Bitcoin Forum

Economy => Service Discussion => Topic started by: Billyboy402 on January 02, 2014, 01:12:45 PM



Title: Any one heard about www.igot.com
Post by: Billyboy402 on January 02, 2014, 01:12:45 PM
Any one heard about www.igot.com

i saw a google ad pop up last night ?


Title: Re: Any one heard about www.igot.com
Post by: Gimmoroy on January 03, 2014, 11:43:16 AM
Registration Date 2013-12-01 00:16:47

Alexa 4,336,249

100k transactions per day https://www.igot.com/orders  ;D

No any API


Scam?


Title: Re: Any one heard about www.igot.com
Post by: sgk on January 03, 2014, 11:53:43 AM
Scam?

www.igot*robbed*.com ?


Title: Re: Any one heard about www.igot.com
Post by: Billyboy402 on January 03, 2014, 02:35:12 PM
bpay payment is to 13TH PTY LTD
????????
Biller Code
228759
Biller Short Name
13TH PTY LTD
Biller Long Name
13TH PTY LTD


wait and see what happens


Title: Re: Any one heard about www.igot.com
Post by: igot.com on January 03, 2014, 08:46:54 PM
Hello everyone!
We're a brand new exchange that launched last week.
To answer some of your questions:

1. 13th Pty Ltd is the business entity that owns igot.
2. Trades are general trades from Blockchain, not trades on igot.com.
3. BPAY is hard to get approved. We're a legitimate business, and have met our bank's stringent requirements.
4. We do not have an API *yet*.

We're still developing and only just launched our most basic version.
We're adding tons of new features, and API documentations that will be pushed to production in the next few weeks.

If you're in Australia, try us out. We accept Bank Transfer, BPAY and adding Direct Debit soon.
If you're any other country, you may still use our services.


We offer one of the lowest commission structure  -- just 1%.


We welcome any suggestions you might have to improve our service.

Regards,

igot.com


Title: Re: Any one heard about www.igot.com
Post by: seaking on January 29, 2014, 10:31:04 PM
i had submitted my request for BTC withdrawal at 00:25 Jan 27, 2014. (BTC transfer to my own wallet)
This has still not been completed. Igot.com has replied that it can take upto 4 days.

is there any reason why that would take so long? is there a way to expediate the transaction?

more so, is the site genuine?

seaking


Title: Re: Any one heard about www.igot.com
Post by: pjr77 on January 29, 2014, 11:17:27 PM
igot.com
Newbie
*
Online Online

Activity: 3


View Profile  WWW  Email  Personal Message (Online)
Trust: 0: -0 / +0(0)
Ignore




Online and does not respond to customers  ?????


BTC transaction 4 days thats a LOOOONNNGGG confirmation time !!


Title: Re: Any one heard about www.igot.com
Post by: igot.com on January 30, 2014, 12:01:25 AM
All customer support queries are addressed using our support site. We cannot provide individual support over a public forum due to member's privacy. BTC transfer outside the igot currently takes anywhere between 24 hours to 4 days. This is mainly because we store Bitcoin offline to prevent from theft. If any customer has a question, we encourage them to contact us at hello@igot.com directly. Every email is answered within hours.



Title: Re: Any one heard about www.igot.com
Post by: ratzmilk on February 27, 2014, 06:27:07 AM
I've done a small deposit and withdrawal with these guys.  While they are sloooowww, they are legit.  I deposited cash via BPay, it took a couple of days to appear on my account.  I bought BTC, which happened immediately.  I then transferred BTC to another wallet, and that took several days to happen, but did happen.

I don't store my BTC with them, or any on-line wallets, I use my own on my PC and back it up onto the web.  I only use them to buy BTC.


Title: Re: Any one heard about www.igot.com
Post by: CrashX on February 27, 2014, 08:30:24 AM
I've done a small deposit and withdrawal with these guys.  While they are sloooowww, they are legit.  I deposited cash via BPay, it took a couple of days to appear on my account.  I bought BTC, which happened immediately.  I then transferred BTC to another wallet, and that took several days to happen, but did happen.

I don't store my BTC with them, or any on-line wallets, I use my own on my PC and back it up onto the web.  I only use them to buy BTC.


I then transferred BTC to another wallet, and that took several days to happen, but did happen

^^ That's the reason I wouldn't use them. Today its afew days, next week a month, then Gox 2.0.

BTC transfer should be initiated in seconds.


Title: Re: Any one heard about www.igot.com
Post by: DanielVG on February 27, 2014, 08:36:12 AM
There's too many letters of MTGox in the name, that's a bad omen...
Don't want to sound superstitious, but it's already going that way i see.

It starts with:

IGOT all your coins

and ends with:

ILOST all your coins.


Title: Re: Any one heard about www.igot.com
Post by: CrashX on February 27, 2014, 08:39:32 AM
There's too many letters of MTGox in the name, that's a bad omen...
Don't want to sound superstitious, but it's already going that way i see.

It starts with:

IGOT all your coins

and ends with:

ILOST all your coins.

LoL...


That afew days delay, not possible unless they have issue in the backend.


To iGot, the whole point of BTC, is how fast it can be move from Point A to B


Title: Re: Any one heard about www.igot.com
Post by: ratzmilk on March 05, 2014, 08:20:23 PM
Update from my previous post.

I've been through the entire process, verified my bank account etc.  Made another deposit to them, went to spend the BTC, still going to take up to 4 days for the 'instant' payment they tell me.

Which, pretty much makes them useless. 



Title: Re: Any one heard about www.igot.com
Post by: igot.com on March 10, 2014, 04:59:30 AM
Hello everyone!
We're visiting Bangalore for next 3 days.
Anyone interested to meet with us can email us on hello@igot.com.

We will be there from Monday (today) until Wednesday night and looking forward to meeting anyone that is interested.

Regards,
igot.com


Title: Re: Any one heard about www.igot.com
Post by: ArslanKhalid on March 10, 2014, 01:29:37 PM
yes dear sir i agree with you Of course it will continually be updated with features that are feasible that users request.  And the best part is, its free.  I will even provide the source code on request for anyone who wants to look at it, altho I will admit it is a bit messy right now.


Title: Re: Any one heard about www.igot.com
Post by: bitmaster85 on March 20, 2014, 12:17:59 PM
They are legit, however take agesssssss to process anything. 4 days to transfer bitcoin is useless. Additionally, the whole 'verification' process, in actual fact takes in excess of a week. Around 8-10 days until you can actually do anything. I wouldn't recommend these guys. While the 1% comission rate may seem great, the rate they sell their bitcoins for, is VERY HIGH compared to other agencies out there.


Title: Re: Any one heard about www.igot.com
Post by: Monkeyseemonkeydo on March 20, 2014, 06:12:20 PM

lol! The best comment I have recently read  :D


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on March 23, 2014, 09:56:56 PM
i was about try for 5000 Inr but

Daily Buy Limit                 1.0 BTC
Daily Withdraw/Send Limit  0.001 BTC

whats the point in buying with them  ???  ::)


Title: Re: Any one heard about www.igot.com
Post by: ContractHashing on March 23, 2014, 11:25:28 PM

 :D


Title: Re: Any one heard about www.igot.com
Post by: TwinWinNerD on March 26, 2014, 06:05:59 PM
Yeah sure, a total unknown exchange having 11000 BTC daily traffic. Rofl


Title: Re: Any one heard about www.igot.com
Post by: sonysasankan on April 01, 2014, 02:31:57 AM
I think its legit. Deposited 10k INR and bought BTC. After that I had some issues with the 2-factor auth, and after some back and forth with support, it was sorted out. The support they have rocks by the way... very responsive.

I'm still waiting on the 7 day cut off time period limiting my withdrawal... at the moment only .01 per day is possible... which is kinda stupid if you take the .0002 BTC transaction fee. 5 more days to go and I should be able to withdraw. Will update on whether its actually legit or not. Looks fine so far.


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on April 01, 2014, 08:57:40 PM
I think its legit. Deposited 10k INR and bought BTC. After that I had some issues with the 2-factor auth, and after some back and forth with support, it was sorted out. The support they have rocks by the way... very responsive.

I'm still waiting on the 7 day cut off time period limiting my withdrawal... at the moment only .01 per day is possible... which is kinda stupid if you take the .0002 BTC transaction fee. 5 more days to go and I should be able to withdraw. Will update on whether its actually legit or not. Looks fine so far.
not tried level 3 verification ?


Title: Re: Any one heard about www.igot.com
Post by: sonysasankan on April 02, 2014, 02:03:28 AM
I think its legit. Deposited 10k INR and bought BTC. After that I had some issues with the 2-factor auth, and after some back and forth with support, it was sorted out. The support they have rocks by the way... very responsive.

I'm still waiting on the 7 day cut off time period limiting my withdrawal... at the moment only .01 per day is possible... which is kinda stupid if you take the .0002 BTC transaction fee. 5 more days to go and I should be able to withdraw. Will update on whether its actually legit or not. Looks fine so far.
not tried level 3 verification ?

There is only Level 0 / 1 / 2. I am on level 1 right now. My level 2 is verified, but there is a holding time and will take a week for me to "use" level 2. Once level 2 is implemented, I should be able to withdraw up to 100 BTC per day. 4 more days to go  ::)


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on April 02, 2014, 03:04:39 AM
yeah i was to ask for level 2 :D  100btc limit   but asked level 3 :D

the delay makes it useless   ;D


Title: Re: Any one heard about www.igot.com
Post by: sonysasankan on April 02, 2014, 03:45:07 AM
yeah i was to ask for level 2 :D  100btc limit   but asked level 3 :D

the delay makes it useless   ;D

The verification delay is a one time thing to get into level 2. At level 1 I requested my daily limit of .01 to check out the speed issue that was being said in this forum. It came pretty fast.... like got an instand confirmation mail.... and the usual hour for the confirmations, etc and it was there in the wallet. Maybe initially when they started there was 4 days waiting time etc.

Or maybe the igot guys are watching and decided to speed up my transfer so i'll report good stuff about them  ;)

Or maybe its only for bigger amounts. Waiting for my Level 2 (4 days remaining) , so I can withdraw my .3 BTC from there and see how it goes. Will update the thread then.


Title: Re: Any one heard about www.igot.com
Post by: TwinWinNerD on April 02, 2014, 09:57:36 AM
Now they show 15000 BTC volume. More than btc-e and the same as bitfinex?

Yeah, sure....

Faking data like OKcoin


Title: Re: Any one heard about www.igot.com
Post by: igot.com on April 02, 2014, 03:32:01 PM
Hello everyone!
Thought we should jump in and clarify a few things.

1. The volume you see is not just our volume. It is block chain data. No point in us giving out fake data. We're doing great for a new exchange.
2. Processing withdrawals faster or slower has nothing to do with forum posting. We follow strict guidelines to access our cold storage and stick to that.
3. 7 days wait after first purchase - why is this implemented?

Why is this important?

Most hackers that hack bank accounts in Australia, India and worldwide use innocent people and buy Bitcoin with their accounts.
Exchanges (if they are not careful), would then send the BTC to those fraudsters.
What happens there? The fraudster made free money, the victim suffers for no reason, and it gives bad reputation to the exchange that was used.
Banks then deem Bitcoin exchanges and Bitcoin itself very high risk and stay away.
But if we put 7 days of ONE OFF restriction, we can always crosscheck with banks, or banks can raise an alarm of such theft and we can stop the theft of money and Bitcoin, both.
Does it mean that someone will not use a fraudulent account next time around after this restriction is lifted? Not at all! But by now we've gathered enough paper trail to go after them if they were defrauding us or innocent, unsuspecting bank account holders.

You have to keep one thing in mind. We're one of the newer exchanges.
We take security very seriously. Many people put in their hard earned money and Bitcoin into our system. As an exchange, it is our responsibility to keep that safe, away from hackers. In order to run an exchange, you need to instate certain security protocols (even if appears to be overly cautious).

We're committed to providing great service to our customers. Some people have issues with wait, others don't and that's totally fine with us. One thing we won't do is - compromise on our security procedures that keeps our customer's and us safe.


