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Alternate cryptocurrencies => Service Discussion (Altcoins) => Topic started by: zeroke00162 on September 24, 2017, 06:23:24 PM



Title: Getting My 1 ETH into my Liqui Exchange Wallet??
Post by: zeroke00162 on September 24, 2017, 06:23:24 PM
Hello,

I send 1ETH from myetherwallet to my Liqui exchange deposit address. The transaction was succesfull but the 1 ETH never showed up into my balances at Liqui.

I created a support ticket and this is their answer:

- "To get these coins you should send 0.1ETH directly - without using contract.
Don't forget about fee to the network."

Does anyone know what they mean?

How can i get my 1ETH back?

Kind regards


Title: Re: Getting My 1 ETH into my Liqui Exchange Wallet??
Post by: h0lybyte on September 25, 2017, 03:48:50 AM
Does your tansaction go through network? If you see your transaction on network,be sure you are fine from your end and your deposits may take upto 58 hours to be displayed  in wallet.
According reply, their system does not show up the amount lower tha 0.1ETH.
Although your transaction is bigger than the minimum amount, it would help them to sort out issue if you can send over the transaction id to their support.


Title: Re: Getting My 1 ETH into my Liqui Exchange Wallet??
Post by: zikabra on September 25, 2017, 07:29:13 AM
I don't understand why they said that you should send 0.1ETH if you sent 1ETH.
Can you show us transaction ID?
Try to ask them in their topic here https://bitcointalk.org/index.php?topic=1557900.0


Title: Re: Getting My 1 ETH into my Liqui Exchange Wallet??
Post by: slaman29 on September 25, 2017, 09:32:21 AM
There is nothing wrong from what I can see. You sent ETH. It confirmed. So you are all good. If you want to withdraw, simply go to withdraw, put in your wallet address and entire Liqui balance. Then withdraw. You will get your ETH back minus transaction fee.

If you still don't see it reflected in your account balance, contact support.

What the warning means is don't send less than 0.1 ETH and don't use a smart contract. Just use a normal send. Did you use a normal spend and from what wallet?


Title: Re: Getting My 1 ETH into my Liqui Exchange Wallet??
Post by: zikabra on September 25, 2017, 03:59:54 PM
There is nothing wrong from what I can see.
Something is obviously wrong.
You sent ETH. It confirmed. So you are all good. If you want to withdraw, simply go to withdraw, put in your wallet address and entire Liqui balance. Then withdraw. You will get your ETH back minus transaction fee.
You probably missed part of OP where he said he didn't receive ETH in his account, so how can he withdraw it?
If you still don't see it reflected in your account balance, contact support.
Which OP did  ::)
What the warning means is don't send less than 0.1 ETH and don't use a smart contract. Just use a normal send. Did you use a normal spend and from what wallet?
Answer from support doesn't make any sense to me either.


Title: Re: Getting My 1 ETH into my Liqui Exchange Wallet??
Post by: daplun on September 26, 2017, 02:20:17 AM
leave your eth balance minimum usually 0.1 ETH for transaction costs and also you should pay attention to the minimum gass limit specified, usually it is also influential.