Bitcoin Forum

Economy => Marketplace => Topic started by: Coaster on June 28, 2011, 05:23:47 PM



Title: MtGox still hasn't answered my claim... (had USD in account)
Post by: Coaster on June 28, 2011, 05:23:47 PM
So I sent a claim in as soon as they brought the page up, I submitted 2 tickets over 72 hours ago and haven't heard a single thing nor received a response from them yet.. It sucks because I had a decent amount of USD in there I wanted to trade with and now I can't do squat, and I don't even know if my money is still on the account of what.

If I don't hear anything soon I guess I have to assume its stolen and go through legal action since it's USD stolen and not BTC?


Title: Re: MtGox still hasn't answered my claim... (had USD in account)
Post by: cdhowie on June 28, 2011, 07:48:06 PM
So I sent a claim in as soon as they brought the page up, I submitted 2 tickets over 72 hours ago and haven't heard a single thing nor received a response from them yet.. It sucks because I had a decent amount of USD in there I wanted to trade with and now I can't do squat, and I don't even know if my money is still on the account of what.

If I don't hear anything soon I guess I have to assume its stolen and go through legal action since it's USD stolen and not BTC?
Have you tried PMing MagicalTux on the forum, emailing him, or chatting with him on IRC?


Title: Re: MtGox still hasn't answered my claim... (had USD in account)
Post by: error on June 29, 2011, 12:36:15 AM
Have you tried logging in to mtgox? Many people have had their accounts restored without receiving a notification email.


Title: Re: MtGox still hasn't answered my claim... (had USD in account)
Post by: Coaster on June 30, 2011, 05:07:05 PM
Have you tried logging in to mtgox? Many people have had their accounts restored without receiving a notification email.
I've tried logging in, I've tried PMing magicalTux on this forum.. As far as I'm concerned, MtGox Stole my money and their lack of response backs this up. While it's not a huge amount, it's significant enough that I am reporting them to Japanese governmental agencies and the IC3.gov