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Title: Problem with BitInstant -> MtGox transaction [RESOLVED] Post by: Furyan on March 29, 2013, 08:45:19 PM I'm hoping that Yankee sees this thread, I have an outstanding BitInstant transaction that failed due to MtGox's high load last night and I can't get any response from BitInstant at all. They've now got my money from Dwolla and haven't provided what I paid for.
Yankee if you see this and can look into it, my order ID is 1fd33350-e2ee-42c0-9a23-04054dd14b55 I have already emailed support@bitinstant.com but have received no reply. Thanks. Title: Re: Problem with BitInstant -> MtGox transaction Post by: URSAY on April 01, 2013, 07:39:47 PM Sorry if you are experiencing any issues! I can assure you that most transactions go very smoothly.
I am looking into your particular transaction and we'll have this resolved shortly. Thanks for using BitInstant. :) Title: Re: Problem with BitInstant -> MtGox transaction [RESOLVED] Post by: Furyan on April 01, 2013, 08:12:04 PM I have not yet received any deposit in my MtGox account - I have been obsessively checking my messages, email and spam and refreshing my MtGox account - nothing. Ursay can you please follow up.
EDIT: This is now resolved |