Bitcoin Forum

Economy => Exchanges => Topic started by: LatestLurkingHandle on December 21, 2014, 07:58:06 AM



Title: Bitstamp Support C9ntact?
Post by: LatestLurkingHandle on December 21, 2014, 07:58:06 AM
I need to contact Bitstamp. A Ripple withdrawal is stuck with status 'in progress' and all Ripple withdrawals after that have failed. I submitted a support request 4 days ago and Nejc Srecnk responded that the technical department would look into the issue. I've sent several messages since then and emailed support@bitstamp.net with no reply. Can you please provide a contact that can help get this resolved? Thank you for your assistance.


Title: Re: Bitstamp Support C9ntact?
Post by: goozman96 on December 22, 2014, 01:26:12 AM
This isn't the correct area for this post. Regardless, how is anyone on here going to help you with a problem with bitstamp? You need to keep trying to contact them.
Sorry about your problem.


Title: Re: Bitstamp Support C9ntact?
Post by: justforbtc on December 23, 2014, 08:47:46 AM
You should create a support ticket from bitstamp web page instead of sending email.