Bitcoin Forum

Other => Beginners & Help => Topic started by: ezipaint on November 28, 2013, 10:09:39 PM



Title: Is BTC-e scamming you?
Post by: ezipaint on November 28, 2013, 10:09:39 PM
I've lost $3500 to BTCe.

Have sent a number of wires to them previously with no problem. Now, it's been over 3 weeks with no deposit in my account after sending them money. I have contacted Mayzus Financial Services (Bank Payee for international wires), and they confirm that BTCe has been credited with my deposit.

BTCe refuse to respond to a support ticket raised 2 weeks ago.

I know of at least 10 other people who have not received money from either deposits or withdrawals from BTCe. Over US$70,000 between 3 people whose amounts I know.

I propose, we band together, get as many details for each person: Name date of deposit/withdrawal, amount, copy of SWIFT confirmation from your bank and take it to UK authorities. While BTCe is a Bulgarian company, their banking agent is UK based, so that would be a good place to start.

If you've lost money, please get in touch!  -- btcewatcher@gmail.com

If your're a US citizen, consider: http://www.ic3.gov/faq/default.aspx
 
The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).


  • Q: Can I file a complaint if I am a citizen of the United States but have been victimized by an individual or company outside of the United States?
    If one of the two parties involved is located within the United States, please feel free to file a complaint.



---- UPDATE 24 DECEMBER ----


So, I owe BTCe a big apology.

It turns out that my bank never sent the wire. Crazy, my internet banking shows the transaction as a confirmed fully processed payment. I trust my bank, and never for a second thought they could be the problem.

So - unreserved apology to BTCe. I've made about 7 or 8 transfers to them, and this was the only one that had a problem.

Their customer service however, is appalling. I've spent weeks on end waiting on responses to support tickets, and the responses I have received are largely unhelpful, curt, and misleading (I think this is a language barrier issue).

I spent quite some time at one point thinking they had found my deposit, and were processing it, when in fact they were pointing out that they had already credited the deposit for which I'd supplied an incorrect SWIFT confirmation (Had several deposits for similar amounts sent at roughly the same time). Don't assume you understand what they are telling you in ticket responses, unless it is very clearly spelled out.

With any normal business, I would have expected this drama to perhaps drag into 2, maybe 3 days, given a few of the confusing elements of the problem. BTCe took just about 2 months.

But I no longer think that they're scammers.


Title: Re: Is BTC-e scamming you?
Post by: blofeld69 on November 28, 2013, 10:18:24 PM
Please what is the name and registration number of this Bulgarian company you mention


Title: Re: Is BTC-e scamming you?
Post by: ezipaint on November 28, 2013, 10:28:11 PM
It's all over the net. 1 example here: http://www.coindesk.com/btc-e-bitcoin-exchange-review/


Title: Re: Is BTC-e scamming you?
Post by: belzebut on November 28, 2013, 10:32:11 PM
Hi,


I have the same problem. I deposited almost 10.000 USD 2 weeks ago and I didnt receive my money. I opened several tickets but no answer at all (not even a word).
If they refuse to give our deposits, maybe one day they will run away with our accounts.

They cant hide from us forever!


I can`t find the reason why they refuse give our money!?!


Title: Re: Is BTC-e scamming you?
Post by: blofeld69 on November 28, 2013, 10:37:27 PM
It's all over the net. 1 example here: http://www.coindesk.com/btc-e-bitcoin-exchange-review/

that just says its bulgarian based, no company details or anything, doesn't mean shit. Is there a bulgarian company registered? if there is we can find out directors details etc but I dont think there is one...


Title: Re: Is BTC-e scamming you?
Post by: ezipaint on November 28, 2013, 10:38:54 PM
Email me details asked for above: btcewatcher@gmail.com


Title: Re: Is BTC-e scamming you?
Post by: buggrock on November 28, 2013, 10:44:18 PM
If your going to buy BTC. I recommend you do it thru a US exchange.

Its a big risk your taking. If any of these overseas companies decide to steal your money.

Pretty much nothing can be done about it.

At least if it happens within the states, you could sue them or report it to somebody.


Title: Re: Is BTC-e scamming you?
Post by: ezipaint on November 28, 2013, 10:46:55 PM
Hey Buggrock - you know there are judicial systems in the rest of the world too right? I think a lot of them predate the US one ; )


Title: Re: Is BTC-e scamming you?
Post by: blofeld69 on November 28, 2013, 10:47:34 PM
Nikolay Rozhok
CEO at Mayzus Financial Services Ltd
London, United Kingdom Financial Services

This is the guy who must hold company details for BTC-E.com or his company IS BTC-E.com

But he is trying to say he's nothing to do with fraud perpetrated through his company....

http://www.mayzusfs.com/ru/legal/fraud-prevention

4.       Check out the company or organisation. Never assume a firm wouldn't provide you with information, references, or regulatory contacts unless the information was accurate and reliable, that's precisely what swindlers want you to assume. They know that most people never bother to follow through.
Most victims of fraud contact a regulatory authority or law enforcement agency or the bank/financial institution after they've lost their money in other words when it’s too late. It's far better to make the contact and obtain whatever information is available while they still had their money.


Title: Re: Is BTC-e scamming you?
Post by: tum0r on November 28, 2013, 10:50:28 PM
Thanks for the warningsignals.
Cryptos unite


Title: Re: Is BTC-e scamming you?
Post by: WayTooGosu on November 28, 2013, 10:50:31 PM
If they continue to be unresponsive or ignore you, you should consider taking legal action.


Title: Re: Is BTC-e scamming you?
Post by: CryptoNames on November 28, 2013, 10:51:59 PM
If your going to buy BTC. I recommend you do it thru a US exchange.

Its a big risk your taking. If any of these overseas companies decide to steal your money.

Pretty much nothing can be done about it.

At least if it happens within the states, you could sue them or report it to somebody.


CampBX?


Title: Re: Is BTC-e scamming you?
Post by: xxman on November 29, 2013, 12:29:46 AM
I think it does , i have the same problem i have transferred 4800USD before i have received in 2 days now it has been a week or so and still nothing.
My support tickets are ignored although it has been moderated.
Let me know guys what your next step is.
this is my email
tonybert06@gmail.com, please let me know about your next move.


Title: Re: Is BTC-e scamming you?
Post by: chop_chop on November 29, 2013, 01:30:05 AM
I have been successfully using BTC-e for close to 12 months and have never encountered any problems.


Title: Re: Is BTC-e scamming you?
Post by: Odrec on November 29, 2013, 01:36:34 AM
I have been successfully using BTC-e for close to 12 months and have never encountered any problems.


I haven't had any problems yet either but I haven't withdrawn btc or usd and now I'm a little scared. Have you done that?


Title: Re: Is BTC-e scamming you?
Post by: genexerc on November 29, 2013, 01:55:45 AM
I have same situation. My money is on hold and no one answers at support.

But as I noticed now is changing times for crypto and btc-e growing very fast. Things need time to stabilize.

Anyway I found interesting statement on that page: https://btc-e.com/page/1

Identity verification
Required in case you choose to load your account by wire transfer.To comply with AML/CTF recommendations, we require our clients to verify identity by providing scanned copy of ID and scanned copy of utility bill or a bank statement which should not be older then 6 month. Copy should be in good resolution and colored.
 Please note the funds will be on hold untill the identity is verified.



Looks like I need to supply verification information to process my deposit but at current state site have no functionality to identity check. And not enought people to manually process tons of support tickets.

I think its good idea to wait until site stabilizes.

Just look under the chat: Users: 10948 Bots: 680! 10k people!

I work in software engineering too. Its really hard. When I imagine how much work have CREATORS to do and how many problems they have - I relax and ready to wait. Maybe they need to hire some people to produce HQ service?

I want to hear voice of young woman telling me that everything is ok and my deposit pending  :)


Title: Re: Is BTC-e scamming you?
Post by: Crystallas on November 29, 2013, 07:34:40 AM
Nope. I have made dozens of transactions to and from. BTCe and USD. All of them went through. Recent transactions were good as well. The only issues I have ever had, were some delays in the past, but not so much now. Everything works 100% as expected.


Title: Re: Is BTC-e scamming you?
Post by: desper on November 29, 2013, 09:00:10 AM
I have used btc-e without problems (deposit USD via Swift, deposit and withdraw btc and ltc). Now I want to withdraw cash.

How long has it taken you to receive USD or EUR from btc-e via Swift transfer? Does it normally take longer than a week?


Title: Re: Is BTC-e scamming you?
Post by: GigaCoin on November 29, 2013, 09:23:53 AM
Sorry to hear that, it's really unfortunate.

I've stayed away from depositing USD to BTC-E for this reason, there are too many similar cases of missing USD either deposit or withdrawals. But at the same time it seems that a lot of people had no problems at all with BTC-e.

My problem with BTCe is that they aren't transparent. There isn't much info about them, about the ownership. Despite being the 3rd largest bitcoin exchange there are no press interviews with the owners, etc. It just feels like a shady operation and their growth has been mainly fueled by lack of options after mtgox's demise.

I do hope you are able to get your money back, don't give up on emailing their support until you receive a reply from them.


In my opinion Bitstamp & Kraken seem to be the only 100% legit Bitcoin exchanges at the moment.


Title: Re: Is BTC-e scamming you?
Post by: utuxia on November 29, 2013, 09:24:57 AM
i have to say i haven't had any problems in 3 months. But i don't deal with fiat over there. only crypto.

thanks for the heads up though to mitigate any risk i'm moving my coins off btc-e. they could disappear into the night without so much as a warning.

thank you.

ps - i would *not* give these people my identity for verification either. That is just asking for it.


Title: Re: Is BTC-e scamming you?
Post by: utuxia on November 29, 2013, 09:26:27 AM
In my opinion Bitstamp & Kraken seem to be the only 100% legit Bitcoin exchanges at the moment.

I think there are others. Cryptsy is US-based and seems legit. A lot more listed at http://tradeli.st too.


Title: Re: Is BTC-e scamming you?
Post by: medUSA on November 29, 2013, 09:44:33 AM
It seems problems arise when dealing with fiat. What about not withdrawing USD, just cryptos?
If I were to use BTC-e only for LTC/NMC into BTC, would I be able to transfer BTC out quickly without issues?


