Bitcoin Forum

Bitcoin => Bitcoin Technical Support => Topic started by: RandomQ on September 12, 2012, 11:06:43 PM



Title: GLBSE & Google Authenticator Switching Procedure
Post by: RandomQ on September 12, 2012, 11:06:43 PM
I trying to figure out what the proper procedure is for switching Google Authenticator on IOS Devices.
Because last time I tried to do a restore it did not save the settings when updating the device(I don't know if I was unlucky or if Key's don't transfer)

I'm selling my current iphone and need to switch google authenticator to my ipad.
I thought the easy way would be to turn off google auth on GLBSE, by going to settings select Login and pop in my current code.
Then I could reenable the 2factor with a new key from my ipad.
But turning off Google Auth does not appear to be working, after i complete it , it still requires the key to login.

I know alot of people are going to be upgrading Iphone soon, so I wanted to see how other people are able to do this.

I have to do this for 3 accounts on GLBSE , I've already completed doing this on 5 other Google auth accounts on other services.



Title: Re: GLBSE & Google Authenticator Switching Procedure
Post by: Stephen Gornick on September 13, 2012, 01:48:57 AM
But turning off Google Auth does not appear to be working, after i complete it , it still requires the key to login.

That is the right way, so if it isn't recognizing that change then that's a problem with the service.

Did you enter a valid OTP when making the request to disable?

 - https://glbse.com/user/enable/two


Title: Re: GLBSE & Google Authenticator Switching Procedure
Post by: RandomQ on September 13, 2012, 03:33:49 AM
But turning off Google Auth does not appear to be working, after i complete it , it still requires the key to login.

That is the right way, so if it isn't recognizing that change then that's a problem with the service.

Did you enter a valid OTP when making the request to disable?

 - https://glbse.com/user/enable/two

I get this response "Two factor authentication updated" So i assume this it was successful.

One of the other problems its labeled "Enable two factor authentication for login?"

And there is no way of telling if its enabled or disabled, other than trying to login without using the key.


Title: Re: GLBSE & Google Authenticator Switching Procedure
Post by: Stephen Gornick on September 13, 2012, 05:31:04 AM
And there is no way of telling if its enabled or disabled, other than trying to login without using the key.

Ya, I get the same thing .. checkbox doesn't show that it was enabled already.

But I just disabled by leaving the checkboxes unchecked  and clicked the Enable/Disable submit button and it said "updated" like you got.  Then I logged out and logged back in without needed two factor, so it looked like it truly updated.

Then I went back to settings and did Two Factor -> Enable and it presented me with a QR code, so I guess that is a way to tell if it already enabled.  

So ... not sure why your disable didn't seem to disable.  Maybe it has something to do with cache or cookies?  I'm not sure, but mine worked, so I don't think it is a problem with the site.

[Edit: Oh, one other thing.  I think it does always throw you to requiring captcha at login the first time after changing the two-factor authentication.  But do that once, and you are good from there.]


Title: Re: GLBSE & Google Authenticator Switching Procedure
Post by: RandomQ on September 13, 2012, 05:54:55 AM
And there is no way of telling if its enabled or disabled, other than trying to login without using the key.

Ya, I get the same thing .. checkbox doesn't show that it was enabled already.

But I just disabled by leaving the checkboxes unchecked  and clicked the Enable/Disable submit button and it said "updated" like you got.  Then I logged out and logged back in without needed two factor, so it looked like it truly updated.

Then I went back to settings and did Two Factor -> Enable and it presented me with a QR code, so I guess that is a way to tell if it already enabled.  

So ... not sure why your disable didn't seem to disable.  Maybe it has something to do with cache or cookies?  I'm not sure, but mine worked, so I don't think it is a problem with the site.

[Edit: Oh, one other thing.  I think it does always throw you to requiring captcha at login the first time after changing the two-factor authentication.  But do that once, and you are good from there.]

Thanks

It was Operator Error , I was enabling the two-factor when I thought I was disabling it.

To disabled the option leave it unchecked, to enable check it.

It would be kinda nice if the page displayed with the check marks showing what is currently enabled on the account.

Thank you Thank you Thank you

I think thats the second time in two days you saved by butt...lol
(Sending you a PM)