Bitcoin Forum

Other => CPU/GPU Bitcoin mining hardware => Topic started by: ryanb on October 28, 2013, 07:08:19 PM



Title: BFL order cancelled and no refund
Post by: ryanb on October 28, 2013, 07:08:19 PM
Today i was logging to see where my order is i have placed it on April 11 2013 so i figured i am getting my gear soon

my order was one upgrade jally and one 25gh SC

So today my order showed as cancelled and it is only showing the jally order and not showing anything about the SC

and i checked my paypal/billmelater and there is no refund in any of the accounts.

Any idea what is going on and what should i do guys?



Title: Re: BFL order cancelled and no refund
Post by: MoneyMorpheus on October 28, 2013, 07:15:58 PM
Well you payed threw paypal, you should follow the instructions in this post to get a refund and forget about the bfl nightmare...


https://bitcointalk.org/index.php?topic=295187.0


Title: Re: BFL order cancelled and no refund
Post by: southerngentuk on October 28, 2013, 08:11:14 PM
Also file a complaint with the FTC, see link in my sig


Title: Re: BFL order cancelled and no refund
Post by: chrono030 on October 28, 2013, 09:33:51 PM
Also file a complaint with the FTC, see link in my sig

I am all for jumping on the BFL hate bandwagon, but have you tried to call them to resolve the issue?


Title: Re: BFL order cancelled and no refund
Post by: HellDiverUK on October 28, 2013, 09:34:08 PM
Well you payed threw paypal, you should follow the instructions in this post to get a refund and forget about the bfl nightmare...


https://bitcointalk.org/index.php?topic=295187.0

Refunds through Paypal haven't worked in weeks.  Believe me, I tried.  Paypal are having none of it.


Title: Re: BFL order cancelled and no refund
Post by: PatMan on October 28, 2013, 10:17:17 PM
Well you payed threw paypal, you should follow the instructions in this post to get a refund and forget about the bfl nightmare...


https://bitcointalk.org/index.php?topic=295187.0

Refunds through Paypal haven't worked in weeks.  Believe me, I tried.  Paypal are having none of it.

Is that right? Holy crap, the one time paypal might actually be able to do something right for the customer & they decide to stop the service......

Nothing new there then. God I hate them.


Title: Re: BFL order cancelled and no refund
Post by: ryanb on October 28, 2013, 10:41:41 PM
I opened a thread on BFL and then emily replied back and they have shipped my order and they sent me a tracking number

the order was over 6 months and paypal didn't help i tried.

But hopefully i will receive them in few days.


Title: Re: BFL order cancelled and no refund
Post by: waltermot321 on October 29, 2013, 01:09:00 AM
I opened a thread on BFL and then emily replied back and they have shipped my order and they sent me a tracking number

the order was over 6 months and paypal didn't help i tried.

But hopefully i will receive them in few days.

Did you use credit card or you have available funds in paypal?


Title: Re: BFL order cancelled and no refund
Post by: cxboyminer on October 31, 2013, 07:41:57 AM
Today i was logging to see where my order is i have placed it on April 11 2013 so i figured i am getting my gear soon

my order was one upgrade jally and one 25gh SC

So today my order showed as cancelled and it is only showing the jally order and not showing anything about the SC

and i checked my paypal/billmelater and there is no refund in any of the accounts.

Any idea what is going on and what should i do guys?



I found this online. The article is quite old, but at least he told the reason why they are late. Well, they tried to explain...

http://www.coindesk.com/butterfly-labs-coo-responds-to-detractors-amid-company-struggles/

Hope it helps.


Title: Re: BFL order cancelled and no refund
Post by: ryanb on October 31, 2013, 03:00:06 PM
they sent me a tracking number saying that they shipped and Emily sent me a private message stating that both devices has shipped

i received my package today and it was only the jally and the 25gh has not been delivered.


Title: Re: BFL order cancelled and no refund
Post by: high110 on November 02, 2013, 01:17:56 PM
Oh man - i feel so bad for you.  Ebay it!!! While you can...I was lucky enough to get my cash back.


Title: Re: BFL order cancelled and no refund
Post by: Radelderth on November 03, 2013, 01:48:21 AM
Oh man - i feel so bad for you.  Ebay it!!! While you can...I was lucky enough to get my cash back.

The one that bought yours would have to ebay it again, we need a stop to this madness!!! close down BFL :P