Title: Re: Is BTC-e scamming you?
Post by: utuxia on November 29, 2013, 09:52:44 AM
It seems problems arise when dealing with fiat. What about not withdrawing USD, just cryptos?
If I were to use BTC-e only for LTC/NMC into BTC, would I be able to transfer BTC out quickly without issues?

I take a worst case outlook. Like the FBI shuts them down or they simply decide to run off with everyone's coins.

In that case, there is no notice. So no, you wouldn't be able to get your cryptos out either.

Its safer to store locally in your wallet and back your wallet up offsite.


Title: Re: Is BTC-e scamming you?
Post by: skleven on November 29, 2013, 10:38:12 AM
I`m mining FTC and LTC, and send all my coins to btc-e. I get cash in hand every day from btc-e. Around $100-$200 every day, to OKpay. I have been doing this the past 8months with no problem at all. But it seems like the problem occur when larger amounts is transfered, so that`s why i continiue to withdraw every day.

(knock on hard wood)


Title: Re: Is BTC-e scamming you?
Post by: razorfishsl on November 29, 2013, 10:43:18 AM
I'm starting to get a bit worried about the number of slightly dodgy Eastern European companies requesting  'identification"

There is just no mention of what security these people have in place to prevent the loss of 'identity documents passports/ID cards/ Address proofs"
It is just too easy for unregistered companies to be asking for such documentation on the grounds that they need it for 'legal' reasons.
If they are so pro-active about legal compliance , then why can no details be found about their OWN registration of documents?



Title: Re: Is BTC-e scamming you?
Post by: razorfishsl on November 29, 2013, 10:46:49 AM
It seems problems arise when dealing with fiat. What about not withdrawing USD, just cryptos?
If I were to use BTC-e only for LTC/NMC into BTC, would I be able to transfer BTC out quickly without issues?

They have plans for ID requests for ALL withdrawals including ALT coins…..


Title: Re: Is BTC-e scamming you?
Post by: utuxia on November 29, 2013, 10:47:25 AM
I'm starting to get a bit worried about the number of slightly dodgy Eastern European companies requesting  'identification"

There is just no mention of what security these people have in place to prevent the loss of 'identity documents passports/ID cards/ Address proofs"
It is just too easy for unregistered companies to be asking for such documentation on the grounds that they need it for 'legal' reasons.
If they are so pro-active about legal compliance , then why can no details be found about their OWN registration of documents?



exactly. that doesn't inspire much confidence. infact i'm moving all my balances OFF of btc-e and only keeping trade money.


Title: Re: Is BTC-e scamming you?
Post by: utuxia on November 29, 2013, 10:52:09 AM
It seems problems arise when dealing with fiat. What about not withdrawing USD, just cryptos?
If I were to use BTC-e only for LTC/NMC into BTC, would I be able to transfer BTC out quickly without issues?

They have plans for ID requests for ALL withdrawals including ALT coins…..

well shit. now i'm definitely moving them out. like tonight. btc too.


Title: Re: Is BTC-e scamming you?
Post by: ezipaint on November 29, 2013, 10:57:20 AM
Hi Everyone, we're getting a lot of interest in this post, and a lot of people emailing me.

Please - email me your name, date of deposit/withdrawal, amount, copy of SWIFT confirmation from your bank.

We need all this information to hand over to the authorities. Partial lots of information won't make it into our file.

Also, please help publicise this post.

If you've lost money, please get in touch!  --


MOD NOTE:
Email address removed, 99% chance it's a scam


Title: Re: Is BTC-e scamming you?
Post by: munka on November 29, 2013, 10:57:37 AM
I've not had issues with them, though I don't use it as a coin store. Nobody should store coins online, period. Aside from the idiocy in the trollbox, it's been just fine to use.

Best bet in my opinion is only keep enough online for trades. Get a second pc, keep it offline and backup your wallet there as needed. And of course, keep more than one copy in multiple locations in case of something awful, like a house fire etc.

And no offence, but asking people to email you is rather red flag. I do hope if people are in fact sending you information that they are using throwaway emails to do this.


Title: Re: Is BTC-e scamming you?
Post by: BiOS on November 29, 2013, 11:04:23 AM
Actually, why is the BTC/$ value on BTC-e so far below the BTC/$ value on MtGox?

The difference is about 200 $ at the moment.     


Title: Re: Is BTC-e scamming you?
Post by: utuxia on November 29, 2013, 11:05:29 AM
Hi Everyone, we're getting a lot of interest in this post, and a lot of people emailing me.

Please - email me your name, date of deposit/withdrawal, amount, copy of SWIFT confirmation from your bank.

We need all this information to hand over to the authorities. Partial lots of information won't make it into our file.

Also, please help publicise this post.

If you've lost money, please get in touch!  -- btcewatcher@gmail.com

DO NOT DO THIS. YOU REALLY HAVE NO IDEA WHO THE OP IS.
Follow up with proper authorities directly like he suggests.


Title: Re: Is BTC-e scamming you?
Post by: DamageX on November 29, 2013, 11:05:43 AM
Damn, this isn't very encouraging. Just opened an account with them... :(


Title: Re: Is BTC-e scamming you?
Post by: utuxia on November 29, 2013, 11:07:56 AM
Damn, this isn't very encouraging. Just opened an account with them... :(

i think its safe for money in, trade, money out. but do not store there and don't keep much there.


Title: Re: Is BTC-e scamming you?
Post by: ezipaint on November 29, 2013, 11:10:23 AM
Hi Everyone, we're getting a lot of interest in this post, and a lot of people emailing me.

Please - email me your name, date of deposit/withdrawal, amount, copy of SWIFT confirmation from your bank.

We need all this information to hand over to the authorities. Partial lots of information won't make it into our file.

Also, please help publicise this post.

If you've lost money, please get in touch!  -- btcewatcher@gmail.com

DO NOT DO THIS. YOU REALLY HAVE NO IDEA WHO THE OP IS.
Follow up with proper authorities directly like he suggests.

Well, not much I could do with the information I don't think...

Do you think the proper authorities are more likely to listen to someone who has lost a few thousand, being scammed on the internet, or someone with a dossier of scammed victims amounting to millions in losses?


Title: Re: Is BTC-e scamming you?
Post by: utuxia on November 29, 2013, 11:12:26 AM
well, maybe not. but you'd be an idiot if you randomly sent your personal information and bank account info to a stranger on the internet.


Title: Re: Is BTC-e scamming you?
Post by: RudiG on November 29, 2013, 11:14:21 AM
I, personaly, didnt hear so much good things about btc-e ...i think at the moment cryptsy is the only one you can trust...


Title: Re: Is BTC-e scamming you?
Post by: LuciferZero on November 29, 2013, 11:16:35 AM
I made 2 SEPA deposit to BTC-e , got it after 24h on the online account each time. Sent ID scans, they removed the money hold asap. Just sent cryptos out - all went OK.

I guess they're having troubles following the increasing amount of users and dealing with transfer problems...


Actually, why is the BTC/$ value on BTC-e so far below the BTC/$ value on MtGox?

The difference is about 200 $ at the moment.     
interesting explanation here :
http://www.coindesk.com/mt-gox-bitcoin-exchange-review/ (http://www.coindesk.com/mt-gox-bitcoin-exchange-review/)




Title: Re: Is BTC-e scamming you?
Post by: btcstyle on November 29, 2013, 11:17:49 AM
edit: let everyone fend for themselves.


Title: Re: Is BTC-e scamming you?
Post by: ezipaint on November 29, 2013, 11:19:43 AM
I made 2 SEPA deposit to BTC-e , got it after 24h on the online account each time. Sent ID scans, they removed the money hold asap. Just sent cryptos out - all went OK.

I guess they're having troubles following the increasing amount of users and dealing with transfer problems...


Actually, why is the BTC/$ value on BTC-e so far below the BTC/$ value on MtGox?

The difference is about 200 $ at the moment.     
interesting explanation here :
http://www.coindesk.com/mt-gox-bitcoin-exchange-review/ (http://www.coindesk.com/mt-gox-bitcoin-exchange-review/)




No, this is nothing about money holds. Money holds appear in your account.

People have gone for weeks and weeks on end with money vanishing, and support appear to have been instructed to ignore tickets raised in relation to these thefts.


Title: Re: Is BTC-e scamming you?
Post by: utuxia on November 29, 2013, 11:23:13 AM
PROTIP noobs. I've seen this guy all over TrollBOX on BTC-E and Cryptsy.

eMail is used to brute force your dumb ass security question of where do you Live and what color is your car (that your dumb ass posts to faceBook).

edit: mild social engineering skills and you're in the money. ya'll need jesus.

ya don't say. wait, you mean he can read my facebook page? I thought it was private!!


Title: Re: Is BTC-e scamming you?
Post by: ezipaint on November 29, 2013, 11:26:08 AM
PROTIP noobs. I've seen this guy all over TrollBOX on BTC-E and Cryptsy.

eMail is used to brute force your dumb ass security question of where do you Live and what color is your car (that your dumb ass posts to faceBook).

edit: mild social engineering skills and you're in the money. ya'll need jesus.

On BTCe. Never visit cryptsy.

Any concerns - open a new disposable gmail account, and email me from there.

Can jesus get our money back? What's his phone number?


Title: Re: Is BTC-e scamming you?
Post by: bitnpieces on November 29, 2013, 11:38:09 AM
"Hi Everyone, we're getting a lot of interest in this post, and a lot of people emailing me.

Please - email me your name, date of deposit/withdrawal, amount, copy of SWIFT confirmation from your bank.

We need all this information to hand over to the authorities. Partial lots of information won't make it into our file.

Also, please help publicise this post.

If you've lost money, please get in touch!  -- btcewatcher@gmail.com."



Is this guy for real, you opened an account no time ago and start asking for details like this, to a Gmail account no less!

Obvious scammer


I've reported you hopefully no noobs do take your bait


Title: Re: Is BTC-e scamming you?
Post by: blofeld69 on November 29, 2013, 11:38:28 AM
It seems problems arise when dealing with fiat. What about not withdrawing USD, just cryptos?
If I were to use BTC-e only for LTC/NMC into BTC, would I be able to transfer BTC out quickly without issues?

They have plans for ID requests for ALL withdrawals including ALT coins…..


of course they do, so they can duck dodge and hide behind the veil of bullshit they are creating to delay/lose payments


Title: Re: Is BTC-e scamming you?
Post by: Domenic91 on November 29, 2013, 12:16:51 PM
Actually, why is the BTC/$ value on BTC-e so far below the BTC/$ value on MtGox?

