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I deposited 0.015btc into SatoshiOption betting that the price of BTC would be lower 60s after deposit. The transaction never showed up in the recent transaction logs. I would have won the trade(0.021btc) but instead SatoshiOption took my money.

Here is a picture of the recent transactions:
https://i.imgur.com/NH1HXSd.jpg

And the transaction of the deposit I made
https://blockchain.info/tx/c6072a13efd3e8f40f70aefc81b44f72c9989d2bd6d4a1606a55551a211d321c

The timestamp of the transaction can be correlated to price showing that I would have won the trade

StshiOption please make things right with me.

I'm a newbie so I can't pm stshiOption (https://bitcointalk.org/index.php?action=profile;u=85387) if someone else could point him to this thread I'd very much appreciate it.

I sent for you. Good luck.

good luck myfriend. May the bitcoin gods smile down upon you  ::)

Indeed, all the best
Hope the right decision is taken whatever that is

@Nighttrader sad story anyways normally you can pm directly this user by now.

Hi there,

Very sorry for the delay - we've now refunded your money along with a 10% tip for your troubles.

https://blockchain.info/tx/1f6d0ce33d2503aa072a9f90fca4934d6e7d58f1f81e72e7e5a72d066cb5e111


We suspect this was caused by a blockchain connection outage on our worker, which happened to correspond with the time you placed your bet. We've since improved the reconnection logic - any transactions which were missed during an outage will now be automatically refunded.

Thanks, and sorry again!

SatoshiOption

Same thing just happened to me - TX ID 38820f27af3a7280d2fd5419e3746081de77e41690cbd5c61348f207fc2c1ca2

*facepalm*

Please bear with us while we investigate...

Bit of a mystery this one - our logs show the blockchain connection as healthy. We've refunded the money anyway:

https://blockchain.info/tx/7fc15a8a15448d1cb7d4bc735faf0552fda121e0cbe7b6f63f427cd56a26e995

We'll monitor this thread for any more problems.

OP: If you'd kindly add [solved] to the title when you get the chance, we'd be grateful!

Glad to see OP gets his btc back :)

Same issue with me  :( :( :( :(

can you please check below trx ids:

89acbab290904e7dce91589c5e467346fd925b98b66bae4364073c8f2d189156

9ee25c086d4fd305bd8a1efa8ec66f8496c30c8403d53c6eb9e3dede503c560f

0b334f5a9d0a029b7da35f6176b1b1a7c9b44615457a42b5cb4767e8f324b531


one of the above trx was successfully credited. but rest two did not.. can you please and reverse back?

Also by mistake once I used a wallet that do not support reverse transaction... so my earning has been stuck... can we do something here?

trx id: 0c8da36039e4714877a20582b6cdbcc13acaabf42e1905588bec24dcbd035d35

thanks alot in advance.

i wouldnt trust it

The web is a bottomless pit, be careful with ur money.

Hi masterbobin,

Yes we can refund the two transactions which our worker failed to pick up, but before I do, did you deposit these from your own personal wallet which supports reverse tx? I don't want to gift the money to MtGox or similar!

Which leads me on to the successful withdrawal: was this sent from an exchange? If so you'll need to check with whoever owns the address the initial deposit came from. The withdrawal was sent out to that address, and is irreversible.

https://blockchain.info/tx-index/109605067

I can provide the private key of your SatoshiOption wallet if this is required for proof of ownership. Sorry, and good luck.

SatoshiOption

It seems your site is buggy from time to time. :(

But what a breath of fresh air that this was responded to and fixed. Impressed.

Hi stshiOption,

Yes, i deposited from my blockchain wallet for two trx which didn't get credited in the satoshi option. please reverse them.

and yes, for trx (0c8da36039e4714877a20582b6cdbcc13acaabf42e1905588bec24dcbd035d35), i used my localbitcoin wallet.. and my return payment got stuck.. please provide me private and lets see if i can get it back or not.

thanks in advance!!

We've now refunded the two 0.1btc transactions which were missed.

We're working on getting you your private key for the other wallet - this isn't trivial though as they are stored encrypted in our database, so we need to write the routine to display these in standard importable format. We'll keep you updated.

Thanks for your patience!

I am again facing issues with satoshioption.com.

first of all the wallet is not working. it is showing error message as 'insufficient tx fee'.. i dont know why. secondly when i sent btc directly from my wallet i did not get the winning btc back in 2 cases. can you please check this asap.

below is my bitcoin address from where i sent the coins:-

1PE4NaLE2ezNT953sccqY3oTDiy96zaCDS

tx id for one = 961fe626786366c33c9873d77ed97b07c8529557da327e4775e68a9d96a51da9

please send my winning btcs. Thanks in advance.

The way you are handling this is a breath of fresh air in this community. Good communication is crucial to customer service and security.

 My 0.0003 is gone from my exchange.SatoshiOption wallet.   I was almost a millioner...  but on my next visit i saw "click to start trading now", and my deposit address changed and its zero balance. I was sending coins on 1M93mNvnjFBtiws7QP2ZFVB3CAm2Sxg2i6. 
 Is is a technical issue?
 

Hello nextme,

Our wallets expire after 24h. The coins should have been returned to your original depositing address.

Sometimes a technical error from your side also have caused the lag.Be sure to review everything on your side and report the authorities if you feel like getting scammed

may all be caused by an internet connection problem, or may also be due to the transfer system of blockchain.info problematic, it normally occurs in a system, there is no perfect system, which is important blockchain.info should fix the problem
important but ultimately your funds have been returned ...  :-\

Can someone explain what's SatoshiOption all about? I see that they have a very good customer/service relation and a good support.

Satoshi Option is a binary trading website that uses Bitcoin.

A binary trading website is where you trade commodities (currencies, stocks, gold, oil, etc.) for money. In this case, the money you're trying to make is Bitcoin.

Hello, i made 2 payments, one to a down option adress 1257838463a198a95aa8c15249c4515f649ce382450bd0cf4e557f1ea115c7d8, and one to an online wallet created trough your site 0de01a602d68f459b90f5370514eadd77dc755c784e60df16639c9e060411256.
Both transaction were of 0.1 btc and both were not registered. Can you help?

Sent some btc to place a "trade". "Trade" never appeared on the site (would`ve won *YAY*), no "automatic" refund was given, sent from my blockchain wallet.
What a shame, was really looking forward to this