Bitcoin Forum

Other => Beginners & Help => Topic started by: bigbro0611 on January 21, 2013, 03:27:35 PM



Title: BitInstant Help
Post by: bigbro0611 on January 21, 2013, 03:27:35 PM
Hello everyone I bought some BTC yesterday night with bitinstant and it said the order was executed yet nothing went to my destination address and nothing was on blockchain.info either and still isn't. I emailed support about 12 hours ago and they still haven't gotten back to me. I know Yankee(BitInstant CEO) is on this forum but since I'm new I can't PM him, is there any way I could contact him? BTW if you do see this Yankee my event ID is cb4c78e8-2c27-4a4e-a323-c8dd6bedcfe0. Thanks.


Title: Re: BitInstant Help
Post by: Walter Rothbard on January 21, 2013, 03:59:55 PM
The top of the newbies forum has a bitinstant support thread stickied that you can post on:

https://bitcointalk.org/index.php?topic=128314.0


Title: Re: BitInstant Help
Post by: DannyHamilton on January 21, 2013, 05:03:55 PM
. . . I know Yankee(BitInstant CEO) is on this forum but since I'm new I can't PM him . . .

You only need one post on the forum, and then you can send a PM.  Clearly you now have 1 post, so you should now be able to PM Yankee (https://bitcointalk.org/index.php?action=pm;sa=send;u=21181).

Although at this point it looks like Yankee is already looking into your problem from the post you placed in the Official Newbie BitInstant Support Thread (https://bitcointalk.org/index.php?topic=128314):

. . . Looking into it now . . .


Title: Re: BitInstant Help
Post by: BitcoinMonster on January 31, 2013, 02:25:43 AM
Hey guys,

I'm just posting once here as well so I can PM Yankee.

~Having problems receiving my bitcoins for 7 days now.. still waiting on bitinstant.