Bitcoin Forum

Hello,

Two days ago I had 8.2BTC stolen from my account on yobit.net. the account had activated the 2f and notices to my email when someone loguea and makes a withdrawl.

even so someone between two days ago, sold all my coins to BTC and made a withdrawl to a wallet which I have identified in blockchain explorer.

Does anyone know what else I can do? yobit's support service has not yet answered me and I do not understand how they can overcome all these security measures.

Can't do anything, as Bitcoin is a nonreversible currency. There's going to be no helping you unless you're able to deem (in court) that YoBits shitty security, and only that, is the reason that these coins were stolen. You'd have to have nothing to do with the coins being stolen and it'd have to be a fully backend issue from them. I highly doubt this is the case though, even if I do hate YoBit with a passion.

I also doubt you trusting that insane amount of money with YoBit, they're not the type of exchange I'd think anyone would want to put any money in, let alone near 70k.

Any proof?

Of course there is evidence, sales are sold in the historical and you can withdraw a wallet. that day I was flying by plane, and I did not get any notice from yobit, neither when they logged in nor when they made the withdrawl, nor did yobit tell me the IP where they were logged.

that amount of money was in yobit because he was trading currencies that are only in that echange.

Sorry to hear that. Unfortunately Bitcoin’s in decentralized an irreversible, so it’s impossible to get those coins back, and I doubt that Yobit will refund them since it wasn’t Yobit’s fault.

However, perhaps those coins could be tagged and returned to you if somebody deposits all of them into a different Yobit account? Just a shot in the dark.

because the dice that was not Yobit's fault? why do you think it was my fault?

my coins were in yobit, I did not use my computer or my cell that day since I was traveling, and when I go back to yobit someone has skipped security and has emptied my account, none of the security features of yobit worked. Why is it going to be my fault?

Keeping these much of bitcoin will not be advisable at all. Now no one can help you to taken back your money to you. Please go ahead to check with the Yobit support team. I am sure that you will not get the proper help from them.
Maximum they will ask the private key to check the transactions in your wallet but the answer will be same we will not help you. there are many people lost their money in Yobit site.

Then again, it will be hard to provide a proof that the flaw is not in your account, maybe your emails were hacked or you had malwares on your Laptop?
Anyway, Try to contact Yobit Customer Support either via their website or contact them via PM https://bitcointalk.org/index.php?action=trust;u=406594
Since bitcoin transactions are irreversible Yobit will need to credit your account back with the amount you've lost
Next time never store a large amount of Bitcoin in an exchange, you never know when trouble will face you

You have trusted one of the shittiest trading platform with those huge amount of bitcoin - your fault
You have never thought of using individual altcoin's wallet to store those large amount of coins rather than yobit wallet - your fault
Even though you know that their support is worst, you thought you will never get any problem that will force you to create ticket - your fault

Wait for explanation from one of the yobit representative and also rather than posting it here you can post this in their official ANN thread here https://bitcointalk.org/index.php?topic=914975.0

That hurts man and I'm sorry for your loss you can't do anything now to recover that. You know on how bitcoin transaction works, when you send it already there's no way for you to cancel it or retrieve that transaction. It's not irreversible and I'm curious on how your login details got by other people? Did you logged into some suspicious websites that are requiring your yobit login details? Even yobit support will answer you, they can't do anything with it too.

Don't you know what's the reputation of yobit? your fault is that you trusted them with this amount of bitcoin. If I were you, I'm not going to put all of that bitcoins on them. I may do some trades with them but not with that big. You had activated the 2FA feature of your account and yet you haven't received any withdrawal notification on your email? I think there is something wrong with your account or you've been compromised.

Honestly yobit is not safe right now many people complain about their service delayed responds and about their 2fa security.. hope that you learn something about this exchange site..
check their official thread here https://bitcointalk.org/index.php?topic=914975.0
As you can yobit has negative trust so not  safe if we use their service..  but keep try to contact them maybe its just a bug.. and you can be still recover but i can say that anytime  soon they can deny if its bug or they stole your bitcoin.. be careful in yobit if you really wanted to be safe go to in well know exchange site with active supports unlike yobit..

There's a lot of accusations circulating around right now about yobit and if the Bitcoins have already been stolen then none of us will be able to help you. The only people who will be able to help is yobit themselves so just contact their support.

