Bitcoin Forum

Economy => Service Discussion => Topic started by: dishwara on September 03, 2012, 05:45:13 PM



Title: Anyone having problem in MTGox account
Post by: dishwara on September 03, 2012, 05:45:13 PM
It seems something wrong in MTGox.
I logged in to my account & try to see my account history.
I was shown many transaction around 30+ with BTC & USD...
I was looking & i did a refresh of page & only one transaction showed.
all other gone suddenly.
I think something wrong is going on MTGox.
In the below you see only 1 transaction & 10 minutes before i saw 30+ transactions.
Also i nowhere see the bitcoin address i withdraw, also nowhere the money i deposited in my account & also nowhere i withdraw my USD
I only saw "tid" only.
That too was 30+ & suddenly only 1 showing, even after enabling all in filters & 10+ times page refresh.
Some one deleting something or some hacking?

http://i47.tinypic.com/155md6p.png

Any one having same problem or some other problem in their MTGox account?


Title: Re: Anyone having problem in MTGox account
Post by: dishwara on September 03, 2012, 07:35:36 PM
No one have this problem?
strange


Title: Re: Anyone having problem in MTGox account
Post by: Mt.Gox_Alex on September 04, 2012, 01:23:48 AM
It seems something wrong in MTGox.
I logged in to my account & try to see my account history.
I was shown many transaction around 30+ with BTC & USD...
I was looking & i did a refresh of page & only one transaction showed.
all other gone suddenly.
I think something wrong is going on MTGox.
In the below you see only 1 transaction & 10 minutes before i saw 30+ transactions.
Also i nowhere see the bitcoin address i withdraw, also nowhere the money i deposited in my account & also nowhere i withdraw my USD
I only saw "tid" only.
That too was 30+ & suddenly only 1 showing, even after enabling all in filters & 10+ times page refresh.
Some one deleting something or some hacking?

http://i47.tinypic.com/155md6p.png

Any one having same problem or some other problem in their MTGox account?

Hi

Unfortunately you are not the only one. We had to take some urgent actions and archive users wallet history data that are three month old or over three month old and this due to the large size (over 18GB of txt) that started to affect Mt.Gox performances and stability.

Now rest assure that these data has NOT BEEN ERASED, but has been archived instead. This said and while you cannot access to these archived files as of yet we are working on a solution that will be available soon to everyone in order to manually download your Wallet history at will. As soon as this solution is made available we will make sure to announce it via the usual channels.

Regards


Title: Re: Anyone having problem in MTGox account
Post by: Stephen Gornick on September 04, 2012, 02:18:13 AM
Unfortunately you are not the only one. We had to take some urgent action and archive users wallet history data that are three month old or over three month old and this due to the large size (over 18GB of txt) that started to affect Mt.Gox performances and stability.

And you were going to communicate this issue to your customers when?


Title: Re: Anyone having problem in MTGox account
Post by: URSAY on September 04, 2012, 02:23:35 AM
How many times must they be GOXXXED before they learn???   ???


Title: Re: Anyone having problem in MTGox account
Post by: Mt.Gox_Alex on September 04, 2012, 02:36:19 AM
Unfortunately you are not the only one. We had to take some urgent action and archive users wallet history data that are three month old or over three month old and this due to the large size (over 18GB of txt) that started to affect Mt.Gox performances and stability.

And you were going to communicate this issue to your customers when?

This has been made rather quickly before that things went out of control, we are sorry that this has not been announced, but we wanted to make sure to work on the system stability first and see how the system behave.


Title: Re: Anyone having problem in MTGox account
Post by: Mysik86 on November 26, 2013, 06:12:27 PM
I have question pretty opposite to this...

How delete transaction history? Is there option for it?