Title: Re: Any one heard about www.igot.com
Post by: organsmile on April 03, 2014, 03:40:26 AM
Thank you igot for updating us.
Makes alot of sense


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on April 03, 2014, 05:35:30 AM
hmm ok thx for clarifying.

just made a 5k deposit for verification level 2 :D


Title: Re: Any one heard about www.igot.com
Post by: sonysasankan on April 05, 2014, 03:32:21 PM
OK, site is working. I can confirm. Just got my 0.3 BTC withdrawn. Withdrawal is instant on a verified account. Not sure about bigger quantities though...


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on April 06, 2014, 04:40:33 AM
OK, site is working. I can confirm. Just got my 0.3 BTC withdrawn. Withdrawal is instant on a verified account. Not sure about bigger quantities though...
thx for update.
i need 4 more days to verify for level 2.


Title: Re: Any one heard about www.igot.com
Post by: sumana on April 12, 2014, 08:53:53 AM
Hello everyone!
Thought we should jump in and clarify a few things.

1. The volume you see is not just our volume. It is block chain data. No point in us giving out fake data. We're doing great for a new exchange.
2. Processing withdrawals faster or slower has nothing to do with forum posting. We follow strict guidelines to access our cold storage and stick to that.
3. 7 days wait after first purchase - why is this implemented?

Why is this important?

Most hackers that hack bank accounts in Australia, India and worldwide use innocent people and buy Bitcoin with their accounts.
Exchanges (if they are not careful), would then send the BTC to those fraudsters.
What happens there? The fraudster made free money, the victim suffers for no reason, and it gives bad reputation to the exchange that was used.
Banks then deem Bitcoin exchanges and Bitcoin itself very high risk and stay away.
But if we put 7 days of ONE OFF restriction, we can always crosscheck with banks, or banks can raise an alarm of such theft and we can stop the theft of money and Bitcoin, both.
Does it mean that someone will not use a fraudulent account next time around after this restriction is lifted? Not at all! But by now we've gathered enough paper trail to go after them if they were defrauding us or innocent, unsuspecting bank account holders.

You have to keep one thing in mind. We're one of the newer exchanges.
We take security very seriously. Many people put in their hard earned money and Bitcoin into our system. As an exchange, it is our responsibility to keep that safe, away from hackers. In order to run an exchange, you need to instate certain security protocols (even if appears to be overly cautious).

We're committed to providing great service to our customers. Some people have issues with wait, others don't and that's totally fine with us. One thing we won't do is - compromise on our security procedures that keeps our customer's and us safe.
normally bank transactions are tied with SMS of customers phone and that will be detected by customer .


Title: Re: Any one heard about www.igot.com
Post by: sonysasankan on April 12, 2014, 01:55:59 PM
Hello everyone!
Thought we should jump in and clarify a few things.

1. The volume you see is not just our volume. It is block chain data. No point in us giving out fake data. We're doing great for a new exchange.
2. Processing withdrawals faster or slower has nothing to do with forum posting. We follow strict guidelines to access our cold storage and stick to that.
3. 7 days wait after first purchase - why is this implemented?

Why is this important?

Most hackers that hack bank accounts in Australia, India and worldwide use innocent people and buy Bitcoin with their accounts.
Exchanges (if they are not careful), would then send the BTC to those fraudsters.
What happens there? The fraudster made free money, the victim suffers for no reason, and it gives bad reputation to the exchange that was used.
Banks then deem Bitcoin exchanges and Bitcoin itself very high risk and stay away.
But if we put 7 days of ONE OFF restriction, we can always crosscheck with banks, or banks can raise an alarm of such theft and we can stop the theft of money and Bitcoin, both.
Does it mean that someone will not use a fraudulent account next time around after this restriction is lifted? Not at all! But by now we've gathered enough paper trail to go after them if they were defrauding us or innocent, unsuspecting bank account holders.

You have to keep one thing in mind. We're one of the newer exchanges.
We take security very seriously. Many people put in their hard earned money and Bitcoin into our system. As an exchange, it is our responsibility to keep that safe, away from hackers. In order to run an exchange, you need to instate certain security protocols (even if appears to be overly cautious).

We're committed to providing great service to our customers. Some people have issues with wait, others don't and that's totally fine with us. One thing we won't do is - compromise on our security procedures that keeps our customer's and us safe.
normally bank transactions are tied with SMS of customers phone and that will be detected by customer .

That's true.... but its its not always accurate. I've had withdrawals from my account and had the SMS delivered to me after a 10 hour delay... its completely dependent on the server load. I've also had occasions where 4-5 transactions will deliver to me in a string after 4-5 hours.


Title: Re: Any one heard about www.igot.com
Post by: sumana on April 12, 2014, 06:22:52 PM


That's true.... but its its not always accurate. I've had withdrawals from my account and had the SMS delivered to me after a 10 hour delay... its completely dependent on the server load. I've also had occasions where 4-5 transactions will deliver to me in a string after 4-5 hours.
are you using state bank group  bank ? other icici , hdfc , axis are working fast for sms


Title: Re: Any one heard about www.igot.com
Post by: sonysasankan on April 12, 2014, 07:20:34 PM


That's true.... but its its not always accurate. I've had withdrawals from my account and had the SMS delivered to me after a 10 hour delay... its completely dependent on the server load. I've also had occasions where 4-5 transactions will deliver to me in a string after 4-5 hours.
are you using state bank group  bank ? other icici , hdfc , axis are working fast for sms

I've used most of them.... all are pretty instant. I'm talking about exceptions. They do come about randomly if there is some issue from their side. Plus if a merchant wants to verify something, the bank is the worst place to get that info, especially when there is no complaint from the customer's end. Hence the time makes sense... the customer needs the time to register a complaint etc and the bank needs to follow through, blocking all transactions etc.


Title: Re: Any one heard about www.igot.com
Post by: sweryy on April 14, 2014, 11:25:25 AM
anyone with money in coinjar care to do a total price comparison? seems like igots rate is higher in the end


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on April 17, 2014, 03:24:00 AM
anyone with money in coinjar care to do a total price comparison? seems like igots rate is higher in the end
igot .com is always higher than other exchanges


Title: Re: Any one heard about www.igot.com
Post by: pandit on April 18, 2014, 01:23:22 PM
their deposit  with icici bank option not working ?


Title: Re: Any one heard about www.igot.com
Post by: sonysasankan on April 19, 2014, 12:06:27 AM
their deposit  with icici bank option not working ?

I was wondering the same.... only button exists, and it shows you the HDFC account. Any fix for that, Owners?


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on April 19, 2014, 11:06:15 AM
their deposit  with icici bank option not working ?

I was wondering the same.... only button exists, and it shows you the HDFC account. Any fix for that, Owners?
i think you need to contact support team dont think they looking forum thread posts


Title: Re: Any one heard about www.igot.com
Post by: sonysasankan on April 19, 2014, 09:47:23 PM
their deposit  with icici bank option not working ?

I was wondering the same.... only button exists, and it shows you the HDFC account. Any fix for that, Owners?
i think you need to contact support team dont think they looking forum thread posts

They do actually... there is a spokesman for them here. Maybe they too are riding the altcoin pumps and too busy to care :p


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on May 02, 2014, 08:09:06 AM
just verified with them :D  but the icici bank option still not coming for deposits only hdfc coming


Title: Re: Any one heard about www.igot.com
Post by: sgk on May 13, 2014, 10:47:23 AM
Looks interesting, especially you can deposit money via bank deposit via various banks.

One question though:
How much fees do you levy when I send money through online bank transfer (for example HDFC Bank, India).


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on May 15, 2014, 09:03:50 AM
Looks interesting, especially you can deposit money via bank deposit via various banks.

One question though:
How much fees do you levy when I send money through online bank transfer (for example HDFC Bank, India).
they will add the complete amount to your igot account INR deposit.


Title: Re: Any one heard about www.igot.com
Post by: sgk on May 16, 2014, 08:35:51 AM
Looks interesting, especially you can deposit money via bank deposit via various banks.

One question though:
How much fees do you levy when I send money through online bank transfer (for example HDFC Bank, India).
they will add the complete amount to your igot account INR deposit.

Thanks for clarifying. I asked because other exchanges charge fees. For example if I transfer $500 to BitStamp, my account will have $485 and BitStamp will take $15.

If iGot does not charge that fee, it would be nice. I'd like to hear confirmation from OP though.


Title: Re: Any one heard about www.igot.com
Post by: gs999 on May 17, 2014, 06:18:24 AM
CAREFUL! I've made a small BTC withdrawal with igot before but have now been waiting over 3 days from my 10 BTC withdrawal. I am at verification level 2 (the highest). I've waited my initial seven days so at this stage one would expect things to happen much faster and not be told they're still "verifying".

igot what's up???
Posted from Bitcointa.lk - #qnVjsdPRWWNBXTCi


Title: Re: Any one heard about www.igot.com
Post by: gs999 on May 21, 2014, 06:42:52 AM
CAREFUL! I've made a small BTC withdrawal with igot before but have now been waiting over 3 days from my 10 BTC withdrawal. I am at verification level 2 (the highest). I've waited my initial seven days so at this stage one would expect things to happen much faster and not be told they're still "verifying".

igot what's up???
Posted from Bitcointa.lk - #qnVjsdPRWWNBXTCi

Since I made this posting one of my two BTC payments has been completed.

I will update this forum when I have received both amounts.

Support has stated that much of the delay is caused by using BPay as the method of payment. Apparently bank transfers would be quicker.

I have found support to be responsive in updating me with the reason for the delay which seem to mainly revolve around the use of BPay and their security requirements. After the initial delays a further two to three days delay can be expected between having your account funded and withdrawing your funds via BTC, even on second or third transactions if BPay had been involved.

I've decided to use bank transfers in the future as overall it would probably be much quicker for subsequent payments.


Title: Re: Any one heard about www.igot.com
Post by: gs999 on May 25, 2014, 08:57:30 PM
All payments processed and coins received.

 :)


Title: Re: Any one heard about www.igot.com
Post by: iaminitnow06 on June 10, 2014, 03:54:30 AM
I have done a deposit of INR 50,000 today. Let's see how long it takes to reflect on their website. Finger's crossed.
Will update once it has been done.


Title: Re: Any one heard about www.igot.com
Post by: iaminitnow06 on June 10, 2014, 04:38:53 AM
^^Wow ;D, I had done the bank transfer through SBI and it showed up on their website within 30 minutes. Keep up the good work IGOT.


Title: Re: Any one heard about www.igot.com
Post by: iaminitnow06 on June 19, 2014, 03:38:44 AM
To spread the word- I'm really happy with IGOT ;D. After waiting for 7 days for Level 2, withdrawing good chunks of BTC to the BTC wallet took only about an hour or two.


Title: Re: Any one heard about www.igot.com
Post by: sgk on June 19, 2014, 07:29:40 AM
To spread the word- I'm really happy with IGOT ;D. After waiting for 7 days for Level 2, withdrawing good chunks of BTC to the BTC wallet took only about an hour or two.

You're helping me building my confidence in iGot, but just as a precaution I'd like to trust a fairly new account only after seeing some evidence.

I'm not questioning your experience or ethics, but a screenshot of your iGot account history or your wallet would be nice and comforting for other people.


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on June 19, 2014, 08:35:07 AM
i logged in to igot .com after several days and i see 9807 rs instead of my 9999 rs balance  ???


Title: Re: Any one heard about www.igot.com
Post by: sgk on June 19, 2014, 01:07:18 PM
i logged in to igot .com after several days and i see 9807 rs instead of my 9999 rs balance  ???

Are you sure it is your fiat balance and not INR-equivalent BTC balance?


Title: Re: Any one heard about www.igot.com
Post by: iaminitnow06 on June 20, 2014, 06:31:59 AM
i logged in to igot .com after several days and i see 9807 rs instead of my 9999 rs balance  ???
I think you should ask their support instead of asking here.


Title: Re: Any one heard about www.igot.com
Post by: saxxoholic on June 24, 2014, 03:05:02 AM
Im having trouble with them.

1) I ask why their price for AUD is 3% higher than it should be and why they are advertising 1% fee, when actually if you are buying its pretty much 4%.
      -they close my support ticket with no clear answer.