1.Totally your mistake.

2.Despite of telling you'll repeatedly,why do you think storing 8+ Bitcoins was a nice idea ? Jesus I don't know how to react but stupidity does pay when it's run the coarse.You cannot do much,YoBit doesn't give a shit about losing one customer,they have such requests on daily basis.

You failed on what where you will store that 8.2 BTC of yours. If I were on your situation I'll only deposit 0.01 - 0.1 BTC to them.

They've been known for not helping their customers with their problems and with what happened to you, I don't think even they'll reach you out they can't do something about it.

Charge to experience but not with that big amount. Sorry for the big loss.

Man sorry if it seems a little bit rude but you had to come here earlier, not now when yobit scammed you. Yobit isn't that old exchanger (still wasn't good in past) but their account is tagged here because they hang on scam accusations and aren't trustworthy exchangers. You can do nothing, I bet yobit won't return that 8.2 bitcoin. So this problem won't be fixed, sorry but it's real, I don't want to lie you. So before you use any bitcoin service, come here at first and see if there are scam accusations/real reasons against them.

I can help you. I can give you psychological support. Although it's nonsense, there have been studies on psychology and it turned out that some people can function better after having talked to a profesional (like me)  :D

So, if you want to lose some more money, but then to a legitimate business instead of a scam, try sending me some and start talking about it in a PM  ;)

Compensate for your sadness by offering me happiness!

I did not use yobit or my devices on those days because I was on a 30 hour plane business trip. all measures of security were skipped, everything points to hacking a yobit, they are the ones who keep our money, they should cover if someone hacks and steals them

But sadly they wouldn't cover anything loss on their costumer and they will just point out that it was your lose since you are the one who's handling your own account and better you should move forward since there's no one can help you with that since bitcoins are not reversible currency.

I'm sorry for your loss but why did you trust yobit anyway if you searched this forum there too many issues posted here about poor services and customer support unresponsiveness of yobit and some poeple here posted scam accussations against yobit that hasn't solved yet and by looking yobit's account here in bitcointalk, and the trust ratings are negative. Next time i guess search for a reputable exchange and also tighten your security to prevent yourself against hackers

If you know that there are many people complaining about their frozen funds and yobit never helped them. You are unfortunate for choosing them, can't you remember if you clicked some links or if someone sent you a yobit look a like website?

i don't remember, I am very carefuly with this things,  have 2fa.,  mi 2f generation be in mi mobile.  and use Yobit in mir laptop.

It's a lot of money you have lost. I was also using Yobit before but I stopped and it's really interesting how many scam accusation, or bitcon stolen complaints or poor customer service they are receiving all the time. Obviously they should be avoided and it's straneg how they still manage to do their business. I doubt that there is a way that you can return your coins and the only advice I can give you is that you don't deposit such big amount of bitcoins on any exchanger, ever.

Dang, that's a huge amount.

It's important to note that 2fa is not a perfect way to protect yourself from hacks. Over the years even 2fa enabled accounts have gotten hacked successfully, and by storing such a big amount of coins on an exchange, you're taking on this risk.

Could it be possible that it was someone in your family or close friends that could have gotten hold of your 2fa device?

You can't do anything! That's why I suggest always Lykke Wallet , it has an offline wallet very high security.

Why on Earth would you be keeping that amount of bitcoin on YoBit or any other exchange? You can be as careful and secure as you want but if their security isn't that good, they'll get through them to peoples accounts. Sorry to hear that you lost that amount but there's nothing you can do. Even tho there's pretty much nothing you can do, this can serve as a great example of not to keep large amounts of btc or any coin on exchanges.

Sad to hear for your losses,  bitcoin is Irreversible system so you cannot get your money back but if you can share that Address and that Transaction ID here then I think people can keep an eye on that address and can track where the money has gone. I am sure whenever the hacker will try to withdraw the money out to exchange the money somewhere then we can catch him on that spot. And I do not think yobit support is going to help you with this.

As far as I understand, you did not receive an email notification that someone entered your yobit account and you also did not receive an email notification that someone withdraw bitcoins from your yobit account, right?

