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Hi,

last week I ordered an Asic 230 gh/s for 2'950 €.
Today I've received a box full of bottle of water.

Someone else is scammed like me?

NOW I'm in contact with sinosigma-europe.... may be courier stole my HW ?

At the moment Sinosigma-Europe is collaborative to solve the problem

Sinosigma-Europe monday will contact courier to open a complain.
Tracking expedition has a lack of 2 days in wich my box was lost and then re-appear, probably in those days something happened.

An extract of the mail with Sinosigma-Europe

"Open a complain, see what they say because for 2 days the package was
untraceable (when you send me the email about tracking i contact them and
they were unable to locate the package) and the wight don't match, if i
see they see imediatly any problem i will refund you or send you another
unit, if they ask for more info i would have to ask you this information
before refund"

I'm confident at the moment.
I will keep informed you.

Yes. As I wrote to Sinosigma-Europe I wait till monday evening, after that I will contact Police

PS: to be honest it is true that during shipping tracking (courier: Chronopost) there is a lack of 2 days. In that period I wrote to sinosigma-europe and they told me

"It's already with dpd, but is very strange it should left monday, i will contact the courier in order to know what's happening."

after sinosigma-europe wrote me again

"This situation is not normal, the package was lost for 2 days, we have shiped before to *** with no problems, i don't know what happen!"

So that the package "disapeared" for 2 days it is also clear from shipping tracking.

As said, after monday I will inform you about if sinosigma-europe is serious and honest or it is a scammer....
at the momente they are collaborative.

Answering to all people that sent me  PMs.

Other details:

-I pay with bank transfer NOT in btc

-Courier document shown as sender not sinosigma europe (that I think is only a simple name) but another company. Doing some research I found that this company is legitimate and known in Portugal; also the name of the sender is known.

Tomorrow will be monday and I will inform you about situation

In response to your PM, yes I had no problem with this store I buyed a 30 gh/s first and some weeks later a 104 gh/s my only complain is lack of documentation and information related to overclock and some minor problems (crash) in the 30 gh/s..but my tracking always showed my orders correctly.. i think if your package was lost for 2 days at the courier that maybe the source of your problems, 1 time i bought gpus, motherboards and cpus from a well known store named pixmania (www.pixmania.com) and when i received the package I had only 1 motherboard inside it take me 3 months to fix the issue...

Infact, due also to the fact that behind "sinosigma-europe" there is a known company I'm not so convinced about their guilt (but all things could be)... but I exepct now a correct way to solve this problem.

At the moment no news and no mail from sinosigma-europe.

As they know... in few hrs I will report them to Police-

Their reply

"The courier investigation can take up to 30 days or more that is their
response, meanwhile i can assure you that with another client who had a
similar situation they have admited their fault and they will refund us.
If you want to go to the police we understand and we will collaborate if
needing, thing is we can not be responsable for problems in transit as our
conditions of sale says, we have no fault if the package has lost for 2
days and was changed, we can't even know if you received and are trying to
fool us to get your money and the unit back.

I can assure you that the complain has been sended and that we will wait
and update you with informations as soon as we have it.

Regards,"


I ask for ID number of complain but at the moment no answer.

Sorry for annoying you but I think that is very very important for all of us to know if company is honest or scammer.
Our authority is give feedbacks to other users to prevent them problems.

Just received email from sinogima-europe.
They assure me that they keep informed me about update in this situation.

As I told previous behind sinosigma-europe there is a legitimate company so, I repeat, I'm confident... also due to a lack of 2 days in tracking package by courier and also due that they replu to my emails without any problems.

I will write other when there will be important upgrade.

thanks

IMPORTANT UPDATE

sinosigma-europe wrote me now

"
Thank you for your update, the reclamation number is the number of the
tracking, meanwhile i escalated this issue to our manager ***, i
explained what happened, he said it's ok for me to refund you instant of
25% of the value of the unit (that is + - our profit) while we all wait
for the courier to investigate the situation.

If you send me your:

NAME: IBAN: SWIFT:

I will give order to transfer to your account 25% of the value.

Regards,
"

So, for me, this is a big proof of their honesty.

I prefer to refuse this temporary refund waiting for a final solution, but... I appreciate this fact... it is not a so common thing.

Thanks sinosigma-europe

Hello! I have the same problem. Ordered the product but the package contains only a part of it. The rest of the shipment contained two bottles of water. Sinosigma-Eunope are liars. Blame the couriers, promised to pay back but have not done it so far. Website, they are also closed.

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I askf for 25% of refund at the moment. I will keep informed here.
I'll wait till monday

Ps: "Ordered the product but the package contains only a part of it". What do you find in package? Me only bottles

I ordered ASIC blade, bacplane and the power supply. The package contains only a power source. Courier company was supposed to be DHL , but they chose instead Hronopost. Then the problems started right away seven days my shipment has not moved anywhere .

I have a same problem. Today I have taken delivery and was placed in the bottle of mineral water. 8 January we paid € 2950, and today we got this, here are the photos.

http://i40.tinypic.com/2lny42w.jpg
http://i42.tinypic.com/23ljcee.jpg
http://i39.tinypic.com/9a4pbm.jpg
http://i39.tinypic.com/dqjgrb.jpg
http://i40.tinypic.com/2j3pu1v.jpg

HELP!!!

hi all

I bought 1 unit 230 gh/s first the tracking was ok then my unit is lost in france !!! i contacted DPD which is the courier and sinosigma too they all say the package disapear !!! what can i do ???

