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Alternate cryptocurrencies => Service Discussion (Altcoins) => Topic started by: LTCMAXMYR on February 14, 2015, 01:10:20 AM



Title: Bittrex ,i got account back,thanks
Post by: LTCMAXMYR on February 14, 2015, 01:10:20 AM
my impatience and communication way  cause this.
problem resolved,i got account back.
thanks to everybody.

this topic should be closed.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: ocminer on February 14, 2015, 01:11:41 AM
No way, Bittrex is legit, write them a mail or come into IRC and talk to them directly, they'll get you fixed quickly for sure.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: chaolang on February 14, 2015, 01:12:49 AM
As ocminer said, try contact them another way and I am sure they will be able to clear things up. Do you have proof of problems?


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: WigitGetIt on February 14, 2015, 01:16:32 AM
could not have said it better than ocminer.

Come to IRC and get some help.

https://kiwiirc.com/client/irc.kiwiirc.com/#Bittrex



Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: LTCMAXMYR on February 14, 2015, 01:16:45 AM
now ,another account(registered by another email)disappeared  >:(
i know anti virus,this account cannot be stolen.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: Penetrator10 on February 14, 2015, 01:17:45 AM
I tried too withdraw 2h ago , but didn't get the confirmation email too.So what to do we must wait , mayby they do something in background.

edit: my problem resolved too , like i said we just have to wait.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: vegasguy on February 14, 2015, 01:30:34 AM
hey maybe Ill talk to Richie for ya, next time I drive by them :)

Vegas


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: dogetime on February 14, 2015, 01:32:26 AM
Never had any problems with Bittrex at all, they have solid team and great support on Freenode IRC (#Bittrex).
I'd contact them there if you're having problems as I'm pretty sure they will fix them. Bittrex is NOT a scam.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: Small on February 14, 2015, 01:40:55 AM
Bittrex has been legit for quite a long time already, and I don't know why they would want to start scamming now :/
Maybe there's something wrong with their mailing servers or your email provider's firewalls?

Like above, try contacting the admins


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: Gumbork on February 14, 2015, 01:44:07 AM
why are you holding 6.75 with out f2a, thats just a big no no.

im sure bittrex will answer back soon.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: Paycoinzzz on February 14, 2015, 01:50:33 AM
I think you are lion.



Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: anhpt192 on February 14, 2015, 01:50:50 AM
i also lost about 2BTC before (some one hacked my account then withdrawn my coin)  >:(
but i don't think Bittrex ppl did it


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: LTCMAXMYR on February 14, 2015, 01:51:44 AM
two account cannot log in,
always

 Invalid username or password


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: s1gs3gv on February 14, 2015, 01:52:20 AM
Those bittrex-* guys have to be the straightest arrows in crypto.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: LTCMAXMYR on February 14, 2015, 01:55:28 AM
could not have said it better than ocminer.

Come to IRC and get some help.

https://kiwiirc.com/client/irc.kiwiirc.com/#Bittrex


i am watching


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: Bralex on February 14, 2015, 01:57:43 AM
i also lost about 2BTC before (some one hacked my account then withdrawn my coin)  >:(
but i don't think Bittrex ppl did it

No Bittrex did not do it was chuck norris who took it to teach you to always use 2fa or the best security available.

I am sorry to hear of you're losses guys but come on use anything you have available to protect you're money/BTC


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: kitaco on February 14, 2015, 01:58:04 AM
Please send a ticket @ https://bittrex.zendesk.com/hc/en-us


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: anhpt192 on February 14, 2015, 02:05:57 AM
i also lost about 2BTC before (some one hacked my account then withdrawn my coin)  >:(
but i don't think Bittrex ppl did it

No Bittrex did not do it was chuck norris who took it to teach you to always use 2fa or the best security available.

I am sorry to hear of you're losses guys but come on use anything you have available to protect you're money/BTC

i'm always using 2FA, we didn't know how did it happened
loose BTC, got experience


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: rikkejohn on February 14, 2015, 02:08:48 AM
No way, Bittrex is legit, write them a mail or come into IRC and talk to them directly, they'll get you fixed quickly for sure.

How do you know? Do you have access to their brains and thoughts?


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: s1gs3gv on February 14, 2015, 02:12:31 AM
No way, Bittrex is legit, write them a mail or come into IRC and talk to them directly, they'll get you fixed quickly for sure.

How do you know? Do you have access to their brains and thoughts?

Yeah. Come to #bittrex and you can too.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: richiela on February 14, 2015, 02:17:57 AM
No way, Bittrex is legit, write them a mail or come into IRC and talk to them directly, they'll get you fixed quickly for sure.

How do you know? Do you have access to their brains and thoughts?

No but he sits on our IRC all day, which basically means he has access to our brains and thoughts... ;)

BTW, OP does not have a ticket open so I have no clue what this is about.  Please open a ticket and we'll work through it.

Thanks,
richie@bittrex


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: LTCMAXMYR on February 14, 2015, 02:28:00 AM
No way, Bittrex is legit, write them a mail or come into IRC and talk to them directly, they'll get you fixed quickly for sure.

How do you know? Do you have access to their brains and thoughts?

