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Bitcoin => Electrum => Topic started by: woovid on October 24, 2017, 05:20:26 PM



Title: Electrum 2.9.3.3 not connected and restored wallet not showing balance
Post by: woovid on October 24, 2017, 05:20:26 PM
Hello,

I have an electrum wallet at home and it works and shows transactions just fine.
I also installed the electrum wallet (same seed as home) in workplace computer but it will not connect (red dot bottom right).;

I have 3 questions:

1. Why is electrum showing "Not connected" and how can I make it to work?
2. Is the history showing blank page on a new wallet because it's not synced?
3. If I somehow fry a HD at my home PC without backing up the wallet, will my coins perish forever?

Thank you guys.


Title: Re: Electrum 2.9.3.3 not connected and restored wallet not showing balance
Post by: Abdussamad on October 24, 2017, 07:46:02 PM
Hello,

I have an electrum wallet at home and it works and shows transactions just fine.
I also installed the electrum wallet (same seed as home) in workplace computer but it will not connect (red dot bottom right).;

I have 3 questions:

1. Why is electrum showing "Not connected" and how can I make it to work?
2. Is the history showing blank page on a new wallet because it's not synced?
3. If I somehow fry a HD at my home PC without backing up the wallet, will my coins perish forever?

Thank you guys.

1. Switch to a different server: https://bitcoinelectrum.com/how-to-switch-to-a-different-electrum-server/
2. Yes. Also it'll show blank if you haven't done any transactions with the wallet.
3. You should write down the seed words (wallet > seed) and also create a soft copy backup of the wallet file via file menu > save copy. If you don't save either of those two things then your coins will be lost in the event of a hard drive problem.


Title: Re: Electrum 2.9.3.3 not connected and restored wallet not showing balance
Post by: HCP on October 25, 2017, 12:22:50 AM
I also installed the electrum wallet (same seed as home) in workplace computer but it will not connect (red dot bottom right).;

1. Why is electrum showing "Not connected" and how can I make it to work?
It is also possible that the firewall and internet rules of your workplace network are setup in such a way that Electrum is not able to work correctly due to ports being closed and/or certain domains being blocked etc.


Title: Re: Electrum 2.9.3.3 not connected and restored wallet not showing balance
Post by: seekoin on October 25, 2017, 06:29:54 PM

It is also possible that the firewall and internet rules of your workplace network are setup in such a way that Electrum is not able to work correctly due to ports being closed and/or certain domains being blocked etc.

Definitely, let's check:
- Go to console and get the server name you are trying to connect. For example: elec.luggs.co:443
- Resolve the IP address: ping  elec.luggs.co (Windows) or host elec.luggs.co (Linux)
- elec.luggs.co has address 95.211.185.14
- Check if your PC connected to this server:
    . netstat -an | findstr 95.211.185.14 (Windows)
    . netstat -an | grep 95.211.185.14 (Linux)
- If you are connected, you should see something like:
tcp        0      0 192.168.x.y:zzzz      95.211.185.14:443       ESTABLISHED

Instead of ESTABLISHED, you may have SYN_SENT which mean your PC is trying to reach the server but failed probably because something is blocking your request: your firewall or any antivirus. Therefore, you need to permit this outgoing flow from your programs.

I am pretty sure you are using Windows and the Defender prevents Electrum to reach your server.

Regards