My package was lost for 2 days between Portugal and France. I think that in those 2 days something happens off course.

they say they will complain to the courier but it's the courier obligation to refund them to then they refund me... i think they should refund me... could you help me ?

I think that courier should refund. Something during shipping is happened as we can also see by tracking.

Sino Sigma are based in china, I buy directly from them and never had any problems.
I don't beleive they have a european office. you have been scammed.

and for heaven's sake, don't give these people your bank details.

And what about tracking on courier website (Not on sinogigma website) ? In my case and also in other there really is a lack of 2 days.

And what about bank details? They could only make us a payment not take money from us. What do you mean with your phrase?

What is going on here?

Did you inform any authorities in whatever country you are in that someone took your money for something and then sent you bottled water instead of the something you paid for?  That's illegal in most countries.

If you are going to give out your bank account and routing number why not just post it so all the other scammers can enjoy?   Why would you give that information to someone who already took money from you?

BTW there is a thread somewhere selling empty water bottles if you are looking to invest further: https://bitcointalk.org/index.php?topic=425507.0

no mate they didn't, they posted on a forum instead.

http://FACEPALM

Ah.  Thanks for that. 

I was thinking of sane and rational people.

I ADVISE:

http://10and5.com/wp-content/uploads/2012/08/PLASCON_Warren-Lewis_Call-The-Cops_Pen-on-Toast.jpg

I bought a 100 gh/s blade system from this guys in november, didn't have any problems, but the shipment was really slow, now i bought from technobit.eu and no money and no asic. Also aware of uk police because if they know the package is bitcoin miners they will investigate if your profits are in vat...

Guys, when the package was sent to you from Portugal? (me 20.01.2014...................weight 11,9 kg)

thanks for reply

 :'(

Wow ,that's really sad :\


I'd report them for that!


LOL!

i have an update they fully refund me !!! (my box was lost in transit), i asked for other clients situation they said in the cases the package is lost the courier insurance is 100% responsable so they will refund, in cases that package got damaged or changed the courier can or not take responsability...

now i would like to buy a new box but they are out of stock, next time i will pay extra for dhl DPD is a shit

thanks sinosigma

IT'S AN INSURANCE FRAUD?
 ::)

I wonder how could be an insurance fraud is package was send (and obviously courier known this) and package is lost and never arrives ?

COULD be a fraud if arrives empty or containing something different from what you bought, in my opinion.

Hello everyone,
I wrote an email to "Sigma Group Limited, No.99, West Ring RD, Sha Wan Town, Panyu Dist, Guang Zhou, China"
I got such a reply ..... :'(

"Hi Sir,
We saw this cheat.
The sinosigma Europe reseller is a fake reseller.
We will complain to their local police.
We can offer you more information about somebody cheated by this but same like you.

Best regards,
Ziv.Lee

Sigma group limited"

contact: sales@sinosigma.com

These guys (www.sinosigma.com) are fake too i think all SINOSIGMA related companies are fake, first thing is there isn't any company in china or wherever named sinosigma, there is "Sigma group limited":

website www.sinosigma.com in register -> "Guang Zhou Sigma Autocontrol Technology LTD" NOT sinosigma

They say to have offices in uk but when i asked if they can send to their offices the asics and i will pay and pickup there they refuse it, meanwhile i try to see their contacts in the website not even the phone number of uk offices...


website www.sinosigma.net in register -> "Sigma Group Limited" not Sinosigma

Their site goes directly to alibaba, and if you check the contacts on the domain it's a hotmail email address, and it seems the same person who replied to you, register the domain, also there aren't any .cn websites of sinosigma...

Think they are all fakes, they are putting stickers on others hardware and selling it or scamming ppl.

Today, as I was agree with sinosigma-europe I've received by bank transfer my 25% refund as promised.

Now we will see about problems with courier.

uhhhmm I believe you got scammed.  As did the other people, who received bottled water?

not me, i got 2 cubes from sino sigma direct from china. but then again i bought from them direct, and not thru that eu insurance scam site.

Could be yes as could be no.

As I said in my courier tracking list there is a lack of 2 days... and it can NOT depend by sinosigma-europe. Package was in the hands of courier.
We will see

Did this sort out?

To All,

Chinese New Year Promotion
 
We decide to run a promotion during this festive season to thank all of our customers.
 
This promotion will run about one week and is available to the first 100 orders! Please come and see our online store website : 
 
http://www.aliexpress.com/store/534873  (Pre-Order)
http://www.aliexpress.com/store/340830  (Current Stock)
http://www.aliexpress.com/store/1136071 (New Arrival)
 
 
Please note we don't have any agent or re-seller in any country.
"SINOSIGMA" is our officially registered trademark.
 
-------------------------------------------------------------------------------------------------------------------------------------------
Contact Information

Sigma Group Limited
Guang Zhou Sigma Technology Limited


Add: No.99, West Ring RD, Sha Wan Town, Panyu Dist, Guang Zhou, China

Tel: 0086-20-84733959  (0,601,602,603)     Fax: 0086-2034836496

Email:   info@sinosigma.com      sales@sinosigma.com

Skype: lizhiren