|
Title: CEX.IO Transaction Fraud Post by: techart on November 30, 2017, 01:13:25 AM My account was never credited for Buy Order #5096646630
This trade I made earlier today on the cex.io trading platform was not credited to my account. The USD amount was subtracted, but the ETH was not credited to my account. I tried clicking the help link in the lower left corner of thier page, but it just turns into a broken zendesk link. Does anyone know how to contact cex.io support to report this? Title: Re: CEX.IO Transaction Fraud Post by: jhenfelipe on November 30, 2017, 07:40:39 AM Here's the direct link: https://support.cex.io/hc/en-us/requests/new
It seems to be fine in my end, so if you still find the link broken, try contacting @CEX (https://bitcointalk.org/index.php?action=profile;u=148073) account here or just try posting in their main thread : https://bitcointalk.org/index.php?topic=318010.0 . Not sure if this email of theirs is for support but just in case : web@cex.io Title: Re: CEX.IO Transaction Fraud Post by: techart on November 30, 2017, 06:37:45 PM I have sent a message using the first link. It seemed almost like that link was just for submitting a feature request, but I did receive email confirmation they got that message.
I will next try contacting the user CEX here on bitcointalk. Thanks for your help. |