Bitcoin Forum

Bitcoin => Hardware => Topic started by: thegoldbug on June 05, 2013, 02:51:11 AM



Title: I cancelled my BFL PayPal order on 6/2/13 and got refund 6/3/13
Post by: thegoldbug on June 05, 2013, 02:51:11 AM
I had placed an order for a 25Gh/s rig on April 4th, 2013 (order # 100033826) and finally got concerned about the ongoing delays and BFL's new approach of selling chips.

I logged into my account Sunday night and sent BFL a short email asking for my refund.  I just checked my PayPal account and the money was refunded on 6/3/2013.

Was it a mistake?  Time will only tell but I figured by the time my unit would ship we might be swimming in Avalon chips. 

I'll keep my 7970's running and wait for my two FPGAs to arrive while I continue to watch KNC and await my Avalon chip order.



So, I'm very happy to report that BFL still has money for refunding and it was very quick.  Thanks BFL.




Title: Re: I cancelled my BFL PayPal order on 6/2/13 and got refund 6/3/13
Post by: ReCat on June 05, 2013, 02:59:36 AM
IMO. I think its easy to say you made a good move. You're very lucky too, I think. BFL has a reputation of fucking with people.

I think it's much safer and better of an investment to buy a crapton of GPU's, because they can later be repurposed and sold for fairly good prices. Maybe even higher prices. (I bought a 7950 at 309 and now it's 350 on amazon. o_o)


Title: Re: I cancelled my BFL PayPal order on 6/2/13 and got refund 6/3/13
Post by: Cpt_Ginu on June 05, 2013, 05:10:03 AM
IMO. I think its easy to say you made a good move. You're very lucky too, I think. BFL has a reputation of fucking with people.

I think it's much safer and better of an investment to buy a crapton of GPU's, because they can later be repurposed and sold for fairly good prices. Maybe even higher prices. (I bought a 7950 at 309 and now it's 350 on amazon. o_o)

They have almost always been good about refunds...I've only heard about delay when call/email volume was high.


Title: Re: I cancelled my BFL PayPal order on 6/2/13 and got refund 6/3/13
Post by: jspielberg on June 05, 2013, 05:15:38 AM
My refund with BFL was equally painless, efficient and professional.

If only all parts of their business was as efficient as their refunds process.


Title: Re: I cancelled my BFL PayPal order on 6/2/13 and got refund 6/3/13
Post by: suryc on June 05, 2013, 06:57:40 AM
I also requested a refund from them a few days ago and it was back in my Paypal account the next day. I think they have no choice with paypal/credit cards, but I don't know how they are handling people who did the transaction in BTC


Title: Re: I cancelled my BFL PayPal order on 6/2/13 and got refund 6/3/13
Post by: Pistachio on June 05, 2013, 09:23:51 AM
Same here for my paypal order. Very nice and friendly staff. I won't be surprised if they go belly up once the difficulty rises and there are x10 refund request. IMO a lot of people are on the fence and if they don't receive a unit by August/September, they will want a refund.


Title: Re: I cancelled my BFL PayPal order on 6/2/13 and got refund 6/3/13
Post by: smoothie on June 05, 2013, 09:28:20 AM
At least you can put your money towards something you know will be real. I.e. avalon or gpus etc


Title: Re: I cancelled my BFL PayPal order on 6/2/13 and got refund 6/3/13
Post by: pitan on June 05, 2013, 09:53:46 AM
Good move even if they did ship you will be at the very back of the q which maybe forever


Title: Re: I cancelled my BFL PayPal order on 6/2/13 and got refund 6/3/13
Post by: Cyberdyne on June 05, 2013, 09:58:52 AM
They have almost always been good about refunds...I've only heard about delay when call/email volume was high.

I think the main thing people were sore about was that they only refunded the USD value, even when orders were paid for with bitcoin back when bitcoin was $5.  So they could have made millions just from taking orders last year and then refunding 'in full' this year.