The difference is about 200 $ at the moment.     


This question is interesting me, too.
I´ve tried btc-e.com for the first time yesterday.
It took over 18 hours the deposit some bitcoins, even after it was confirmed over 16 times.
But eventually everything worked.
But to buy alt-coins cryptsy is a little bit cheaper, isn't it?
Why is that?

Which one of the two do you prefer?

Sincerely,Domenic


Title: Re: Is BTC-e scamming you?
Post by: blofeld69 on November 29, 2013, 12:27:58 PM
wish I could believe you Domenic, but anyone coming out in support of these scammers needs to be taken with a pinch of salt, especially as this is your first and only post

mr btc-e.com, who i know is a member on this board, and obviously reading this thread as it concerns your business, why are you so silent? why not come and defend your reputation, tell us who you are, where your offices are, your company details, all normal stuff that any company who reporting they are turning over so much money would have no problem providing unless.....ITS A SCAM

stop using these sock puppets its not fooling anyone anymore :-)


Title: Re: Is BTC-e scamming you?
Post by: XBBlade on November 29, 2013, 12:54:11 PM
wish I could believe you Domenic, but anyone coming out in support of these scammers needs to be taken with a pinch of salt, especially as this is your first and only post

mr btc-e.com, who i know is a member on this board, and obviously reading this thread as it concerns your business, why are you so silent? why not come and defend your reputation, tell us who you are, where your offices are, your company details, all normal stuff that any company who reporting they are turning over so much money would have no problem providing unless.....ITS A SCAM

stop using these sock puppets its not fooling anyone anymore :-)

If BTC-e can't be trusted, nothing can't be anymore and the Bitcoin will crash eventually.

I pray for BTC-e not to be scam, but you sound a bit paranoid thinking that BTC-e dude is watching this forum..


Title: Re: Is BTC-e scamming you?
Post by: blofeld69 on November 29, 2013, 01:21:50 PM

oh yeah he is here all the time...in between sock puppets of course

https://bitcointalk.org/index.php?action=profile;u=33012


Title: Re: Is BTC-e scamming you?
Post by: medUSA on November 29, 2013, 06:33:05 PM
It seems problems arise when dealing with fiat. What about not withdrawing USD, just cryptos?
If I were to use BTC-e only for LTC/NMC into BTC, would I be able to transfer BTC out quickly without issues?

They have plans for ID requests for ALL withdrawals including ALT coins…..

Thanks! I better avoid BTCe then, in case they request ID verification when i have cryptos stuck there
Cos no way am I going to send them my passport scan.


Title: Re: Is BTC-e scamming you?
Post by: coindeck on November 29, 2013, 06:45:45 PM
Send some BTC to btc-e two days ago and it still hasn't been credited to my account. A smaller transaction worked the same day.

The transaction which wasn't credited didn't include a transaction fee (by accident, bitcoin-qt simply didn't ask me for the first time). Anyway the transaction came through after a few hours and received almost 300 confirmations in the meantime. Up to now, nothing got credited to my account.

The support just ignores my ticket. Starts to make me little nervous, 0.5 BTC is alot for me. :-\


Title: Re: Is BTC-e scamming you?
Post by: Faince1985 on November 29, 2013, 07:10:32 PM
BTC-E has many complaints regarding things like that in the previous period. maybe they have an issue with there banking partners and software?


Title: Re: Is BTC-e scamming you?
Post by: mitdrissia on November 29, 2013, 07:22:14 PM
Wow,

i wanted to use them too but now i would think twice before i send my money to them. thanks

So which exchange sites are secure? mt gox, scryptsy?


Title: Re: Is BTC-e scamming you?
Post by: invisibo on November 30, 2013, 04:21:27 PM
I also miss my money since more than 15 days!!  >:( ??? >:(
I did write them many times, but get no answere!

One more think makes me feel strange, i saw they use chat-bots to manipulate
the market there! I mean that some user manipulate the chat, ok! - but the admin`s!?!
Thats realy not ok and just show the way they are!

I realy feel worry about my money! If btc-e read this, please contact me to solve this Problem!



Title: Re: Is BTC-e scamming you?
Post by: Lizard on November 30, 2013, 04:49:08 PM
BTC-e stole GBP1500 from me after I made a deposit via SEPA.


Title: Re: Is BTC-e scamming you?
Post by: stormlighter on November 30, 2013, 04:55:26 PM
BE AWARE OF POSSIBLE SCAMMER WITH MULTIPLE SUCKPUPPETS


Title: Re: Is BTC-e scamming you?
Post by: BTCNations on November 30, 2013, 05:04:54 PM
I had problems with btc-e withdrawing funds, but it resolved in 4 days.


Title: Re: Is BTC-e scamming you?
Post by: Gress on November 30, 2013, 05:25:27 PM
But all sites are asking for ID and utility bill

I have not found any sote that doesnt


Title: Re: Is BTC-e scamming you?
Post by: coindeck on November 30, 2013, 07:07:57 PM
Send some BTC to btc-e two days ago and it still hasn't been credited to my account. A smaller transaction worked the same day.

The transaction which wasn't credited didn't include a transaction fee (by accident, bitcoin-qt simply didn't ask me for the first time). Anyway the transaction came through after a few hours and received almost 300 confirmations in the meantime. Up to now, nothing got credited to my account.

The support just ignores my ticket. Starts to make me little nervous, 0.5 BTC is alot for me. :-\
btc-e resolved my issue a few minutes ago. My BTC was funded.


Title: Re: Is BTC-e scamming you?
Post by: palomint on November 30, 2013, 08:09:45 PM
Want easy conversion to BTC?  The Mt. Gox hoops and btc-e delay stories scare me.  Coinbase is in the US, and seems to be the easiest.  Just cashed out 0.5BTC, they say it will be in my account on Monday.  It's my first transaction with them, so who knows, maybe it will all go to crap.


Title: Re: Is BTC-e scamming you?
Post by: cashnone on November 30, 2013, 10:54:02 PM
I sent them $60,000+ on the 25th. I have not had any holds on my account, I finally got a support ticket answered yesterday  saying,

Quote
Hello! Your credentials are accepted. After checking by our finance department, your account will be unhold automatically.
IMPORTANT INFORMATION.The time of verification of documents takes 5 days. During the time of a check, questions are not accepted, and ticket will be closed automatically. We hope for your understanding.

Здpaвcтвyйтe! Baши дoкyмeнты пpиняты. Пocлe пpoвepки нaшим финaнcoвым oтдeлoм вaш aккayнт бyдeт paзмopoжeн aвтoмaтичecки.

BAЖHO! Bpeмя пpoвepки дoкyмeнтoв зaнимaeт 5 днeй. Boпpocы в тeчeнии вpeмeни пpoвepки нe пpинимaютcя и вaш тикeт бyдeт зaкpыт aвтoмaтичecки ! Haдeeмcя нa вaшe пoнимaниe.

Now I can't submit any more tickets, the option isnt there... I will let you guys know if it gets credited.


Title: Re: Is BTC-e scamming you?
Post by: utuxia on November 30, 2013, 11:09:04 PM
Why are  non-us based exchanges asking for ID verification? especially anonymous ones run out of Russia or Bolivia or wherever it is.


Title: Re: Is BTC-e scamming you?
Post by: ArthurK on December 01, 2013, 12:00:28 AM
Why are  non-us based exchanges asking for ID verification? especially anonymous ones run out of Russia or Bolivia or wherever it is.
They need it for the banks, when someone is wiring the money. Banks are still highly regulated and searching for money laundering.


Title: Re: Is BTC-e scamming you?
Post by: cashnone on December 01, 2013, 01:06:39 AM
As to my last post, has anyone ever deposited money and not have a hold, your account simply doesn't say anything, sent them 60k+....still nothing. How long should I wait, they did say give them 5 days after i submitted my ID.


Title: Re: Is BTC-e scamming you?
Post by: edgar on December 01, 2013, 01:29:44 AM
unable to make a support ticket - site says email or password is incorrect.

been waiting 7-8 hrs for a withdrawal.

had similar issues with Mt.Gox but it was easy to contact them and sorted in a few days.

Not sure what to do here...


Title: Re: Is BTC-e scamming you?
Post by: edgar on December 01, 2013, 02:02:14 AM
I had problems with btc-e withdrawing funds, but it resolved in 4 days.

what steps did you take to get your case resolved?

PM Sent;

hello btc-e.com

i am having difficulty withdrawing from your site.

zero emails sent to me despite 'resending'   

zero confirmations on the blockchain

i am unable to provide a support ticket due to 'wrong email/password' (which is actually not wrong)

received 2 replies from non-receiving sites' ticket support within 15 minutes...


please forward any information that will solve this issue.

regards,

Ed


Title: Re: Is BTC-e scamming you?
Post by: MGeegs on December 01, 2013, 03:23:11 AM
I haven't had any problems with BTC-e, mind you I don't have a lot in there. It does seem a bit dodgy.


Title: Re: Is BTC-e scamming you?
Post by: Cefalu on December 01, 2013, 09:01:48 AM
As to my last post, has anyone ever deposited money and not have a hold, your account simply doesn't say anything, sent them 60k+....still nothing. How long should I wait, they did say give them 5 days after i submitted my ID.

yes, thats my deal. 10k.....is where? oh, you need to send us the SWIFT transaction record... <wait for days> .... oh, maybe you need to see who else besides us is
holding your money ...<time passes> .... <more time>........a bunch of non-response..... checking w/ my bank.......sending in Russian.... contacting them in more ways
they ignore.......
and so on.
Nothing shows up in the account and I know damn well they have it.

Let us know if you become one of the lucky ones who gets their fundage, please do.


Title: Re: Is BTC-e scamming you?
Post by: Mapple on December 01, 2013, 10:20:56 AM
EDIT:

WARNING, THE OP IS A POTENTIAL SCAMMER / CON ARTIST.  DON'T send the email or lick on the ic3.gov.  IT'S http://www.ice.gov/ NOT ic3.gov.

YOU HAVE BEEN WARNED.

Quote
The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI), the National White Collar Crime Center (NW3C), and the Bureau of Justice Assistance (BJA).

Quote
The IC3 gives the victims of cyber crime a convenient and easy-to-use reporting mechanism that alerts authorities of suspected criminal or civil violations.

Quote
This site provides lots of useful options to report cyber crimes and potential phishing scams. Highly trustworthy.