If so, have you been able to get into your account after this sad event? and if you were able to get into your account after that robbery, did you see the trade historic and the withdrawal historic?

if you did not receive withdrawal notification email or notification email that someone logged into your account, then the theft was internal, ie yobit stole your bitcoins

Well, Op have to explain it properly. I barely can't understand the whole thing.
Like Op said have BTC8.2 and then someone sold your coins to BTC, a little bit confusing.
So, you did not have bitcoin, until someone sold your altcoin to btc? What kind of altcoin?
Then explain about second question; as you have 2fa on your mobile phone, did you receive any notification?

There are too many problems with yobit services since last year, and this case just another evidence that you should never keep coins in such shady trading platform. There is nothing you can do about it, unless you live in Russia, as yobit operated in there.

Hello,

This is the information of the transaction and the money that contains my BTC. They have not moved them from that wallet.

I appreciate everyone's support,

88138cc70eb7cd61a8d673c730c431346993bd93ea3743594ae4ea4074aceb87

Wallet:    161cJpPyjHjrHQbGRYfuoXBQc2MKw9Msty

Exactly, I did not receive an email to start session or withdrawal, they skipped my 2fa. and they removed my btc. The worst thing is that 4 days later I do not answer my messages of support.

You see the history as they sold the coins for 1 hour, they did not liquidate fast and they left, but they were selling at a good price for more than an hour.

What's the update now they did replied to your question? There's an active admin on their chat and joins the conversation randomly, try to get in to that and timing it when he's online. I forgot the name of that guy, I understand that if you are sure off that there's no negligence happened to your account you'll be fine soon. But if there's no hope on my suggestion of talking to that support, you have to wait for luck to get into your query.

I had 5BTC, 80,000ONX, 50 BTD. for one hour, selling all the heights until they had a total of 8.2BTC and then made a withdrawal, a wallet: 161cJpPyjHjrHQbGRYfuoXBQc2MKw9Msty


I do not live in Russia but I do not rule out going there, and not making friends

There is not much to do, you have lost those coins and unless you can track the hacker, something very unlikely, then those coins are lost, now the most important thing is to find out how you lost those coins, while I do not know the terms of services of yobit if it was their fault maybe you can eventually force them to give that money back to you but if it was your fault then you are never going to see that money again.

Thats bad to read and Im sorry for your loss there. I have read many complaints about Yobit already and that they are a shady exchange. My personal experience with them was not bad until now. Hopefully this will stay like this and I wont encounter something similar. All the best for you.

Yobit is a shitcoin exchange, but they aren't thieves. OP very likely has somehow got his devices infected or whatever, but it's quite weird that he didn't get any notifications from Yobit itself.

He claims that Yobit got hacked, but if the hackers could gain access to his coins without any hassle and security measures, they could do so too with others, but OP is the only one going through this, which is strange.

I feel bad for OP, but it all looks like it's a problem on his side that has been exploited by a hacker, and not so much the fault of Yobit. The only entity that can help him gain more information is Yobit.

Yobit is known to have a bad support reputation, but eventually they will get back to you. Patience required.

So sorry for your loss, that's a really huge amount of money and I understand your frustrations. However, I don't think yobit can help you retrieve your money but you cant try to rack down the culprit though through the blockchain transactions and see if he is doing it all the time. But don't give your hopes that much since it had been converted to btc and withdrawn; it is irreversible.

As far as my whole reading is concern, you know that you have no mistakes from your side in terms of security right? And you are sure about that. No one knows your account details, no one knows where you listed your passwords etc etc etc.

When new IP is detected for a Yobit session, an authorization code is needed and it will sent from your email. But since you haven't received even one email from them, it's kinda impossible to access it without your authorization. And also you have 2fa. So how? That's Weird.

Since there is no such thing like that, we can't blame anyone except the exchange itself. They are the only one who can help you here if we will based it on your whole story. Update us here if there's any progress.

Times without number it's being said that don't leave your funds on an exchange site, you can claim you don't know about that and times without number you have chosen to ignore. Now, you are left to bear your losses no matter the level of security you have, 2FA or 3FA you are still exposed. It might even be an insider job as a way to look at it.

Unfortunately, there is nothing we can do about it. It has happened to me before but not to the extent of 8.2btc. I searched for answers but there is nothing to bring back my btc.