No but he sits on our IRC all day, which basically means he has access to our brains and thoughts... ;)

BTW, OP does not have a ticket open so I have no clue what this is about.  Please open a ticket and we'll work through it.

Thanks,
richie@bittrex
i sent email to support@bittrex.zendesk.com
and ryan hentz give me a reply,but problem still not resolved.
may the problem is email company blocked,but why i cannot log in bittrex exchange now.
and how to change email, btw 2FA is not working here.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: dopecoindude on February 14, 2015, 03:01:45 AM
hahahaha some of the comments here.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: romeshomey on February 14, 2015, 03:14:11 AM
I can understand that you may be upset and frustrated but I can assure you that no one at Bittrex would scam you and take your coins.

I have been trading at Bittrex for over a year, I have never lost any coins from their exchange.  If you want to help ensure that your account can't be hacked, use 2FA for login and withdrawal confirmations.  Not using 2FA is one of the most common mistakes people make when using exchanges as it doesn't take much for someone to hack a password, log into your account, change the email and password, trade and or withdraw all the coins, and close the account.

Anyhow, the people at Bittrex are very professional.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: LTCMAXMYR on February 14, 2015, 04:31:54 AM
still not resolved. :(


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: ElmerFUD on February 14, 2015, 05:02:16 AM
yesterday,i withdraw BTC,and cannot receive the email.
i sent to the support email, yes have a response like [request received] ,but no more
today ,i try withdraw again ,still no response,
then ,i cannot log in,I promise I won't enter the wrong password,
now i have  no response,and cannot log in.
i have a screenshot of balance,it worth 6.75BTC, all gone.


Their emails get blocked by some providers, use a gmail account and you'll have no problems receving email...


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: rayhan on February 14, 2015, 05:03:44 AM
there must be something wrong with you,
i'm not sure bittrex scam
as long as there is no problem


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: NeuroticFish on February 14, 2015, 06:36:05 AM
"I left my wallet with 5000 $ in the tram an now I can't find it. Trams are a scam."

This is how your claim sounds to me.

Now, clean your computer of trojans and keyloggers, use 2FA on exchanges and never keep such big amounts on others' hands.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: LTCMAXMYR on February 14, 2015, 06:52:13 AM
"I left my wallet with 5000 $ in the tram an now I can't find it. Trams are a scam."

This is how your claim sounds to me.

Now, clean your computer of trojans and keyloggers, use 2FA on exchanges and never keep such big amounts on others' hands.

i may not explain clearly. 
1.i have used bittrex half a year with no problem.
2.yesterday , withdrawal with no email.
3.today ,i try again,  also no email,may be blocked by mail sever.
4.sent email to support, and get response ,but not resolved
5.all the stage above,i can log in ,and trade.
6. five hours ago,i cannot log in ,and had no response.
7.smell like mintpal,so i post this topic.
8.i contact with the support,Referring the request to change email.
9.now ,still no response ,i cannot get my coins back,and cannot log in



Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: EBK1000 on February 14, 2015, 07:50:24 AM
"I left my wallet with 5000 $ in the tram an now I can't find it. Trams are a scam."

This is how your claim sounds to me.

Now, clean your computer of trojans and keyloggers, use 2FA on exchanges and never keep such big amounts on others' hands.

i may not explain clearly. 
1.i have used bittrex half a year with no problem.
2.yesterday , withdrawal with no email.
3.today ,i try again,  also no email,may be blocked by mail sever.
4.sent email to support, and get response ,but not resolved
5.all the stage above,i can log in ,and trade.
6. five hours ago,i cannot log in ,and had no response.
7.smell like mintpal,so i post this topic.
8.i contact with the support,Referring the request to change email.
9.now ,still no response ,i cannot get my coins back,and cannot log in

Let me see the screen shot, post it here


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: NeuroticFish on February 14, 2015, 12:04:47 PM
"I left my wallet with 5000 $ in the tram an now I can't find it. Trams are a scam."

This is how your claim sounds to me.

Now, clean your computer of trojans and keyloggers, use 2FA on exchanges and never keep such big amounts on others' hands.

i may not explain clearly. 
1.i have used bittrex half a year with no problem.
2.yesterday , withdrawal with no email.
3.today ,i try again,  also no email,may be blocked by mail sever.
4.sent email to support, and get response ,but not resolved
5.all the stage above,i can log in ,and trade.
6. five hours ago,i cannot log in ,and had no response.
7.smell like mintpal,so i post this topic.
8.i contact with the support,Referring the request to change email.
9.now ,still no response ,i cannot get my coins back,and cannot log in

If you wouldn't have kept such big amount, you will surely have had more patience.
If you would have had 2FA, we could have rule out a hack.
Now, I am on the phone and cannot check. DID ANYBODY WITHDRAW BTC TODAY? Maybe somebody can help.

I still think that the problem is with your account only.
And yeah.. it's week-end. Less people working...


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: LTCMAXMYR on February 14, 2015, 12:19:18 PM
"I left my wallet with 5000 $ in the tram an now I can't find it. Trams are a scam."

This is how your claim sounds to me.

