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Title: mtgox support desk Post by: sharkroman on July 05, 2011, 08:34:51 AM Hello guys,
I had a problem with mtgox insite transfer b4 the shutdown 2wks ago, misspelt the address gmail as gamil.com, I tried to contact mtgox right after i found it out(submitted Jun-17 16:37 (JST)). I sent another request after mtgox came back online last week(Jun-28 21:03 (JST)). However, i got nothing from either of those two tickets. Just want to know, normally how many days will it take for mtgox to process a ticket? BTW, the ticket no.s are #1558 and #5519 for reference. Cecil Li @sharkroman 点拾 [中文比特币交易平台] doten.co [Chinese bitcoin trading platform] Title: Re: mtgox support desk Post by: Stephen Gornick on July 05, 2011, 11:41:55 AM Just want to know, normally how many days will it take for mtgox to process a ticket? BTW, the ticket no.s are #1558 and #5519 for reference. Could be a couple more weeks. - http://forum.bitcoin.org/index.php?topic=25898.0 If both of those are now closed though, and refer to the same incident -- then re-open one of them. |