Bitcoin Forum

Economy => Trading Discussion => Topic started by: AhaFly on February 19, 2018, 12:38:03 AM



Title: Google 2FA verification remove request of Cryptopia exchange
Post by: AhaFly on February 19, 2018, 12:38:03 AM
I lost my mobile phone, and need to remove my Google 2FA verification on Cryptopia exchange. I have emailed to the team three weeks ago, however, no reply.

Has someone met the same issue? How long will the team reply?


Title: Re: Google 2FA verification remove request of Cryptopia exchange
Post by: Andrey123 on February 19, 2018, 04:20:21 AM
Time will answer only from them.
For example, I waited 3 months for the answer from the Bittrix exchange))

And the secret code was saved, which was shown when you turned on 2FA?


Title: Re: Google 2FA verification remove request of Cryptopia exchange
Post by: sylance on February 19, 2018, 04:27:23 AM
Did you get a new mobile phone?  Can you restore your authenticator to get back in?  As a side note, I use Authy over Google Authenticator because they allow you to back up so you can restore it on another phone.