2) trying to get verified, now ive questioned their overpricing, now theyre stalling and saying my passport image is blurred and I have to send another one
    - ive used this image to open other accounts previously, online gambling and a US futures account so obvious rubbish.

ill let everyone know if I ever get my BTC out to my own wallet safely

in the meantime, definately avoid these guys. they are a problem to me at the moment.

will let you know if it changes.

if they continue to be a problem, I will contact dept of fair trading and put in an official complaint.


Title: Re: Any one heard about www.igot.com
Post by: saxxoholic on June 25, 2014, 02:47:01 AM
now they are saying they will refund my $1000
said it takes by Bpay round 3 days each bank could be up to 10 days.
haven't given me a definite ETA date for the funds back in my hand.

ill update if I get the date from them,

then again when the money hits my account.

they eventually answered my question about the $20 price higher than any other exchange with "if you don't like it don't use us- were refunding you"

my claim is that the 1% fee advertised rate is false because u actully pay 4% if you buy in AUD.

it takes 7 days to get the bTC out as well if they ever let you through the "verification" process which  I got rejected from now 2 times

my guess is they probably trade on clients funds for that 7 days of "verification"






Title: Re: Any one heard about www.igot.com
Post by: iaminitnow06 on June 25, 2014, 03:41:30 AM
now they are saying they will refund my $1000
said it takes by Bpay round 3 days each bank could be up to 10 days.
haven't given me a definite ETA date for the funds back in my hand.

ill update if I get the date from them,

then again when the money hits my account.

they eventually answered my question about the $20 price higher than any other exchange with "if you don't like it don't use us- were refunding you"

my claim is that the 1% fee advertised rate is false because u actully pay 4% if you buy in AUD.

it takes 7 days to get the bTC out as well if they ever let you through the "verification" process which  I got rejected from now 2 times

my guess is they probably trade on clients funds for that 7 days of "verification"

I am relatively new to cryptocurrency and I can assure you by my experience that they are very friendly and usually reply to your email swiftly. My verification took only 6 hours or so.
If you are worried that they would trade on a client's funds then what you could do is deposit a very small amount and buy BTC and then wait for 7 days. After the 7 days waiting period even large BTC withdrawals take 1 hour or so.
And regarding the price, I was quite happy with their prices and do not know about the AUD price offered by them.


Title: Re: Any one heard about www.igot.com
Post by: sonysasankan on June 25, 2014, 03:48:19 AM
Same here... can't say for AUD, But in INR, it was 1% only. Plus transactions, convenience and support are all top notch. The issue I once had with sms verifications earlier has been sorted as well.


Title: Re: Any one heard about www.igot.com
Post by: sgk on June 25, 2014, 05:39:47 AM
To spread the word- I'm really happy with IGOT ;D. After waiting for 7 days for Level 2, withdrawing good chunks of BTC to the BTC wallet took only about an hour or two.

You're helping me building my confidence in iGot, but just as a precaution I'd like to trust a fairly new account only after seeing some evidence.

I'm not questioning your experience or ethics, but a screenshot of your iGot account history or your wallet would be nice and comforting for other people.
Here you go ;D
<img>

Thanks for sharing your experience. Really appreciate that.
Looks like this is the most easy and reliable exchange for Indian users. Can't say the same for users from other countries though.


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on June 25, 2014, 09:17:30 AM
i logged in to igot .com after several days and i see 9807 rs instead of my 9999 rs balance  ???

Are you sure it is your fiat balance and not INR-equivalent BTC balance?
yes its fiat balance only which i deposited thru neft

i think they adjusting usd inr equivalent in balance which dont make sense because i made deposit in INR for INR currency


Title: Re: Any one heard about www.igot.com
Post by: sgk on June 25, 2014, 11:22:17 AM
i logged in to igot .com after several days and i see 9807 rs instead of my 9999 rs balance  ???

Are you sure it is your fiat balance and not INR-equivalent BTC balance?
yes its fiat balance only which i deposited thru neft

i think they adjusting usd inr equivalent in balance which dont make sense because i made deposit in INR for INR currency

Well, that's strange.
Update us when they answer your support ticket.


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on June 25, 2014, 11:51:04 AM
Well, that's strange.
Update us when they answer your support ticket.
yeah i opened the support ticket let us see after their response .


Title: Re: Any one heard about www.igot.com
Post by: BitCoinDream on June 25, 2014, 10:35:12 PM
I just checked https://www.igot.com/orders. 24h volume is 9874 BTC now. I think they are faking it.


Title: Re: Any one heard about www.igot.com
Post by: saxxoholic on June 26, 2014, 07:47:48 AM
from my experience,  support tickets can get ignored if they are asking questions theyd rather not answer. questions like "why so expensive" - " why such a long wait for withdrawl".... questions we all have if we are astute business people.

that's what started my headache with them.


Title: Re: Any one heard about www.igot.com
Post by: sgk on June 26, 2014, 12:14:39 PM
I just checked https://www.igot.com/orders. 24h volume is 9874 BTC now. I think they are faking it.

They have already stated on the first page of this thread:

2. Trades are general trades from Blockchain, not trades on igot.com


Title: Re: Any one heard about www.igot.com
Post by: saxxoholic on June 27, 2014, 01:16:38 AM
I asked them for a date for refund, have been told again, up to  10 days.

I asked them for a screenshot for confirmation, since ten days is a long time to wait in good faith when ive been shown none, and they are a startup company with no good reputation...

 and I  got accused of being angry, and called sir, but still  provided with absolutely no proof that the refund has actually been put through.

I seem to be dealing with a huge ego that's got somehow insulted and is trying to make my life hell.

if you work in customer service, you should be above that.






Title: Re: Any one heard about www.igot.com
Post by: saxxoholic on June 27, 2014, 06:32:48 AM
"This inquiry is closed. There is nothing for a supervisor to address.

Again --- Contact your bank and ask them to reverse your BPAY payment, they will guide you through the process.

We will not be serving your account anymore."

cant get onto a supervisor. tried three times. their previous claim of reversing the bpay from their end has evaporated suddenly when I asked 3 times for proof.

now  I cant login to account!


I put $1000 in there and now it has gone with a  promise of a refund, and no proof.



does anyone know what I can do to get this back,  (other than dept of fair trading?)

Im sure since I have the screenshot of BTC balance, and emails they have sent me I can get it back, would like to know fastest method.

would like to cause them as much pain as possible as well.....


Title: Re: Any one heard about www.igot.com
Post by: saxxoholic on July 04, 2014, 02:32:40 AM
ok.
i went into my bank to put the Bpay reversal through.
couple days ago.
now IGOT the $1000 back.
nothing happened until i put it through.  lying all the way those scum.

so IGOT taken, but fortunately IGOT a second chance!

so, on the plus side, i now know its very good to deal with onshore companies via BPAY or CC, not bank transfer.
keep screenshots....

then if they dance with you, can simply reverse from your bank.

lesson learned :)








Title: Re: Any one heard about www.igot.com
Post by: sgk on July 04, 2014, 05:47:31 PM
ok.
i went into my bank to put the Bpay reversal through.
couple days ago.
now IGOT the $1000 back.
nothing happened until i put it through.  lying all the way those scum.

so IGOT taken, but fortunately IGOT a second chance!

so, on the plus side, i now know its very good to deal with onshore companies via BPAY or CC, not bank transfer.
keep screenshots....

then if they dance with you, can simply reverse from your bank.

lesson learned :)

Hey, i am glad uGOT your money back. Thanks for sharing your experience with us. I was seriously considering this exchange but now I will think twice.


Title: Re: Any one heard about www.igot.com
Post by: Oldminer on July 09, 2014, 04:22:51 AM
Just transferred some $$ into my igot account today at a westpac branch to buy some BTC. Emailed them a copy of the deposit slip and they replied within 10 mins to confirm a question I had. Been a couple hours since the deposit and no credit to my account yet but I know it can take a few hours using other merchants.

Edit: Ok came across my first hurdle. I tried to withdraw my BTC and got a message to say that I was exceeding my daily withdrawal limit lol. Though I saw no mention of this on its site, apparently the daily withdrawal/send limit is 0.001 BTC as a 'Level 0' verified (meaning you have provided no ID), 0.05BTC as a 'Level 1' verified, which you get by verifying your email address, phone number, and linking a bank account (which I thought would be more than sufficient to withdraw all of my bitcoin balance). Only by getting 'Level 2 verified' can you withdraw up to 250BTC/day, which you attain by providing a copy of your drivers licence and a utility bill. This process can take up to 24 hours, assuming the documents you provide are satisfactory, otherwise the wait will be longer.

My old merchant had my BTC to me within 4 hours, with no hurdles to jump. Disappointing.


Title: Re: Any one heard about www.igot.com
Post by: winsys11 on July 17, 2014, 08:59:20 AM
Hi All,

I don't understand all this Bitcoin talk, but what I do understand is unauthorised transactions on my bank statements.

I saw a $0.01 deposit from "13th Pty Ltd", followed later that day by a "BPAY Payment to 13th Pty. Ltd." for $50.00.

Since I don't deal with them, and NEVER bpay from that particular account, I have closed the account.

Now today I see a $10.00 "BPAY Payment to 13th Pty. Ltd" from another account .

Can anyone here explain to me what's going on please?

I got to this forum by googling "13th pty ltd", who claim to be the entity that owns igot.com.
I apologise if my post is inappropriate for this forum.

regards,
Mark


Title: Re: Any one heard about www.igot.com
Post by: Sniar on July 17, 2014, 09:15:53 AM
Any one heard about www.igot.com

i saw a google ad pop up last night ?

What did they do ? Selling bitcoin for indie ?


Title: Re: Any one heard about www.igot.com
Post by: chandan123 on July 21, 2014, 05:47:59 AM
Hi All,

I don't understand all this Bitcoin talk, but what I do understand is unauthorised transactions on my bank statements.

I saw a $0.01 deposit from "13th Pty Ltd", followed later that day by a "BPAY Payment to 13th Pty. Ltd." for $50.00.

Since I don't deal with them, and NEVER bpay from that particular account, I have closed the account.

Now today I see a $10.00 "BPAY Payment to 13th Pty. Ltd" from another account .

Can anyone here explain to me what's going on please?

I got to this forum by googling "13th pty ltd", who claim to be the entity that owns igot.com.
I apologise if my post is inappropriate for this forum.

regards,
Mark

50$ deposit ?


Title: Re: Any one heard about www.igot.com
Post by: rexcell on July 23, 2014, 11:57:21 AM

Hi everyone,

I thought I'd quickly post my experience with igot since there's a bit of a mixed bag here so far.

I decided last week that I want to buy some Bitcoin.  I didn't really know where to begin so I started researching how to go about it Friday morning. 

I found 2 x exchanges that deal with Aussies that looked ok.  Igot & Cointree.

After a bit more investigating including finding this forum - I decided on igot, mainly for the fees as I'm banking on Bitcoin going up which means 1% buy & 1% sell with igot will be less than 2% withdraw fee from cointree (if it goes up).

I don't know what this 4% I read in someones post is about?? 

I registered the free account.  Asked some questions with support and got very quick answers which gave me more confidence so I decided to use BPAY to get my first lot of funds in to my igot wallet.

The process was VERY easy & clear.  You do it all through the web interface and it gives you the biller code/reference etc.

