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Title: Is there any way to recover sent/lost Alt Coins/Token Post by: mwaqar17 on March 09, 2018, 03:39:03 AM I have sent LHCOIN to Yobit exchange. 10 days have gone already and my LHCOINs are not showing up in my wallet on yobit. I have contacted their support but no reply. Someone asked me on this forum that after 8 days it may get transferred. Address and transaction is OK I have checked via etherscan.
Can anybody help me in this regard :( Title: Re: Is there any way to recover sent/lost Alt Coins/Token Post by: SuiMikira on March 09, 2018, 03:50:06 AM You can give your proof of transaction show that you successfully sent your coin to Yobit deposit address. Also check that the amount you sent is bigger or equal to minimum deposit amount.
Title: Re: Is there any way to recover sent/lost Alt Coins/Token Post by: mk4 on March 09, 2018, 04:53:13 AM Can you confirm that you actually sent the funds to the LHCOIN wallet and not their ETH wallet? Also, I personally don't use YoBit but what does it say? Does it say unconfirmed/pending on their site?
Title: Re: Is there any way to recover sent/lost Alt Coins/Token Post by: joalated on March 09, 2018, 08:00:17 AM yes, the only way out is to make screenshots of transaction address at yobit exchange and which you used at your wallet then contact their support in all social media with a respect to check your issue. it's not right that we face such shit
Title: Re: Is there any way to recover sent/lost Alt Coins/Token Post by: mwaqar17 on March 09, 2018, 05:33:04 PM Can you confirm that you actually sent the funds to the LHCOIN wallet and not their ETH wallet? Also, I personally don't use YoBit but what does it say? Does it say unconfirmed/pending on their site? Yeah I have confirmed that I have sent LHCOIN to their LHCOIN wallet and then checked that address on etherscan as well and it is showing LHCOIN on that address but it is not showing in pending or unconfirmed Title: Re: Is there any way to recover sent/lost Alt Coins/Token Post by: Potato Chips on March 09, 2018, 07:55:20 PM Yeah I have confirmed that I have sent LHCOIN to their LHCOIN wallet and then checked that address on etherscan as well and it is showing LHCOIN on that address but it is not showing in pending or unconfirmed If you're seeing a "Success" it means the tokens has already been sent (Like this (https://etherscan.io/tx/0x02d576f276aa5f3f61855765deecd59fb3391a68c4d6ed78ac879e306086e31b)) so the problem is on yobit's side and only their staffs will be able to help you. Sadly, you have to wait until you receive a response from them. You can try sending another ticket though. |