Bitcoin Forum

Made a bitcoin withdrawal on poloniex a few hours ago says completed but the tx id number doesnt even work they gave me, ive seen a few others have this issue as well anyone know whats going on?

The only thing you can do is to wait and contact support and see if there is a confusion with the transaction id.

I just made a withdrawal in BTC and no issue at all. Maybe just check again to see if the amount has been transferred to the address provided? Maybe check your email to see if any information regarding the transaction?

send a letter to the website's email,maybe happend something bad

Took six plus hours but the tx finally works sorry shoulda waited a lil while longer

always try to check the TXID in another block explorer. i have had the similar problem as you when the site (any service that has bitcoin withdrawal) says they have sent me bitcoins and give me a TX ID but that doesn't work in blockchain.info explorer. their node is known to not get transactions specially during the heavy spam attack like these days.

Polo usually works fine, especially when BTC is in question.

I did have issues with smaller coins once or twice but support always resolved this after couple of days and most of the time it was an issue on the side of that particular coin.

I encounter this many time is said complete but no confirmation in your address but just be patient in this maybe the system may only take a few hours i encounter this also but in just a few hours i already receive what i withdraw.

As in every service may happen problems even at Poloniex may happen such. But don't worry. Be in contact with their support and soon or late everything will be solved. They are correct and help always until all problems are gone.

If your problem is solved please lock this thread. There is no need for further discussion on this issue.

I have never experienced this in polo before. After email confirmation i used to get my coins within few minutes.

we have the same issue ...

though it hasnt been a few hours - its been a day and a half ...

even tried sending through a second transaction with the same result ...

contacted support - only to be not answered int hat day and half so far ...

so btc hanging there with NO transaction ids for either - and NO way of removing them off 'awaiting approval' ...

wait some more? ... maybe so ...

#crysx

I have almost 400 BTCs in my account.


I was banned in the Trollbox since 13 hrs, cannot write.
My withdrawals are blocked since 36 hrs.
My support tickets are closed without any solution.

WTF?!?!?! ...

and im worrying about the small amount i have :P ...

well - every man has his riches - and my btc are just that - mine! ... not theirs ...

it sounds like a LOT of people are going through this at the moment ...

lets see what they do ...

does anyone know who they are? ... where they are located? ... who owns poloniex? ...

#crysx

Are you a verified member there? 400 BTC is quite huge money have you tried to contact them via their ANN thread here in the forum?
https://bitcointalk.org/index.php?topic=420836.0

Hope your problem will be sorted out.

This is just an another problem together with op which do have same problems on withdrawals and now its gaining some attention related to this problem.Each site do have support and thats the purpose of it and if something happens unusual then you can anytime contact them on the given options on the site.400 BTC seems too much and i will really gott worried about that.

Yes I am.
Yes I did now, but I do not expect anything from them anymore.

They are an American company, reluctantly obliged to be regulated by the CFTC ( https://poloniex.com/press-releases/2016.10.18-Our-request-for-no-action-relief/ ).


Offices located in Wilmington, Delaware. I'm planning a trip very soon if I don't hear something promptly.

Guys, check your Polo accounts now. My big 3-day-old FLDC deposit is finally posting...

New day and new withdrawal. I withdrew my BCY that is a counterparty asset. again for $7000.  Poloniex in past had lots of problems with counterparty asset. Also since counterparty base on Bitcoin blockchain it also share bitcoins mempool problem.

Got my BCY in my wallet only after 1 hour. 

Seems lots of FUD just because people have no patience

there is no fud on our part ...

when many btc gets 'stuck' in 'awaiting approval' status for more then a few minutes - thats bad for trades as is ... but when its stuck for two days straight - there is a massive issue when NONE of those funds are accessible and NONE of those funds are available with NO contact from the 'support' team ...

of course they are moving their systems - so that they dont lose too much much money themselves - but when things like this are a regular occurrence ( which it recently has been ) - then there is NO such thing as 'fud' when people like myself may be out of pocket for DAYS from thousands and thousands of dollars that could be used for trading or payments or a big mac ...

these funds NEED to be accessible at ALL times - especially when my funds are STILL stuck - and not accessible to this minute ... and those poor buggers that trade hundreds of btc worth of btc and alts at a time - that want to transfer or trade to other exchanges AND wallets ...

the exchange itself is great ... the collapse of these VERY important facilities - especially on a regular basis - is NOT ...

fud? ... ok ... sure thing ...