There's 3 Levels of verification:
= Level 0 (requires basic contact information)
= Level 1 (two parts, 1st is more ID proof using Passport/Licence and a utility bill, the 2nd part is linking a bank account)
= Level 2 (making a Bitcoin purchase)

The Buy/Sell/Withdraw rates for each Level are:
= Level 0 10BTC/3BTC/0.001BTC
= Level 1 25BTC/50BTC/0.05BTC
= Level 2 250BTC/150BTC/250BTC

This is a summary of events from Friday morning when I signed up to today (Wednesday) when I made my first Bitcoin purchase:
18/7/14   Initial Signup - Level 0
18/7/14   Made BPAY deposit (informed that it takes 2-3 business days to clear)
18/7/14   Started Level 1 verification, part 1 - uploaded docs for verification
19/7/14   Part 1 of the Level 1 verification was rejected because my utility bill address (POBox) didn't match my licence
19/7/14   Did Part 1 again with different bill (approved 2 hours later)
19/7/14   Was sent email informing me that a deposit of $0.01 was made to my linked account and will have 12 digit code
22/7/14   $0.01 reached my account with 12 digit code.  Plugged that in to the interface.  Now Level 1 verified but my funds still haven't cleared my wallet
23/7/14   BPAY funds have cleared
23/7/14   Made first Bitcoin purchase which automatically triggered my Level 2 verification process (takes 7 days and has a counter "7 days left" next to the Level 2 verification)
30/7/14   TBC - I'll be verified Level 2

I can't believe it was that easy.  Besides the hiccup with my bill having the wrong address on it (which was my fault) everything else was very straight forward and easy and I've deposited funds and purchased with confidence.  Plus the rejection happened about half an hour after I logged off on Friday so they verify/respond very quickly.  Also, note that the verification for Level 1 (second time around) happened on a Saturday!

Now I have to say it...... IGOT Bitcoin :)

Not only that but I bought in at $668 AUD and I just saw it get up close to $680 :))))

Lastly, I asked about about other currencies and they said they're currently looking at implementing Litecoin, Darkcoin & Dogecoin!  Awesome, although they don't have an ETA on it.

My rating:

10/10 - Security (includes 2 factor verification)

10/10 - Service (Julie was excellent and prompt her replies)

9/10  - Speed (although I don't know how it could be any quicker to clear funds, but note that purchase of BTC was instantaneous)

8/10  - Interface (some great tools here from graphs to detailed transaction history to future trades, but still a couple of graphs I would like to see.  Plus the live trades page can lag)

9.5/10 - Overall.  Very satisfied and I highly recommend the service. 

Ultimately, this is why I took the time to write my review as I really don't like seeing people bag criticise a really excellent service such as igot.  I understand that I'm a relatively new client but they've given me no reason to doubt that the service will continue as it's started.  Perhaps I got lucky, but my experience so far has been flawless.

Good luck & happy trading people!



Title: Re: Any one heard about www.igot.com
Post by: sgk on July 23, 2014, 12:20:21 PM

Hi everyone,

I thought I'd quickly post my experience with igot since there's a bit of a mixed bag here so far.

<snip>

Good luck & happy trading people!



Hey, thanks for sharing your experience. It builds up my confidence and I'm going to try this exchange soon enough.


Title: Re: Any one heard about www.igot.com
Post by: rexcell on July 23, 2014, 02:38:45 PM

Hi everyone,

I thought I'd quickly post my experience with igot since there's a bit of a mixed bag here so far.

<snip>

Good luck & happy trading people!



Hey, thanks for sharing your experience. It builds up my confidence and I'm going to try this exchange soon enough.

No probs :)

Good luck and I'm sure you'll be as impressed as I have been. 

I'll share any new experiences I have with them as I go.

Cheers


Title: Re: Any one heard about www.igot.com
Post by: mastero on July 23, 2014, 10:45:05 PM
I work with goc.io (http://goc.io).
Very user-friendly exchange.


Title: Re: Any one heard about www.igot.com
Post by: sumana on July 24, 2014, 08:57:14 AM
I work with goc.io.
Very user-friendly exchange.

do they have indian currency deposit withdrawal


Title: Re: Any one heard about www.igot.com
Post by: Stelisto on September 05, 2014, 04:46:54 AM
Hello everyone!
Thought we should jump in and clarify a few things.

1. The volume you see is not just our volume. It is block chain data. No point in us giving out fake data. We're doing great for a new exchange.
2. Processing withdrawals faster or slower has nothing to do with forum posting. We follow strict guidelines to access our cold storage and stick to that.
3. 7 days wait after first purchase - why is this implemented?

Why is this important?

Most hackers that hack bank accounts in Australia, India and worldwide use innocent people and buy Bitcoin with their accounts.
Exchanges (if they are not careful), would then send the BTC to those fraudsters.
What happens there? The fraudster made free money, the victim suffers for no reason, and it gives bad reputation to the exchange that was used.
Banks then deem Bitcoin exchanges and Bitcoin itself very high risk and stay away.
But if we put 7 days of ONE OFF restriction, we can always crosscheck with banks, or banks can raise an alarm of such theft and we can stop the theft of money and Bitcoin, both.
Does it mean that someone will not use a fraudulent account next time around after this restriction is lifted? Not at all! But by now we've gathered enough paper trail to go after them if they were defrauding us or innocent, unsuspecting bank account holders.

You have to keep one thing in mind. We're one of the newer exchanges.
We take security very seriously. Many people put in their hard earned money and Bitcoin into our system. As an exchange, it is our responsibility to keep that safe, away from hackers. In order to run an exchange, you need to instate certain security protocols (even if appears to be overly cautious).

We're committed to providing great service to our customers. Some people have issues with wait, others don't and that's totally fine with us. One thing we won't do is - compromise on our security procedures that keeps our customer's and us safe.


after this news : http://www.cryptocoinsnews.com/igot-launches-dubais-first-bitcoin-exchange/?utm_source=rss&utm_medium=rss&utm_campaign=igot-launches-dubais-first-bitcoin-exchange

i signup to igot.com , verified my account in 24h lvl 3 , igot is my new best exchanger ever , finally no wire fee when you in UAE .

is fast then other exchanger , withdraw money same day.

thank you igot.com


Title: Re: Any one heard about www.igot.com
Post by: AlphaD on September 06, 2014, 05:49:12 AM
I use Igot.com.

They are ridonkulously slow to process transactions and their support is absolute shithouse!


But they do come through in the end.


Title: Re: Any one heard about www.igot.com
Post by: Oldminer on September 06, 2014, 08:03:02 AM
My first experience with them some weeks ago wasnt good as I had made a cash deposit over the counter at my bank then got a nice surprise when I tried to w/d my BTC with a message saying I could only w/d like 0.01BTC or something for the first 7 days  :o

Several emails to support later I managed to get to the funds about 24-36 hours later based on the fact I had supplied all necessary ID and made a cash deposit. I found their support quite responsive during this interim period as well. I would probably use them again in view of this and the fact my daily w/d limit is now a lot higher.


Title: Re: Any one heard about www.igot.com
Post by: hyphenx on September 17, 2014, 09:25:59 AM
I have been trading bitcoins since the days of CryptoXchange, so I've been around the block more than a couple of times and run into my fair amount of scams.
My experience is as follows:

25/8-26/8 Deposited $1, withdrew $1. All checked out well
26/8 Seems legit, so I deposited a sum that CoinJar won't allow.
27/8 Money appeared in account
I noticed you need to be level 2 to withdraw any money, so I uploaded documents using the webcam feature in the verification process.
3/9 I was told this was too blurry.
4/9 I then uploaded them as scans
6/9 Scans too blurry
8/9 sites not letting me upload new documents, eventually can after contacting support again.
8/9 new scans uploaded
10/9 told to upload notarised copies of the documents and also mail documents to iGot as they could not find me in the white pages.
I had already verified with a license, utility bill, bank account, bpay and mobile phone number.
I have also sign up to NAB's uBank account using less than this, verified accounts with CoinJar, Kraken, Bitstamp, so its not a new process or anything here.
10/9 I live fairly remote from town so supplied more bills and confirmed a whitepages listing, told I still needed to notarise documents.
11/9 I made the trek into town, got documents notarised, uploaded and sent the originals express post to iGot's address on their site.
15/9 Hadn't heard anything so I sent a support request and was told my account would be verified in 24-48hrs.
17/9 Received copypasta saying they are verifying documents and will lift restrictions when done.

All the while, my revenue streams are hindered which is negatively affecting my trading business.
Will be lodging a complaint to fair trading and consulting with my solicitor if their are further delays.

Will keep you updated





Title: Re: Any one heard about www.igot.com
Post by: hyphenx on September 25, 2014, 01:19:40 AM
Finally offered a refund. Still havent seen it.
Now they're requested I write a letter detailing I want a refund and my customer reference number.


Title: Re: Any one heard about www.igot.com
Post by: Billyboy402 on September 25, 2014, 10:56:19 AM
i must say , i dont like it how the max withdraws for level 2 is only $25 AUD $20 USD
it kinda force you to send the documents


Title: Re: Any one heard about www.igot.com
Post by: ellave on October 07, 2014, 01:20:58 AM
Have just signed upto Igot I was very happy & impressed having openend anaccount yesterday, deposited aud$100 over bpay & that being credited to my account this morning.  So I purchased $100 of BTC went to withdraw & find out I can only withdraw 0.001 BTC per day (useless), this increases to 0.05 (still useless) once they have verified my ID (which they have done quickly).  I have to wait 7 days to be able to withdraw anything more.



Title: Re: Any one heard about www.igot.com
Post by: Tony Abbot on October 14, 2014, 10:38:19 PM
My hard earned has been locked up in igot for a very long time. I have been unable to move any funds around for more than a month.
I stupidly let a friend who wanted some coins fund my account via bpay and my account was frozen under their "know your customer" rules.
I had to supply identification for my friend in order to unlock my funds.
I supplied the ID requested more than 2 weeks ago and they still haven't managed to verify him.
Replies from customer service have been kurt and lacking in any detail as to why this is taking so long.
They have been happy to accept further deposits and have been happy to let me spend said deposits on more BTC but won't let me sell, withdrawal or move BTC.
This is doing my head in.
I have a support ticket that's many pages in length, most of which is made up of me whinging and begging.
Can anyone tell me if verification should take this long (it didn't when I verified myself) ??
Or is there something weird going on?
They even mentioned that "my friend could be a member of ISIS for all they know."
They have enough ID to leave no doubt that everybody is who they say they are, and there is a paper trail a mile long that would cover their arses should anything untoward happen.
I don't get it.


Title: Re: Any one heard about www.igot.com
Post by: sgk on October 15, 2014, 04:54:24 AM
My hard earned has been locked up in igot for a very long time. I have been unable to move any funds around for more than a month.
I stupidly let a friend who wanted some coins fund my account via bpay and my account was frozen under their "know your customer" rules.
I had to supply identification for my friend in order to unlock my funds.
I supplied the ID requested more than 2 weeks ago and they still haven't managed to verify him.
Replies from customer service have been kurt and lacking in any detail as to why this is taking so long.
They have been happy to accept further deposits and have been happy to let me spend said deposits on more BTC but won't let me sell, withdrawal or move BTC.
This is doing my head in.
I have a support ticket that's many pages in length, most of which is made up of me whinging and begging.
Can anyone tell me if verification should take this long (it didn't when I verified myself) ??
Or is there something weird going on?
They even mentioned that "my friend could be a member of ISIS for all they know."
They have enough ID to leave no doubt that everybody is who they say they are, and there is a paper trail a mile long that would cover their arses should anything untoward happen.
I don't get it.


So it seems everybody should stay away from this service. You're one of the many people having issues with them, and this thread is only 5 pages long. And still it is full of dissatisfied customers.

I would just steer clear of them. On the very first page I wrote a comment www.igot*robbed*.com
I was just having fun when I posted that, but it seems like it sounds true after all.


Title: Re: Any one heard about www.igot.com
Post by: Tony Abbot on October 15, 2014, 08:05:29 AM
Turns out they un-shackled my account on the weekend but forgot to tell me.  Oh well, back in business.... finally.


Title: Re: Any one heard about www.igot.com
Post by: zerk89 on October 16, 2014, 04:27:57 PM
@ Tony Abbot

How's it going so far? Able to withdraw your BTC

I am worried as igot is not GST compliant in australia....



Title: Re: Any one heard about www.igot.com
Post by: ellave on October 16, 2014, 09:50:22 PM
I had issues with them this week.  So after my 7 days were up I withdraw the 0.25btc  & got a email confirmation & happily waited for it to appear in my wallet.  In the mean time I BPAY them $1000 for a further purchase, the next morning I am still without my 0.25btc in my personal wallet but get confirmation my $1000 has been received so I bought $1000 of BTC & attempted to withdraw that.

