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Title: Careful with Blockchain.info MyWallet if using 2 factor auth (recovering .json) Post by: jago25_98 on August 08, 2012, 11:57:28 AM So... the battery fell out the back of my phone as I was about to change the SD card and I ended up having to wipe everything and do a nandroid restore.
As a result I lose my Google Authenticator setting for Blockchain.info MyWallet Now, I used the email backup so I have the .json ready to restore. But how do I do this? https://bitcointalk.org/index.php?topic=93040.0 mentions this but not with 2 factor auth. I've requested manually recovering but no word back yet. Title: Re: Careful with Blockchain.info MyWallet if using 2 factor auth (recovering .json) Post by: piuk on August 08, 2012, 12:04:56 PM Jago,
Did you fill out a two-factor authentication reset request? https://blockchain.info/wallet/reset-two-factor Or PM me your account details (as much info as you can provide) and I'll reset the authentication settings. To restore an email backup create a new account with the same password click, [Import / Export] then [Import Backup] and past the contents of the email backup in the text area. Title: Re: Careful with Blockchain.info MyWallet if using 2 factor auth (recovering .json) Post by: jago25_98 on August 08, 2012, 04:51:32 PM Wallet backup import worked like a charm, thank you :-)
I don't feel like I need to worry so much now. I think the wallet backup is plenty good enough. The secret passphrase had me a bit worried to be honest. I thought somehow I might need the 2nd factor in order to use the encrypted backup. I guess the key to unencrypt the backup must be stored on the server, which I didn't expect Thanks again -j Title: Re: Careful with Blockchain.info MyWallet if using 2 factor auth (recovering .json) Post by: meelos on July 22, 2013, 01:45:14 PM Same here although I've not had any response after six weeks!
I bricked my mobile phone and had to request the removal of my 2-factor authentication on 18th June 2013. I've contacted the support desk a further 5 times since but still no response. My ticket status' simply state that they are "Awaiting assignment to a support agent". Awful service. |