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Other => Beginners & Help => Topic started by: nekojita on November 28, 2013, 08:48:38 AM



Title: BitStamp - Withdrawal Prohibited
Post by: nekojita on November 28, 2013, 08:48:38 AM
Hi All,

I'm a long timer lurker... I'm having issues with my BitStamp account where I'm unable to withdrawal bitcoin.  I receive the following message in all caps:

"You are not allowed to withdraw bitcoins at the moment."

I've filed a few tickets and its been over 24 hours and still no response... anyone else having or have had similar issues and what did you do to resolve? Thanks.


Title: Re: BitStamp - Withdrawal Prohibited
Post by: venom on December 04, 2013, 03:43:58 PM
Your account may not be verified yet, so check that out first...

Other people, starting from myself - are having serious issues with 6 figures worth of money being held hostage by Bitstamp... if anyone has any helpful information on how to find these people, please share the info


Title: Re: BitStamp - Withdrawal Prohibited
Post by: Anbray on December 04, 2013, 03:45:16 PM
Looks like all the exchange site starting to scam :(


Title: Re: BitStamp - Withdrawal Prohibited
Post by: reannypleas on December 04, 2013, 03:48:25 PM
Looks like all the exchange site starting to scam :(

Not scam, you need to be verified sending ID + utility bill scans


Title: Re: BitStamp - Withdrawal Prohibited
Post by: CHAO on February 20, 2014, 04:05:40 AM
I have the same problem.


"YOU ARE NOT ALLOWED TO WITHDRAW BITCOINS AT THE MOMENT."


I don't know the reason.
I have submit the ticket and wait for the reply.



Title: Re: BitStamp - Withdrawal Prohibited
Post by: membersound on February 20, 2014, 09:58:54 AM
I'm too having the problem (although I was allowed to transfer bitcoins in the past).


Title: Re: BitStamp - Withdrawal Prohibited
Post by: gorgoros on February 20, 2014, 11:37:28 AM
Bitstam are stolen BTC?


Title: Re: BitStamp - Withdrawal Prohibited
Post by: hughht5 on February 20, 2014, 11:39:34 AM
I get this too. I'm fully verified.


Title: Re: BitStamp - Withdrawal Prohibited
Post by: membersound on February 20, 2014, 06:32:28 PM
It's a security constraint due to some phishing mails in the past. They probably just disable bitcoin withdrawals on accounts that multiple withdrawals above a specific threshold.

Mail to security@bitstamp.net and ask them to reenable btc withdrawals, if you can ensure your account is safe and you did not click or receive any phishing mails.

btw: I don't know why they can't just announce this on their new page. But that's just the way it is...


Title: Re: BitStamp - Withdrawal Prohibited
Post by: techgeek on February 20, 2014, 06:49:18 PM
It maybe due to recovering the transaction bug?


Title: Re: BitStamp - Withdrawal Prohibited
Post by: Kiki112 on February 20, 2014, 08:50:22 PM
You need to be verfied to be able to withdraw ;)
if you are I don't know, try contacting the support and see what happens..


Title: Re: BitStamp - Withdrawal Prohibited
Post by: apsvinet on February 21, 2014, 01:47:24 AM
As stated a few times already, It's probably ( most likely ) temporarily disabled for some reason.
Although if that's the case it's peculiar if they haven't informed their users about it already..