Bitcoin Forum

Bitcoin => Hardware => Topic started by: fling on September 24, 2013, 07:26:37 AM



Title: BFL wire transfer refund
Post by: fling on September 24, 2013, 07:26:37 AM
I have ordered my 25GHps miner  at May ~15.
Order is still in processing state. I want to cancel it.
I have no replies from bfl about cancelling my order.
Is there a company that will help me to get a refund from bfl?
I'm from Russia so I can't just go to Kansas to talk with Commerce Bank guys.

From this post > http://www.reddit.com/r/Bitcoin/comments/1mq3qi/bfls_illegal_refund_policy/
Quote
I went and read the http://business.ftc.gov/documents/bus02-business-guide-mail-and-telephone-order-merchandise-rule and it states that if the consumer agrees to an indefinite shipping period aka "2 or more months" they are legally allowed to seek a refund up until their order is shipped.

Do I need to file a complaint with the FTC? > https://www.ftccomplaintassistant.gov/#&panel1-1
Will they help me if  bfl is doing illegal things? Or do I need to contact some other party?


Title: Re: BFL wire transfer refund
Post by: alexuk on September 24, 2013, 07:54:39 AM
speak to your bank

Im in the UK, and UK banks allow up to 3 months wire reversal in the event of fraud / non-delivery of items.

See how it goes...


Title: Re: BFL wire transfer refund
Post by: fling on September 24, 2013, 08:09:59 AM
speak to your bank

Im in the UK, and UK banks allow up to 3 months wire reversal in the event of fraud / non-delivery of items.

See how it goes...
Tried. They said they may do an 'investigation':
1. I pay $35 to my bank for investigation.
2. They check is my payment received by BFL.
3. They give me info about my payment.
This is it. Investigation is useless.
They may also ask bfl to refund me but will not force them if bfl will decline to refund me. So they told me I will not be refunded in any way.


Title: Re: BFL wire transfer refund
Post by: Eron on September 24, 2013, 11:38:41 AM
Hi,
I am in the same case but live in France.
What I have done here:

https://bitcointalk.org/index.php?topic=288541.0


Title: Re: BFL wire transfer refund
Post by: Douchee_bag on September 24, 2013, 02:46:13 PM
No refunds  8). It's are money now  :-*


Title: Re: BFL wire transfer refund
Post by: af_newbie on September 24, 2013, 02:48:53 PM
I have ordered my 25GHps miner  at May ~15.

In May they already had "no refunds" policy, no?



Title: Re: BFL wire transfer refund
Post by: k9quaint on September 24, 2013, 04:06:38 PM
I have ordered my 25GHps miner  at May ~15.

In May they already had "no refunds" policy, no?

This policy violates the FTC rules of doing business over the internet. You can file a complaint with the FTC and they will advocate on your behalf with BFL. If you ask for a refund before BFL ships your product, BFL must refund your money.

http://www.ftc.gov/complaint


Title: Re: BFL wire transfer refund
Post by: PuertoLibre on September 24, 2013, 06:07:21 PM
http://en.wikipedia.org/wiki/Mail_and_wire_fraud

Does your bank see your purchase as a case of fraud?

http://s24.postimg.org/pn98de8hx/Crazy_Laws.png


Title: Re: BFL wire transfer refund
Post by: fling on September 25, 2013, 12:38:08 AM
Hi,
I am in the same case but live in France.
What I have done here:

https://bitcointalk.org/index.php?topic=288541.0
Got a refund? Does it help? I have already contacted FTC, going to complete your list  :P


Title: Re: BFL wire transfer refund
Post by: EdManet on September 25, 2013, 01:33:19 AM
You can also contact the Johnson County District Attorney.
They are already looking into BFL complaints. 

http://da.jocogov.org/


Title: Re: BFL wire transfer refund
Post by: trichome on September 25, 2013, 02:38:41 AM
No refunds  8). It's are money now  :-*

Like the shill said, why the f did you send them money in may???? and wait till now to even look into a refund.  Should have spent this entire time researching ASIC's and companies delivering or not delivering.