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Title: Uphold took my money Post by: birr on July 08, 2016, 03:57:25 AM Yesterday I sent 1.5 BTC to my Uphold account. It was a deposit to my USD "card". Here is the address
1N5AGHtb9uKUJAN2Zq74qTpRV57gzKWgSo Uphold uses single addresses and I can see all my previous Uphold transactions at that address in the blockchain explorer. There's no mistaking it, the funds went to the correct address. And as you can see, Uphold withdrew the 1.5 BTC from that address. Uphold did not register this transaction and they didn't credit it to my account. It appears nowhere on the transaction history. Before this thing with the deposit happened, I had complained about something, and we engaged in a lengthy email exchange that went through people in more than one department. I threatened to close my account. I suspect that someone over there screwed with my account, tried to freeze it or something. My account's still open, but something's seriously wrong. And $958 dollars just disappeared into thin air. Title: Re: Uphold took my money Post by: senyorito123 on July 08, 2016, 06:05:18 AM Yesterday I sent 1.5 BTC to my Uphold account. It was a deposit to my USD "card". Here is the address 1N5AGHtb9uKUJAN2Zq74qTpRV57gzKWgSo Uphold uses single addresses and I can see all my previous Uphold transactions at that address in the blockchain explorer. There's no mistaking it, the funds went to the correct address. And as you can see, Uphold withdrew the 1.5 BTC from that address. Uphold did not register this transaction and they didn't credit it to my account. It appears nowhere on the transaction history. Before this thing with the deposit happened, I had complained about something, and we engaged in a lengthy email exchange that went through people in more than one department. I threatened to close my account. I suspect that someone over there screwed with my account, tried to freeze it or something. My account's still open, but something's seriously wrong. And $958 dollars just disappeared into thin air. Oh thats very bad thing happen and lot of money is lose did you contact their support already? And if theyre denying about your missing deposit to the site its better for you to make a thread to scam accusation section so many people well be aware this thing happen to that site so it can save their very hard earned money for their greed. But before you do that its better to send some ticket to their support so they may knew that problem you encounter currently existed. Title: Re: Uphold took my money Post by: poordeveloper on July 08, 2016, 08:22:29 AM The good thing is, you have proof that you sent the coins to them. Contact them including a screenshot of your account, having them notice the addresses are the same.
Title: Re: Uphold took my money Post by: birr on July 08, 2016, 01:13:29 PM The good thing is, you have proof that you sent the coins to them. Contact them including a screenshot of your account, having them notice the addresses are the same. I did. They got back to me pretty quick. The money is in my account. |