Bitcoin Forum

Bitcoin => Electrum => Topic started by: PurpleDog on June 14, 2017, 04:43:50 PM



Title: Electrum won't load
Post by: PurpleDog on June 14, 2017, 04:43:50 PM
I had Windows 7 on my pc and had Electrum installed on a removable disk, together with my wallets.

I've just upgraded to Windows 10.

I connected my removable disk in order to check on my bitcoins. I double clicked the electrum executable there and it reacted like it was the first time it run, as expected. I chose to create a new wallet (and open the other ones later), i got my seed etc and then it just disappeared and now it won't start.

So, I downloaded it again, from electrum.org, but when I try to install it, again, it just disappears.

Very frustrating altogether.  :-[

I'd like my bitcoins back.

I'd appreciate any help, here.

Thanks :)


Title: Re: Electrum won't load
Post by: aadje93 on June 14, 2017, 04:52:23 PM
Try to run it in windows 7 compatibilty mode or maybe run as administrator hopefully this will help, if not other members wi for sure help you out ;)

Edit

Try the mobile version?!


Title: Re: Electrum won't load
Post by: PurpleDog on June 14, 2017, 04:52:33 PM
searching the web i found the solution: u just delete the: User\AppData\Roaming\Electrum
and retry

:)

I was able to reopen my wallet files without a problem (and no seed)

Labels and all are all there


Title: Re: Electrum won't load
Post by: kolloh on June 14, 2017, 10:17:42 PM
searching the web i found the solution: u just delete the: User\AppData\Roaming\Electrum
and retry

:)

I was able to reopen my wallet files without a problem (and no seed)

Labels and all are all there

The wallet files are normally stored in that location so you should be careful that you don't remove any wallets that you need access to during this process. Unless you are referring to only deleting the configuration file and not the whole directory.


Title: Re: Electrum won't load
Post by: PurpleDog on June 15, 2017, 03:56:17 PM
Now I want to proceed with a payment but it asks for a password that I don't remember, anymore. What happens in that case?
 ???


Title: Re: Electrum won't load
Post by: ranochigo on June 15, 2017, 04:21:13 PM
Now I want to proceed with a payment but it asks for a password that I don't remember, anymore. What happens in that case?
 ???
If you don't have the seed that was given to you when you first created the wallet, it becomes near impossible to get it unlocked. Do you have any idea of what the password may be?


Title: Re: Electrum won't load
Post by: HCP on June 15, 2017, 10:42:56 PM
Now I want to proceed with a payment but it asks for a password that I don't remember, anymore. What happens in that case?
 ???
If you have your seed then just go "file -> New/restore"

Select "Standard Wallet" and "I already have a seed".. follow the process and put in your seed and (optional but recommended) add in a password and encrypt the wallet file. After it is all successfully resynced, you should be able to send using the new password you just reset.

Having your 12 word seed safe is the ultimate recovery and "password reset" option! ;)