Now, clean your computer of trojans and keyloggers, use 2FA on exchanges and never keep such big amounts on others' hands.

i may not explain clearly.  
1.i have used bittrex half a year with no problem.
2.yesterday , withdrawal with no email.
3.today ,i try again,  also no email,may be blocked by mail sever.
4.sent email to support, and get response ,but not resolved
5.all the stage above,i can log in ,and trade.
6. five hours ago,i cannot log in ,and had no response.
7.smell like mintpal,so i post this topic.
8.i contact with the support,Referring the request to change email.
9.now ,still no response ,i cannot get my coins back,and cannot log in

If you wouldn't have kept such big amount, you will surely have had more patience.
If you would have had 2FA, we could have rule out a hack.
Now, I am on the phone and cannot check. DID ANYBODY WITHDRAW BTC TODAY? Maybe somebody can help.

I still think that the problem is with your account only.
And yeah.. it's week-end. Less people working...
it is not about hack,for the withdrawal ,i have patience to wait one day.
balance is not lost,problem is i cannot withdrawal  and cannot log in.
i know anti virus and keep security,hacker may not access .
I am cautious,mintpal's history is not too long.
ryan may process ,but i don't know what's the state.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: Tsquared on February 14, 2015, 12:30:50 PM
Just tested and can confirm that BTC withdrawals are working perfectly for me.

Logged in
Initiated a withdrawal
Confirmed through email link
Got my BTC

Entire process took under 7 minutes.

In my opinion, Bittrex is fully legit and dependable.

TT


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: NoobKidOnTheBlock on February 14, 2015, 12:45:01 PM
Just tested and can confirm that BTC withdrawals are working perfectly for me.

Logged in
Initiated a withdrawal
Confirmed through email link
Got my BTC

Entire process took under 7 minutes.

In my opinion, Bittrex is fully legit and dependable.

TT
I've been using Bittrex for pretty much a year now and I have never once had any problems with any of my coins and I have had quite a stash on there at some times more than 6.75 BTC for sure.  Also if I have ever had any problems with Bittrex, Richie has always answered any of my questions and that is just from sending a Tweet to Bittrex on twitter and I've always gotten an answer so I think if you really did have 6.75 BTC in your account to open a ticket like everyone said to do and just not worry about it because if your claim is legit I can guarantee they will find your missing BTC :)  Also I might add that the Mintpal fiasco was when new owners took over Mintpal and probably used the credibility that Mintpal had earned in the community to pull their shenanigans but from what I know Bittrex has been run and operated by the same people from day 1 :) Cheers


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: LTCMAXMYR on February 14, 2015, 12:49:54 PM
Just tested and can confirm that BTC withdrawals are working perfectly for me.

Logged in
Initiated a withdrawal
Confirmed through email link
Got my BTC

Entire process took under 7 minutes.

In my opinion, Bittrex is fully legit and dependable.

TT
you are lucky.
i cannot receive withdrawal email. now i cannot log in.
and no more response from the support.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: bathrobehero on February 14, 2015, 03:25:35 PM
Just tested and can confirm that BTC withdrawals are working perfectly for me.

Logged in
Initiated a withdrawal
Confirmed through email link
Got my BTC

Entire process took under 7 minutes.

In my opinion, Bittrex is fully legit and dependable.

TT
you are lucky.
i cannot receive withdrawal email. now i cannot log in.
and no more response from the support.


Sounds like your account got compromised and the offender changed your email and login details for the account. That's why you have to have 2FA.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: LTCMAXMYR on February 14, 2015, 03:47:00 PM
Sounds like your account got compromised and the offender changed your email and login details for the account. That's why you have to have 2FA.
not hacked.
yesterday,only withdrawal problem,i can log  in and trade.
today,i retry withdrawal ,still not work.
so i sent email to the support, then i cannot log in till now.
i resend many emails to the support,no response.
2FA is not working here.


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: conteaza on February 14, 2015, 04:24:20 PM
Sounds like your account got compromised and the offender changed your email and login details for the account. That's why you have to have 2FA.
not hacked.
yesterday,only withdrawal problem,i can log  in and trade.
today,i retry withdrawal ,still not work.
so i sent email to the support, then i cannot log in till now.
i resend many emails to the support,no response.
2FA is not working here.
It works dude ,if you need some tutorials check youtube
PS. with 2fa you don't need mail confirmation anymore..


Title: Re: Bittrex ,i got account back,thanks
Post by: elite3000 on February 15, 2015, 12:35:28 AM
please try to be reasonable and work the problem out instead of jumping to conclusions!


Title: Re: Bittrex SCAM,i lost 6.75BTC ,and account disappear
Post by: WEBcreator on February 15, 2015, 03:19:09 PM
Sounds like your account got compromised and the offender changed your email and login details for the account. That's why you have to have 2FA.
not hacked.
yesterday,only withdrawal problem,i can log  in and trade.
today,i retry withdrawal ,still not work.
so i sent email to the support, then i cannot log in till now.
i resend many emails to the support,no response.
2FA is not working here.

try to contact them through IIRC , they stay there the most i think, pretty shady for trex to pull tricks anyway, but i hope your problem will be resolve