Bitcoin Forum

Bitcoin => Bitcoin Discussion => Topic started by: garwaybeast on January 22, 2016, 01:56:05 PM



Title: Is their anyway to get my BTC back from an account that isn't being used?
Post by: garwaybeast on January 22, 2016, 01:56:05 PM
I used a website to sell some BTC (https://bit29.com/sy/web/) it seemed legitimate and was top of the search results on yahoo. I sent 2.45 BTC to an address provided by the site yet recieved no money. I can see from blockchain that it is sat in a wallet and has not been touched. Is their any way to get my BTC back? Or to track down who might own that wallet ID? 

I did notice that when you put in a sell order and clicked to proceed on the website it gave a different BTC address to send the coins to each time.

Anyone any suggestions?

Cheers


Title: Re: Is their anyway to get my BTC back from an account that isn't being used?
Post by: SFR10 on January 22, 2016, 05:14:53 PM
I haven't used the following website but have used plenty of similar one's and had this happened to me once and what I did, after a day, I contacted their support and explain everything in details and they process it an hour after my message being sent to them. Sometimes these kind of websites tend to miss few orders in the middle of huge orders now and then and they put wrongly a check mark (as in process order even if it wasn't process in the first place) so all you have to do is to explain everything and also include the number of the deal (each buy and sell, gives you a number most of the time to help the support to help faster).

Update:
For how long this hasn't been processed?


Title: Re: Is their anyway to get my BTC back from an account that isn't being used?
Post by: randchingo on January 22, 2016, 05:21:45 PM
Tracking down might work if the person used or is linked to the address some place else "for example this forum" but there is no way to refund a BTC transaction after it has been sent regardless of the cause "as far as I know at least"


Title: Re: Is their anyway to get my BTC back from an account that isn't being used?
Post by: MicroGuy on January 22, 2016, 05:43:48 PM
I used a website to sell some BTC (https://bit29.com/sy/web/) it seemed legitimate and was top of the search results on yahoo. I sent 2.45 BTC to an address provided by the site yet recieved no money. I can see from blockchain that it is sat in a wallet and has not been touched. Is their any way to get my BTC back? Or to track down who might own that wallet ID? 

I did notice that when you put in a sell order and clicked to proceed on the website it gave a different BTC address to send the coins to each time.

Anyone any suggestions?

Cheers

I would start with contacting the support staff of the website. You need to track down the owner of that address.


Title: Re: Is their anyway to get my BTC back from an account that isn't being used?
Post by: gentlemand on January 22, 2016, 05:57:41 PM
The site kinda looks the part, but the URL doesn't inspire confidence nor does a US contact number for a supposedly UK based operation and this is pretty much the only mention of the site on this entire forum.

Hustle support but it's not looking too inspiring.


Title: Re: Is their anyway to get my BTC back from an account that isn't being used?
Post by: cellard on January 22, 2016, 05:59:08 PM
Post the address that you used so we can look it up on a blockchain explorer site such as blockchain.info, but usually the story is simple: If you send the coins to an address where you don't control the private keys for, chances are your coins can be potentially lost.


Title: Re: Is their anyway to get my BTC back from an account that isn't being used?
Post by: fishsnake19 on January 22, 2016, 06:28:12 PM
as far as i know, there is no way to get bitcoin back once it has been sent off. Sorry to hear about your loss.