#crysx

Febo,

Do you really think that your experiences reflect what everybody else must be experiencing, and therefore they are either lying or hallucinating?

If a) transfers characteristically take an hour or less, and b) Polo gives you the expectation that they will contact you within 24 - 48 hours, wouldn't you be concerned if a) your large-value transfer continues not to show up, and worse b) Polo remains silent, breaking their set expectations?

From a modern business perspective, "not" communicating to your customers when there is a high-value problem, is unacceptible, especially when the business set the expectation.

Poloniex ought to have the revenue to staff sufficient people to beat their company's given-word deadlines.

I just hope it happens soon -- and that they maintain it -- for their and our sakes.  :-\

What? That is 400 BTC man. That number could not just be ignored, it is aay too much.
I would not just let this go if I were you.
This kind of service will tell if the website is really trusted small or large amounts.
 We are talking about real money and those arent small figures.

He got them.

https://bitcointalk.org/index.php?topic=1907457.msg18956285#msg18956285

our issue was just recently fixed also ...

in terms of service - they were polite and detailed - but VERY slow ... it turned out to be an authentication issue which had to be manually resolved ...

still - the issue has been rectified ... admittedly only after i went bald from pulling my hair out missing trades and fiat cashouts waiting two days for this to be done ...

there needs to be a better way poloniex can resolve these issues - without encumbering their customers with wait times that actually cost time - and as importantly importantly - money ...

all is well for the time being ...

#crysx

Well Im waiting 3 days now for btc withdrawal. I have sent 2 tickets and no answer and no bitcoins!

In response to the recent service disruption, I withdrew more than half of my balance from Polo yesterday and it went through within 5 minutes.

Both people that started FUD 2 days ago and made me  withdrawing my money out of Poloniex, now  by miracle claims they got their money :P

And if you would read their posts were that 1000 people want to withdraw and Poloniex dont want to give them their money. That is why I posted here so people would hear that Poloniex normally let you withdraw your founds. Usually only those that have problems complain and those that service works normally satay quiet.  I helped community here to inform them that all is fine.   I thought all this was seen from my posts. And was many.


Now it seems you did not read any post beside the one you quoted.  Poloniex is biggest exchange with exponential growth in past months and is specially under pressure now.   They hired lots of new stuff in past months, Most likely are not perfectly trained, and not they probally need once more staff or few times more. When things with your deposit or withdrawal goes wrong, they cant respond on normal time as they could few montsh ago, because they dont have enough people to do it.   so simple.

I also have a withdrawal that is stuck in "awaiting approval" mode ... whatever the hell that's supposed to mean!?  Its been nearly 48 hours already with no response and i have also had absolutely no response to the ticket i lodged about it.

And being understaffed is no excuse at all.... Hire more staff if you can't handle backlogs. Traders being unable to access their money or trades for days (or even weeks) on end is pure bullshit!!
These kinds of issues are causing me to believe the rumours out there that there's something seriously wrong at Poloniex and that perhaps they are running a fractional reserve system.
I've seen top crypto traders say things like "If you haven't already done so, pull your money off @Poloniex asap. They've stopped responding to support tickets."

My experience with them and others mentioned here certainly seem to lend creedance to these comments.

IF and when Poloniex support sorts out my withdrawal i will certainly come back here and give them credit for that but until then i remain a skeptic.

All my withdrawals and deposits have been going fine, but I've waited 12 hours now fora BTC withdrawal of 11+ BTC. Funny when I made another withdrawal for 3 BTC, it went through fine. But the bigger 11+ withdrawal says "Completed" and even gives me a transaction id. But, the transaction Id is not matching up on any of the 3 block explorers I've checked.

