Bitcoin Forum

Economy => Exchanges => Topic started by: birr on January 30, 2016, 05:21:01 PM



Title: Poloniex deposit not credited to account
Post by: birr on January 30, 2016, 05:21:01 PM
I have a ticket open with poloniex about this.  Their first response was, the deposit went through.
OK, it shows up in deposit history.
It has not been credited to my balance, however.
I asked again, on the same ticket, what happened?
No response.
Poloniex, get it together.  This is not good.


Title: Re: Poloniex deposit not credited to account
Post by: Nahl on January 30, 2016, 05:35:13 PM
i had the same problem just like you several months ago and send support ticket but poloniex has a bit low response for this issue and need 24 hours till my problem was solved i think you just have to wait a bit more


Title: Re: Poloniex deposit not credited to account
Post by: Bitinity on January 30, 2016, 06:37:58 PM
Perhaps because it is weekends, so no staffs are online to reply your ticket atm. Better to wait till Monday (work day), if they still not answering your problem so you can make a scam accusation against them. But I hope you will get your money credited to your poloniex account soon, because AFAIK they are legit exchange site.


Title: Re: Poloniex deposit not credited to account
Post by: n691309 on January 30, 2016, 07:32:33 PM
I have a ticket open with poloniex about this.  Their first response was, the deposit went through.
OK, it shows up in deposit history.
It has not been credited to my balance, however.
I asked again, on the same ticket, what happened?
No response.
Poloniex, get it together.  This is not good.
Ask in the troll box if there is any moderator available which could help you, btw what have you deposited there?


Title: Re: Poloniex deposit not credited to account
Post by: birr on January 30, 2016, 09:12:43 PM
I have a ticket open with poloniex about this.  Their first response was, the deposit went through.
OK, it shows up in deposit history.
It has not been credited to my balance, however.
I asked again, on the same ticket, what happened?
No response.
Poloniex, get it together.  This is not good.
Ask in the troll box if there is any moderator available which could help you, btw what have you deposited there?
0.1 btc
They responded and are looking into it.
That was a test deposit to see if it's safe to make larger deposits.  Guess the larger deposits will have to wait.


Title: Re: Poloniex deposit not credited to account
Post by: Lituation on January 30, 2016, 09:44:00 PM
What's your transaction ID? Did it get confirmed? If I remember right Poloniex wait for 3 confirmation in Bitcoin deposits. After that you can see your deposit in your balance automatically.


Title: Re: Poloniex deposit not credited to account
Post by: birr on January 31, 2016, 04:18:09 AM
They got the deposit and it shows in my deposit history, but they didn't credit my account.


Title: Re: Poloniex deposit not credited to account
Post by: Pro Gamers on January 31, 2016, 04:37:12 AM
This issue is around ive seen this kind on the other thread and i started to widthraw my ltc and damn its not getting on my wallet.


Title: Re: Poloniex deposit not credited to account
Post by: bitbaby on January 31, 2016, 06:04:53 AM
A guy is reporting he lost some coins on Poloniex here: https://bitcointalk.org/index.php?topic=1345985.0

Asked him to provide more proofs. But hold your deposits until things are sorted out.


Title: Re: Poloniex deposit not credited to account
Post by: Pro Gamers on January 31, 2016, 06:30:42 AM
A guy is reporting he lost some coins on Poloniex here: https://bitcointalk.org/index.php?topic=1345985.0

Asked him to provide more proofs. But hold your deposits until things are sorted out.

After seeing many complaints against poloniex i widthrew my ltc and left all my doge my widthrawal went through though


Title: Re: Poloniex deposit not credited to account
Post by: melisande on January 31, 2016, 08:10:15 AM
I am sorry to read all these but on the contrary I sent btc to my poloniex btc address just yesterday here and it was credited to my account after just 1 confirmation.


Title: Re: Poloniex deposit not credited to account
Post by: Nahl on January 31, 2016, 06:18:09 PM
A guy is reporting he lost some coins on Poloniex here: https://bitcointalk.org/index.php?topic=1345985.0

Asked him to provide more proofs. But hold your deposits until things are sorted out.