I then opened a ticket asking where my withdrawals were, after about 6 hours I got a response that my deposit of $1000 was large (seriously  ??? ) & so raised alarms it was fraud related.  They told me I had to get a written note from my bank AND my ID attested by a justice of the peace & post it to them or schedule a video call with them with a whole heap of my ID.   I kicked up a fuss about this & eventually got them to approve me after emailing in further signed ID & BPAY receipts from my work email address ( I work for a Bank).

So I eventually got my BTC but I'm not if any further purchase with be trouble free & I cant really recommend them with all over the top security measures they have in place.


Title: Re: Any one heard about www.igot.com
Post by: sgk on October 17, 2014, 05:43:09 AM
I had issues with them this week.  So after my 7 days were up I withdraw the 0.25btc  & got a email confirmation & happily waited for it to appear in my wallet.  In the mean time I BPAY them $1000 for a further purchase, the next morning I am still without my 0.25btc in my personal wallet but get confirmation my $1000 has been received so I bought $1000 of BTC & attempted to withdraw that.

I then opened a ticket asking where my withdrawals were, after about 6 hours I got a response that my deposit of $1000 was large (seriously  ??? ) & so raised alarms it was fraud related.  They told me I had to get a written note from my bank AND my ID attested by a justice of the peace & post it to them or schedule a video call with them with a whole heap of my ID.   I kicked up a fuss about this & eventually got them to approve me after emailing in further signed ID & BPAY receipts from my work email address ( I work for a Bank).

So I eventually got my BTC but I'm not if any further purchase with be trouble free & I cant really recommend them with all over the top security measures they have in place.

So one more dissatisfied client.

I can see they're making deposits very easy and withdrawals very difficult for everyone. And they haven't even showed up on this thread in long time to address customer issues, which tells me they care less about what we think of them.


Title: Re: Any one heard about www.igot.com
Post by: Tony Abbot on October 18, 2014, 10:49:04 PM
@ Tony Abbot

How's it going so far? Able to withdraw your BTC

I am worried as igot is not GST compliant in australia....



I haven't got around to trying to withdraw yet, I'm on holiday and my partner is kicking up a stink about being online too much.....



Title: Re: Any one heard about www.igot.com
Post by: Tony Abbot on October 18, 2014, 10:57:44 PM
I had issues with them this week.  So after my 7 days were up I withdraw the 0.25btc  & got a email confirmation & happily waited for it to appear in my wallet.  In the mean time I BPAY them $1000 for a further purchase, the next morning I am still without my 0.25btc in my personal wallet but get confirmation my $1000 has been received so I bought $1000 of BTC & attempted to withdraw that.

I then opened a ticket asking where my withdrawals were, after about 6 hours I got a response that my deposit of $1000 was large (seriously  ??? ) & so raised alarms it was fraud related.  They told me I had to get a written note from my bank AND my ID attested by a justice of the peace & post it to them or schedule a video call with them with a whole heap of my ID.   I kicked up a fuss about this & eventually got them to approve me after emailing in further signed ID & BPAY receipts from my work email address ( I work for a Bank).

So I eventually got my BTC but I'm not if any further purchase with be trouble free & I cant really recommend them with all over the top security measures they have in place.

So one more dissatisfied client.

I can see they're making deposits very easy and withdrawals very difficult for everyone. And they haven't even showed up on this thread in long time to address customer issues, which tells me they care less about what we think of them.

Yep, it's so quick and easy to deposit but horrendously difficult to do anything else. I do sympathise with them as our country is super regulated and as early adopters, I'm sure iGot needs to be extra careful. But what a shitfight!

Can anyone recommend an exchange that's actually good with their service and good for the BTC movement as a whole?



Title: Re: Any one heard about www.igot.com
Post by: ellave on October 19, 2014, 11:50:24 PM
I had issues with them this week.  So after my 7 days were up I withdraw the 0.25btc  & got a email confirmation & happily waited for it to appear in my wallet.  In the mean time I BPAY them $1000 for a further purchase, the next morning I am still without my 0.25btc in my personal wallet but get confirmation my $1000 has been received so I bought $1000 of BTC & attempted to withdraw that.

I then opened a ticket asking where my withdrawals were, after about 6 hours I got a response that my deposit of $1000 was large (seriously  ??? ) & so raised alarms it was fraud related.  They told me I had to get a written note from my bank AND my ID attested by a justice of the peace & post it to them or schedule a video call with them with a whole heap of my ID.   I kicked up a fuss about this & eventually got them to approve me after emailing in further signed ID & BPAY receipts from my work email address ( I work for a Bank).

So I eventually got my BTC but I'm not if any further purchase with be trouble free & I cant really recommend them with all over the top security measures they have in place.

So one more dissatisfied client.

I can see they're making deposits very easy and withdrawals very difficult for everyone. And they haven't even showed up on this thread in long time to address customer issues, which tells me they care less about what we think of them.


Yep, it's so quick and easy to deposit but horrendously difficult to do anything else. I do sympathise with them as our country is super regulated and as early adopters, I'm sure iGot needs to be extra careful. But what a shitfight!

Can anyone recommend an exchange that's actually good with their service and good for the BTC movement as a whole?



I used local bitcoins for one purchase, deposited in cash at bank & 20 minutes later had the BTC in my wallet. 


Title: Re: Any one heard about www.igot.com
Post by: Tony Abbot on October 21, 2014, 07:01:36 AM
Thanks mate, but I need a reliable exchange to trade on.....
Local BTC is the bomb for buying, I agree.


Title: Re: Any one heard about www.igot.com
Post by: Oldminer on October 21, 2014, 07:29:35 AM
Try https://www.cointree.com.au


Title: Re: Any one heard about www.igot.com
Post by: Tony Abbot on October 21, 2014, 10:53:20 AM
Thanks old miner. Cointree looks the goods.


Title: Re: Any one heard about www.igot.com
Post by: Oldminer on October 23, 2014, 08:13:09 AM
Anyone having problems sending BTC to igot? Im getting a red circle over the BTC deposit address on my account? If I Ctrl-V it and try to use the address to send to I get a message the address is invalid  ???

Thanks old miner. Cointree looks the goods.

Yea its pretty good. Easy to setup but apparently their not buying BTC atm  :(


Title: Re: Any one heard about www.igot.com
Post by: hypnobluez on October 25, 2014, 02:46:20 AM
They are ok! I trade on igot, but only small. It took ages though for the verification to finally end! I guess they are just super paranoid about fraud, hackers etc. I have to say though their withdrawal times are unsatisfactory still (1 out of 10), slowest I have ever come across. One time BTC takes 10 mins, another time 1 day - very inconsistent and annoying. AUD withdrawals are beyond unsatisfactory, sometimes takes more than 4 days. I wouldnt recommend for serious traders.


Title: Re: Any one heard about www.igot.com
Post by: Billyboy402 on October 26, 2014, 11:30:50 AM
Ive done about 10 BTC with them now , both buying and withdrawing AUD , work well now . glad they have fix alot of there old issue


Title: Re: Any one heard about www.igot.com
Post by: igot.com on October 29, 2014, 05:55:30 PM
Thanks for your comments.

1. Daily withdrawal limits and way to lift them is clearly listed on the site. Its very easy to lift those restrictions and withdraw as many as 500 BTC a day.

Getting to Level 2 is pretty straight forward and easy.
We are simply not interested in running yet another 'anonymous Bitcoin exchange'.
Bitcoin may have started like that, but we think that is not the right way going forward. If you see the evolving economy of Bitcoin, you will notice 99% of the exchanges do require to meet KYC and AML policies laid out by the Government around the world.

We certainly do not want to be in middle of some big (or small) money laundering operations that fund illegal trades such as drug trafficking, and  terrorism to name few.

-----

2. Withdrawal times:

We know that some people are upset about withdrawal times and we would like to clarify:

Bitcoin withdrawals are processed within hours in most cases.
If you've sent us a BPAY, the withdraw time will be more because we need to be sure you sent the BPAY from your own account and a scammer did not just hacked into someone's bank account to send it.

How can you make sure this is faster?
Simply deposit cash instead of Bank transfer or BPAY transfer.
That makes withdrawals almost instantaneous. Our risk there is minimum to none and the speed is definitely faster as we do not need to further verify you.

Cash withdrawals:
As your history with us grows, we tend to send out withdrawals faster.
We do need to have some history with your account to expedite the process.

Some international wires can and do take time, so please keep that timeline in mind.
Some local banks take 1 to 3 business days to transfer funds too. This is not in our hand at all.

If you are a bigger trader, by all means reach out to us for a transaction fee discount. We would love to work with you.

Rest assured, igot is not here to scam you or anyone else. That's not why we started this platform.

We are known for our extra precautions (sometimes criticized)  and many users get frustrated, which we understand and listen to.

But due to number of BPAY frauds in Australia, we have to be very careful with every account. We've blocked thousands of dollars worth of fraud by enforcing strict KYC.

What these scammers really do is use BPAY to fund igot, then withdraw Bitcoin.
Once the Bitcoin is sent, they’re gone. There’s nothing anyone can do about it.

As an exchange, it is our job to make sure this doesn’t happen.
When this happens, the following happens:

The scammer has gotten away with free Bitcoin
The victim (who’s bank account or card was used) is out of money
igot then needs to make sure the money is given back to the victim, affecting our bottom line
Banks see this as high risk business and shuts down Bitcoin related bank accounts

We see a lot of classic frauds every day and you, as our user have to understand that we need to be extra careful.

We’ve seen so many cases where:

Scammer scammed someone’s bank account and took of with Bitcoin
Some unsuspected old people have had their life savings or major portion of it taken away
Some kids use their parent’s bank account to buy Bitcoin without understanding the risks (and they’re under 18 years of age)
Some people have had their identity and cards stolen from their mailbox while they were away

As we grow, we are constantly reviewing our policies to make sure we're able to eliminate fraud and lift limits on most accounts instantly.

As part of our voluntary obligation, we meet the AML and KYC policies laid by the government. This is good for Bitcoin ecosystem in general and since Bitcoin is not yet regulated, we think self regulated exchanges like ourselves are doing the right thing (legally speaking).



We look forward to your feedback. Please feel free to email us on hello@igot.com.
We will be happy to help.


Regards,
Rick Day
Founder
igot.com


Title: Re: Any one heard about www.igot.com
Post by: Ososober on November 03, 2014, 07:20:41 PM
to get to level two, all previous steps need to be done, you can just go and do the 100pt id check and be level 2, have to do bank account link as well.

withdrawal time suck, been waiting on 5.xx coin to withdraw for over three hours now, no response to ticket, withdraws should be instant,


Title: Re: Any one heard about www.igot.com
Post by: cozytrade on November 05, 2014, 11:50:25 PM

Could you clarify  how long do you spend under "Pending" status before sending to your bank? I don't think once your bank send via SWIFT, it talks -2 days even for international transfer.

It takes too much (more than 2 weeks) to process in your operation (What are you verifying ???). No other exchanges except former Mt.GOX / btc-24 take so long as igot....




Cash withdrawals:
As your history with us grows, we tend to send out withdrawals faster.
We do need to have some history with your account to expedite the process.

Some international wires can and do take time, so please keep that timeline in mind.
Some local banks take 1 to 3 business days to transfer funds too. This is not in our hand at all.

If you are a bigger trader, by all means reach out to us for a transaction fee discount. We would love to work with you.



Title: Re: Any one heard about www.igot.com
Post by: QuiveringGibbage on November 07, 2014, 09:15:18 PM
tl;dr: OMFG it took me almost a month to get my BTC out of iGot. But it seems to get faster once you have established some trades over time (a long time).

So i tried out iGot (Australia) the other day. They worked and is legit, but are hella slow in releasing your coins to you. I think they are intentionally slowing the process to make sure you are not a fraudulent customer (nice way to treat your customers, assume they are scammers until proven other wise..).

After getting Level 2 status which takes 7 days from your first BPay deposit, you need to further verify your ID documents and bank statements to iGot staff to be able to withdraw any significant amount of BTC. This process took me a further 14 days to complete (snail mailed docs) and even after that, when I was able to withdraw all my BTC, there was EVEN MORE DELAYS to authorise the release of my coins. This took another 36hours before they processed my coins onto the blockchain.