I created a support ticket.

I understand the Crypto space has been flooded lately so I can understand their issues.
But, I hope I will get a response back soon.

Kraken, also not responding to support tickets and it's been 2 weeks (my account there is accidentally locked because I accidentally clicked the link in my e-mail to freeze account haha oops).

EDIT: I have received the coins finally, about 12 hours later

It's interesting because the original transaction ID was the correct transaction ID. it's almost like they generated the transaction, but did not post it on the network until later. Also, the transaction is still stuck at 0 confirmations for over 2 hours. Could also be related that they have set the fees way too low, so taking awhile to confirm.

plz help  i was deposit xem to my poloniex wallet now still not received
this tx hash : http://chain.nem.ninja/#/transfer/b01564ffbf50757609fd8cc7110131fbe9f1e12e020bbdc4c6fb3a391e88ab03
amount transaction : 7968.707383
im input wrong memo (this im copying from GA is wrong )  : 928478
this right memo : bacb3fa44904191f
2017-05-26 16:07:53

i was sent from my local changer vipbitcoin
this a proff : http://prntscr.com/fcf9x8 and from email : http://prntscr.com/fcfb61

I am waiting for withdrawal BTC from 23 May. I wrote ticket - no answer from Poloniex. Is the Cryptsy nightmare? What should I do else? I have written on trollbox but they closed it. I am afraid Poloniex has some trouble...

i am with problem too, all my withdraw are waiting approval for a week now

Wtf is happening now in POLONIEX hmmmmmm smelling fishyyyy tight now

It does really smells fishy as of now and as the days goes by issues are piling up recently until now which are related on withdrawal process. There might really be something wrong on poloniex i havent still seen their words as of now regarding on this situation so that public or traders/users of the site would somehow be enlighten on whats happening on this exchange.

I remember when online poker site 'Full Tilt' poker had spent majority of the peoples' deposits. Whenever someone wanted to cashout their balance, FT would only process the smaller ones that they had enough money to cover. The larger ones full tilt would string them along until they made enough from rakes, online casino, etc. to pay some of them out. Full Tilt poker was eventually caught for doing this. I hope this isn't the case for Poloniex. But you would think they would be nearly caught up on withdrawals by now.

If this helps people feel better, I made yesterday a successful Bitcoin withdrawal from Poloniex.

But they are clearly overloaded these days, I hope that they'll hire more people for support and also migrate to better hardware. They should afford it, really...

I'm hearing rumors that POLONIEX is stalling withdrawals. They sold BTC at higher prices and now buying btc at much lower prices before sending. Imagine those who tried to cashout at 3000-2800 levels are now at $500+ per btc loss; And POLONIEX is profitting $500+ per BTC. This alone should consider a class action suit and make POLONIEX pay for the loss differences.  

If have like 80 LTC on "Awating Approval" for 2 weeks now. Opened 2 tickets, no answer from them. FFS this is not acceptable, loosing money every day.

Is there something else I can do beside tickets ?

I withdrew a small amount of BTC about 2-3 days ago without any problems. Keeping an eye on this thread either way.

There is nothing we can do besides making tickets and waiting for a response from them, I have experienced this 3x in a row but I always get a response after 2 weeks, this is an annoying situation.

I am level 5 verified. Day 5 and Poloniex still will not allow me withdraw funds!!

I told ya what the rumors are. They sold a good bit higher and trying to by back at lower prices and then send your bitcoins while it has lost value. This is a scam and a lawsuit should be made.

I have some funds in polo right now and quite worried after seeing this thread along with many other recent complaints about delay on withdrawals. I know its quite hard to get any answer from polo staff so if our withdrawal get stucked there than it might take months for them to solve it.  >:( >:(

did it worked out ?

I did a withdrawal of 1ETH yesterday and it was almost instantly done.

It's just weird that I still see a huge amount of volumes there compared to bittrex which is a lot better. Site error, slow site and support and then withdrawal issues and I'm still clueless that how on earth they are still patronized by a lot of traders.

Hello Withdrawal fee is really 0.00010 only?