After seeing many complaints against poloniex i widthrew my ltc and left all my doge my widthrawal went through though
i do have a small balance of bitcoin in poloniex but a bit afraid to save and trade my bitcoin in these exchange for long time because all issue regarding deposit or withdrawal was not solved and i hope these exchange won't be the next cryptsy


Title: Re: Poloniex deposit not credited to account
Post by: birr on January 31, 2016, 06:27:59 PM
They got back to me and said the btc was used to buy xmr.
I stayed away from polo for about a year and I haven't made any trades since I went back on the exchange the other day to make that small deposit.  But it's possible I did a fat-finger somehow.
Or it's possible I had an old unfilled order that executed when I made the deposit.

My account does show a balance of xmr, and my trade history shows a buy of xmr after I made the deposit.  So I guess that's what happened.  Apparently the mistake was mine, not polo's.

I have enough confidence in Poloniex to continue using their exchange.


Title: Re: Poloniex deposit not credited to account
Post by: Romulan on April 27, 2017, 02:04:21 PM
With draw 0.48 BTC from GateHub to Poloniex. The TX was successful however   Poloniex deposit not credited to account. Does anyone know whats going on?


Title: Re: Poloniex deposit not credited to account
Post by: piloder on April 27, 2017, 04:05:06 PM
With draw 0.48 BTC from GateHub to Poloniex. The TX was successful however   Poloniex deposit not credited to account. Does anyone know whats going on?
How many confirmation your transaction have got there?
Just wait few more minutes it will be credited to your account if you have used correct deposit address.

If not just create a ticket there.


Title: Re: Poloniex deposit not credited to account
Post by: zet3777 on May 10, 2017, 01:33:32 PM
anybody knows what is min deposit for coins in poloniex cuz when you go deposit tab, there is no info about amounts. does it mean that i can make a deposit of any amount? even 100satoshi? thinking to start with polo, but first need to check it.


Title: Re: Poloniex deposit not credited to account
Post by: brobbel on May 17, 2017, 02:19:55 PM
anybody knows what is min deposit for coins in poloniex cuz when you go deposit tab, there is no info about amounts. does it mean that i can make a deposit of any amount? even 100satoshi? thinking to start with polo, but first need to check it.

BTC no minimum deposit, but trading minimum 0.001 BTC, lending 0.01 BTC.

Other coins there may be a minimum deposit, for example Ethereum min. 1 ETH


Title: Re: Poloniex deposit not credited to account
Post by: kocodile on May 22, 2017, 03:58:48 PM
check this https://docs.google.com/document/d/1oH5Y0tKE1Ws_4gKMafUOKZWlTuZV_9qXBfFCrlbRVsc/edit


Title: Re: Poloniex deposit not credited to account
Post by: Absinthe on May 25, 2017, 02:24:58 PM
I had transferred 0.1 BTC from wallet.dat to Poloniex BTC address given in my account, with the hopes of exchanging into other crypto.

However, the transaction is showing as "not found". It is not appearing on blockchain.info

Where is this 0.1 BTC? The wallet is created though and shows 0 BTC balance.

The link to the transaction is https://blockchain.info/tx-index/cec1bb56f2ea5e7936dced00e3e06ad17ee5861ac74c06f36508b2c99a7d1075

It was done on May 22 2017. Have opened a ticket with Poloniex but there is no response as yet.

Please help me out.

Absinthe


Title: Re: Poloniex deposit not credited to account
Post by: brobbel on May 25, 2017, 06:07:32 PM
I had transferred 0.1 BTC from wallet.dat to Poloniex BTC address given in my account, with the hopes of exchanging into other crypto.

However, the transaction is showing as "not found". It is not appearing on blockchain.info

Where is this 0.1 BTC? The wallet is created though and shows 0 BTC balance.

The link to the transaction is https://blockchain.info/tx-index/cec1bb56f2ea5e7936dced00e3e06ad17ee5861ac74c06f36508b2c99a7d1075

It was done on May 22 2017. Have opened a ticket with Poloniex but there is no response as yet.

Please help me out.

Absinthe

I don't see a transaction?


Title: Re: Poloniex deposit not credited to account
Post by: Absinthe on May 25, 2017, 07:58:16 PM
Here is the screenshot of the transaction. The wallet address was also as given by Poloniex.

