Bitcoin Forum

Other => Beginners & Help => Topic started by: FUgqI9SacB7kWzZC on July 02, 2012, 02:39:42 PM



Title: BFL Customer Service
Post by: FUgqI9SacB7kWzZC on July 02, 2012, 02:39:42 PM
Since the announcement of the new BFL SC line of products, it appears that the company's customer service department has dropped off the face of the earth.  There are a few BFL engineers that follow these forums and assure users their lack of communication is due to being swamped by customer interest.

I don't doubt the legitimacy of BFL or their hardware however in light of this current period of silence I think it would be beneficial to BFL and their customers if daily production updates, customer feedback, and news were posted to their site.

I appeal to BFL to be more active in sharing information through official channels via their site, even if that means they are less active on these forums.