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Title: Coinbase support is great Post by: mitus-2 on February 09, 2015, 05:18:48 PM i had some problems with a small transaction (0.0001 BTC ) not reflecting in my available balance.
i wrote them a note, and after few messages they recognized the problem, credited the transaction and gave me the equivalent of 5 USD in BTC as an extra for the hassle. thanks coinbase! ;D Title: Re: Coinbase support is great Post by: Mist on February 10, 2015, 01:38:15 AM I was predicting the title was sarcastic, few dealing i've had with coinbase have been fairly annoying.
Title: Re: Coinbase support is great Post by: deepestfear on February 10, 2015, 04:31:10 AM I find them okay in terms of response times if one considers how quickly they have scaled
Title: Re: Coinbase support is great Post by: twister on February 10, 2015, 05:08:34 AM i had some problems with a small transaction (0.0001 BTC ) not reflecting in my available balance. i wrote them a note, and after few messages they recognized the problem, credited the transaction and gave me the equivalent of 5 USD in BTC as an extra for the hassle. thanks coinbase! ;D Did this really happened? Or did they just gave you 5 USD because you provided them your Bank details etc? Title: Re: Coinbase support is great Post by: mitus-2 on February 10, 2015, 11:11:57 AM i had some problems with a small transaction (0.0001 BTC ) not reflecting in my available balance. i wrote them a note, and after few messages they recognized the problem, credited the transaction and gave me the equivalent of 5 USD in BTC as an extra for the hassle. thanks coinbase! ;D Did this really happened? Or did they just gave you 5 USD because you provided them your Bank details etc? it really happened... you get 1 USD when you verify your identity Title: Re: Coinbase support is great Post by: thebitcoinquiz.com on February 10, 2015, 11:14:57 AM i had some problems with a small transaction (0.0001 BTC ) not reflecting in my available balance. I thought you were sarcastic in the title.i wrote them a note, and after few messages they recognized the problem, credited the transaction and gave me the equivalent of 5 USD in BTC as an extra for the hassle. thanks coinbase! ;D Nice to see good people in bitcoin world. This thread should be moved to reputation section I guess. Title: Re: Coinbase support is great Post by: Abbey_j on February 10, 2015, 01:14:58 PM Well, $5 is a lot, But I will never release my personal info to these company, security and privacy are a priority. :D
Title: Re: Coinbase support is great Post by: TrianglePythagoras on February 10, 2015, 02:08:37 PM $5 for something so little? Wow.
Title: Re: Coinbase support is great Post by: mitus-2 on February 10, 2015, 08:24:29 PM $5 for something so little? Wow. Yes i know, maybe i un voluntarily discovered a major bug :) |