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Title: Missing BTC in my Exodus Wallet Post by: heeebsinc on September 06, 2017, 10:23:04 PM Hey
so ive been using exodus wallet for a week or two now and i have loved it until this morning when i saw BTC missing from my wallet. For the past few days, my wallet kept showing a broadcasting message when i tried sending payments to Bitrex (about .05- $250 BTC); saying i needed to contact customer support. After speaking with customer support, they told me to uninstall the wallet and reinstall it and back it up with the phrases they give you. After backing up my wallet successfully, there is about .05 BTC missing which was the amount i tried sending to Bittrex. I have been in contact with the same fellow who told me to uninstall the wallet but he keeps telling me there is no way it could disappear One minute i had .2016084 BTC ($~910), now i have .14763511 BTC (~$640). I keep all my investments logged (VERY CAREFULLY) on Blockfolio and have not moved anything in days so it cannot be because of synchronization errors. I did some research myself and saw that other users also had the same problem; and coincidently their broadcast error occurred when they attempted to deposit to bittrex. I quoted their thread here too so you guys can check it out and see if it confuses you like it did for me. Please let me know if you guys have any advice on how to approach this because they think im making this up when i know im not!!! Hi, On 1 july I made 2 deposits ( 2 x 0.07 BTC ) from my Excodus Wallet 1.27.3 to Bittrex I got a message something like "Broadcast error" I tried it again and the same message showed up. The BTC did not arrived and is not visable in the transactionhistory, but the amount of 0.14 is missing from my Exodus wallet. I tried to scan the blockchain, but nothing happened. On the arrival-adres not visable in "pending deposit" How can I solve this ? Title: Re: Missing BTC in my Exodus Wallet Post by: bL4nkcode on September 07, 2017, 02:37:53 AM Is your exodus wallet is on its latest version? You should use the latest version of it. And you say you trying to send 0.05 to bittrex but there's an error occured now did you try to look at your bittrex balance, it should be there IMO since the balance of 0.05 is missing from your wallet. Or will you mind to share here your wallet address, or the transaction ID.
I have encountered some issue with exodus also but its opposite from your problem, when I sent some coins to other wallet it was succesfully sent to my x wallet but the balance is still there on my exodus but when I'm trying to send again this balance there's an error that I don't have enough balance which is true, I guess its a kind of bug on their wallet but its not a big deal to me. Title: Re: Missing BTC in my Exodus Wallet Post by: TryNinja on September 07, 2017, 03:05:09 AM Try to rescan the Bitcoin blockchain by doing the following:
Wallet -> Select Bitcoin -> Mouse over the Bitcoin logo and click in the refresh icon -> Confirm the dialog to rescan the Blockchain. Wait until the proccess finishes and see if your balance updates. Source: http://support.exodus.io/article/76-my-wallet-balance-is-not-correct |