Bitcoin Forum

As some of you already noticed, MtGox now accepts AUD deposits. We are currently working to improve deposit conditions in different countries, and if anyone here has tips, contacts or tricks, it'd be great.

Things have been going fine for us, we had some troubles (ddos attacks) and great things (anyone can easy calculate based on the trades how much we are getting out of trade fees). We are working thanks to those fees to make bitcoin more accessible on various fronts.

United States

Currently Dwolla is the best way to add/withdraw funds.

We got the company setup, and (finally) got a new bank account (waiting for the internet access details right now) which should allow us to re-enable direct deposits and US domestic wires (dwolla is still the preferred method).

Note that we can also send US checks for a $5 fee, might not be really fast (it says 10 days) but can be useful in some cases.

Canada

Company is currently being formed, we already had contacts with some banks and explained bitcoin. Mixed results, however it seems that some may be willing to try. Will see once the company is created.

Currently deposits are possible via international transfer to Japan in USD. It costs 1500¥ here (~US$18.50) to receive such a wire (except if you set 71A=OUR), and all the intermediate fees will be deducted.

Europe

The bank in France is acting up (they need to manually confirm any transfer we send after we have sent 3000 euro in one day) so we are looking for alternatives. In the meantime deposits and withdraws IN EUROs are still possible. Withdraws may be delayed by a few days.

A company has been created in UK and contacts taken with various banks to open a UK GBP account. If it is cheap enough we'll open there, and open EUR too.

Please remember that SEPA transfers are limited to 50000 EUR, sending more will be cheaper if sent to Japan.

Australia

Not enough people there to justify the creation of a company, especially since Technocash allows us to receive payments there via bank deposit (see the "add funds" page) or via the post offices (please contact info@mtgox.com - never done that yet so I'd like to see it). Deposit costs AU$2.00, and funds are converted to USD without fees (we expect you to trade, however, and not to withdraw using something else).

Japan

Unfortunately japanese domestic transfers are not really helpful (no way to add a message with a transfer), so we are working on the various possibilities, including virtual bank accounts.

Rest of the world

Currently no international solution, you can however send to Japan (mail to info@mtgox.com for details). This costs ¥1500 on our side.

Future version

In june we are launching a new backend on MtGox. The site appearance will be the same, however many of the known bugs will be fixed, and this will open support for different currencies: USD EUR JPY AUD. We'll add more currencies as time goes by.

Once the new backend will be confirmed to work and any remaining last-minute bug fixed, we'll start working on the front-end of the site, to provide a totally new interface that will be easier to use.
In the coming months we'll use the new backend to (finally) implement options, margin trading, and various other things we've been missing.

Support

New staff (yooung japanese lady) hired and started yesterday, currently training, because I cannot keep up with all those mails.

Legality

We are also working with different lawyers in different places to find ways of ensuring bitcoin will be and stay legal. I cannot provide much details at this time as we are still reviewing details (and defining MtGox's ToS have the priority, too), but the goal is to ensure the longetivity of Bitcoin.

Thank you / Gracias, MagicalTux  8)

Awesome-o

Seems like a buy signal to me  8)

Thanks for the update!

MagicalTux - if you need any scaling support on the customer service, feature development, business development side of things - send me a PM and I can try to help!

Can't wait for the Canadian integration.

Keep up the great work!
Let us know if there is anything the bitcoin community can do to help.

Well done.

Great work! Thanks for the update :)

International wire transfers would be nice :) if possible, it would be acceptable if some kind of minimum withdrawal requirement of $200 or $500.

Would make life alot easier for me if I could skip all those damn mtgox -> libertyreserve -> ecardone conversion fees o_0

Weren't you guys limiting transactions at 1000 USD per customer per day ?

Awesome! I've really been looking forward to those bug fixes on the back end.

Hi, we already accept those. Because of the handling hassle it is not publicly displayed (the bank calls us each time a transfer comes and we have to fill some declarations) but you can get those infos by mailing to info@mtgox.com


Mark

Hello,
We know you guys are busy. But, do you plan on fixing your merchant services issues that we have tried contacting you about?

awesome!

Should be fixed on the new backend we announced.


Mark

Cool cool

You got pictures?  :P

why should the transfers be made only in euro? AFAIN, in Europe you can
do SEPA transfers from non-EUR  (e.g. Switzerland or UK) countries to EUR countries, and the conversion  to
EUR (or to the recepients currency in general) will be done automatically by the banks.


Am I missing something?

We'll be able to do that soon. The bank we use right now charges outrageous fees to keep non-EUR accounts (the EUR account is expensive enough as it is)

I think that using SEPA you can send EURO from one EU bank and receive non-EURO in other EU bank.

At least, my bank here (I live in EU but we do not have EURO) confirmed me that they can accept SEPA incoming transfer.

I did not transfer my MtGox funds yet here, but I hope it will work. Am I right?

Ask them how much they charge you for the exchange :)

yay, mtgox is finally comming to canada!

Great news,I prefer trading with you guys.

This is great news. Getting money to Canada is a real pain right now. Can't wait to get an update on this!

Hi, usually 2~3 business days (tuesday~friday). Please contact info@mtgox.com with your withdraw reference if you want more details.

My money from MtGox just arrived!  ;D

Took exactly 3 days to get them, including conversion from EURO to my local money. That is great.

The local bank conversion fees are not that great. A legal daylight robbery, to be specific. But, we all still have to feed these bank dinosaurs until they become extinct. Which will be sooner with these Bitcoins!

So, thanks and I am looking forward for future trading with MtGox!

about japan, can you give more details why the normal domestic transfer system is insufficient?  (e.g. its possible to write comments on a domestic transfer through the ATM etc)

though i agree a virtual account would be more convenient (i used one for international transfers)

We don't have enough japanese users yet to justify anything, and most of the time people will forget to write a comment on the ATM, thru I receive payments with people's name written in katakana, and I have to try to guess the appropriate english writing to find the user, a lot of pain in the end.

yeah, must be more trouble than its worth.   but in principle you guys would accept transfers to the account listed on your site if they clearly include a romaji username in the comments?  ;)

Just put MTGOX + your id in the comment :)

Good to see Australians can now deposit money at MtGox, but how do we withdraw the funds back to an Australian bank account?

any updates on the Canadian company?

Ditto..

This'll make things much easier for Australian BTCers.