Bitcoin Forum

Economy => Service Discussion => Topic started by: gigantic on September 13, 2012, 07:54:12 AM



Title: waiting since yesterday for my LR from aurumxchange
Post by: gigantic on September 13, 2012, 07:54:12 AM
waiting since yesterday for my LR from aurumxchange

i sent them an mtgox usd redeem code, they redeemed it, but never sent the LR,

their support is also offline

any advice? do they have a phone number?  ???


Title: Re: waiting since yesterday for my LR from aurumxchange
Post by: sauc1er on September 13, 2012, 08:11:29 AM
just write them a ticket, aurumexchange has never let me down (besides the sudden cancellation of the debit cards...)


Title: Re: waiting since yesterday for my LR from aurumxchange
Post by: gigantic on September 13, 2012, 09:36:11 AM
just write them a ticket, aurumexchange has never let me down (besides the sudden cancellation of the debit cards...)

i wrote a ticket yesterday, still no reply :(

the funds were taken from me by mtgox usd, but i did not got the LR,

anyway, they say they will reply within 24 hours, so i guess i need to wait several more hours.


Title: Re: waiting since yesterday for my LR from aurumxchange
Post by: gigantic on September 13, 2012, 03:44:16 PM
If this is in reference to the order I think it is, you paid for an expired order. Orders must be paid within 30 minutes, or you should place a new order.

I have now manually finished your exchange. Please confirm?





It was one first time with AurumXchange, and i was worried at the beginning, but now everything is good.
I can confirm. got the funds.
Thanks :)