Bitcoin Forum

Bitcoin => Bitcoin Technical Support => Topic started by: bitsource on March 15, 2015, 09:59:00 PM



Title: Encrypted password retrieval inquiry
Post by: bitsource on March 15, 2015, 09:59:00 PM
My son who was an avid bit-coiner just passed away suddenly (couple of weeks ago), he has mentioned in earlier conversations that he has a "large" amount of BTC in several encrypted wallets. He was using Ledger and Razor - I found the keys and recovery sheets among his belongings, but not a password. Is there a way that the Ledger and/or Razor sites may be approached to access his account since I do have most of the info for the account? Any help or guidance will be appreciated.


Title: Re: Encrypted password retrieval inquiry
Post by: LuckyBtc on March 16, 2015, 11:00:16 AM
My son who was an avid bit-coiner just passed away suddenly (couple of weeks ago), he has mentioned in earlier conversations that he has a "large" amount of BTC in several encrypted wallets. He was using Ledger and Razor - I found the keys and recovery sheets among his belongings, but not a password. Is there a way that the Ledger and/or Razor sites may be approached to access his account since I do have most of the info for the account? Any help or guidance will be appreciated.
Sorry for your loss. :'(
Ledger wallet are special wallet especially made for storing Bitcoin. I'm afraid those site owner can't help you with passwords. You must have password to gain access the Bitcoins stored in wallet.
Can you tell more about it..  Did you try opening Ledger wallet on Laptop? What did it asked? You need either PIN number or 24 words secret password to unlock the wallet.


Read some FAQ here: https://ledger.groovehq.com/help_center


Title: Re: Encrypted password retrieval inquiry
Post by: bitsource on March 16, 2015, 12:04:06 PM
Thanks for response. I have the 24 words it is the pin number I do not have. I tried one possible number which was incorrect I am hesitant to keep trying since it only gives three tries before freezing the account.


Title: Re: Encrypted password retrieval inquiry
Post by: LuckyBtc on March 16, 2015, 12:33:22 PM
Thanks for response. I have the 24 words it is the pin number I do not have. I tried one possible number which was incorrect I am hesitant to keep trying since it only gives three tries before freezing the account.
If you fail to guess the PIN number the wallet will get factory restored the balance will be still in the wallet, Then restore the wallet with the 24 words recovery phrase.
Hope this helps you.

Instructions are here(Scroll down there a tutorial on how to get the wallet working again.) : https://bitcoinmagazine.com/19300/ledger-wallet-nano-cutting-edge-hardware-security/


Title: Re: Encrypted password retrieval inquiry
Post by: bitsource on March 16, 2015, 09:48:50 PM
Thanks. I tried and followed the instructions. It worked well. Thanks again and also for your concern. It is difficult times, but at least this is now solved.


Title: Re: Encrypted password retrieval inquiry
Post by: notlist3d on March 19, 2015, 07:43:55 AM
sorry for your loss
plz don't sell his btc. keep it forever with you.
if i die i wouldn't want my parents to sell my btc. i would like them to keep it...

I feel bad for the family, and hope times get better.

I would not say for them not to sell.  With it being a "large" amount there is many things they could do.  They could set up a scholarship in his name, or fund something he loved.  Money definitely will not fill the hole of losing someone, but there are good things they can do with it.


Title: Re: Encrypted password retrieval inquiry
Post by: GoingAround on March 20, 2015, 08:39:20 PM
how many bitcoins did he have?


Title: Re: Encrypted password retrieval inquiry
Post by: bitsource on March 26, 2015, 05:43:29 PM
Thanks for all responses. My next step in the retrieval process is to get to the Trezor wallet. Again I have most of the info, but lacks the crucial knowledge. So, can I access the Trezor acct from any computer? What if I do not have the right password, will I be able to reset without fear of loosing what may be there.