Bitcoin Forum

Dear users.
it's my first experience on HITBTC and my opinion is this "HITBTC is SCAME".
i just inform you please don't deposit any coin or token because its going to trash.
i have deposit coin but not received and i searched and i found many users have same issue on hitbtc forum please check below link.
https://forum.hitbtc.com/index.php?p=%2Fsearch&Search=deposit

FINALLY I FOUND THIS SITE IS SCAM!!

EDITED:
almost all users said i'm joking but no i have proof please check my screenshots and online links.

XVG Blockchain confirmations link: https://verge-blockchain.info/tx/7d982d36ed56577e299d8c0c2d348b9cc57664f289c85513866736ba265c15fc
HITBTC Support link: https://support.hitbtc.com/hc/en-us/requests/291876
hitbtc support screenshot: https://i.gyazo.com/5a7f04c5d4549e43b28e5489eda21275.png
hitbtc xvg deposit address screenshot: https://i.gyazo.com/4c5b875d4e209c0928a742aac25ceb2d.png
binance withdraw screenshot: https://i.gyazo.com/8825d027481ca70a7d7a2e7ebc26efe5.png

So please reply after read my post and checking my proofs.
 

why you did not contact them through the support ticket, I have experienced the same thing but everything is fine and processed despite getting a long time, but I see they always respond to their user's complaint

I never used them so I cant tell you anything about my experience with them. It's the first time I hear anyone calling them a scam though. I would suggest you to contact their support team, and try to understand what is happening. If they end up not responding, giving you some bad excuse or simply closing your account without any valid reasons, then you should update this thread and probably open a scam accusation in the forum with your case and all the proof you've gathered.

Really? its like one of the biggest exchanges in volume out there

Have you tried getting into contact with support? You should probably try doing that before accusing them of scamming. Just to be clear, I'm not defending them, I just think you should try to work it out first.

And well, if you've tried everything and they were of no help at all, you could also try asking for support in their official thread here:

https://bitcointalk.org/index.php?topic=378827

They do seem to have plenty of scam accusations though. Maybe someone should try filing an official complaint to authorities.

HITBTC may take a loooong time to answer support tickets but they always do it.
I had a few issues with them and they always replied.
Depositing coins is not instant because blockchain confirmations may take more or less time.
Could you please write the exact date and time when you shoot a support ticket to them?

I had an issue sometimes on the site, but after sending them a tweet, receive a response, and it was sorted out from the support section, they tends to have good feedback.

Ooou that's too bad bro, I once wanted to open an account with them but did my research first like I normally do and found out that they have a lot of negative reviews. Bottomline always do your research before you jump into anything..

Before using any exchange please make sure to take your time and do the proper research, if don't you could get burned. Thing with hit btc is that they give you nice percent of their affiliate program and this is why you see links all over the place that will advertise them where you will feel confident that they are good and reputable exchange, specially when you look at their UI. However I do not belive that they are actually scammers but their system and support can act slow and thus bring the reason behind this. Alway check because people pit these affiliate links because they want to earn money and not because th service is among the best once out there.

OK i understand the too long process of deposit but its bad for traders  :'(

Probably you transferred coins, which are not serviced there anymore.
Or not that token, very much with the same names, but the address of the contract is different.

Support answers, there was only one joint behind them. And sometimes the exchange slows down.
But I did not see anything strange.

Well... some of exchange have all the same issue just like you... do you think that they can handle all that situation in one day? or the other day... i think it will be far to orderly give you feedback because of thousands of using their platform and the same problem... if you just wait or the support ticket they talking about... but as long as you have a proof that you owns the coins transaction no need to worry about that.

HITBTC and YoBit are most loyal to new coins and hard forks of bitcoin.

These crypto-exchange exchanges often place shit tokens

Lol totally it's my read first news to scam alert hitbtc :'( .I just tell you change your opinion and keep knowledge about hitbtc. I believed them hitbtc is the good exchange site with me.

I am absolutely agree wtih you.
My withdraw 27 dec 2017 still proccesing...
Support team doesnt answer me  ::) >:(

Just before depositing with that HitBtc you will already know it is a scam.
What trading sites do take from their users coins from just depositing it? Who is going to make a trade with something like that? They are robbing us right before we even enter the trade. That is BS.
That should have been taken down long long ago. Never used that site even once when I saw that. I am not a fool to be robbed in my entry, I would rather go to another one.

Alexmagn84, i am posting this topic because of a problem not for lol, i am facing issue if you not trust me please check my proofs.

Binance withdraw: https://i.gyazo.com/602844f050062ed2a32c8ae46fb9833a.png

transection history with thousands of confermations: https://i.gyazo.com/7f2fa2c8c72895b1ac49472942291383.png

hitbtc balnce: https://i.gyazo.com/6035f44e714796d3df9119d71829824f.png ,   https://i.gyazo.com/f23c65b949377d0a57ce8a8e67f84bf0.png

There should be a mistake, I have used hitbtc for over half a year and I had no problems using their exchange-regarding withdrawing and depositing coins, it all went smooth. The only thing that I don't like is that some coins cannot be trade in tenths. it available to trade on hundredths.

