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Other => Meta => Topic started by: Chris2402 on March 14, 2018, 08:29:32 PM



Title: Account banned
Post by: Chris2402 on March 14, 2018, 08:29:32 PM
Hey there,

my main account is at smrfx@gmx.de with Username HuppertsHL. I lost my password. When i click the link no email comes to smrfx@gmx.de
What can i do to get in my account again? Secret question is not defined...

It`s very important for me...

greetings chris


Title: Re: Account banned
Post by: InahC on March 14, 2018, 09:09:22 PM
Hey there,

my main account is at smrfx@gmx.de with Username HuppertsHL. I lost my password. When i click the link no email comes to smrfx@gmx.de
What can i do to get in my account again? Secret question is not defined...

It`s very important for me...

greetings chris

i really don't get it, Why is this account important to you? It's only a newbie with 3 post & 3 activity?
Well anyway. if there is really no email going to the account. you can ask the admin to manually send the code I think. so that they can reset your password if the email provided to that account is really smrfx@gmx.de, but if not, you can't do anything about it.


Title: Re: Account banned
Post by: teddy5145 on March 15, 2018, 12:24:10 AM
I really don't get it, Why is this account important to you? It's only a newbie with 3 post & 3 activity?
Well anyway. if there is really no email going to the account. you can ask the admin to manually send the code I think. so that they can reset your password if the email provided to that account is really smrfx@gmx.de, but if not, you can't do anything about it.
Looking at his post history, it seems OP has on-going question with IOTA Altcoins/Token, maybe that's why it is important to him.

According to Huppertshl's trust page, its password were changed recently, and since you didn't get email from Bitcointalk it is most likely your account were hacked.
Have you visited a phishing website that looks like to Bitcointalk lately, or any keylogger on your system?
Usually when account are hacked, the user need to send email to Theymos or Cyrus with a signed message, but since you didn't have any Bitcoin address posted on Huppert, signing a message is impossible.

Edit: Didn't see the date for his posts, whoops


Title: Re: Account banned
Post by: TryNinja on March 15, 2018, 12:27:18 AM
Looking at his post history, it seems OP has on-going question with IOTA Altcoins/Token, maybe that's why it is important to him.

According to Huppertshl's trust page, its password were changed recently, and since you didn't get email from Bitcointalk it is most likely your account were hacked.
Have you visited a phishing website that looks like to Bitcointalk lately, or any keylogger on your system?
Usually when account are hacked, the user need to send email to Theymos or Cyrus with a signed message, but since you didn't have any Bitcoin address posted on Huppert, signing a message is impossible.
All his questions were made in 2016. I don't think he has any on-going discussion.

@OP I don't see how you can recover your account. You clearly never posted any staked address since your account has only 3 posts, so you can't just use the normal recovery procedure which requires a signed message. My suggestion would be to just give up and create a new account or keep using this one.


Title: Re: Account banned
Post by: hilariousandco on March 15, 2018, 08:06:03 AM
What is the importance? You'll have to contact an admin about it but without much proof you'll likely not have much luck. If you want to PM me with any details you can I can pass it on to the admins, but unless there is some very urgent reason why you need the account back I'd probably just forget about it seeing as it only has a few posts.


Title: Re: Account banned
Post by: Chris2402 on March 30, 2018, 08:06:58 PM
the importance is, that there are private messages inside. i need to recover them, because i have to do my tax office report

greetz


Title: Re: Account banned
Post by: hilariousandco on March 31, 2018, 09:04:37 AM
All you can do is contact an admin about it but without any proof you'll likely be out of luck.


Title: Re: Account banned
Post by: Chris2402 on April 01, 2018, 08:30:46 PM
What has to be proofed? I changed to password by answering the Secret Question...


Title: Re: Account banned
Post by: hilariousandco on April 02, 2018, 08:50:16 AM
You need to prove that the account is rightfully yours and not in the hands of a hacker. You wouldn't want us to give the account over to somebody who wasn't you, right?


Title: Re: Account banned
Post by: Chris2402 on April 03, 2018, 03:31:27 PM
how can i proof this?


Title: Re: Account banned
Post by: hilariousetc on April 03, 2018, 04:13:15 PM
You'll need to contact an admin about that and see if they accept any other evidence, but the chances of you getting this account back are very, very slim. Even accounts with valid signed messages are seemingly not getting restored right now so you've got next to zero chance.


Title: Re: Account banned
Post by: Chris2402 on April 03, 2018, 05:34:44 PM
i have contacted them more than twice.

all right, then it is like it is. i will contact the person where i send the private messages to. maybe he can resend them to me.

Thanks a lot folks