.php?topic=105079.0

Sounds like API keys were revoked; there may have been a partial/attempted compromise.


Title: Re: BitFloor.com Rocks!
Post by: Stephen Gornick on September 04, 2012, 06:45:37 PM
BitFloor has reported a security breach.  No coins were kept in cold storage, and all coins from the hot wallet are now spent.  

As a last resort, I will be forced to fully shut BitFloor down and initiate account repayment using current available funds. I still have all of the logs for accounts, trades, transfers. I know exactly how much each user currently has in their account for both USD and BTC. No records were lost in this attack.

 - http://bitcointalk.org/index.php?topic=105818.0
 - http://bitcointalk.org/index.php?topic=105819.0


Title: Re: BitFloor.com Rocks!
Post by: bitcoiners on September 05, 2012, 05:59:55 AM
now this is a good thread. lol.  ;D