Cash deposits at a branch does not instantly appear in your iGot account. Takes about a day which I thought was ridicules. I also notice they recently took WestPac deposit off their site. Only has CBA option now. (BPay still available)

With all that said, my last BPay transaction did appear in my account faster and had the coins release to me within 12 hours. I hope it gets faster now since i've traded with iGot for over a month now. Will update, if they ever become decently fast.

on another note, iGot is not an exchange as I see it. They just have a spot price and you pay that price (+fee). There's no nominating what price you want to pay. There's no order book to see buy and sell orders. It's like coinjar, but no GST, and mutha fukin slow.

Peace,
QG


Title: Re: Any one heard about www.igot.com
Post by: igot-fool on November 14, 2014, 07:21:53 AM
Just don't even risk it with this shitty site. Seriously, not worth the effort. Stick to localbitcoins or even the bitswamp before you try and trust this site with your money or bitcoins.

Their support sucks, they don't answer any questions (worse support than stamp, by far)
They take like 1 week + for a fiat withdrawal
They take hours and hours for even a bitcoin deposit


Absolute joke. Waste of time. Tried it, not using this site again that's for sure.



Title: Re: Any one heard about www.igot.com
Post by: Oldminer on November 14, 2014, 07:42:21 AM
Bit Trade are offering a 1-2 day turnaround on transfers to a bank account at the moment.

Cashed out some BTC monday morning and had the funds in my account by Wednesday afternoon. Great service.


Title: Re: Any one heard about www.igot.com
Post by: QuiveringGibbage on November 14, 2014, 09:57:51 AM
tl;dr: OMFG it took me almost a month to get my BTC out of iGot. But it seems to get faster once you have established some trades over time (a long time).
i gave up using this service. too slow. cumbersome, unpredicable.

there are better services in Australia, much better.

QG


Title: Re: Any one heard about www.igot.com
Post by: MrPiggles on November 19, 2014, 09:18:10 AM
Yeah i agree igot.com is a shitty service.

been waiting over 2 weeks for a withdrawal.

Feel like I got goxxed


Title: Re: Any one heard about www.igot.com
Post by: organsmile on November 19, 2014, 12:25:24 PM
I use igot.com everyday, I dont get any problems like this.
Dont know why you guys facing this issue.
I buy/sell them approx 5 btc everyday they seems to be okay and fast to me.

Only if your payment is via BPAY they hold it for 7 days which they mentioned on their website isnt it?



Title: Re: Any one heard about www.igot.com
Post by: MrPiggles on November 19, 2014, 04:36:52 PM
I use igot.com everyday, I dont get any problems like this.
Dont know why you guys facing this issue.
I buy/sell them approx 5 btc everyday they seems to be okay and fast to me.

Only if your payment is via BPAY they hold it for 7 days which they mentioned on their website isnt it?



bullshit, you're a shill.

every transaction i've had with them from 0.1btc deposit and upwards has been slow as fuck


Title: Re: Any one heard about www.igot.com
Post by: organsmile on November 20, 2014, 05:40:07 AM
Haha are you kidding me?
Looks like u are a shill.
I have no reason to lie over here mate!
I was sharing my experience with u all.


Title: Re: Any one heard about www.igot.com
Post by: MrPiggles on November 20, 2014, 05:45:09 AM
Haha are you kidding me?
Looks like u are a shill.
I have no reason to lie over here mate!
I was sharing my experience with u all.

4 out of your 5 posts are about igot, you're a shill.


Title: Re: Any one heard about www.igot.com
Post by: organsmile on November 20, 2014, 06:01:35 AM
That is because i dont use this forum much.
Plus this forum does not allow me to post things.
It gives error saying too early or something


Title: Re: Any one heard about www.igot.com
Post by: organsmile on November 20, 2014, 06:56:37 AM
Haha are you kidding me?
Looks like u are a shill.
I have no reason to lie over here mate!
I was sharing my experience with u all.

4 out of your 5 posts are about igot, you're a shill.

I see you are a full member was thinking if you can help me with something.
I would like to start mining if there any good website or something i could start with?


Title: Re: Any one heard about www.igot.com
Post by: cozytrade on November 20, 2014, 10:29:10 PM
So slow. :-[


Title: Re: Any one heard about www.igot.com
Post by: MrPiggles on November 21, 2014, 03:29:38 AM
So slow. :-[

So slow it feels like I've been scammed. I had high hopes, the website seems slick, but they seem to have one idiot doing withdrawals and he spends weeks at a time doing nothing. "AML" apparently, which consists of what?

What is their "AML" procedure which makes a withdrawal take 2 weeks? Why does bitstamp do it within 24 hours? It just reeks of incompetence, and in this environment incompetence usually ends with people losing money. So as soon as I receive my fiat I'm fuckin out of there, never using them again.


Title: Re: Any one heard about www.igot.com
Post by: ellave on November 21, 2014, 04:39:08 AM
My first experience with igot was horrible & slow took about 10 days to withdraw my coins, i did purchase a further 2 btc a few weeks back  paying cash OTC & this is a better experience.  Had the coins in my wallet about 4 hours later, but I did contact their support during the process to make sure it was going to run smothly.


Title: Re: Any one heard about www.igot.com
Post by: MrPiggles on November 21, 2014, 04:51:07 AM
I got my money finally, so they are not a scam, but over 2 weeks for a fiat withdrawal is beyond a joke, especially when they claim to have banking facilities in the same country as me (they sent it from another country)

Pretty freakin ridiculous tbh

Back to bitstamp it is


Title: Re: Any one heard about www.igot.com
Post by: Not fun on November 21, 2014, 10:17:27 PM
Firstly, I’d like to thank the starter of this thread. They pose a good question – and after dealing with IGOT, I believe I can offer those searching an answer to this question some valuable information.

In this post I include an excerpt of an email I wrote to IGOT in the hope that it may prevent someone else having to go through this shit. And yes, predictably there will be those who respond to this by playing down IGOT's methods as being a “normal part of diligence” and “in the best interests of their customers” - I tell you now, many of these posters will be purposely misleading you as they are affiliated with IGOT.

YOU HAVE BEEN WARNED !

This email was sent to IGOT and a number of Australian consumer protection authorities. Please read.

“IGOT
What you are doing to me is absolutely unfair. On 6th November 2014, I deposited $AUD400 into your account in order to buy Bitcoin. Over 2 weeks later and after satisfying all your requirements of me to withdraw my funds, you still have not paid back to me what is mine and I am now resigned to the fact that you do not and never did have any intention in honouring this financial transaction.

The business practises IGOT have used from the outset have been dishonest and fraudulent, and I hope that my informing the relevant authorities will at least lead to an investigation into IGOT. I also hope that the Financial Ombudsman will be able to help me recover my funds.

At every turn IGOT has acted to frustrate me in my requests to have my funds paid out. Initially, when IGOT rejected my account verification and subsequent to me paying $400, IGOT refused to refund. In an attempt to position myself to withdraw these funds as Bitcoin, I did what was asked and belatedly, as I was lead to believe, was granted full verification (level 2) to withdraw Bitcoin.

With this fully verified level, I thought I was now able to withdraw my funds, and for a time it seemed that this may be the case <Author’s note: evidenced by a confirmation from IGOT that the withdrawal process would occur.> After a few days waiting for my funds to appear, however, I then received a notification from IGOT that I would need to verify the BPAY payment I made 2 weeks prior.

In this email, IGOT gave me 2 options as quoted:

"Option 1:
1. You will need to ask your bank to verify your recent BPAY payment to us. They will need to give a letter stating the amount, date, and other details of this BPAY.
2. Get your Government issued Photo ID and Bank Statement (from where you sent us BPAY) attested by your Bank or Justice of Peace as 'True Copy'....

Option 2:
Schedule a video call with us.
We will require you to verify the following during the call:
1.   Your photo id
2.   BPAY payment receipt
3.   Front and Back of your Debit or Credit card where the BPAY was sent from."

This additional verification request is now on top of the "highest" verification I have already attained and is completely unacceptable, and I believe designed to further commit me to this fraud for the following reasons.

Westpac Bank, my financial institution, uses strong security measures when transacting business for its customers in order to limit fraud. Every transaction I make over the internet is verified before submission via a security code sent to my mobile phone. IGOT are using the guise of being 'fraud aware' as a stalling tactic to continue to withhold my funds. In actual fact, IGOT is the entity committing the fraud. There is no need for me to take this action, and I will not be further imposed upon by IGOT.

Option 2, the video call is another tactic, I believe, IGOT is using to commit further fraud against me. IGOT's request to have me show my credit card is criminal. The front (credit card number) and back (3 digit verification code) of my credit card where the BPAY was sent from is misleading and I believe is another tactic to gain information to further debit my account. My BPAY payment was not made from a credit card and I will not hand over this information to this company. I am speculating here, however, the fact remains that these business practises are dubious.

In the emails below, IGOT offers to close my account and give me a refund. This will not happen, my dealings with IGOT up to this point suggest that they will ignore this refund request. I have the appropriate verification level as specified by IGOT and I am continuing to demand the withdrawal of my Bitcoin.

At the very least, IGOT's business practises are unfair and I do not believe anyone should have to stand for this treatment in Australia. It goes against every fair minded value held dearly by most Australians, and I hope that the reporting of my IGOT experience will at least spare another from this anguishing ordeal.”


Title: Re: Any one heard about www.igot.com
Post by: Billyboy402 on November 22, 2014, 01:13:01 AM
thanks for the feed back ,  because this industry is new I guess the requirements for account verification is a bit hit and miss

to be completely honest account verification was total waste of time for me . Multiple email with attachment but at least their covering all the requirements

after verification i found that large withdraws = 2 btc  took way to long, but I'm guessing that because IGOT manually process the payment from cold storage . ( create panic that you have been rob - if you haven't got them in 12 hours )

Cash withdraws are fast i haven't had a problem.

 


Title: Re: Any one heard about www.igot.com
Post by: MrPiggles on November 22, 2014, 06:28:21 AM
Firstly, I’d like to thank the starter of this thread. They pose a good question – and after dealing with IGOT, I believe I can offer those searching an answer to this question some valuable information.

In this post I include an excerpt of an email I wrote to IGOT in the hope that it may prevent someone else having to go through this shit. And yes, predictably there will be those who respond to this by playing down IGOT's methods as being a “normal part of diligence” and “in the best interests of their customers” - I tell you now, many of these posters will be purposely misleading you as they are affiliated with IGOT.

YOU HAVE BEEN WARNED !

This email was sent to IGOT and a number of Australian consumer protection authorities. Please read.

“IGOT
What you are doing to me is absolutely unfair. On 6th November 2014, I deposited $AUD400 into your account in order to buy Bitcoin. Over 2 weeks later and after satisfying all your requirements of me to withdraw my funds, you still have not paid back to me what is mine and I am now resigned to the fact that you do not and never did have any intention in honouring this financial transaction.

The business practises IGOT have used from the outset have been dishonest and fraudulent, and I hope that my informing the relevant authorities will at least lead to an investigation into IGOT. I also hope that the Financial Ombudsman will be able to help me recover my funds.

At every turn IGOT has acted to frustrate me in my requests to have my funds paid out. Initially, when IGOT rejected my account verification and subsequent to me paying $400, IGOT refused to refund. In an attempt to position myself to withdraw these funds as Bitcoin, I did what was asked and belatedly, as I was lead to believe, was granted full verification (level 2) to withdraw Bitcoin.

With this fully verified level, I thought I was now able to withdraw my funds, and for a time it seemed that this may be the case <Author’s note: evidenced by a confirmation from IGOT that the withdrawal process would occur.> After a few days waiting for my funds to appear, however, I then received a notification from IGOT that I would need to verify the BPAY payment I made 2 weeks prior.

In this email, IGOT gave me 2 options as quoted:

"Option 1:
1. You will need to ask your bank to verify your recent BPAY payment to us. They will need to give a letter stating the amount, date, and other details of this BPAY.
2. Get your Government issued Photo ID and Bank Statement (from where you sent us BPAY) attested by your Bank or Justice of Peace as 'True Copy'....