- https://www.mywot.com/en/scorecard/ic3.gov

Quote
The IC3 was established as a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C) to serve as a means to receive Internet related criminal complaints and to further research, develop, and refer the criminal complaints to federal, state, local, or international law enforcement and/or regulatory agencies for any investigation they deem to be appropriate. The IC3 was intended, and continues to emphasize, serving the broader law enforcement community to include federal, as well as state, local, and international agencies, which are combating Internet crime and, in many cases, participating in Cyber Crime Task Forces.

Since its inception, the IC3 has received complaints crossing the spectrum of cyber crime matters, to include online fraud in its many forms including Intellectual Property Rights (IPR) matters, Computer Intrusions (hacking), Economic Espionage (Theft of Trade Secrets), Online Extortion, International Money Laundering, Identity Theft, and a growing list of Internet facilitated crimes. Since June 2000, it has become increasingly evident that, regardless of the label placed on a cyber crime matter, the potential for it to overlap with another referred matter is substantial. Therefore, the IC3, formerly known as the Internet Fraud Complaint Center (Internet Fraud Complaint Center), was renamed in October 2003 to better reflect the broad character of such matters having an Internet, or cyber, nexus referred to the IC3, and to minimize the need for one to distinguish "Internet Fraud" from other potentially overlapping cyber crimes.

- http://www.ic3.gov/about/default.aspx

ic3 mentioned on FBI website: http://www.fbi.gov/news/pressrel/press-releases/ic3-2012-internet-crime-report-released

ice.gov is actually a website for the United States Immigration and Customs Enforcement.

I'd also like to point out that all .gov websites are trustworthy, since they're all registered by the United States government. A regular citizen cannot register a .gov domain. You can read more about that on Wikipedia: http://en.wikipedia.org/wiki/.gov


Title: Re: Is BTC-e scamming you?
Post by: cashnone on December 01, 2013, 05:40:45 PM
As to my last post, has anyone ever deposited money and not have a hold, your account simply doesn't say anything, sent them 60k+....still nothing. How long should I wait, they did say give them 5 days after i submitted my ID.

yes, thats my deal. 10k.....is where? oh, you need to send us the SWIFT transaction record... <wait for days> .... oh, maybe you need to see who else besides us is
holding your money ...<time passes> .... <more time>........a bunch of non-response..... checking w/ my bank.......sending in Russian.... contacting them in more ways
they ignore.......
and so on.
Nothing shows up in the account and I know damn well they have it.

Let us know if you become one of the lucky ones who gets their fundage, please do.

They responded today when I asked about why there is no hold in my account this is what they said.
Quote
Hello! Please send full details of the transfer to check+ scan and screenshots.


Ill keep everyone updated but they are now being responsive, so im hoping It goes well.


Title: Re: Is BTC-e scamming you?
Post by: edgar on December 02, 2013, 11:26:29 PM
Your request has been received
We have received your request and our team will get back to you shortly. You can log in to the helpdesk to review the status of your request, or check your email for further updates.

General Information   
 
Ticket ID    #CTG-718-27390


Title: Re: Is BTC-e scamming you?
Post by: ezipaint on December 03, 2013, 10:28:53 PM
Update:

I have just had a response from BTCe, giving me the date and amount of my deposit.

I haven't seen anything at all that says 'hold' on my account, but on the off chance, I sent them a copy (via support ticket) of a bank statement. Got a response 20 minutes later.

Nothing credited to my account yet, but I'm a lot more hopeful now! Try doing this if you haven't already. Looks like it might work.

Terrible customer service if this is the issue, but at least now there might be a bit of hope!


Title: Re: Is BTC-e scamming you?
Post by: PeerCoins21 on December 03, 2013, 10:29:56 PM
Ouch sorry to hear that, hopefully everything will get resolved.


Title: Re: Is BTC-e scamming you?
Post by: cashnone on December 04, 2013, 12:18:10 AM
I got a reply as well asking me to wait 2 more days. This was last night. Lets see what happens.


Title: Re: Is BTC-e scamming you?
Post by: CoinName.bit on December 04, 2013, 02:18:55 AM
BTC-e is shady in other ways as well. A few weeks ago they announced they were going to de-list TRC and FTC because of low volume, which naturally caused a panic sell-off. Within two hours they backpedaled on FTC and said they made a mistake and they weren't going to de-list FTC. Lots of people lost lots of money over that one. They have since backpedaled on TRC as well. A bad part about the whole fiasco is that instead of posting a news update with some kind of explanation, they just deleted the original news announcement entirely and pretended like the whole thing never happened.


Title: Re: Is BTC-e scamming you?
Post by: descom on December 04, 2013, 10:57:51 AM
As to my last post, has anyone ever deposited money and not have a hold, your account simply doesn't say anything, sent them 60k+....still nothing. How long should I wait, they did say give them 5 days after i submitted my ID.

yes, same case also, deposited money and not have a hold, my account simply doesn't say anything, but my case is ,i sent on 8/11/2013 from my country Malaysia, then i check with my bank says that the money had received on 11/11/2013. i had sent many ticket but got no reply. Today i submit a new ticket with all the scan swift record and my proof of identity,see got any answer or not.


Title: Re: Is BTC-e scamming you?
Post by: efodix on December 04, 2013, 11:12:35 AM
First time I've sent them money it got stuck on hold from my bank. They called me to ok the transaction, which I did. Then, a week later I still didn't get my money. I contacted the tech support, which could barely speak english, and told them about the issue. After something like 3 days of misunderstandings, they finally asked for swift and some other stuff. Five more days of nothing, than two more days of complaints and the money finally showed up! After that it was locked on my account, but that got sorted out fairly quickly.

Next time I got the money real fast, in something like 2 days. So I think they're just disorganized and amateurish, like most btc services are. Just be persistent and you should get the thing sorted out. But be aware that it might take weeks. Also their cash withdrawal fee is something like 150$.


Title: Re: Is BTC-e scamming you?
Post by: michaelhampton on December 04, 2013, 01:53:04 PM
i tried using their service, but when i open a ticket and ask for support, they replied in russian? Automatic response? spambot?


Title: Re: Is BTC-e scamming you?
Post by: Altcoinfuture on December 04, 2013, 01:59:57 PM
I also deposited an amount of USD 600 to my BTC-E account.
It has been 2.5 weeks and it still hasnt showed up.
I already send out 3 tickets and was asked for payment details a week ago.
I replied but havent heard anything from them since then.
Whats the best thing to do now?


Title: Re: Is BTC-e scamming you?
Post by: DeboraMeeks on December 04, 2013, 02:25:21 PM
Why are  non-us based exchanges asking for ID verification? especially anonymous ones run out of Russia or Bolivia or wherever it is.
They still require ID verification for any payment there bank sees as suspicious for anything from fraud and hacked accounts to money laundring,Banks have limits regarding privacy wherever they are located.
also btc-e itself might be asking for those to avoid possible chargebacks if the accounts were fake.


Title: Re: Is BTC-e scamming you?
Post by: infamousrev on December 04, 2013, 02:28:52 PM
Hopefully it will not be closed down, it seems like a good market place


Title: Re: Is BTC-e scamming you?
Post by: fastsports on December 04, 2013, 03:35:22 PM
For me btc-e is a very good market. never had any problems.


Title: Re: Is BTC-e scamming you?
Post by: marshcat on December 04, 2013, 03:37:19 PM
For purely trading and sending crypto, btc-e is great. For anything involving fiat I generally stay away.


Title: Re: Is BTC-e scamming you?
Post by: niothor on December 04, 2013, 03:39:47 PM
I used them in the past , had a a delay once , correlated with some posts on this forum about people having trouble with them so I stopped using them
No bad experience with them but they are a bit shady.


Title: Re: Is BTC-e scamming you?
Post by: Skelkald on December 04, 2013, 03:43:44 PM
I think theres the reason the price there are bewlow adverage


Title: Re: Is BTC-e scamming you?
Post by: feebs on December 04, 2013, 03:49:49 PM
YES

i consider myself scammed of my $2000

i opened a btc-e account, saw okpay as the lowest cost option to fund my account (big mistake) so i used okpay, opened an okpay account, then i sent my wire transfer of $2000 - that was 30 days ago as of this writing, i still do not have my money

i repeatedly asked about my wire transfer where it is what is the status i got 2 vague responses that their finance dept is checking.....etc.. not telling me anything concrete, okpay have since stopped answering my support tickets, their tel. no. is an answering machine, their address in british virgin island - out of reach for a scammed customer like me

i posted complaints in forum.okpay.com and they immediately delete my complaints, so are other old complaints i read before i place my complaint, they cleaned up their forum from any complaints every hour i think since i place a post there

now having experienced okpay, i ask a question, why is it an option in btc-e, this scammer company an option to deposit in btc-e, then i stumbled today on this article http://www.coindesk.com/btc-e-exchange-banking-issues/

this article basically tells me to give up already on my money its gone

now for additional info based on my small experience on bitcoin - okpay is used by both btc-e.com and mtgox.com

i'm surprise this scammer company okpay used by mtgox as an option to deposit

i also noticed mywot.com is easily manipulated by the army of okpay to give okpay a green color when you use mywot - mywot is useless if you want to check the reputation of companies like okpay

probably after a few months, okpay will change their name, since its army cannot fix anymore all the negative post out there


Title: Re: Is BTC-e scamming you?
Post by: cashnone on December 04, 2013, 06:08:12 PM
Guys, today after so many tickets my account was credited!!! I got my money credited!!!!!!!!!!!!!!


Title: Re: Is BTC-e scamming you?
Post by: btc-e.com on December 05, 2013, 01:54:22 AM
Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.


Title: Re: Is BTC-e scamming you?
Post by: cactusthinking on December 05, 2013, 02:19:31 AM
I tried to deposit $1000+ to btc-e through egopay on 2nd Jan. Monday ,  the money on egopay account is successfully sent to btc-e's account, but didn't appear in my btc-e account. I raised ticket to the support site,but currently I still didn't get any replies, it's more than 72 hours. Have you encountered this kind of issue, Guys?


Title: Re: Is BTC-e scamming you?
Post by: cactusthinking on December 05, 2013, 02:26:34 AM
Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

Can you please help to look at it?  it's more than 72 hours, didn't get any reply. the ticket number is #IGJ-368-15949

Thanks in advance.


