Bitcoin Forum

Economy => Web Wallets => Topic started by: DireWolf on January 31, 2015, 11:01:37 PM



Title: Blockchain Wallet Two-Factor Authentication Problem?
Post by: DireWolf on January 31, 2015, 11:01:37 PM
I'm not getting my sms codes from Two-Factor Authentication for my wallet. I have been using the same number for a while now.
And it was was working this morning. I have tried to have it resent multiple times and nothing has gone through.

Does anybody have any knowledge or experience with this problem?

(Doesn't seem like I was hacked either, coins are still in wallet)


Title: Re: Blockchain Wallet Two-Factor Authentication Problem?
Post by: DireWolf on January 31, 2015, 11:55:36 PM
Also does anybody know how long it takes for block chain support to contact you back.


Title: Re: Blockchain Wallet Two-Factor Authentication Problem?
Post by: OROBTC on February 01, 2015, 02:03:20 AM
...

Some three - four (?) months ago I tried out Two-Factor Authentication on two blockchain.info (http://blockchain.info) wallets I had, one was using SMS messaging the other was using Google Authenticator.  I wanted to try them both and see which worked better for me.

In my case, neither worked well.  Most times I tried to authenticate, it would not "work".  And that was a real problem, because I travel (live here in the USA), and wanted to have access to BTC, even in Peru where I often go.

If I had trouble with Google Authenticator's code numbers expiring too fast here in the USA, I tried to imagine the problems I would have in Peru.......

So, I opened up another wallet and just use the second password option (via Settings then Password from the Home Page), which at least is a partial solution for more security.


Title: Re: Blockchain Wallet Two-Factor Authentication Problem?
Post by: twister on February 02, 2015, 07:40:17 AM
Usually some countries/service providers block international sms, maybe that's the problem you're facing, write to support to have your 2fa reset.