Option 2:
Schedule a video call with us.
We will require you to verify the following during the call:
1.   Your photo id
2.   BPAY payment receipt
3.   Front and Back of your Debit or Credit card where the BPAY was sent from."

This additional verification request is now on top of the "highest" verification I have already attained and is completely unacceptable, and I believe designed to further commit me to this fraud for the following reasons.

Westpac Bank, my financial institution, uses strong security measures when transacting business for its customers in order to limit fraud. Every transaction I make over the internet is verified before submission via a security code sent to my mobile phone. IGOT are using the guise of being 'fraud aware' as a stalling tactic to continue to withhold my funds. In actual fact, IGOT is the entity committing the fraud. There is no need for me to take this action, and I will not be further imposed upon by IGOT.

Option 2, the video call is another tactic, I believe, IGOT is using to commit further fraud against me. IGOT's request to have me show my credit card is criminal. The front (credit card number) and back (3 digit verification code) of my credit card where the BPAY was sent from is misleading and I believe is another tactic to gain information to further debit my account. My BPAY payment was not made from a credit card and I will not hand over this information to this company. I am speculating here, however, the fact remains that these business practises are dubious.

In the emails below, IGOT offers to close my account and give me a refund. This will not happen, my dealings with IGOT up to this point suggest that they will ignore this refund request. I have the appropriate verification level as specified by IGOT and I am continuing to demand the withdrawal of my Bitcoin.

At the very least, IGOT's business practises are unfair and I do not believe anyone should have to stand for this treatment in Australia. It goes against every fair minded value held dearly by most Australians, and I hope that the reporting of my IGOT experience will at least spare another from this anguishing ordeal.”

igot is not getting any good press is it


Title: Re: Any one heard about www.igot.com
Post by: sgk on November 23, 2014, 04:50:49 AM
<snip>

That's it, then! iGot just lost many potential customers!
Nobody who is reading this topic should ever deal with this service.

I don't know about Australia, but Indian users should really switch to Unocoin.


Title: Re: Any one heard about www.igot.com
Post by: montello on November 25, 2014, 09:16:26 AM
This is another bitcoin exchange BUT it look more like a SCAM, a website built for quick money.


Title: Re: Any one heard about www.igot.com
Post by: Seanzqt on December 02, 2014, 03:57:28 AM
This is another bitcoin exchange BUT it look more like a SCAM, a website built for quick money.

Actually, I just bought 2 BTC from them and then moved it to my Coinjar account :)

Yet again, with your signature I could call that a SCAM, making 6 figures, get out of here!


Title: Re: Any one heard about www.igot.com
Post by: Seanzqt on December 02, 2014, 04:05:13 AM
Firstly, I’d like to thank the starter of this thread. They pose a good question – and after dealing with IGOT, I believe I can offer those searching an answer to this question some valuable information.

In this post I include an excerpt of an email I wrote to IGOT in the hope that it may prevent someone else having to go through this shit. And yes, predictably there will be those who respond to this by playing down IGOT's methods as being a “normal part of diligence” and “in the best interests of their customers” - I tell you now, many of these posters will be purposely misleading you as they are affiliated with IGOT.

YOU HAVE BEEN WARNED !

This email was sent to IGOT and a number of Australian consumer protection authorities. Please read.

“IGOT
What you are doing to me is absolutely unfair. On 6th November 2014, I deposited $AUD400 into your account in order to buy Bitcoin. Over 2 weeks later and after satisfying all your requirements of me to withdraw my funds, you still have not paid back to me what is mine and I am now resigned to the fact that you do not and never did have any intention in honouring this financial transaction.

The business practises IGOT have used from the outset have been dishonest and fraudulent, and I hope that my informing the relevant authorities will at least lead to an investigation into IGOT. I also hope that the Financial Ombudsman will be able to help me recover my funds.

At every turn IGOT has acted to frustrate me in my requests to have my funds paid out. Initially, when IGOT rejected my account verification and subsequent to me paying $400, IGOT refused to refund. In an attempt to position myself to withdraw these funds as Bitcoin, I did what was asked and belatedly, as I was lead to believe, was granted full verification (level 2) to withdraw Bitcoin.

With this fully verified level, I thought I was now able to withdraw my funds, and for a time it seemed that this may be the case <Author’s note: evidenced by a confirmation from IGOT that the withdrawal process would occur.> After a few days waiting for my funds to appear, however, I then received a notification from IGOT that I would need to verify the BPAY payment I made 2 weeks prior.

In this email, IGOT gave me 2 options as quoted:

"Option 1:
1. You will need to ask your bank to verify your recent BPAY payment to us. They will need to give a letter stating the amount, date, and other details of this BPAY.
2. Get your Government issued Photo ID and Bank Statement (from where you sent us BPAY) attested by your Bank or Justice of Peace as 'True Copy'....

Option 2:
Schedule a video call with us.
We will require you to verify the following during the call:
1.   Your photo id
2.   BPAY payment receipt
3.   Front and Back of your Debit or Credit card where the BPAY was sent from."

This additional verification request is now on top of the "highest" verification I have already attained and is completely unacceptable, and I believe designed to further commit me to this fraud for the following reasons.

Westpac Bank, my financial institution, uses strong security measures when transacting business for its customers in order to limit fraud. Every transaction I make over the internet is verified before submission via a security code sent to my mobile phone. IGOT are using the guise of being 'fraud aware' as a stalling tactic to continue to withhold my funds. In actual fact, IGOT is the entity committing the fraud. There is no need for me to take this action, and I will not be further imposed upon by IGOT.

Option 2, the video call is another tactic, I believe, IGOT is using to commit further fraud against me. IGOT's request to have me show my credit card is criminal. The front (credit card number) and back (3 digit verification code) of my credit card where the BPAY was sent from is misleading and I believe is another tactic to gain information to further debit my account. My BPAY payment was not made from a credit card and I will not hand over this information to this company. I am speculating here, however, the fact remains that these business practises are dubious.

In the emails below, IGOT offers to close my account and give me a refund. This will not happen, my dealings with IGOT up to this point suggest that they will ignore this refund request. I have the appropriate verification level as specified by IGOT and I am continuing to demand the withdrawal of my Bitcoin.

At the very least, IGOT's business practises are unfair and I do not believe anyone should have to stand for this treatment in Australia. It goes against every fair minded value held dearly by most Australians, and I hope that the reporting of my IGOT experience will at least spare another from this anguishing ordeal.”

igot is not getting any good press is it

It all has to do with SECURITY, I did own my own business once upon a time in far far away land and you'd be surprised at how many people I had to personally ID check because their information was either:

A) Incorrect or not accurate.
B) Their IP address was located in Russia but they were in the USA.
C) Billing address was not within the same state as their phone number.

And so on, I can understand their aspect and to try and minimise fraud, I would more than likely do the same thing unless I had Green ID in place to successfully verify people - then again fraudsters can still get around the Green ID with just a few bits of information.

I would still then be worried about who I was doing business with - Bitcoin is a tricky yet complicated business and I don't think people should complain about their security measures, if you DO NOT LIKE IT, do not deal with them.

It is really plain simple!


Title: Re: Any one heard about www.igot.com
Post by: ellave on December 02, 2014, 05:39:14 AM
Coinjar have now set up in UK so we dont need to pay GST, will go back to using them I think


Title: Re: Any one heard about www.igot.com
Post by: iamborg1of1 on December 05, 2014, 07:11:55 AM
Hi about 3 weeks ago I join igot had a few problems getting verified but a few emails to there support sorted it out. I'm now level 2 with no restrictions so nearly 2weeks ago I sold my bitcoin they were confirmed in an hour or so .So far really good BUT since then I've tried to transfer my money but keep getting errors and each time I email support |I get constant bull from them and I'm now thinking this is a scam.SO WATCH OUT I RELIE ON MY BITCOINS AS AN INCOME IM NOW TOTALY BROKE THANKS TO THEM. Don't use


Title: Re: Any one heard about www.igot.com
Post by: Oldminer on December 05, 2014, 07:33:30 AM
Sent some money to iGot by Bpay and the funds arrived the next day.

Bought some BTC and requested a withdrawal which was processed a few hours later.

Much better experience than the first time. I am Level 2 btw.


Title: Re: Any one heard about www.igot.com
Post by: sgk on December 05, 2014, 09:30:16 AM
iGot has expanded to over 40 countries. I hope they give similar attention to user experience, given the opinions in this thread.

http://www.coindesk.com/bitcoin-exchange-igot-expands-40-countries/


Title: Re: Any one heard about www.igot.com
Post by: Billyboy402 on December 08, 2014, 12:12:10 AM
Coinjar have now set up in UK so we dont need to pay GST, will go back to using them I think

Good luck with that - until you Google the CEO name "Ryan Zhou"





Title: Re: Any one heard about www.igot.com
Post by: masterspirit on December 08, 2014, 03:30:53 AM
never heard about them, till I ran across this thread just now.

if i havent heard of it then prob still growing, and im sure whatever service they provide there would be an existing better competitor.

like localbitcoins.com thats more suited.


Title: Re: Any one heard about www.igot.com
Post by: clubsofsteel on December 08, 2014, 03:34:42 AM
i like it..thanks for the cool find!


Title: Re: Any one heard about www.igot.com
Post by: ramkumar on December 15, 2014, 05:26:10 PM
so far igot is very good for INR to BTC trade.

i trust igot because they have offices in morethan 40+ countries. can able to Deposit & withdraw to bank account DIRECTLY. very small sell fee (0.5% now)

i'm trading upto 15 to 20 BTC daily (buy & sell). i felt only few minor issues like unnoticed maintenance (around 20 mins - 3 hrs) & little slow (not frequently) issues.

Highly recommended to give a try.

most of bad reviews mentioned in this thread from new account (someone made purposely) and little older( at that time they might not mature).

Give a try and update here about your view. their support is great. Very quick withdrawal(to my bank account - under 24 hours in Monday-Saturday)

My heartfelt thanks to Igot team for giving an opportunity to make profit without mine anything.



Title: Re: Any one heard about www.igot.com
Post by: DaBeagle on December 17, 2014, 11:59:22 AM
I haven't done that many trades with Igot, especially as they made me jump through hoops to get my account authorised, which I feel was for their enjoyment. Even though I am a professional currency and precious metals dealer who trades in the millions each month and runs several successful companies, I was treated like an idiot. Maybe I was an idiot for pursuing Igot for an account in the first place. But I thought it was a change of pace and an interesting new concept. But I was told so many lies, and such utter crap that left me thinking, these guys are not going to last. Every question I emailed, which by the way takes an average of 12 hours to get an answer, are  returned with nothing to do with the original question, and strangely they are all by the same person. My imagination pictures them in a broken down seedy office with two people amongst milk crates for desks no phones and a couple of old rusty Pentiums.

I know that sounds harsh but their customer service draws that visual image. Unless I'm a special case, and actually for everyone else’s sake  I really hope so, but I think most are treated like myself. I have read some horrible reviews on them, but know some people like to carry on. But seriously if I see a positive one, I'm pretty sure its Julie (or whatever name she likes to use) hashing them out.

So in the past they have lost my deposits, lost my transfers, frozen my account for no reason and even after I had proof the money was in their account, they denied it. Unfortunately just before Julie sent me the same "We don't have it, its normal to take 10-20 days to do a bank transfer", and also the only reason I know someone else works there, I received an email saying my funds were cleared (5 days after they actually cleared their account). But still denial from Julie that they don't have it.
But as I am a glutton for punishment, and really like to see these amateurs fumble around grandstanding there performance, I did another transfer today, Having to email them as normal, warning them its coming or they won't find it for a week. I am told "oh, we changed that account 4 days ago" I should have checked with them before I sent, "Now that's your fault, try and get it back from the bank yourself". I rechecked my emails, nothing about any changes in their system ,although what kind of works there one day, isn't there for long. I looked at the deposit page like she said a notice was placed. Still nothing. Perhaps it only flashed up there for a minute, usual IGOT style. I explained although my last name is St.James I can't read their minds. If they don't inform their customers of change how the hell is anybody to know.. But all I get "Not our problem"..
It wasn't much, only $3k, but these cowboys are going to tarnish the industry, which will lead to more legislation and heavy handed rules making a new and fresh market impossible to work with. The government can’t wait to shut this down, all they need is a good excuse, and people getting swindled losing their life savings are what headlines are made from.