Title: Re: Is BTC-e scamming you?
Post by: descom on December 05, 2013, 02:52:43 AM
Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

ok. Can u check this for me. Details of Payment: FFC ACC.9311.23440 ACC ID S165361E
i had sent all the document record, hope can get reply from btce. Thanks.


Title: Re: Is BTC-e scamming you?
Post by: descom on December 05, 2013, 02:59:28 AM
This is my ticket number #GLB-742-93225.


Title: Re: Is BTC-e scamming you?
Post by: amdcpus on December 05, 2013, 03:25:22 AM
thanks for the warning.


Title: Re: Is BTC-e scamming you?
Post by: btchaver on December 05, 2013, 06:47:16 AM
It took three days for them to recieve a transaction from mtgox for me and i lost big time when ltc was going up now out of thousands of ltc i could have purchased and no one cares or takes responsiblity plus btce was not very cooperative in their emails and didnt want to help not really either way its allright it lost money theres not much i can do about it.  One thing about mtgox or btce or any of the btc exchanges they have no phone support only email and what is your recourse they dont even have an address to file a complaint or take legal action your just basically screwed.  Too bad i hate to be the one to say it but theres no legal way to do it its a gamble i guess.


Title: Re: Is BTC-e scamming you?
Post by: johncclarke on December 05, 2013, 08:24:32 AM
Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

I believe I have filled in everything correctly when I made the payment because I copy/pasted everything from the wire transfer information. I've been waiting since 14 November for my deposit... support has not responded once and I keep on having to reply to keep the ticket open.

Please get them to have a look at ticket #TKZ-341-25068


Title: Re: Is BTC-e scamming you?
Post by: btc-e.com on December 05, 2013, 10:44:47 AM
Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

Can you please help to look at it?  it's more than 72 hours, didn't get any reply. the ticket number is #IGJ-368-15949

Thanks in advance.

#184746949   +XXXX.XX USD   Manual deposit egopay   
05.12.13
14:44:19


Title: Re: Is BTC-e scamming you?
Post by: descom on December 05, 2013, 10:58:06 AM
Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

Can you please help to look at it?  it's more than 72 hours, didn't get any reply. the ticket number is #IGJ-368-15949

Thanks in advance.

#184746949   +XXXX.XX USD   Manual deposit egopay   
05.12.13
14:44:19

Can u check for me also, This is my ticket number #GLB-742-93225.


Title: Re: Is BTC-e scamming you?
Post by: bryant.coleman on December 05, 2013, 11:34:54 AM
I am using BTC-E for more than a year now. Never had a problem with them. Even the support tickets were answered in time. May be right now they are experiencing too much work load.


Title: Re: Is BTC-e scamming you?
Post by: kaliso2013 on December 05, 2013, 08:12:26 PM
i have sent 2000$ to BTC-e 10 days ago ticket #TNF-484-81445
i uploaded all my documents all the receipts adress proof everything and i dont get any reply from support for one week now
first they sayd they will check the documents and then they just stop replying to me at all


Title: Re: Is BTC-e scamming you?
Post by: ezipaint on December 06, 2013, 12:52:09 AM
Update:

I thought that BTCe had located my deposit and were taking it off hold.

This wasn't the case. They were referring to a another deposit I had made several days previously, so I'm no further ahead, 1 month and money still missing.

Mr BTCe.com, if you're looking at this, my ticket: #UMP-837-42211

All fields were entered correctly in the wire transfer - exactly the same as the previous 6 deposits I have made.


Title: Re: Is BTC-e scamming you?
Post by: Doublelucky on December 06, 2013, 01:45:35 AM
BTC-e seems sketchy in a way, but it has so much volume and the interface is so good and quick
They have so much power in their hands if they ever decided to shut down or run with the money it would have a huge effect on the market


Title: Re: Is BTC-e scamming you?
Post by: feebs on December 06, 2013, 02:37:31 AM
give a thought to this

"one day"

"the site goes blank"

"and it never comes back again"

i observe accountability is missing a lot - coindesk.com says the owners wishes to remain anonymous = no accountability

reputation is sketchy

btc-e introduced okpay to me and i lost $2000 to okpay a scammer company 30+ days already and my money still not credited, okapy not answering - i consider myself scammed

how did btc-e introduce okpay to me? - it's an option fund my btc-e account with the lowest commission

thanks so very much btc-e, because of you, i use okpay, now i lost my $2k from this scammer company

be warned, go to mtgox and okpay is there too


Title: Re: Is BTC-e scamming you?
Post by: kaliso2013 on December 06, 2013, 05:48:24 AM
so support is not in touch with you at all ? because thats whats happenening to me they dont even try to locate anyth ..they just dont answer at all ...in your case they are at least in touch with you ?
YES

i consider myself scammed of my $2000

i opened a btc-e account, saw okpay as the lowest cost option to fund my account (big mistake) so i used okpay, opened an okpay account, then i sent my wire transfer of $2000 - that was 30 days ago as of this writing, i still do not have my money

i repeatedly asked about my wire transfer where it is what is the status i got 2 vague responses that their finance dept is checking.....etc.. not telling me anything concrete, okpay have since stopped answering my support tickets, their tel. no. is an answering machine, their address in british virgin island - out of reach for a scammed customer like me

i posted complaints in forum.okpay.com and they immediately delete my complaints, so are other old complaints i read before i place my complaint, they cleaned up their forum from any complaints every hour i think since i place a post there

now having experienced okpay, i ask a question, why is it an option in btc-e, this scammer company an option to deposit in btc-e, then i stumbled today on this article http://www.coindesk.com/btc-e-exchange-banking-issues/

this article basically tells me to give up already on my money its gone

now for additional info based on my small experience on bitcoin - okpay is used by both btc-e.com and mtgox.com

i'm surprise this scammer company okpay used by mtgox as an option to deposit

i also noticed mywot.com is easily manipulated by the army of okpay to give okpay a green color when you use mywot - mywot is useless if you want to check the reputation of companies like okpay

probably after a few months, okpay will change their name, since its army cannot fix anymore all the negative post out there


Title: Re: Is BTC-e scamming you?
Post by: feebs on December 06, 2013, 12:55:35 PM
that is why i now consider myself scammed by okpay

they were quick to reply to inquiries, but when i sent my wire, that's it, they just said "we will check something, something is not right, etc..." that was 20+ days ago

i sent my money by wire 30+ days ago

i did many things including posting in forum.okpay.com and they immediately deleted my post, in fact their forum was very clean last time i checked, they delete all negative comments there

someone need to report this company to the london police anti fraud unit, their phone no. is a london phone no.

their address is a po box in the british virgin islands

suing this bastards will not do it

the police should interfere with okpay

and why is okpay an option in btc-e and mtgox?  it was practically btc-e who introduced okpay to me since its an option there to fund accounts

now i have $2000 lost because of btc-e giving me the option to use okpay - the lowest commission cost to send money to btc-e


Title: Re: Is BTC-e scamming you?
Post by: streetlight on December 06, 2013, 03:19:22 PM
Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

Please can you check my ticket...

Been over a week waiting for the funds....

View Ticket: #CSR-332-41726


Title: Re: Is BTC-e scamming you?
Post by: descom on December 09, 2013, 01:49:58 AM
Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

i had resubmit the swift record from bank , please recheck for it, This is my ticket number WNM-914-53128. Thanks in advance.


Title: Re: Is BTC-e scamming you?
Post by: Cefalu on December 09, 2013, 07:33:43 AM
Recently, we started to receive  claims because of the long-time credit of funds transferred by SEPA / WireTransfer. The main problem is that some of our clients have a negligent attitude to the control of the field Details of Payment. As the result it takes an additional time to find your money. Please, make sure, that  the information Details of Payment is always present in the document of transfer, do not shorten it, don not  use your account username.

i had resubmit the swift record from bank , please recheck for it, This is my ticket number WNM-914-53128. Thanks in advance.

-------------------------------------------------
Everyone who is experiencing problems with BTC-e:
-------------------------------------------------

Don't just complain, work to LOWER their trust.
They are selectively scamming,
not everyone who sends money gets the run-around,
the requests for validation docs and SWIFT records
and closed or dropped unresolved support tickets.

These BTC-e guys seem to be running a semi-Ponzi with our money.
Which explains the low prices- their price discrepancy is the hook to lure new money.

Read the last few pages of posts here, you will likely see some familiar stories:

https://bitcointalk.org/index.php?topic=40889.0;all
and, here:
https://bitcointalk.org/index.php?topic=347946.0;all
and here:
https://bitcointalk.org/index.php?topic=351118.0;all

and probably many more places, like here:
http://www.coindesk.com/btc-e-exchange-banking-issues/

and on reddit.

When you come to a point where you feel they have screwed you around enough,
help the rest of us who share your fate to warn others.

https://bitcointalk.org/index.php?action=trust;u=33012

Enter details, timespans since you initially sent your money or
had your account locked for no good reason etc.,
amounts, how you are being treated.

You may note that their trust level resides in negative numbers and is RED.
WE are the reason for that. Increase the distrust.

Then go drop an email to news at coindesk and genesis block and any other online
crypto-newsline you like to read. They began to respond when coindesk
published last week... yet still it goes on.

By lowering their trust rating here you are warning others NOT to deposit
with them. Perhaps the reduction of new money coming in will allow them to
spend some time TREATING THEIR EXISTING CUSTOMERS PROPERLY...and raise
their pricing in line w/ the other exchanges.

They will likely credit you, EVENTUALLY.
After they have used your money to keep prices artificially low
and made money off of your money for a while.
When and if they do right by you, revisit these forums to post a comment
now and then re: how things were resolved.
Don't just drop communication because YOU GOT YOUR situation ironed out after a month,
help the newer people understand what is going on.

Ultimately, we don't want BTC-e to close, we want these guys to run a clean exchange
and lowering their reputation seems to be the only way we can have an effect on them.
They provide a useful service, but others are barking at their heels -
if BTC-e cannot figure out how to run a completely reputable operation they will soon be replaced.


Title: Re: Is BTC-e scamming you?
Post by: jpharneyllc on December 10, 2013, 04:46:33 PM
I've lost $3500 to BTCe.

Have sent a number of wires to them previously with no problem. Now, it's been over 3 weeks with no deposit in my account after sending them money. I have contacted Mayzus Financial Services (Bank Payee for international wires), and they confirm that BTCe has been credited with my deposit.

BTCe refuse to respond to a support ticket raised 2 weeks ago.

