Bitcoin Forum

Local => India => Topic started by: MrMerchant on May 22, 2018, 11:03:10 AM



Title: [OFFICIAL] PocketBits.com Updates, News and Announcements.
Post by: MrMerchant on May 22, 2018, 11:03:10 AM


This is the official thread for Updates/News/Announcements from PocketBits, for instant support and queries kindly ping us on website chat from 9am to 5pm Monday to Saturday or give us a call at 09326060609.




Title: Re: [OFFICIAL] PocketBits.com Updates, News and Announcements.
Post by: MrMerchant on May 22, 2018, 11:06:12 AM
INR withdrawals are now Free! No fees will be charged for INR Withdrawals of any amount from today.

+

PocketBits is supporting TRX and EOS main net migration, the Users will have tokens on the respective blockchain after the migration, there is no action required by individual users.



Title: Re: [OFFICIAL] PocketBits.com Updates, News and Announcements.
Post by: PocketBits Support on June 06, 2018, 08:13:30 AM
#EOS is now Trading on PocketBits!
$EOS Withdrawals will be available once we deem the #eosmainnet to be stable.


Title: Re: [OFFICIAL] PocketBits.com Updates, News and Announcements.
Post by: Guvn0r on June 07, 2018, 08:55:15 AM
I see a lot of complaints already from different review sites, most of them says no reply to email or calls. are they all resolved?

You have a good history in trading on localbitcoins : https://localbitcoins.com/accounts/profile/beingmrmerchant/ . But that wouldn't make people easily trust your exchange, with all that have been happening in India.

All the best.


Title: Re: [OFFICIAL] PocketBits.com Updates, News and Announcements.
Post by: MrMerchant on June 11, 2018, 06:17:23 PM
I see a lot of complaints already from different review sites, most of them says no reply to email or calls. are they all resolved?

You have a good history in trading on localbitcoins : https://localbitcoins.com/accounts/profile/beingmrmerchant/ . But that wouldn't make people easily trust your exchange, with all that have been happening in India.

All the best.


Hi,
Thank you for the wishes @Guvn0r

Yes, we were not able to support some of our Users during Jan, as our team was not prepared for the sudden influx of users that the January pump brought.
We were among the first to realize the customer support gap in the Indian Crypto ecosystem, we provided 24/7 support since inception of PocketBits to all our users and we were lauded for it, as it so happens we were not able to keep up with our promise during Jan and hence some Users were frustrated and rightly so. All of the issues or delays faced by the users are solved but none of them have rectified or updated their reviews, as is the case with any industry most users don't write reviews when there is always positive experience but one negative experience can cause them to write about it, we are not complaining as it was our shortcoming and we have rectified it.

We have scaled our team and infrastructure and are always available on Website chat and +919326060609 plus social media to help our users anytime.

Hoping some users find the time to write about the Positive Experiences too, I don't think my reputation on LBC matters as in the end the product PocketBits should have the right reputation and we will certainly fix it by providing exceptional service again, we disrupted the industry once and we will do it again.


Regards
Sohail Merchant





Title: Re: [OFFICIAL] PocketBits.com Updates, News and Announcements.
Post by: PocketBits Support on June 13, 2018, 03:10:24 PM
PocketBits has Upgraded to Segwit with New Deposit Addresses. Kindly do not Deposit BTC to previous address.


As a benefit of upgrading to Segwit, BTC Withdrawal fees have been slashed to 0.0001 from the earlier fees of 0.0003!



More updates coming soon!


Title: Re: [OFFICIAL] PocketBits.com Updates, News and Announcements.
Post by: PocketBits Support on June 20, 2018, 07:38:58 PM
LITECOIN Deposits are Live!


To Deposit Litecoin go to Altcoins > Generate Address
A new LTC wallet address will be assigned to your PocketBits account to deposit Litecoin.
*Litecoin Deposits are credited after 4 Confirmations.


More updates coming soon!


Title: Re: [OFFICIAL] PocketBits.com Updates, News and Announcements.
Post by: PocketBits Support on June 22, 2018, 11:23:39 AM
BitcoinCash Deposits are Live!


To Deposit BitcoinCash go to Altcoins > BCC > Generate Address
A new BCC wallet address will be assigned to your PocketBits account to deposit BitcoinCash.
*BitcoinCash Deposits are credited after 4 Confirmations.


More updates coming soon!


Title: Re: [OFFICIAL] PocketBits.com Updates, News and Announcements.
Post by: PocketBits Support on June 23, 2018, 07:36:16 AM
IOTA IS NOW TRADING ON POCKETBITS!


We are pleased to announce MIOTA trading is now live on PocketBits. Not just that, we are proud to be the first Indian exchange to introduce #IOTA to the Indian community.
Start trading with #Pocketbits now.

More updates coming soon!