I have never had this ever before. What can explain this? Where are the coins!

https://ibb.co/i9Bj5v


Title: Re: Poloniex deposit not credited to account
Post by: brobbel on May 26, 2017, 04:20:46 AM
Here is the screenshot of the transaction. The wallet address was also as given by Poloniex.

I have never had this ever before. What can explain this? Where are the coins!

https://ibb.co/i9Bj5v


Ah, this is not a Poloniex problem - the coins never arrived there.
You send your BTC with a very low fee. Search this forum for " unconfirmed transaction " and you will find many similar problems.

When you don't do anything, there are a few options:
- this transactions fails, money is returned
- depending on your wallet it is possible that this transaction is transferred again and again, in that case you have to stop the transaction. Because it's not visible in blockchain anymore (follow the link you posted earlier), I guess this isn't the case
- some miners picks it up and confirms the payment finally

Maybe you could refresh your wallet and see if the money already returned. If not: search the forum for "uncorfimed transaction"; there is a lot of information in those threads.

But: Poloniex isn't at fault here, they simply never received anything.


Title: Re: Poloniex deposit not credited to account
Post by: Absinthe on May 26, 2017, 08:45:32 AM
Thank you bro.

That was really helpful.

Yes I guess I had to set a higher reward.

I see more and more unconfirmed transactions with every week passing by.

Is this "Scaling" problem that's rumored to fork Bitcoin into two separate currencies?

.P.S.: Although I got in here at 2013, I didn't get back here until 2017 - missed out big time :(


Title: Re: Poloniex deposit not credited to account
Post by: brobbel on May 26, 2017, 08:12:24 PM
Thank you bro.

That was really helpful.

Yes I guess I had to set a higher reward.

I see more and more unconfirmed transactions with every week passing by.

Is this "Scaling" problem that's rumored to fork Bitcoin into two separate currencies?

.P.S.: Although I got in here at 2013, I didn't get back here until 2017 - missed out big time :(

The scaling problem was/is because the blocks are still 1 Mb.
Simplification: there were 2 camps, 1st was bitcoin core which wanted to install segwit, and the 2nd was bitcoin unlimited who wanted increasing blocksize.
Segwit needed 95% before they could start, BU needed only 51% but then there was a hard fork, so two different currencies.

Fortunately a few days ago both parties agreed: segwit will start at 80% (or so) and immediately after that the blocksize will be 2 Mb. They want to implement this before or around september. In this case there is first a soft form (segwit) then a hard fork (blocksize), only in this case the leftover-currency will get no support, so I guess most miners/pools will go with this.


Title: Re: Poloniex deposit not credited to account
Post by: drwyness on July 04, 2017, 07:16:33 PM
Does anyone know the currrent responce times for poloniex support to respond? I know there are delays but I have been wait iver 7 days now. The issue I have is that I transfered in 1.07 ETH and it has not shown on my balance or not even in the history. The tx hash is:

0x2f483c34ed76f77c91507148297f14f356b893df225dd612f6e611ecf38bff1e


Title: Re: Poloniex deposit not credited to account
Post by: badream on July 05, 2017, 09:33:33 AM
Does anyone know the currrent responce times for poloniex support to respond? I know there are delays but I have been wait iver 7 days now. The issue I have is that I transfered in 1.07 ETH and it has not shown on my balance or not even in the history. The tx hash is:

0x2f483c34ed76f77c91507148297f14f356b893df225dd612f6e611ecf38bff1e

yeah, just forget your ticket, poloniex has no support.


Title: Re: Poloniex deposit not credited to account
Post by: CoinHasher29 on July 20, 2017, 01:26:04 AM
I have been waiting 63 days now for support to resolve my ticket!


Title: Re: Poloniex deposit not credited to account
Post by: drwyness on July 21, 2017, 12:45:48 PM
Thought mine was bad at 25 days. Looks like I have a long wait yet.


Title: Re: Poloniex deposit not credited to account
Post by: ilic on November 30, 2017, 09:42:09 AM
So i sent 0.05BTC to poloniex around 24 hours ago, the History shows the BTC arrived but my actual account balance never updated.

First time its ever happened to me. I've logged a ticket yesterday but still waiting...any idea how long this is going to take to get resolved?  I wanted to buy DASH at 0.06 and now its at 0.078.....