I know of at least 10 other people who have not received money from either deposits or withdrawals from BTCe. Over US$70,000 between 3 people whose amounts I know.

I propose, we band together, get as many details for each person: Name date of deposit/withdrawal, amount, copy of SWIFT confirmation from your bank and take it to UK authorities. While BTCe is a Bulgarian company, their banking agent is UK based, so that would be a good place to start.

If you've lost money, please get in touch!  -- btcewatcher@gmail.com

If your're a US citizen, consider: http://www.ic3.gov/faq/default.aspx
 
The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).

  • Q: Can I file a complaint if I am a citizen of the United States but have been victimized by an individual or company outside of the United States?
    If one of the two parties involved is located within the United States, please feel free to file a complaint.
Did you ever get your money?? I registered here and started a post about it today..(BTC-e wire transfers--Warning , DO NOT TRY THIS!!)..


Title: Re: Is BTC-e scamming you?
Post by: edgar on December 12, 2013, 08:31:48 AM
Ticket ID    #CTG-718-27390

Confirmed e-mail updated on 09/12/2013 - #173697270 Re-send email requested on 11/12/2013 - NO EMAIL RECEIVED!

Transaction cancelled    #173697270    -501.994 XPM    Withdrawal XPM to address AKYt8NaJ5mjipty69hSTBrqYAm23mewroa    30.11.13
20:36:17    disabled


NO EMAIL BUT COINS RETURNED 12/12/13

Second attempt at withdrawing 1.1 XPM is similarly held up with 'A letter with further instructions sent to your email'


AND NO MAIL.....


Title: Re: Is BTC-e scamming you?
Post by: viewpl on December 12, 2013, 10:27:17 AM
I have also the problem!
I know the dodgy of deposit to btc-e so I firstly tried $6000+ and it's successfully being in my account the next day.
So I trusted it more then sent another large amount $17000+. But this time it has been nearly 48 hours it still doesn't appear to my account.
The first deposit resulted in money hold, 700 hours, counted down a bit when I sent the second one. I noticed the next day of the second deposit, the money hold hours was reset to 700 hours again, that means the money has arrived there but just being hidden for unknown reason!

In addition, I created a ticket and sent my id utility docs immediately when I saw the money hold first time.


Title: Re: Is BTC-e scamming you?
Post by: edgar on December 12, 2013, 12:18:51 PM
How long are we supposed to wait for 'confirmation e-mails?



Support tickets are now replied automatically explaining that CONFIRMED email is NOT CONFIRMED & to 'check spam folder' for non existent confirmation mail!


This is beginning to seem like a wild goose chase!


btc-e.support (thailand) on skype is more interested in gaining private email addresses and or phone numbers than getting this confirmation mail sent.


[21:08:46] b: Hi btc-e_support, I'd like to add you as a contact. b
[21:09:09] *** btc-e.support has shared contact details with b. ***
[21:09:44] b: hello. are you able to help with withdrawal issues?
[21:11:04] btc-e.support: your problem
[21:11:20] b: no confirmation email - i have tried many times
[21:11:38] btc-e.support: Send me the following information:
Your problem:
ID btc-e
email:
Email Password:
Ticket number:
Your country:
Account Transfer time:
Bank name:
Transfer amount:
Customer segment our review and resolve help you.
[21:12:27] b: no bank, only withdraw cryptocoins - why would you need my email password?
[21:13:28] btc-e.support: It is required of Direct Support.
[21:14:27] b: required for what purpose?
[21:15:18] btc-e.support: So that we can prove accurate account is yours.
[21:16:06] b: my btc-e ID is edgar. My problem is no confirmation email is arrived. all i require is an confirmation email, are you able to provide this?
[21:16:16] btc-e.support: After verifying correct. We will solve your problem.
[21:16:58] b: you do not need my email password to solve this problem. you already have my email address.
[21:17:01] btc-e.support: Please note the information we request.
[21:18:18] btc-e.support: What your email data. Can change to another email.
[21:19:27] b: why do i need to chnage email? the support mails arrive ok, why not the withdraw confirmation mail?
[21:20:58] btc-e.support: Please help us validate it. Then we can solve new problems collecting your question.
[21:21:38] b: that makes no sense. if support emails arrive, why do confirmation mails not arrive?
[21:23:09] btc-e.support: we are investigating these accounts having some doubts.
[21:23:35] b: which accounts? i have only 1 account.
[21:25:09] btc-e.support: Therefore verification requests. Please provide full information if you want to solve problems early.
[21:26:33] b: my email password is not of any legitimate use to you. you have my email address, you have my account name.
[21:27:38] btc-e.support: ok you can wait if you do not wish to provide information
[21:27:48] b: wait until what?
[21:28:19] b: i have been waiting since 2nd december
[21:28:40] btc-e.support: I am solely responsible for the information requested. The certification and solve problems are caused by customer segment.
[21:29:07] b: my email is confirmed on the site
[21:29:20] b: what else could be a problem?
[21:31:04] btc-e.support: It is asking customers and department management.
[21:32:04] b: all i want is the confirmation email sent, are you able to provide this witout my private email password?
[21:32:36] btc-e.support: You could offer to resolve them or wait.
[21:32:58] b: resolve what?

wait for what?
[21:33:10] btc-e.support: I am not responsible for this problem is the customer segment
[21:33:33] b: can u provide their details that i might contact them directly
[21:34:34] btc-e.support: There is only 1 recruit support in skype
[21:35:08] btc-e.support: You can expect after your account is verified.
[21:35:27] btc-e.support: Can a few weeks
[21:36:19] b: im afraid i do not understand what you are saying. my account is confirmed since months. i have not had this problem before. and it seems i am not the only person with the same concern
[21:36:40] b: why would any email take a few weeks?
[21:37:51] btc-e.support: there are many accounts as you have a situation
[21:38:07] b: yes. but my E-Mail: (confirmed)
[21:38:16] btc-e.support: and we need time to solve it.
[21:38:19] b: so why the hold up now?
[21:38:51] btc-e.support: where you come from.
[21:39:47] b: Europe. does this help with sending a confirmation email?
[21:40:47] btc-e.support: if you want fast processor Can our headquarters in Russia
[21:41:14] b: email? telephone? visit?
[21:42:07] btc-e.support: to meet in the center and provides general information
[21:42:38] b: general information will never include private password/s
[21:43:14] b: how to contact 'head' office?
[21:43:23] btc-e.support: We ask that all information I have told you
[21:44:09] btc-e.support: wait. Give us your phone number.
[21:44:38] btc-e.support: customer segment will contact you and provide time and location
[21:44:45] b: i dont think you are the right person to help me
[21:45:35] btc-e.support: parts our customers will help you

unimpressed doesn't come close!


Title: Re: Is BTC-e scamming you?
Post by: ninjaboon on December 12, 2013, 01:17:52 PM
How long are we supposed to wait for 'confirmation e-mails?

I usually get them within the hour.


Title: Re: Is BTC-e scamming you?
Post by: edgar on December 13, 2013, 04:18:34 AM
PM'd again while;
btc-e.com
Hero Member
*****
Online Online

Activity: 910

610112128 http://btc-e.com http://btc-e.com
View Profile WWW Personal Message (Online)
Trust: 0: -0 / +0(0)
Ignore

now awaiting a response.


9 minutes later -

btc-e.com
Hero Member
*****


Activity: 910

610112128 http://btc-e.com http://btc-e.com
View Profile WWW Personal Message (Offline)
Trust: 0: -0 / +0(0)
Ignore


Title: Re: Is BTC-e scamming you?
Post by: JumpingLimaBean on December 13, 2013, 04:40:42 AM
No its pretty big wouldn't say its scamming much


Title: Re: Is BTC-e scamming you?
Post by: viewpl on December 13, 2013, 01:31:39 PM
I have also the problem!
I know the dodgy of deposit to btc-e so I firstly tried $6000+ and it's successfully being in my account the next day.
So I trusted it more then sent another large amount $17000+. But this time it has been nearly 48 hours it still doesn't appear to my account.
The first deposit resulted in money hold, 700 hours, counted down a bit when I sent the second one. I noticed the next day of the second deposit, the money hold hours was reset to 700 hours again, that means the money has arrived there but just being hidden for unknown reason!

In addition, I created a ticket and sent my id utility docs immediately when I saw the money hold first time.

My problem seems solved, appeared at amount, just being on hold right now.


Title: Re: Is BTC-e scamming you?
Post by: edgar on December 14, 2013, 03:44:05 AM
my problem is not sorted!

How do i withdraw BTC when a confirmation email is required but NEVER arrives?


Title: Re: Is BTC-e scamming you?
Post by: Harley997 on December 14, 2013, 03:50:12 AM
ive been trading on btc-e, i like it a lot. no problems so far. :)


Title: Re: Is BTC-e scamming you?
Post by: russellthies on December 14, 2013, 03:58:34 AM
I've had some trades with BTC-e, but mostly crypto currency.  I did wire about $900 that showed up with no problem.  However, the inconsistencies are a real red flag.  I believe I may think twice before I let too much reside there.


Title: Re: Is BTC-e scamming you?
Post by: xtreme1280 on December 14, 2013, 04:13:23 AM
I haven't had any issues with them either.


Title: Re: Is BTC-e scamming you?
Post by: edgar on December 17, 2013, 10:55:14 AM
Several more days passed with no useful support.

Coins are still stuck in BTCe

resend email, check junk mail, try again is all the autoreply bots are programmed to say...


Title: Re: Is BTC-e scamming you?
Post by: studio1one on December 17, 2013, 11:15:56 AM
Posted this in another BTC-E thread but will post in here too

As someone brand new to this forum (but not BTC) my post well may be taken with a pinch of salt. I can accept that, however I need to get this out there and tell people. Shame I can only post in this section.


I had some BTC taken from my BTC-E account. Had been out walking my dogs, came back and checked my email to see a succesful authorisation notification. Also a few seconds later a transaction confirm / cancel email had come through. Logged in to try and cancel the transaction but was too late, it had already gone.

Looked at my BTC-E account and my funds held in USD had been converted to BTC and transferred out to an anonymous wallet. Checked the log in IP and it was in the US (I am in UK), although this means very little -- obviously they could have been anywhere.

Thankfully I only had around 0.2 BTC in there.

My money was transferred to the following wallet



Who, how or why this happened I have no idea. I have larger amounts of BTC in Stamp with no problem, I regularly scan my PC with Malware Bytes and Combofix.

