Bitcoin Forum

Other => Beginners & Help => Topic started by: mcris444 on August 03, 2012, 05:34:29 AM



Title: Deposit to wrong MTGOX address
Post by: mcris444 on August 03, 2012, 05:34:29 AM
The deposit BTC address on my MTGOX account changed without my knowledge. So I accidentally sent some BTC to an address that (I assume) is no longer linked to my account.


I sent a message on https://support.mtgox.com/home  explaining this situation. I want to post here to just get in contact with MTGOX as best as possible.


Title: Re: Deposit to wrong MTGOX address
Post by: mcris444 on August 03, 2012, 05:41:05 AM
I quickly received an email from MTGOX
"Thank you for your email. The address changes periodically for security purpose however you will still receive the bitcoins even if you send them through the old address."

I then promptly found the BTC in my account.
Issue resolved.


Title: Re: Deposit to wrong MTGOX address
Post by: Yankee (BitInstant) on August 03, 2012, 05:41:45 AM
The deposit BTC address on my MTGOX account changed without my knowledge. So I accidentally sent some BTC to an address that (I assume) is no longer linked to my account.


I sent a message on https://support.mtgox.com/home  explaining this situation. I want to post here to just get in contact with MTGOX as best as possible.

No need to send a message to MtGox, your BTC should show up

According to the source below, your Bitcoin addresses are yours for life.

- https://bitcointalk.org/index.php?topic=9622.0

-Charlie