Yeah, but someone makes error in deposit and its a scam.

You are too  quick to raise this kind of alarm. Hitbtc is doing system maintenance which is well displayed in their site. It is not only Hitbtc even idex is on system maintenance for about  a week now.

Next SCAME campaign. Unfortunately, there are more and more such campaigns. And because of the influx of people, the rewards are very small. But still there are good campaigns though there are not many of them left

Dear rumexx, i am not talking about my self its talk about hitbtc so why are you hitting me do you explain or take a responsibility of my loss???

i already shared a proof of my withdraw and deposit so why are you hitting me

It is true of what you say, that in the country to hitbtc a lot of coin scam, I was once a victim of coin scam, the ULTC coin is lost somewhere.

For me the exchange through hitbtc is a good exchange and up until now i did exchange in hitbtc safe and response was good from them, lastly i did exchange via hitbtc around the 1st of may and it was processed straight away and nothing strange ...

I was trading a few months on HitBTC and never had issues with them. An Exchange of this size, which takes hundreds of thousands dollers a day through fees, would be rather stupid, if they would scam a few customers.

contact them directly, submit the ticket and you will see. They're not super trustworthy exchange, but I woudn't call them scam just because of your one missing deposit. I had such experience with them and they got it fixed

They are not the obvious scam, but how about legality of their service?
You cannot track them to a company, no persons from no country.  So if they shut down you'll have nowhere to go and loose everything you have in their wallets.
Being the size they are they won't do that by themself I think.

They do make many people bagholders by raising minimum trading counts, and at the same time raising the withdrawal fee so high that if you got just below trading treshold in a coin you have no option to withdraw without loosing 50+ %

Really?I don't think so!why you did not contact them through the support ticket?

Again and again. After poloniex, bittrex, yobit, and now hitbtc. Maybe after this someone will posting about binance and kucoin, or other big exchange, who knows? What I want to say here is, if you have any experience about some exchange, don't to quickly to judge it. You can inform us about your issues, your problem, and what you did for solving them. And of course you have to inform us about the result. If you get bad result or still waiting it, I hope you didn't make any judgment before you get the true information. I'm afraid if you share a fake news, it will make a chaos.   

That's a pretty bold statement. If you experience problems it could be caused by different factors, not necessarily related to a deliberate attempt to scam you.
Did you use different ways to communicate with them? Support, email, twitter, telegram?
I understand that having the feeling that someone stole from you can make one upset, however it could also be that either we made a mistake ourselves (it happens a lot, we all are imperfect human beings) or that the other party (in this case, the exchange) accidently made a mistake. I'm not saying it was NOT a scam, I'm just saying that before you call them out for scammers make sure you are really confident you it isn't something else or you might create unnecessary FUD.

I hope your problem will be solved.

I do not think HitBTC is scam because this is a big exchange and has been around for quite some time. I am still trading normally on HitBTC and there is no difficulty at this time. If you have any questions you can contact the support team of HitBTC, I hope you will receive an answer to your problem.

This is really something surprising because I have used HiBtc in the past and have not had any issue with them. Made deposits and withdrawal without hassles and even currently, planning to make some deposits before checking the forum to see this not even in scam accusation threads but the bitcoin discussion with the amount of response I have seen, I think I just have to reverse my decision and wait or look elsewhere. I don't understand how people run business this way, I wont believe that HiBtc is going scam outrightly but when complains goes unattended to, reputation becomes damaged which is signal to the beginning of the end of the site.

This exchange looks really fishily. There are small volume and a lot of shitcoins.

Thanks for the warning, how could they make such things?

I have been using this exchange for a long time, I can not say that it is a scum, but it lays very much.

I've never enjoyed the services of HitBTC, so many shit going on in that platform. I try as much as possible to avoid trading there.

Yeaj i never tried using HIBTC since i entered cryptocurrency because i have been warned by a friend that never deposit in Yobit and HIBTC if i dont wanna be a victim of their irresponsible exchanges..

Theres alot of sites that we can entrust our money,so dont risk in some kind like hibtc that will only scam your coins and will never accept or explain whats happen

Possibility of a repair error in place of the exchange. you can only contact their support team and ask about your shipment status.

Where did you get this news? It's hard to say aloud if you do not have enough evedence. I have been with HitBtc for a long time, and I did not have a problem with depositing and withdrawing. I think you deposit tokens that are not already on the list of Hitbtc or is the wrong address you entered.

Man, people have issues with other exchanges, I heard hundreds of such related to exchanges from the top 10.
But this is definitely not the reason to call exchange "scam".
You need to provide certain proofs, otherwise take your words back.

I wouldn't call HitBTC a scam, I've used it before for my first BTC purchases with no problems,  plus it is a pretty big exchange. What I will say is their withdrawal fees are extortionate!

They delisted Cappacity i think just because they complained about service levels, and i spent a month trying to withdraw other coins due to constant maintenance on the wallet

please be pattien for waiting answer your question from support HITBTC , thanks for your attention for public because I never have this problem like this.
I hope team support read this topic and your problem solved.