Firmly believe I have no key logger or malware that could have compromised me locally.

I had only been signed up to BTC-E for around 3 days as I use Stamp. Did not have a key set up, as it was just a quick test of their services.

As I say, I fully expect this to be taken with a pinch of salt. It's my first post but I have nothing to gain from passing this info on, other than warning others about it.


oh.......

and don't even get me started on that troll box.


Title: Re: Is BTC-e scamming you?
Post by: Onews1990 on December 17, 2013, 04:40:48 PM
BTC-e seems sketchy in a way, but it has so much volume and the interface is so good and quick
They have so much power in their hands if they ever decided to shut down or run with the money it would have a huge effect on the market


Title: Re: Is BTC-e scamming you?
Post by: hander on December 19, 2013, 10:52:52 AM
Please... if someone at BTC-e reads this...

Sent SEPA payment of 2500Euros to BTC-e on 27.11 weeks ago. And yes, I did make a mistake with the payment reference. Sorry!

Before it even arrived I raised a ticket with a perfect Russian translation of the mistake.
I've had one reply asking for SWIFT copy/document. I supplied it within 24 hours.

That was a week ago.

I've raised various tickets but no reply. How far down the list am I for a response?

Ticket: #VCD-945-79522

If you can help, thank you!


Title: Re: Is BTC-e scamming you?
Post by: p00chie on December 20, 2013, 12:13:31 AM
how long does it take to withdrawl large amounts of ltc?
i did a test withdrawal of 10 ltc and it went through almost instantly.

after that i did a withdrawl of 2080 ltc and nothing happend.
that was 4 hours ago and still nothing.

does anyone know how long it takes ?


Title: Re: Is BTC-e scamming you?
Post by: NewSpiece on December 20, 2013, 01:45:32 AM
So how things are going with btc-e are they really a scam-based web?


Title: Re: Is BTC-e scamming you?
Post by: feebs on December 20, 2013, 02:08:12 AM
i can safely say btc-e endorses a 3rd party to scam you, that is OKPAY, the lowest cost way to fund your btc-e account

opportunity for arbitradge? sure okpay is here to make you rich by buying bitcoin in btc-e and you sell it at mtgox, put it back to okpay, the cycle goes, you get rich playing the arbitradge game

PROBLEM IS - ONCE YOU WIRE YOUR MONEY TO OKPAY, YOU CAN KISS YOUR MONEY GOODBYE, THEIR SUPPORT WILL TURN SILENT ONCE YOU SEND YOUR FUNDS, THEN IN A FEW DAYS YOU WILL CONSIDER YOURSELF SCAMMED BECAUSE YOU WILL NEVER GET YOUR WIRED MONEY BACK, IT WILL NOT BE CREDITED TO YOUR OKPAY ACCOUNT, YOUR DREAMS FOR ARBRITRADGE WILL NOT HAPPEN

all thanks to BTC-E and MTGOX


Title: Re: Is BTC-e scamming you?
Post by: ezipaint on December 24, 2013, 11:01:41 AM
So, I owe BTCe a big apology.

It turns out that my bank never sent the wire. Crazy, my internet banking shows the transaction as a confirmed fully processed payment. I trust my bank, and never for a second thought they could be the problem.

So - unreserved apology to BTCe. I've made about 7 or 8 transfers to them, and this was the only one that had a problem.

Their customer service however, is appalling. I've spent weeks on end waiting on responses to support tickets, and the responses I have received are largely unhelpful, curt, and misleading (I think this is a language barrier issue).

I spent quite some time at one point thinking they had found my deposit, and were processing it, when in fact they were pointing out that they had already credited the deposit for which I'd supplied an incorrect SWIFT confirmation (Had several deposits for similar amounts sent at roughly the same time). Don't assume you understand what they are telling you in ticket responses, unless it is very clearly spelled out.

With any normal business, I would have expected this drama to perhaps drag into 2, maybe 3 days, given a few of the confusing elements of the problem. BTCe took just about 2 months.

But I no longer think that they're scammers.


Title: Re: Is BTC-e scamming you?
Post by: hander on December 26, 2013, 09:29:04 PM
FKF-610-25411
RTG-383-90695
PSO-897-61077

PLEASE. Anyone reading this see above ticket numbers.

Still waiting for credit of 2500 Euros after a month...

Thanks!


Title: Re: Is BTC-e scamming you?
Post by: cryptomatt on December 26, 2013, 11:29:25 PM
For any other people with problems, they frequently have been tweeting that they have a backlog of wire deposits.  There's a lot of new bitcoiners and the number of btc-e accounts has increased dramatically.  It is definitely frustrating though.  Glad you figured your problem out.


Title: Re: Is BTC-e scamming you?
Post by: metagnosis on December 27, 2013, 02:11:22 PM
BTC-E IS SCAMMING ME

Sent a usd deposit on november 15.  Funds went through fine.  I bought coins with the funds.  Then a hold was put on the account.  This i thought was normal since USD was deposited.  I submitted all of the requested documents almost immediately.  Sensitive documents like articles of incorporation, power of attorney, and scanned passport.  The money was sent from a corporate account so they asked for company documents.  Now almost 2 months later my account is still on hold.  I have submitted numerous support tickets and emails and I either get no response or some irrelevant statement like we need your passport which i sent 7 times.  At this point all i want to do is take my coins and close the account, but they will not let me.  My coins are on hold for all this time. 

At this point i am ready to pursue legal action.  If anyone knows how I can do so, please let me know.  

These people are either completely incompetent, or scammers.  I really hope its incompetence.  


Title: Re: Is BTC-e scamming you?
Post by: jpharneyllc on January 01, 2014, 04:06:10 AM
BTC-E IS SCAMMING ME

Sent a usd deposit on november 15.  Funds went through fine.  I bought coins with the funds.  Then a hold was put on the account.  This i thought was normal since USD was deposited.  I submitted all of the requested documents almost immediately.  Sensitive documents like articles of incorporation, power of attorney, and scanned passport.  The money was sent from a corporate account so they asked for company documents.  Now almost 2 months later my account is still on hold.  I have submitted numerous support tickets and emails and I either get no response or some irrelevant statement like we need your passport which i sent 7 times.  At this point all i want to do is take my coins and close the account, but they will not let me.  My coins are on hold for all this time. 

At this point i am ready to pursue legal action.  If anyone knows how I can do so, please let me know.  

These people are either completely incompetent, or scammers.  I really hope its incompetence.  
For anyone needing BTC-e support tickets answered, you need to go to the BTC-e's main thread here: https://bitcointalk.org/index.php?topic=40889.0;topicseen...State your case and list any support tickets..After weeks of emailing them and unanswered support tickets, I got a resolution to my deposit issues (same as above)with no problem. They appear to be swamped, and have little/no customer service support team except for here.


Title: Re: Is BTC-e scamming you?
Post by: feebs on January 02, 2014, 04:15:34 PM
why is btc-e using okpay as an option to deposit?  my money is trapped in okpay for more than 50 days already and i consider myself scammed a month ago already


Title: Re: Is BTC-e scamming you?
Post by: bryant.coleman on January 02, 2014, 04:29:36 PM
For anyone needing BTC-e support tickets answered, you need to go to the BTC-e's main thread here: https://bitcointalk.org/index.php?topic=40889.0;topicseen...State your case and list any support tickets..After weeks of emailing them and unanswered support tickets, I got a resolution to my deposit issues (same as above)with no problem. They appear to be swamped, and have little/no customer service support team except for here.

Thanks for posting this. At least the support is watching this thread. If they are overwhelmed, then there is no use in getting angry with them.


Title: Re: Is BTC-e scamming you?
Post by: Cefalu on January 02, 2014, 06:03:00 PM
Well, there is some reason to be upset.
Scroll up to my December 9 post above, you will see that only the victims have rotated,
except for some who are still screwed.


Title: Re: Is BTC-e scamming you?
Post by: feebs on January 06, 2014, 10:30:49 AM
btc-e's owners wishes to be anonymous according to coindesk.com, i wonder why?


Title: Re: Is BTC-e scamming you?
Post by: BCNext. on January 06, 2014, 10:54:18 AM
i trust btc-e. they are good people


Title: Re: Is BTC-e scamming you?
Post by: Come-from-Beyiond on January 06, 2014, 11:12:12 AM
you can trust btc-e. they are no scammers


Title: Re: Is BTC-e scamming you?
Post by: szarlejowiec on January 06, 2014, 11:27:18 AM
I've never heard of anyone that has been scammed by BTC-E. Tickets might take a while for them, but everything's working out well at some point.
But you can never be sure :) Keep your money in your wallets, unless trading. And BTC-E is the most "hidden" stock in terms of owners.


Title: Re: Is BTC-e scamming you?
Post by: Cefalu on January 07, 2014, 07:40:15 AM
I've never heard of anyone that has been scammed by BTC-E. Tickets might take a while for them, but everything's working out well at some point.
But you can never be sure :) Keep your money in your wallets, unless trading. And BTC-E is the most "hidden" stock in terms of owners.

Well I have been scammed by them. I lost a *lot* due to their policies of holding people's money, dropping support tickets after VERY short periods of time,
failing to xfer coins out after transactions have been initiated, blaming intermediary banks ( which IS sometimes the problem, but not in my case ) and
locking accounts.
Go look up Edgar and many others, here, if you are wondering whether or not to trust BTC-e:
https://bitcointalk.org/index.php?topic=40889.0


Title: Re: Is BTC-e scamming you?
Post by: bookie988 on January 09, 2014, 05:38:42 AM
i can safely say btc-e endorses a 3rd party to scam you, that is OKPAY, the lowest cost way to fund your btc-e account

opportunity for arbitradge? sure okpay is here to make you rich by buying bitcoin in btc-e and you sell it at mtgox, put it back to okpay, the cycle goes, you get rich playing the arbitradge game

PROBLEM IS - ONCE YOU WIRE YOUR MONEY TO OKPAY, YOU CAN KISS YOUR MONEY GOODBYE, THEIR SUPPORT WILL TURN SILENT ONCE YOU SEND YOUR FUNDS, THEN IN A FEW DAYS YOU WILL CONSIDER YOURSELF SCAMMED BECAUSE YOU WILL NEVER GET YOUR WIRED MONEY BACK, IT WILL NOT BE CREDITED TO YOUR OKPAY ACCOUNT, YOUR DREAMS FOR ARBRITRADGE WILL NOT HAPPEN

all thanks to BTC-E and MTGOX

I remember looking into OKpay and finding out that it is one big scam that doesn't go away! it is run by one guy i recall. google it, go into the whois records and you'll find that it's a complete scam - although it all looks very slick.
I haven't had any problems with btc-e although their cashout methods for USD are many, some in russian - as far as i could figure a courier drops off the cash bills if you live in moscow (its one of the options in russian if you withdraw USD).

i wonder where is btc-e to defend themselves on this forum... that looks bad. Can it be so, that one of the biggest exchangers is a scam?


