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Title: Is this a common issue with Bitmain? Post by: ImJoeYouKnow on August 21, 2017, 08:21:06 AM Got this message from Bitmain after wiring them money for two Antminer L3+s. I have a receipt of the exact amount that I sent them, yet they are telling me that I owe them another 40USD? Let me know, could this have anything to do with their servers being compromised yesterday? http://i.gyazo.com/6e2b946080d462be1475df2adf09c7c8.png
Title: Re: Is this a common issue with Bitmain? Post by: digital$ on August 21, 2017, 08:48:32 AM when did you wire the money for those L3's??
Title: Re: Is this a common issue with Bitmain? Post by: digital$ on August 21, 2017, 09:08:45 AM what a cluster#### :(...now i'm wondering what to do ???..preparing to wire them USD for D3+APW, should i add extra funds(ie..$35-$50 extra) to avoid any problems associated with extra fees. very shoddy sales PR by bitmain. in 2minds about even sending this money after what i've read here and on their support site.
Title: Re: Is this a common issue with Bitmain? Post by: pikachuy on August 21, 2017, 09:13:31 AM Got this message from Bitmain after wiring them money for two Antminer L3+s. I have a receipt of the exact amount that I sent them, yet they are telling me that I owe them another 40USD? Let me know, could this have anything to do with their servers being compromised yesterday? http://i.gyazo.com/6e2b946080d462be1475df2adf09c7c8.png I'm guessing your bank charged you $40 wire transfer fee, which goes off from the top, so the receiver will receive $40 less of what you inputted. For example, if you buy something for $1000, and you enter in $1000 to wire, and there is a $40 wire fee, the receiver will get only $960. So for the receiver to receive full funds, you'll need to enter in $1040 to cover the wire fee. Hope it makes sense. Title: Re: Is this a common issue with Bitmain? Post by: ImJoeYouKnow on August 21, 2017, 05:50:04 PM Got this message from Bitmain after wiring them money for two Antminer L3+s. I have a receipt of the exact amount that I sent them, yet they are telling me that I owe them another 40USD? Let me know, could this have anything to do with their servers being compromised yesterday? http://i.gyazo.com/6e2b946080d462be1475df2adf09c7c8.png I'm guessing your bank charged you $40 wire transfer fee, which goes off from the top, so the receiver will receive $40 less of what you inputted. For example, if you buy something for $1000, and you enter in $1000 to wire, and there is a $40 wire fee, the receiver will get only $960. So for the receiver to receive full funds, you'll need to enter in $1040 to cover the wire fee. Hope it makes sense. Nope this is what my receipt says: https://i.gyazo.com/84dab8b93fc09485afc22cb5615250c7.png So maybe their bank took another $40 off the top? I paid Canadian so this $40USD makes no sense from my end.. Title: Re: Is this a common issue with Bitmain? Post by: DevelopmentBank on August 21, 2017, 06:01:41 PM Got this message from Bitmain after wiring them money for two Antminer L3+s. I have a receipt of the exact amount that I sent them, yet they are telling me that I owe them another 40USD? Let me know, could this have anything to do with their servers being compromised yesterday? http://i.gyazo.com/6e2b946080d462be1475df2adf09c7c8.png I'm guessing your bank charged you $40 wire transfer fee, which goes off from the top, so the receiver will receive $40 less of what you inputted. For example, if you buy something for $1000, and you enter in $1000 to wire, and there is a $40 wire fee, the receiver will get only $960. So for the receiver to receive full funds, you'll need to enter in $1040 to cover the wire fee. Hope it makes sense. Nope this is what my receipt says: https://i.gyazo.com/84dab8b93fc09485afc22cb5615250c7.png So maybe their bank took another $40 off the top? I paid Canadian so this $40USD makes no sense from my end.. Maybe they were also charged $40 for receiving the wire. Have you shown this receipt to bitmain? Have you called your bank to confirm? Title: Re: Is this a common issue with Bitmain? Post by: ImJoeYouKnow on August 22, 2017, 12:59:57 AM when did you wire the money for those L3's?? Sent it on the 8th of August. |