So please walk away Rick Day, pack up your bongos before you ruin it for everyone. If one customers experience is 60 out of 60 trades a complete battle and nightmare, your obviously not capable of running a fish and chip shop in Australia let alone anything in the financial industry. I have basically been told by your staff (Julie, and the other guy by proxy) I have lost my 3 grand. Oh well…..
Tomorrow I will release 200k to my legal team to take everything, including those shiny bongo's. And if it needs another 200k so be it.

I'm sure going to be happy resting my feet on your milk crate desk.


Oh and I didn't want to give you that one star, but its the minimum. But I'll get it back in the settlement anyway.


Title: Re: Any one heard about www.igot.com
Post by: Billyboy402 on December 17, 2014, 10:45:18 PM
I haven't done that many trades with Igot, especially as they made me jump through hoops to get my account authorised, which I feel was for their enjoyment. Even though I am a professional currency and precious metals dealer who trades in the millions each month and runs several successful companies, I was treated like an idiot. Maybe I was an idiot for pursuing Igot for an account in the first place. But I thought it was a change of pace and an interesting new concept. But I was told so many lies, and such utter crap that left me thinking, these guys are not going to last. Every question I emailed, which by the way takes an average of 12 hours to get an answer, are  returned with nothing to do with the original question, and strangely they are all by the same person. My imagination pictures them in a broken down seedy office with two people amongst milk crates for desks no phones and a couple of old rusty Pentiums.

I know that sounds harsh but their customer service draws that visual image. Unless I'm a special case, and actually for everyone else’s sake  I really hope so, but I think most are treated like myself. I have read some horrible reviews on them, but know some people like to carry on. But seriously if I see a positive one, I'm pretty sure its Julie (or whatever name she likes to use) hashing them out.

So in the past they have lost my deposits, lost my transfers, frozen my account for no reason and even after I had proof the money was in their account, they denied it. Unfortunately just before Julie sent me the same "We don't have it, its normal to take 10-20 days to do a bank transfer", and also the only reason I know someone else works there, I received an email saying my funds were cleared (5 days after they actually cleared their account). But still denial from Julie that they don't have it.
But as I am a glutton for punishment, and really like to see these amateurs fumble around grandstanding there performance, I did another transfer today, Having to email them as normal, warning them its coming or they won't find it for a week. I am told "oh, we changed that account 4 days ago" I should have checked with them before I sent, "Now that's your fault, try and get it back from the bank yourself". I rechecked my emails, nothing about any changes in their system ,although what kind of works there one day, isn't there for long. I looked at the deposit page like she said a notice was placed. Still nothing. Perhaps it only flashed up there for a minute, usual IGOT style. I explained although my last name is St.James I can't read their minds. If they don't inform their customers of change how the hell is anybody to know.. But all I get "Not our problem"..
It wasn't much, only $3k, but these cowboys are going to tarnish the industry, which will lead to more legislation and heavy handed rules making a new and fresh market impossible to work with. The government can’t wait to shut this down, all they need is a good excuse, and people getting swindled losing their life savings are what headlines are made from.

So please walk away Rick Day, pack up your bongos before you ruin it for everyone. If one customers experience is 60 out of 60 trades a complete battle and nightmare, your obviously not capable of running a fish and chip shop in Australia let alone anything in the financial industry. I have basically been told by your staff (Julie, and the other guy by proxy) I have lost my 3 grand. Oh well…..
Tomorrow I will release 200k to my legal team to take everything, including those shiny bongo's. And if it needs another 200k so be it.

I'm sure going to be happy resting my feet on your milk crate desk.


Oh and I didn't want to give you that one star, but its the minimum. But I'll get it back in the settlement anyway.


I CALL BULLSHIT

" Even though I am a professional currency and precious metals dealer who trades in the millions each month and runs several successful companies"

what company have you ever deal with that haven't ask for the same verification, IGmarket, TD Ameritrade , E*trade  all ask for confirm documents sign by  Witnessing signatures and posted back the the sign copy
there process was a pain in the butt - but all companys ask for the same thing


"12 hours to get an answer" Have you dealt with Mtgox , bitstamp , google , hotmail they all day at least 24 hours



PS you know some one is BULLSHIT when they sign up a new account to have a rant on a page :'( :D



Title: Re: Any one heard about www.igot.com
Post by: coinmaster222 on December 17, 2014, 10:50:18 PM
The verification process was no different from other site and is a legal obligation and I trade 25-35btc a day and have no problems as yet


Title: Re: Any one heard about www.igot.com
Post by: DaBeagle on December 18, 2014, 04:34:04 AM
Well Billyboy402, I assume 420 was taken, so you smell bullshit , my guess is you are either 12years old or have the mental capacity of much less than that, or maybe your nose is too close to you own arse. I suggest you give the pot a rest for a bit and maybe get a job? I realise you have all day to make inane comments with such sophistication like " I call bullshit " and still collect the dole. But some of us work 14 hour days. And quite frankly its because of the ignorant uneducated morons like you, that turn most from these forums. However I thought even someone as thick as you might gain some knowledge from other peoples experiences, from all walks of life, without kindergarten comments. I stand corrected..
 


To further waste my time on you, but hope others might read.I do not think for one second that any company should have lax regulations when it comes to security or credit, even though credit is not the issue here. And to ask for solid evidence that they are dealing with reputable people or companies is not what I was discussing. Any professional company will have readily available the set criteria necessary for  this process.  From my experience and many others, I feel they were making this up as they went along. I  was told up front what was needed, and complied to the standard which satisfied them initially. However days later was told that I would have to supply additional evidence, with the comment I am really sorry but this is the last step then you will be fully verified, while slightly annoying this information wasn't upfront, this did not phase me and I complied. Only to be told I was nearly there, all I had to do was one more step. So not to bore you, and make you start toking on that billy boy, 6 in total one more last steps had to be completed over a period of 2 weeks. To be honest at that point I really didn't intend to trade with them, but found it amusing how they sounded so serious and quoted AML regulations to us that didn't exist.

The 12 hour reply was not only the average minimum, as some still have not been replied too, and others averaged four days. But the point is mute, if anyone thinks
this should be the normality. Its not the dark ages, we are not still using carrier pigeons to communicate. This technology was designed for a purpose of speeding up communication, oh and for you BillyBoy so you can download animal porn and beat off in your mothers underwear.

The only reason a company takes 12-24-72 hours to respond in a financial business scenario, is either they don't care, don't know, or my thought at least in the case of IGOT, do not have enough manpower to adequately fulfil the demands required. One person, even if they use multiple aliases can not physically cope. I received  an answer back from Julie saying she felt attacked and this hurt her feelings. I would like to use this forum to personally apologise to her. It was not my intent to hurt, but to either evoke a better service from them as I do wish them success in what they are trying to build, but feel they are blind to believe this can be achieved while treating your customers with utter contempt. So please accept my apology it was not meant to be personal. I have been told  before my aggressive stance in communications are detrimental to the desired outcome. But I can't help getting things off my chest. While saying that my legal department have, quite rightly, put me back in my place, I hire them because I trust their opinion's and their candour.  To disregard their advice would not only be wasting my own money but disrespectful for their profession. So no Milk Crate desks for me, will just have to make do with 400 year old carved mahogany. Oh Billy let me beat you too it "WANKER" yes sometimes I am. But would I rather be me or you, well I only like lace underwear on my lady so guess I will stay me. By the way have traded 5.6M in December up to yesterday. If you knew the margins its not out of this world, and not substantial weight at around $47k per Kilo. And business is slow, terribly so. That's why my little excursion into crypto, always trying to learn new concepts if only experimental.

And for your final inspirational comment that had to be conjured up in your feeble little mind at a moment of climax or some very potent stuff you bought from your mates little sister.
"PS you know some one is BULLSHIT when they sign up a new account to have a rant on a page Cry Cheesy"

I can't actually believe I'm validating this, but its such a nice day on the Broadwater on my good friends yacht, no its not mine billy just like your underwear. Billy I will make this as easy to understand as I can for you ,everybody on any forum anywhere has to start with a first posting, even an adorable little halfwit like yourself. Its not a conspiracy, no secret motives, no mystery you and the Scooby team can solve. And with the absolute joy that it has been to converse with a throwback like yourself Billy, its probably going to be my last. 

And to clarify the sensible comment's by Coinmaster222

I am glad if you have managed to find competency  within their company I have traded only around 130BTC in total over 40days, and that was like pulling teeth.
I am surprised, but happy for you. I for one do not want the only reputable traders to be offshore, I would like to see a successful home grown industry. And finally do not want the government to have any ammunition for even tighter constraints and regulations that make trading in this country impossible. It is their ultimate goal, its up to us to thwart it and not help them.


Title: Re: Any one heard about www.igot.com
Post by: Billyboy402 on December 18, 2014, 07:21:02 AM
Nice story mate.

Well Billyboy402, I assume 420 was taken, so you smell bullshit , my guess is you are either 12years old or have the mental capacity of much less than that


I think it a bit rude that your a new member and Your making fun of my mental ability - Do you often tease other with disability ?

BillyBoy so you can download animal porn and beat off in your mothers underwear.
some very potent stuff you bought from your mates little sister.
no its not mine billy just like your underwear

 
It was not my intent to hurt,  So please accept my apology it was not meant to be personal.


That a bit rude , but welcome to the community  

this is a Crypto chat forum , I am going to ask a Mod to remove these sick pedophile comments


You'll pretty much insult me on every level   .... You sign up a new account to have a rant , then when some one comments you act like a bigger loser

https://i.imgur.com/5aaQEC9.jpg





Title: Re: Any one heard about www.igot.com
Post by: DaBeagle on December 18, 2014, 09:24:35 AM
Mate you continue to live in your own little fantasy world, Sorry you were upset at my go at you, but seeing that you don't even know me, or even who I am, you felt quite free in the personal attacks to start with, If hiding behind a keyboard in your bedroom can ever be called an attack. I can only assume it makes you feel a little bit more like a man. Shame it doesn't make you any more like one. Of course your a Moderator, its why forums have degraded to schoolyards, because all the kids that help run it. I am so glad that you picked my mistakes, but unfortunately its only because you have no real life experiences, you have to leave the safety of your bedroom to get that. That you show up how little you know. Except the your Mental disability, you were spot on with that one. Your user name Billy Boy is a straight reference to some one who uses a billy (or a bong) maybe you being a self confessed Minder you might not have known that. Oh and no I don't usually tease  people with a disability , but total fuckwits like yourself I make an exception for. Now the 420 instead of your 402 is another reference to Marijuana which means  is your misunderstanding replacing pot with post  (as your as thick as). Your second line , second mistake ( a pattern emerges) Firstly I never called up anybody's grammar but seeing how you think I have 1. It would be so many mistakes not Mistake and toking is the act of using a bong, something I don't do but really recommend you stay away from, as the few brain cells you have are all needed.   Its a pretty dangerous path your walking down. Wasn't it you who started with the name calling? And you remove all the bits you like that make you look like the absolute waste of space that you are, after all you have had people laughing at you your whole life. The quote referring to the apology is not regarding you it was directed to Julie. And for somebody with a primary school education don't try correcting others when you finish with your loser statement and can't even spell "Rant". I'll forgive you because of your disability, and let you call me a loser if that makes you feel better about yourself. But listen to me carefully you little  Cunt, it's your sick mind that thinks anything I said is in any way connected to Paedophilia, maybe that's the first thing that pops into your head, but not mine. In the world I live in, referring that would end yours.

Don't embarrass your self with any reply, I wont be reading it. But if you are going to be a moderator at a forum, grow the fuck up and stop acting like a spoilt child!!


Title: Re: Any one heard about www.igot.com
Post by: Billyboy402 on December 18, 2014, 11:08:52 PM
Locking this post- Some user have posted too much rubbish  =  "New account Rant page"