Title: Re: Is BTC-e scamming you?
Post by: Italiacoin on January 09, 2014, 01:52:17 PM
BTC-e is one of the biggest exchange ...

sometime your bank don't do what they say ...

check carefully before saying this site (or another) is a scam


Thanks!


Title: Re: Is BTC-e scamming you?
Post by: ron_82 on January 10, 2014, 01:20:00 PM
Desperately trying to get a response to my ticket: AHJ-769-27742

Where are you btc-e?!


Title: Re: Is BTC-e scamming you?
Post by: skleven on January 10, 2014, 08:29:05 PM
i can safely say btc-e endorses a 3rd party to scam you, that is OKPAY, the lowest cost way to fund your btc-e account

opportunity for arbitradge? sure okpay is here to make you rich by buying bitcoin in btc-e and you sell it at mtgox, put it back to okpay, the cycle goes, you get rich playing the arbitradge game

PROBLEM IS - ONCE YOU WIRE YOUR MONEY TO OKPAY, YOU CAN KISS YOUR MONEY GOODBYE, THEIR SUPPORT WILL TURN SILENT ONCE YOU SEND YOUR FUNDS, THEN IN A FEW DAYS YOU WILL CONSIDER YOURSELF SCAMMED BECAUSE YOU WILL NEVER GET YOUR WIRED MONEY BACK, IT WILL NOT BE CREDITED TO YOUR OKPAY ACCOUNT, YOUR DREAMS FOR ARBRITRADGE WILL NOT HAPPEN

all thanks to BTC-E and MTGOX

I remember looking into OKpay and finding out that it is one big scam that doesn't go away! it is run by one guy i recall. google it, go into the whois records and you'll find that it's a complete scam - although it all looks very slick.
I haven't had any problems with btc-e although their cashout methods for USD are many, some in russian - as far as i could figure a courier drops off the cash bills if you live in moscow (its one of the options in russian if you withdraw USD).

i wonder where is btc-e to defend themselves on this forum... that looks bad. Can it be so, that one of the biggest exchangers is a scam?

I use BTC-e and OKpay to get money out from mining. I got myself the OKpay mastercard also, and everything is working like a dream.
Eveytime i sendt money from BTC-e, i got my cash IN HAND within 24hours (and i live in scandinavia). So i my mind, okpay is awsome.  ;D


Title: Re: Is BTC-e scamming you?
Post by: bulleric on January 14, 2014, 09:21:17 AM
I have also an problem.

on december first i transfer 1700 € via sepa and doesn't receive the money yet.
No response for every ticket i opened.

What's going on ?? Can i do something?



Title: Re: Is BTC-e scamming you?
Post by: Holdaaja on January 14, 2014, 09:25:54 AM
I have used btc-e without problems, but I used only small amounts.


Title: Re: Is BTC-e scamming you?
Post by: bitcoinangel on January 14, 2014, 10:17:51 AM
I have Not had a problem been using them for about 4 months


Title: Re: Is BTC-e scamming you?
Post by: miraxgr on January 14, 2014, 10:20:24 AM
hi. i thinks it's a biggest exchange service. I use them regularly and do not feel difficulties.


Title: Re: Is BTC-e scamming you?
Post by: ron_82 on January 14, 2014, 10:42:34 AM
Whilst I have used btc-e for over $60,000 worth of wire transfers in the past, my latest two transfers have still not arrived.
One was sent on 30th December, and the other on the 6th Jan. Usually these credit within 48 hours max.
I have initiated a trace of both wires as I am confident that they have arrived.
Unfortunately btc-e do not respond to my support ticket and so I'm left to think the worst. If a recall of the wires fails then I will have no choice but to take legal action on Mayzus Financial Services Ltd, whose bank account these payments are made to on behalf of btc-e. They are UK registered and, despite their denials, have a hand to play to in this.

Anyone else who is considering legal action and would like to split the costs, please contact me via PM. Equally, if you can recommend a solicitor do the same.

BEWARE BTC-E, their anonymity and customer service tell of a seriously shady company.


Title: Re: Is BTC-e scamming you?
Post by: gigamike on January 21, 2014, 01:03:03 PM
Whilst I have used btc-e for over $60,000 worth of wire transfers in the past, my latest two transfers have still not arrived.
One was sent on 30th December, and the other on the 6th Jan. Usually these credit within 48 hours max.
I have initiated a trace of both wires as I am confident that they have arrived.
Unfortunately btc-e do not respond to my support ticket and so I'm left to think the worst. If a recall of the wires fails then I will have no choice but to take legal action on Mayzus Financial Services Ltd, whose bank account these payments are made to on behalf of btc-e. They are UK registered and, despite their denials, have a hand to play to in this.

Anyone else who is considering legal action and would like to split the costs, please contact me via PM. Equally, if you can recommend a solicitor do the same.

BEWARE BTC-E, their anonymity and customer service tell of a seriously shady company.

Hi,

im with you, i also experience this one. Its more than a month since i deposited and didnt appear. Nobody is responding to there https://hdbtce.kayako.com/

Im from PH, is there anything i can do to help and to push suing btc-e.com?

Thanks,

Mike


Title: Re: Is BTC-e scamming you?
Post by: jondi0 on January 23, 2014, 12:46:47 PM
I had BTC & LTC coins in my account and was running BITC ROBOT. Everything was going alright when I went into BTC_E one day to maybe trade some of my LTC, My account showed 0 in both coins, I checked my private wallets only to find my BTC were in there but my LTC wallet was empty. I opened a ticket with them and received a notification saying they will look into it. After several days they sent me a reply with a long list of logins and saying withdrawal has been confirmed with my mail. Looking at the last 6 logins when coins dissapeared they all had a different IP address. 4 more tickets to them explaining the IP address difference were met with no response whatsoever.

So yes they are scamming people and I am one of them with a loss of over 45 LTC which is not a great deal but when you are hoping to increase your weekly pension it is a lot.


Title: Re: Is BTC-e scamming you?
Post by: Huus on January 23, 2014, 08:48:27 PM
I had BTC & LTC coins in my account and was running BITC ROBOT. Everything was going alright when I went into BTC_E one day to maybe trade some of my LTC, My account showed 0 in both coins, I checked my private wallets only to find my BTC were in there but my LTC wallet was empty. I opened a ticket with them and received a notification saying they will look into it. After several days they sent me a reply with a long list of logins and saying withdrawal has been confirmed with my mail. Looking at the last 6 logins when coins dissapeared they all had a different IP address. 4 more tickets to them explaining the IP address difference were met with no response whatsoever.

So yes they are scamming people and I am one of them with a loss of over 45 LTC which is not a great deal but when you are hoping to increase your weekly pension it is a lot.

So the scammers logged in on your account and took the LTC, but not the BTC?
Did you use 2FA?


Title: Re: Is BTC-e scamming you?
Post by: jondi0 on January 27, 2014, 07:55:15 AM
Don't know what 2FA is, but put coins direct to BTC-E direct from my wallet into my account with them and all was fine for a couple of months until I lost them as described in my previous post.


Title: Re: Is BTC-e scamming you?
Post by: studio1one on January 27, 2014, 10:39:59 AM
I had BTC & LTC coins in my account and was running BITC ROBOT. Everything was going alright when I went into BTC_E one day to maybe trade some of my LTC, My account showed 0 in both coins, I checked my private wallets only to find my BTC were in there but my LTC wallet was empty. I opened a ticket with them and received a notification saying they will look into it. After several days they sent me a reply with a long list of logins and saying withdrawal has been confirmed with my mail. Looking at the last 6 logins when coins dissapeared they all had a different IP address. 4 more tickets to them explaining the IP address difference were met with no response whatsoever.

So yes they are scamming people and I am one of them with a loss of over 45 LTC which is not a great deal but when you are hoping to increase your weekly pension it is a lot.

you didn't click on some dodgy link in the troll box by any chance did you?


Title: Re: Is BTC-e scamming you?
Post by: jondi0 on January 31, 2014, 08:45:33 AM
No , I am positively sure about that. My point is that BTC-E will not answer my tickets and having highlighted when and where they went to there still not interested. There system is NOT safe.


PS. sorry for delay in answering your reply and thanks for talking about it.


Title: Re: Is BTC-e scamming you?
Post by: Sonny on January 31, 2014, 12:32:08 PM
Don't know what 2FA is

FYI: http://en.wikipedia.org/wiki/Two-step_verification

You could set up 2FA with google authenticator, to improve the security. :)
https://support.google.com/accounts/answer/1066447?hl=en


Title: Re: Is BTC-e scamming you?
Post by: Sonny on January 31, 2014, 12:35:36 PM
I personally haven't used btc-e in the past, but after reading some many bad experience in this thread, I guess I should just stay away from it. :)


Title: Re: Is BTC-e scamming you?
Post by: unlock.mk on March 06, 2014, 11:07:15 PM
I personally haven't used btc-e in the past, but after reading some many bad experience in this thread, I guess I should just stay away from it. :)
So, what else do u use now if not BTC-E ?   Just curious...


Title: Re: Is BTC-e scamming you?
Post by: studio1one on March 07, 2014, 08:01:58 AM
I personally haven't used btc-e in the past, but after reading some many bad experience in this thread, I guess I should just stay away from it. :)
So, what else do u use now if not BTC-E ?   Just curious...

Kraken or Bitstamp are easily the most trustworthy exchanges for me.

I would never use BTC-E. No one even knows their address. How can you wire so much money to someone who could just disappear without a trace.


Title: Re: Is BTC-e scamming you?
Post by: HornsterLG on March 15, 2017, 06:57:27 PM
Btc-e banned me from withdrawals and now their support ignores me. here is the whole story and e-mail traffic: https:// www.reddit.com/r/Bitcoin/comments/5zdur1/btce_keeps_my_bitcoins_does_not_let_me_withdraw/