Bitcoin Forum

Other => Beginners & Help => Topic started by: Jeremy West spendbitcoins.com on July 30, 2012, 04:45:21 AM



Title: Cannot connect to network
Post by: Jeremy West spendbitcoins.com on July 30, 2012, 04:45:21 AM
Hi there,

I sent a customer of mine (a newbie) bitcoins several days ago and they haven't received them.

I had them send me a screenshot:

http://www.dumpt.com/img/files/lerf0q9mhcfp8336kvrl_thumb.png (http://www.dumpt.com/img/viewer.php?file=lerf0q9mhcfp8336kvrl.png)

which obviously shows they are not connected to the bitcoin network. What could cause this and what can they do about it?

Thanks for the technical support, forums! ;)


Title: Re: Cannot connect to network
Post by: Deafboy on July 30, 2012, 05:38:40 AM
I don't think it has anything to do with port forwarding. He's obviously not connected at all. Not even standard 8 connections if you are behind firewall.
Tell him to try
Code:
telnet electrum.bitcoins.sk 8333
or any other known online node and post the output.


Title: Re: Cannot connect to network
Post by: Atheros on July 30, 2012, 06:41:04 PM
I don't think it has anything to do with port forwarding. He's obviously not connected at all. Not even standard 8 connections if you are behind firewall.
Tell him to try
Code:
telnet electrum.bitcoins.sk 8333
or any other known online node and post the output.

There won't be output. He would need to send a valid version message before the remote host will send anything back.

OP, the user's firewall (probably a corporate firewall) is blocking outbound TCP connections. Request that he get this computer connected to the internet through a less draconian Internet connection. If he cannot, he could move his wallet file home and fire up Bitcoin there.


Title: Re: Cannot connect to network
Post by: stepkrav on July 30, 2012, 06:46:32 PM
perhaps enabling network proxy settings by mistake?